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Hotel Esencia

4.5 of 5 Carretera Tulum-Cancun KM 265, Xpuha 77710, Mexico
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Certificate of Excellence 2014
Hotel Esencia
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Hotel Esencia
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380 reviews from our community

Traveler rating
    292
    55
    14
    10
    9
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71
225
11
3
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Point Pleasant Beach, New Jersey
2 reviews
5 of 5 stars Reviewed yesterday NEW

My husband and I were looking for long weekend out of the cold and a friend had told me about Hotel Esencia near Tulum. This property is truly what I dream that heaven will look like, the whitest beach I've ever seen and, even though it was Thanksgiving weekend we felt like we had the whole place to ourselves. The... More 

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

we have just returned from a 2 night stay here which we tagged onto the end of a 10 tour of Mexico. The location is fantastic, with a beautiful, secluded beach. However, prices at the hotel are extortionate and are in US dollars not pesos ! A sandwich can not be bought for less than $25. A trip to the... More 

Was this review helpful? Yes 1
Midwest
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We returned to Hotel Esencia for a week long stay this past November. It was as wonderful as our first trip a few years ago. The service remains top-notch. At the risk of forgetting someone, we would like to send our heartfelt thanks to Simon, Jorge (Koala), Jorge (Championes), Armando (Polito), Elias, Mauro, and Clementino for taking such good care... More 

Was this review helpful? Yes 1
Houston, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

The first vacation with our baby (2 months). The staff provided us with all the necessities (crib, bathtub for the baby, mosquito net etc) and was very helpful throughout our stay. We had almost every meal at the restaurant. The food was great (although I would prefer a slightly larger menu with more local cuisine). Beautiful room (garden room), beautiful... More 

Was this review helpful? Yes
Iowa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My husband and I travel to Mexico three times a year. In the past 8 years, we have focused on the Riviera Maya because it is an easy flight, and we have been to wonderful small luxury resorts. We traveled to Esencia in early Nov. We had flight problems in Dallas, we missed our connecting flight and arrived late at... More 

Was this review helpful? Yes 1
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

1- The grounds of this place are OK but there is really nothing spectacular about it that makes it worth $600/night. There are prettier and much better places in Tulum or Playa del Carmen for $400/night. 2- It is in the middle of nowhere so you are completely stuck there (which is not necessarily bad when you decide to travel... More 

Was this review helpful? Yes 4
Yurij G, Manager at Hotel Esencia, responded to this review

Dear Mr. Sanin, Thank you for taking your time to share your experience on Trip Advisor. We were of course expecting your review as you alerted us upon your check-out. All of us at Hotel Esencia value all comments from all our guests. We're terribly sorry that the hotel did not meet your expectations and preferences. We'd like note that... More 

Newport Beach, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our overall experience at this hotel was wonderful. The service staff is kind, attentive, & welcoming.The beach is stunning and fairly private. The lounge chairs are comfortable and the palapa huts on the beach are the perfect place to soak up the view while enjoying the best margaritas, homemade chips & delicious ceviche. We were traveling as two families and... More 

Was this review helpful? Yes
Yurij G, Manager at Hotel Esencia, responded to this review

Dear YolyNewton, Thank you for taking your time to share your experience on tripadvisor, we will take your suggestions to heart and are thankful for your thoughts and observations - we are truly sorry that our concierge did not inform you better regarding the reservations at Hartwood, it will be noted for future guests inquiring. We are happy that the... More 

Atlanta, Georgia
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My husband and I travel extensively and it is rare for us to return to the same spot more then once. However, our love for Esencia recently brought us back for the 3rd time. That speaks volumes to the experience we have enjoyed there in the past. This time was different. Esencia continues to be a stunning, luxurious haven, but... More 

Was this review helpful? Yes 2
Yurij G, Manager at Hotel Esencia, responded to this review

Dear ChristinePhoto We’re so sorry you had anything less than a perfect experience on your third visit to Hotel Esencia. It’s true that the weather during your visit was not ideal. Unfortunately, sometimes it rains in paradise too. We thank you for your many comments about the quality of our rooms, the kindness of our staff, and our exceptional beach.... More 

New York
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 10, 2014

The European influence here is wonderful. I felt like I was invited to stay at a friend's villa. Small and intimate. The property is serene and the staff is lovely. I dined here for most of my trip and was endlessly pleased with the menu options and the restaurant settings. The beach is very private though there are other small... More 

Was this review helpful? Yes 3
Yurij G, Manager at Hotel Esencia, responded to this review

Dear TheTravelingBaron, First and foremost, thank you for choosing us, we, the staff of Esencia rejoice at reading a review like yours. I'd like to that we'll be updating a lot of our amenities throughout the next year to further improve your stay. Rest assured we will not change the identity or feel of the Estate; you will always be... More 

New York City, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 21, 2014

Before writing my review I took a few minutes to read the reviews in the 'terrible' category and actually took them a bit personally, that is how taken I was with Esencia and the experience my wife and I had there on our honeymoon. There is a special quality to Esencia that I have never found or felt in another... More 

Was this review helpful? Yes 4
Yurij G, Manager at Hotel Esencia, responded to this review

Dear Kreintime, It was a delight for all of us to read your amazing review and recommendation. I will make a particular note of acclamation to Jesus in his warming welcome and of course the rest of our staff. We're proud and dedicated to making any stay with any purpose to be a truly memorable one, reading reviews like yours... More 

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Additional Information about Hotel Esencia

Address: Carretera Tulum-Cancun KM 265, Xpuha 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Xpuha
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Hotel Esencia 4.5*
Number of rooms: 29
Reservation Options:
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Also Known As:
Esencia Playa Del Carmen
Esencia Hotel Playa Del Carmen
Hotel Esencia Riviera Maya, Mexico - Xpuha

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