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Catalonia Royal Tulum

Certificate of Excellence
Carretera Cancun Chetumal Km. 264.5, Xpu-Ha 77790, Mexico
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Catalonia Royal Tulum
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Catalonia Royal Tulum
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3,848 reviews from our community

Traveler rating
    2,233
    1,151
    313
    111
    40
See reviews for
254
2,893
39
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (601)
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bracebridge
Contributor
20 reviews 20 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I were at this resort for 10 glorious days in April. This was our second visit to this beautiful resort (first time was 5 years ago). It was every bit as beautiful as I remembered. The staff was absolutely fabulous, from the beachside waitresses Geny, Antonia and Ingrid (thanks again Ladies), Johnathan & Caspar at the pool... More 

Was this review helpful? Yes 7
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We just returned from a week at the resort, we had a great time. Watch out for the sales pitch, we sat through it received a $100 gift voucher and a book of coupons for saying no! We used it for the romantic lobster dinner on the beach - absolutely beautiful. It is rather disappointing how the Italians are treated... More 

Was this review helpful? Yes 3
Middlesbrough, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Me and my partner had such an amazing time at this hotel. the staff are all really friendly and happy. Our room in building 3 was great, was cleaned everyday and mini fridge topped up. the food was amazing!!! probably one of the best all inclusives we have ever had food wise. the breakfast was great with a huge choice... More 

Was this review helpful? Yes 11
1 review
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We are currently staying at the hotel. Been here about 5 days now. I should have read carefully the reviews before choosing this hotel... Please beware of the "presentation" and read carefully the fine print for the "Exclusive Travelers Club", a company which appears to be based in Panamà... Fabiàn, Exclusive concierge, literally lied to us the first day saying... More 

Was this review helpful? Yes 12
Litchfield, New Hampshire
1 review
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

mainly europeans. not too much english. too much second hand smoke, especially pool side and beach. resort has had sea weed problems. buffets were awesome. restaurants were hit or miss. resort was spotless and staff was super friendly. wrist bracelets were a pain to wear.try to get a room closest to the pool otherwise there is lots of walking.

Was this review helpful? Yes 7
A TripAdvisor Member
5 of 5 stars Reviewed 3 days ago NEW

My husband and I spent our 15th wedding anniversary at this resort. I picked Catalonia Royal Tulum because it is a small resort, adults only, and it was a secluded location. After I booked the vacation, I poured over the reviews and I was a little uneasy. We knew we wanted to upgrade to the privileged. We ended up choosing... More 

Was this review helpful? Yes 4
Kelowna, Canada
2 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Not too impressed with this resort. The guests are mainly from Itally and you can tell by the different bracelets people had to wear. Canadians and Americans wore white, Mexicans wore green, French wore red, Germans wore yellow and the Italians wore blue. They even had they're own staff and shows. The resort was nice with beautiful scenery walking down... More 

Was this review helpful? Yes 7
2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just returned from our 11 night stay at this Hotel, what a great holiday!, the pool area spotless, nice and relaxing, waitress service around pool perfect, water volleyball with Rosa a must, her laugh will stay with us forever. The beach is beautiful, only small signs of seaweed nothing to complain about, staff worked hard to clear, crystal clear water,... More 

Was this review helpful? Yes 11
1 review
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

I've paid a visit to catalonia royal tulum last year and what a great hotel it was! the staff was ever so friendly, a lot of restaurants with good food to choose from, nice drinks and the beach was absolutely breathtaking. the only downside I had was my experience with the time share people. they made some promises they could... More 

Was this review helpful? Yes 8
Prince George, Canada
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We liked the hotel, the food was good ( great at some of the restaurants ) the beach was nice ( a bit weedy,.. But that's Mother Nature) , and the service was amazing. The room was quiet, cool and comfortable, and we slept well. The beach had chair hogs who took 6 pairs of chairs for 2 people! 2... More 

Was this review helpful? Yes 5
Hotel Review Summarization

What travelers say

  • Very good(26)
  • Mexican restaurant(15)
  • Room service(12)
  • Other resorts(12)
  • White sand(11)
  • Riviera Maya(10)
  • Lunch buffet(9)
  • Lobby bar(7)
  • Really nice(6)
  • Pool party(6)
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