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Catalonia Royal Tulum

Certificate of Excellence
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Carretera Cancun Chetumal Km. 264.5, Xpu-Ha 77790, Mexico
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Catalonia Royal Tulum
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Catalonia Royal Tulum
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3,826 reviews from our community

Traveler rating
    2,225
    1,144
    307
    110
    40
See reviews for
254
2,873
39
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (595)
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1 review
2 of 5 stars Reviewed yesterday NEW via mobile

Food was horrible except for breakfast at the buffet The wait for the steak house was 45 min every night even though there were several open tables Have been to MANY Mexican resorts and were treated awesome here not so much. No swim up bar communication between most workers was horrible Room service was ok that is if you ever... More 

Was this review helpful? Yes
Indianapolis, Indiana
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

My second time in Mexico but first time at a Catalonia resort. My mother and I stayed seven nights in March to celebrate my birthday. When we got there, I was so excited because the resort is beautiful, luxurious-looking, all-adult (no kids!), and all-inclusive with a number of different ethnic restaurants. I thought I would be spending a week in... More 

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed yesterday NEW

This was my boyfriend and my self first vacation together (he is 21 I am 22) I personally have travelled a lot this was his first time away. I can honestly say this resort is almost perfect. First I will start with check in and room - Easy and quick maybe took 10 minutes. We were showed to our room... More 

Was this review helpful? Yes 6
Chilliwack, Canada
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

This was our first time to catalonia royal tulum and from what we've experienced here it will not be our last! Check in When we first checked in the front desk staff tried to have us upgrade to privledge by stating that they would be overbooked the next day and that we could have a particular room right now in... More 

Was this review helpful? Yes 8
Calgary
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I just stayed at the Catalonia Rolal Tulum last week for our second time. The property is just as beautiful and as welcoming as it was two years ago.The rooms were spotless and the beds as comfortable as ever. There was some wear of course, as would be expected but nothing that was too obvious. The staff... More 

Was this review helpful? Yes 6
Macomb, Michigan
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We went to CRT for a quick get-a-way - April 10-13...When we arrived we were greeted with a drink (lukewarm juice- tasty but ice would have been good). We received a room in building 6. Room was very nice and clean the first day. We turned up the AC and turned on the fan to cool the room. The maid... More 

Was this review helpful? Yes 6
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

My husband and I booked a trip to Riviera Mya...our first trip without our kids in 7 years! Its always hard to predict your experience due to the occasional bad review, but we truly thought this place was amazing. We had a mix up with check in but were taken to our room and told they would work it out... More 

Was this review helpful? Yes 6
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was our second All Inclusive experience, and a great one. We upgraded to a Junior Suite and it's worth every penny--building nearest beach/pools, private beach/restaurant, fruit plates and wine in the room at night, etc. The staff are all friendly and fun as well as competent and attentive. A variety of great restaurants, no tie required. No hard core... More 

Was this review helpful? Yes 5
Troy, Michigan
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This will be our fourth time coming up next week. I love everything about this resort!! I cannot wait to be there next week. It is a small resort but big on service, food, cleanliness, etc. The beach is fabulous!

Was this review helpful? Yes 5
Gaines, Michigan
Contributor
20 reviews 20 reviews
8 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We visited this resort in February after a short stay in a B&B in Playa. A perfect end to an eleven day stay in Mexico. We meet another couple here and it was our first time vacationing with others. We had a great time together. I have been watching this hotel for quite a few years and wanted to book... More 

Was this review helpful? Yes 5
Hotel Review Summarization

What travelers say

  • Very good(26)
  • Mexican restaurant(15)
  • Room service(12)
  • Other resorts(12)
  • White sand(11)
  • Riviera Maya(10)
  • Lunch buffet(9)
  • Lobby bar(7)
  • Really nice(6)
  • Beautiful beach(6)
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