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Catalonia Royal Tulum

Certificate of Excellence
Carretera Cancun Chetumal Km. 264.5, Xpu-Ha 77790, Mexico
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Catalonia Royal Tulum
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Catalonia Royal Tulum
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3,937 reviews from our community

Traveler rating
    2,283
    1,174
    324
    115
    41
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262
2,965
39
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (628)
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Saint Louis, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have stayed here 3 times now. Changes were made to the resort and we were skeptical that the changes would ruin the atmosphere of the resort. It didn't! We upgraded on arrival and had access to an additional restaurant on the beach and a reserved area of the beach. We loved the upgrade and the B-Loved restaurant on the... More 

Was this review helpful? Yes 3
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We have traveled to Cancun & Cozumel since the late 1980's. The Catalonia Royal Tulum reminded us of why we loved Mexico. The Staff is what an Old Mexico Visit would be like...friendly smiles and service everywhere! We loved the beach towel service in the room each night, we loved how clean and fresh the rooms and shared area were,... More 

Was this review helpful? Yes 7
Saint Joseph, Missouri, United States
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We arrived on Mother's day around 4pm. This place is amazing, I have read for an entire year on this property. And I know you always cant please everyone. My husband and I and another coupled traveled. Staff: The workers work so very hard to keep this property clean and they do a fab job at it. The seaweed was... More 

Was this review helpful? Yes 11
Fort Lauderdale, Florida
Contributor
19 reviews 19 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Visiting with a friend for a boys getaway. Was concerned about room location since the property seemed really really long. Stayed in the building closest to the beach and could not have been happier. The property is SUPER clean, VERY well maintained, staffed by welcoming and friendly people who are concerned with you having a great stay. We opted for... More 

Was this review helpful? Yes 7
Playa del Carmen, Mexico
Top Contributor
61 reviews 61 reviews
8 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

So I went there with my family for like four days or so (I live in Playa del Carmen but my parents, when they come to visit, decide that we all should go to a resort). PLEASE PLEASE PLEASE bring bug-spray with you!... -The check-in was good, all the girls are very nice. Brenda was great! -After the check-in, a... More 

Was this review helpful? Yes 4
Albuquerque, New Mexico
Reviewer
5 reviews 5 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was our third time at CAT and it was even better than the two times before. We even brought another couple along this time. The resort was improved and the staff friendly and exceptional! The only disappointing thing was all the seaweed, as this hotel usually has crystal clear turquoise water and "cream of wheat" white sandy beach. We... More 

Was this review helpful? Yes 10
Bethel Heights, Ar
Contributor
20 reviews 20 reviews
7 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed at the CRT May 3-8. It was a wonderful resort. The staff is super friendly and everything was always in order. We did not experience any bad service at all while we were there. We stayed in a Privilege Junior Suite and loved the size of it. We were in building 3 room 3016. Corner unit on the ground... More 

Was this review helpful? Yes 10
Franklin, North Carolina
Contributor
18 reviews 18 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Beautiful Beach on the Mayan Riviera, Abundant Water Sports. Great Pool, Great Rooms, and a Fabulous assortment of restaurants including Italian, Mexican, Thai, Tapas, and a refreshing juice bar on the beach!

Was this review helpful? Yes 5
London, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Hotel clean well presented. Staff friendly and very helpful. Food, no shortage of choice, well cooked/prepared. Drinks are very good, both alcoholic and non. Rooms clean but the ground floor looks into jungle like wood area no sun, mosquito will get you! The beach, you can watch the staff clear the endless amounts of seaweed from this area or you... More 

Was this review helpful? Yes 2
Ewing, New Jersey
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Overall we had a great time, but we will not be going back to CRT. We have been to 8 all-inclusives in the past 4 years (6 in Mexico) so we have a good idea of what resorts have to offer. While the rooms were nice the food and beach area were lacking. ROOM: Mini-bar was stocked daily with 2... More 

Was this review helpful? Yes 5
Hotel Review Summarization

What travelers say

  • Very good(26)
  • Mexican restaurant(15)
  • Other resorts(12)
  • Room service(12)
  • White sand(11)
  • Riviera Maya(10)
  • Lunch buffet(9)
  • Lobby bar(7)
  • Pool party(6)
  • Beautiful beach(6)
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