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Hotel Hacienda Uxmal Plantation & Museum

#1 of 3 Hotels in Uxmal
Certificate of Excellence
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In the heart of the archaeological park of Uxmal, Uxmal 97840, Mexico
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434 Reviews from our TripAdvisor Community

Traveler rating
    247
    136
    39
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hotel Hacienda Uxmal Plantation & Museum
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London, United Kingdom
Contributor
15 reviews 15 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 18, 2015

The room was spacious and the location excellent for the Mayan ruins at Uxmal. The staff was friendly and efficient and the setting was beautiful and peaceful. Free wifi was available but would usually only work around the reception area.

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chichenuxmal, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this review

Thanks for visiting our venerable Hacienda and for your GREAT comments ! Hasta la vista ! More 

jackson ms
2 reviews
5 of 5 stars Reviewed February 17, 2015

We were a party of 8 and stayed two nights. The hotel setting was lovely. The staff were extraordinarily helpful, assisting us cheerfully to find a guide for the ruins and to explore transportation options for Merida. The hotel is immaculate and attractive. The food was fine though not as exceptional as the service and the rooms. The bar was... More 

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chichenuxmal, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this review

Thanks for your visit and your comments on our EXCELLENT SERVICE! We look forward to being of service to you again. Hasta la vista ! More 

Munich, Germany
Top Contributor
85 reviews 85 reviews
40 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed February 17, 2015

the hotel is perfectly located at the entrance of the Uxmal ruins. The structure is really beautiful, the rooms are huge and the pool very nice. Also the service was very efficient and friendly. But one big problem: the food!! We had breakfast and dinner there and both meals were terrible. The food was tasteless, cheap and overcooked - and... More 

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chichenuxmal, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this review

Thanks for your visit and your wonderful comments on our Hacienda. I WILL PERSONALLY SEE TO IT THAT THE EXPERIENCE YOU HAD from our Kitchen does not repeat itself. I really appreciate your making the comment. May we have the honor of having you with us again ! Muchas Gracias. More 

Geneva, Switzerland
Senior Contributor
38 reviews 38 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 16, 2015

We stayed for the second time in this most beautiful Hacienda. Nothing luxurious, but delightful! We took an upgraded room, so we were on the second floor and had a balcony with view over the jungle. They also had decorated the beds with flowers and we had drinks and a bowl of fresh fruits. A dream! All the waiters were... More 

Review collected in partnership with this hotel

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chichenuxmal, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this review

Thanks for considering our venerable Hacienda A DREAM ! We look forward to the honor of being your hosts again soon. Hasta la vista ! More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 16, 2015

Lots of character and different from the usual modern hotel but was clean and tidy. Within easy walking distance of the Uxmal ruins, and staying there it was easy to go to the sound and lights show in the evening.Great breakfast too.

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chichenuxmal, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this review

Thanks for visiting our beautiful resort. Hasta la vista ! More 

Hastings,Pa
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 15, 2015

We've been there in the past and whenever in the area we look forward to a couple of nights in Hacienda Uxmal. The architectural setting is soothing, not trite "modern". The natural setting is a dream for nature lovers. Everything is shiny clean. The workers are tidy, clean, in Mayan attire. The administration is polite and extremely helpful. We enjoyed... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
chichenuxmal, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this review

Thank you for visiting our venerable Hacienda and for your exquisite comments ! We hope to be of service to you again. Hasta la vista ! More 

Canton of Zurich, Switzerland
1 review
5 of 5 stars Reviewed February 13, 2015

We enjoyed being at the hacienda Uxmal so much that we decided to extend our stay to 2 nights although we were short on time. The rooms are very nice, the pool very relaxing where you can enjoy the concert of tropical birds. Although A lot of group stay there to visit the pyramides early in the morning so that... More 

Review collected in partnership with this hotel

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chichenuxmal, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this review

Thank you for visiting our beautiful resort. Hasta Pronto ! More 

Morristown, NJ
Top Contributor
111 reviews 111 reviews
21 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed February 8, 2015

We arrived tired hungry and thirsty from a 14 hour trip from Newark to Cancun including a drive across the Yucatan. Our irritable attitude was instantly transported from travelers to pampered guests but the setting itself and the friendly and helpful staff. Our rooms were quiet and clean, and quite adequate for our purposes. We took in the buffet on... More 

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chichenuxmal, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this review

Thanks for visiting our Hacienda and for your warm, wonderful comments. Hasta la Vista ! More 

Norwich, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 6, 2015

A great hotel from which to visit Uxmal. Comfortable rooms and very friendly and helpful staff. The buffet dinner was acceptable but not great and was rather geared towards the coach parties which arrived each evening. The Lodge (the sister hotel) is close by and provides a good alternative restaurant. The hotel introduced us to a really excellent guide (George)... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
chichenuxmal, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this review

Thank you for visiting Uxmal and our Hacienda. Safe travels ! More 

San Francisco, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 5, 2015

Lovely location, we were able to have the pyramids to ourselves between 8am- 10am before the hordes of tourists came on bus from Cancun. Excellent service, pleasant staff, good food, all in all a great stay.

Was this review helpful? Yes
chichenuxmal, Owner at Hotel Hacienda Uxmal Plantation & Museum, responded to this review

Thanks for your visit ! We look forward to your return. Hasta la vista ! More 

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