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Hotel Reef Yucatan - All Inclusive & Convention Center

Km 32 Carretera Progreso - Telchac Puerto, Telchac Puerto 97407, Mexico
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Hotel Reef Yucatan - All Inclusive & Convention Center
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132 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Montreal, Canada
Level Contributor
128 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed May 20, 2015

It's got all you need, mini golf, beach and pool volley ball, snack bar by the pool, all you can drink, full buffet, night shows, entertainment during the day, tennis courts, family, friends and also making new friends! Enjoy the fabulous sunrise every morning! You may also visit the pink lake which is a 5 min drive from the hotel!

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 17, 2015 via mobile

I visited the Reef Hotel Resort in May of 2015 as one of my excursions on my Carnival Cruise. This place is amazing! The tour guides are so informed and do an awesome job accomodating all guests. We had all the food and drink we wanted and everything was very delicious. The DJ played games with us in the pool,... More 

Was this review helpful? Yes 1
Summerside, Canada
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed February 18, 2015

Check-in was fast and the desk clerks were very friendly and spoke English. Our room could use some updating, but we requested an ocean-front room and were very pleased that it was. The room was clean and they changed the sheets every day. We loved hearing the sound of the ocean waves off our balcony even when the sliding door... More 

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Kitchener, Canada
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
3 of 5 stars Reviewed August 9, 2014

We spent 2 nights here,price was fair,food unfortunately was mediocre ,selection was boring,and it was served in the same building day and night from breakfast on,the variety of food was very Mexican and not much else ,the drinks were great ,good selection and brands,you could have drinks with lunch or at the wet bar which also has a lunch buffet... More 

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Wroclaw, Poland
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed April 28, 2014

Pros: Extremely helpful, friendly staff. Premises very clean and well-maintained (except for beach chairs which were dirty and many of which had broken slats. Average: 1. Room was clean, no fridge, no coffee maker, no stopper for the bath drain (wife was disappointed), in-room safe, nice balcony, A/C was marginal - probably due to large gaps around the front door,... More 

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houston
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 27, 2014

we visited this resort while on a carnival shore excursion. the beach was clean, staff very friendly, cocktails were awesome, and the food was great. they had a mexican snack style buffet with nachos, fajitas, taquitos and fresh fruit. if you didn't want that, there were also burgers and hotdogs. i was worried with the mixed reviews from both trip... More 

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1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed April 9, 2014

We have stayed at this hotel with our family five times over the last twelve years. It has always been clean, organized and the staff friendly and professional. The food has always been above average. The most recent visit was a complete disaster. The rooms were dirty; both mornings loud music began playing between 6:30AM-7:15AM; workers were yelling in the... More 

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Travelers are raving about these Telchac Puerto hotels

Dexter, Missouri
Level Contributor
71 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed February 4, 2014

My mom and I spent a day here as part of a cruise ship excursion with Autoprogreso during a stop in Progreso. I believe we paid $35 and this included drinks and food. I can't comment on the rooms because all I experienced was the beach and other outdoor areas. I wasn't sure what to expect, but I had a... More 

Was this review helpful? Yes 5
Ringwood, New Jersey
Level Contributor
149 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed January 28, 2014

I actually visited this property in Oct. 2011 while on a cruise, and I only now realize that I never wrote a review about my interesting day-long experience there. I vividly remember the experience. Our cruise got caught up in bad weather (the pitfall of cruising during hurricane season). Two stops were cancelled, and in their place, we were sent... More 

Was this review helpful? Yes 1
Brooklyn, New York
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed January 7, 2014

We stayed from Dec 21-Dec 23 and there were maybe 40 people max in the hotel and the majority of these people were "conventioners" from a local mexican company. Our room was large, had decent beds and was clean. We lost hot water in our building on the 2nd day and the hotel decided to close down that building and... More 

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