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Koox Quinto Sole Boutique Hotel

Certificate of Excellence
Carretera Mahahual-xcalac km 0.350, Mahahual 77940, Mexico (Formerly Hotel Quinto Sole)
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1 room 1 adult
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Koox Quinto Sole Boutique Hotel
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304 Reviews from our TripAdvisor Community

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Rochester, New York
Level Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

The only downside was the Internet fading in and out and then not working for 2 days. Just not acceptable. Do not stay here. Jacuzzi was not working or so they say. Then our room under jacuzzi we hear noise. Now it works. Was for a private party at midnight. They have people below and in rooms. Very very noisy.... More 

Helpful?
1 Thank PedroandDixie
Tulum, Mexico
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed in this hotel for the weekend. When we got our room, the safe did not work and we complained to the desk clerk. She immediately gave us a new room that was actually an upgrade. The room was very clean, as was the entire hotel. There is a very nice restaurant at the hotel and we enjoyed a... More 

Helpful?
Thank QRoo_Paul
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

We had a very good time, the only things that we thought it takes the 5 star away is that in the moment we stayed, the jacuzzi wasn't working, the secure deposit box wasn't working either, and the everyday cleaning was made between 3 - 4pm

Helpful?
Thank Santiago S
KooxHotels, E-Business Manager at Koox Quinto Sole Boutique Hotel, responded to this review

Dear Sirs, Thanks a lot for your review of your stay at Ko'ox Quinto Sole Boutique Hotel. We are very happy to know the positive items but we are more happy to know the negative issues that help us to improve our services and facilities and to do a best job every day. We'll take into account the problem you... More 

Saskatoon, Saskatchewan, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 8, 2015 via mobile

Beautiful botique hotel. Have always enjoyed my stay here. Friendly staff and clean rooms. Highly recommended great location on the malecon Food is great also but I prefer other locations for food. Great place to Stay in Mahahual Quinto Sole

Helpful?
Thank Parrish K
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 3, 2015 via mobile

Nice place very comfortable near of the sea. The best option in Mahahual, great food, service, sometimes the atmosphere is better than home. You will try snorkel, a massage, rent a bike, feel free to drink a lot, the charm of the Mahahual people is awesome

Helpful?
Thank Napoles K
Noblesville, IN
Level Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed December 1, 2015

Well appointed and well kept. Hotel was basically empty but we still got the third floor room overlooking the parking lot. While the rooms were nice they could easily be great. Lock was missing on the balcony sliding door. You can't turn on the shower without getting wet, scorching hot or freezing cold and the shower floods the bathroom floor.... More 

Helpful?
Thank aerowood
1 review
5 of 5 stars Reviewed November 12, 2015 via mobile

Was on a honeymoon with my wife. We arrived by night. Got a room with sea view. Nice clean new room. Hi quality. Great staff. Amazing beach. One of the best in the quintana Roo. Beach with minimum seaweeds. Great food also. Highly recommended. Mahahual will leave you speachless

Helpful?
Thank lior p
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed October 2, 2015

Nice hotel, it seems new and with beautiful decoration, very well located and with a great beach club. The staff is kind, especially Mildred, that was very atencious and recommended us to visit Bacalar, a great place near Mahahual. The breakfast is very simple, less than we were expecting from in a hotel. But the breads and croissants are baked... More 

Helpful?
Thank Camila C
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 24, 2015 via mobile

The hotel is very nice, minimalistic style, the food is very good, I recomend the spagetti with shrimps, and the coffee is also very good. The personal attention Of Jordy the Big Manager and the crew Rosy,Gisel, Mildred, Guillermo, make you spent a delicious time.

Helpful?
Thank Alfonso E
Johannesburg, South Africa
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed August 9, 2015 via mobile

I have recently stayed at this good hotel with a group of friends and it was well worth it. It's new, well located right across the beach away from the crowded and annoying center and yet close to shops and restaurants. The price included what they called continental breakfast which consisted of a basket of bread, a glass of juice... More 

Helpful?
1 Thank Carlos C
KooxHotels, Gerente at Koox Quinto Sole Boutique Hotel, responded to this review

Dear Carlos C, Thank you for taking the time to share your experience and feedback, I am happy that you and your friends have enjoyed our beautiful facilities, beach club, our location and service. We will consider your comment about serving food, also I hope you had enjoyed the delicious food, they really are tasty! Thank you for choosing Koox... More 

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