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Hotel Arenas

Certificate of Excellence
Costera Mahahual KM. 2.3, Mahahual 77940, Mexico
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Best prices for: 1 room 1 guest
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55 Reviews from our TripAdvisor Community

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    24
    18
    3
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    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (55)
  • Mar-May only
    (24)
  • Jun-Aug only
    (8)
  • Sep-Nov only
    (11)
  • Dec-Feb only
    (12)
All months
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Don't stay here or at Mahahual. The wifi doesn't work. The concierge doesn't speak English. The room is dated and doors don't work properly. The room door had to be slammed shut with such force that my wife could not do it. The sliding door doesn't work and my wife hurt herself and broke a nail (bleeding). The concierge didn't... More 

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1 review
5 of 5 stars Reviewed March 22, 2015

Really a great place to stay! Awesome landscape, beautiful sea, everything was clean, preacious and tasty food. Respectful staff and management. Excellent! Thank you Hotel Arenas!!! I hope will be back soon!!!

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Marseille, France
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed December 6, 2014

Sincerely, if we have a very good record of Mahahual is most for our stay in Arenas hotel! Vicenzo the gérant is a young and very sympatic person. Rooms are very clean ,With a stuning view to the sea.... Beds and matress are very confortable ! Bathroom are cute, chocolate product like shampoo are provided. Price are very raisonnable, the... More 

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Corozal Town, Belize
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 4, 2014

This was our second time to this hotel. The first time was great but now their service has declined. The rooms need some maintenance nonetheless it was very clean and ac was nice. The curtains can be changed or washed. The beach was wonderful, very private. The ceviche was to die for. The continental breakfast that is included is a... More 

Was this review helpful? Yes 1
Ottawa, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed March 25, 2013

Our experience at this hotel was not a good one!!! Aside from the lack of concern shown from hotel staff for issues such as the air conditioner not working and no shower curtain or bath mat to prevent shower water from splashing, or no internet signal we were offered a simple shrug of the shoulders…….. My husband and I were... More 

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Chilliwack, Canada
Level Contributor
236 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
4 of 5 stars Reviewed October 8, 2012

Our third trip to the Costa Maya while staying in Mexico, and our second stay at this hotel. Staff is very friendly and professional and always willing to help you in anyway. Cost of room for low season, is very reasonable. Away from the 'town centre' and the boat people, when cruise ship in town, making this a very quiet... More 

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Colima, Mexico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed April 13, 2012

Hotel Arenas is maybe a "once upon a time" good hotel and could be a great hotel today if the staff all received an attitude adjustment, and the hotel took more care in maintaining their rooms. This was our second time visiting the beautiful beach in Mahahual and we decided to try one of the "nicer" hotels down the road.... More 

Was this review helpful? Yes 3
Oakbank
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed March 6, 2012

The hotel is a bit of a walk into town. We did not find it too far but we are both walkers. As long as you don't mind walking by garbage all the way. Arenas is a newer hotel and has a fridge which you will need. It does not cool off much even at night A good thing when... More 

Was this review helpful? Yes 1
Chilliwack, Canada
Level Contributor
236 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
4 of 5 stars Reviewed August 27, 2011

Staying in the Playa del Carmen area for an extended stay, we decided to take our second trip south and visit Mahahual..overnight...2.5 hours south. Day was gorgeous, beaches beautiful but loaded with 'boat people', as you have to remember this is a cruise ship destination. Capable of 5 ships per day, fortunately when we arrived there was only one and... More 

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marshall mo
2 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed April 13, 2011

i had the pleasure to stay at hotel arenas. the rooms & staff were great ! i spoke no spanish when i arrived yet was still able to have a great time & learn a little spanish when i left. the staff was great & saw to our every need. the rooms were always spotless, the food was reasonably priced... More 

Was this review helpful? Yes 3
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