We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Koox Matan Ka'an Hotel

Certificate of Excellence
Huachinango, Mahahual, Mexico (Formerly Matan Ka'an Hotel)
Hotel amenities
Koox Matan Ka'an Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #6 of 11 Hotels in Mahahual
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Rafael B
Write a Review

123 reviews from our community

Traveler rating
    54
    50
    10
    5
    4
See reviews for
39
34
3
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (123)
  • Mar-May only
    (38)
  • Jun-Aug only
    (16)
  • Sep-Nov only
    (24)
  • Dec-Feb only
    (45)
All months
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice economic hotel. It's not beach front but you can use the Koox beach club located in walk distance. The club has nice facilities and restaurant, but it's missing kayaks or some others aquatic items (some of the others restaurants in the zone complementary provide those)

Was this review helpful? Yes
KooxHotels, Gerente at Koox Matan Ka'an Hotel, responded to this review

Thank you very much for your comment Rafael, it’s always a great feeling that we met your expectations at Koox Matan Ka’an Hotel. We’ll use your suggestions about our beach club at Koox Quinto Sole to keep improving the guests services, to have everybody happy and enjoying themselves in any possible way. Thanks again and hopefully we may “‘welcome you... More 

Gulfport, Florida
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

We booked a snorkeling trip for our day in Costa Maya and it was cancelled. No plans for the day we took the trolley from the port and ended up in this marvelous little Mexican town, Mahahual, reminded me of Cozumel 30 years ago. Spent the day at the beach with drinks and lunch with a special all inclusive package.... More 

Was this review helpful? Yes
KooxHotels, Gerente at Koox Matan Ka'an Hotel, responded to this review

Dear Bgbgulfport, Thank you for sharing your opinion, I'm glad that your stay during your day pass was enjoyable. Aparently you was in Koox Quinto Sole and not in Koox Matan Ka'an, we are the same family, thank you for choosing Koox Hotels. Hope to see you any time soon! More 

Chetumal, Mexico
Top Contributor
65 reviews 65 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 17, 2015

Well located just one block for the beach, with a nice pool inside the hotel, the rooms are just ok, and the decoration is very cool too, the have a good private beach just 4 blocks from the hotel witj towels, chairs and cool lounge furniture, the best part of all was the staff, MARIA from recepction is the best!... More 

Was this review helpful? Yes
KooxHotels, Gerente at Koox Matan Ka'an Hotel, responded to this review

Dear Altair M. Thank you for sharing your experience at Koox Matan Ka'an is a pleasure to know that we meet your expectations both on site and in service. Thank you for staying with us, hope to see you again. Have a great day! More 

Caribbean
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 9, 2015

Pre booked this hotel for a week and ended up staying FIVE weeks!! , Cant complain on anything, Its kind of a Mexican boutique hotel , well decorated , large swimming pool , great and friendly staff and a manager who knows how to manage both a hotel and restaurant.They keep up the rooms very well and clean and they... More 

Was this review helpful? Yes
KooxHotels, Gerente at Koox Matan Ka'an Hotel, responded to this review

Dear Mr. Carib 2015 Beautiful comments from a well-traveled guest like you mean a lot to us. We all appreciate your time spend in writing them. Having you here for this long and listening at your stories about what you encounter on a daily basis in Mahahual, made even us realize…we nearly live life as we all should, with full... More 

1 review
4 of 5 stars Reviewed March 7, 2015 via mobile

We stayed for à week in Mahahual to relax after 3 weeks of travelling through Mexico. This was possible staying in this hotel. Nice, quiet, clean rooms in a pleasant enviroment with pool and art objects. Friendly staff and good manager. The walk to the beach was a little bit farther then expected but the service there was good. The... More 

Was this review helpful? Yes
KooxHotels, Gerente at Koox Matan Ka'an Hotel, responded to this review

Dear Jan W. Thank you for sharing your experience and for your kind comments about our rooms, facilities, food in our restaurant and especially emphasize the good service and friendliness of our staff that made you feel at home, that is our ultimate goal with each our guests and hear your comments shows me that we are heading in the... More 

Toronto, Canada
1 review
4 of 5 stars Reviewed March 1, 2015

Koox Matan Ka'an was a lovely hotel. It was very close to the beach and to restaurants. The staff, while a little inexperienced, was very charming and very helpful. Gerban the manager was very friendly and welcoming (and a great chef). Maria on the front desk went out of her way to learn everyone's names and was very nice. The... More 

Was this review helpful? Yes
KooxHotels, Gerente at Koox Matan Ka'an Hotel, responded to this review

Dear WDS123, Thank You for sharing your beautiful comments and recommendation, it is a pleasure to know that your stay was enjoyable, I thank you for recognizing the efforts of our staff makes every day to install and give you friendly and fun service but with quality. The hotel is very cute and designed to be enjoyed in our restaurant... More 

Cancun, Mexico
2 reviews
5 of 5 stars Reviewed February 12, 2015

A great place to end our roadtrip to the south of Quintana Roo. Koox Matan Ka'an Hotel is perfectly situated in the middle of the village, one step from the beach. Very nicely decorated, cosy, small, excellent service and smiles from the staff. Kitchen is great, from nice breakfast options to great dinner with lobster and special dishes. Hoorah for... More 

Was this review helpful? Yes
KooxHotels, Gerente at Koox Matan Ka'an Hotel, responded to this review

Thank you so much Ingrid B. It was a pleasure attending to you and your family. We’re happy that you mention the smiles of the staff, because it all revolves around that. Authenticity, simplicity and a naturalistic way of just ‘being yourself’, are still the key ingredients for a happy stay of our guests and means nothing less then “welcome... More 

Enderby, Canada
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 2, 2015

Not only was the hotel itself very good value, breakfast included homemade bread! My one complaint about food in Mexico has been the quality of bread at breakfast. What a pleasant surprise to get homemade bread with my breakfast!

Was this review helpful? Yes 1
KooxHotels, Gerente at Koox Matan Ka'an Hotel, responded to this review

Well thank you Mr. Earl! It’s fantastic to read that our home-baked bread is appreciated! For breakfast we bake sweet rolls, bread for toast and are going to expand the variety for the near future. Off course with your dinner, we serve homemade baguettes with everyday a different flavor. It’s pure fun to make and bake, but more for the... More 

Cochrane, Canada
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 31, 2015

We had a lovely suite (Manati), that I believe was a nice upgrade from our actual booking. Second floor, very bright and interesting design. Nice common areas on first floor with good breakfasts. Didn't try dinners. Good location in middle of town just a few steps from the Malecon. Use of beach club at sister property was great bonus. The... More 

Was this review helpful? Yes 1
KooxHotels, Gerente at Koox Matan Ka'an Hotel, responded to this review

Dear Franneb: We can only say a well meant ‘thank you’ for your kind words about our ‘one of a kind’ hotel. We love it and want to share that feeling with all our guests. It was a shame that you had to leave early cause of personal reasons, we’re happy we could help you to make your desires become... More 

San Pedro, Belize
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 30, 2015

This hotel is located just a block from Mahahual beach. They have big rooms, an nice amibiance and are value priced. They are not on the beach, and their beach club is a bit of a walk. However if you are looking for something right in the center of it all, don't need to be right on the beach, and... More 

Was this review helpful? Yes 1
KooxHotels, Gerente at Koox Matan Ka'an Hotel, responded to this review

Dear Guest: We would like to thank you for your review of Koox Matan Ka’an. It’s exactly what You write that is important to us: Almost everything is possible and even though we’re not right on the beach, a refreshing walk after breakfast brings you to it and lets you enjoy the amenities of our sister hotel Quinto Sole. And... More 

Questions? Get answers from hotel staff and past guests. Ask a question

104 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (98)
Viewed
Pool/beach area (24)
Viewed
View from room (4)
Viewed
Dining (8)
Viewed
Hotel & grounds (15)
Viewed
Bathroom (4)
Viewed
Family/play areas (12)
Viewed
Room/suite (7)
Viewed
Other (24)

Management photos: Courtesy of the property manager

Viewed
All management photos (6)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question