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Koox Matan Ka'an Hotel

Certificate of Excellence
Huachinango, Mahahual, Mexico (Formerly Matan Ka'an Hotel)
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1 room 1 guest
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157 Reviews from our TripAdvisor Community

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Traveler rating
    72
    64
    12
    5
    4
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51
44
4
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (157)
  • Mar-May only
    (47)
  • Jun-Aug only
    (41)
  • Sep-Nov only
    (24)
  • Dec-Feb only
    (45)
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Rodgau, Germany
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This place is great !!! Not only are the prices extremely fair, It's also very clean and really makes you feel at home. The manager is Gerben, he speaks more than one language fluently and was my contact person before and during our stay. He is very friendly and polite and have time for you whenever you need it. He... More 

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Cologne, Nordrhein-Westfalen, Germany
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spend a great time @ this little, familiar, artistic, clean hotel. The rooms are decorated in combination to the name. The showers are huge. The mermelade is homemade & delicious. The pool is clean & refreshing, since it's most of the day in the shadow. The personal & the manager are nice, helpful & gives you the feeling of... More 

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KooxHotels, Gerente at Koox Matan Ka'an Hotel, responded to this review

Dear whitelilian, Thank you for your incredible nice words about our beloved hotel Koox Matan Ka’an, Valeria, Axel and Santi. It was our pleasure to have had you as our guests for this long and NOT a single day we wanted to avoid you ;) We enjoyed your way of spending your family vacation, as a matter of fact EVERYBODY... More 

San Antonio
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 27, 2015

If you are looking for a "party all night" atmosphere, this is not for you. If you are looking for a quiet, beautiful place to relax and enjoy simple tranquility, then this place is ideal. Every detail of this hotel is artistically planned to create a serene ambiance that is ideal for those who want to get away for a... More 

Was this review helpful? Yes 2
KooxHotels, Gerente at Koox Matan Ka'an Hotel, responded to this review

Dear kevin_orourke Thanks for the great comments, I am very happy that you enjoyed your stay the most with your family in our beautiful and quiet Koox Matan Ka'an Hotel. All our staff is committed to each of our guests to make their stay an unforgettable experience through a personalized and friendly service. We will be waiting for your soon... More 

Laredo, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 27, 2015

We just came back from a tour in Quintana Roo, Mexico and visited Mahahual down in the south of the peninsula. We stayed in this hotel from Koox chain and really enjoyed our 2 night stay. We were a group of 35 family members coming from several different places and almost booked out the hotel. The manager and hotel staff... More 

Was this review helpful? Yes 1
KooxHotels, Gerente at Koox Matan Ka'an Hotel, responded to this review

We thank you dearly Mr.Rogelio, And we must say that your family is a fun bunch all together and that naturally makes it even more enjoyable for us all to work. We strive for all our guests to feel comfortable and at home in a casual and relaxed atmosphere. We’re happy to read that you felt that way. Whenever you’re... More 

Lakeland, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 24, 2015

My teenaged son and I stayed here for several weeks and LOVED it. What a great hotel. The architecture is very cool. The whole structure is very balanced and thoughtful while also being whimsical and quirky. The hotel is spotless clean. Construction methods used were often the traditional Mexican and Mayan ones. Not the easiest or the most uniform, but... More 

Was this review helpful? Yes 1
KooxHotels, Gerente at Koox Matan Ka'an Hotel, responded to this review

Dear Mrs. Fullgraf, It’s always fantastic to read about the experiences of our guests, just beautiful is noticing that our set goals are being reached by reading your comments. So..we thank you profoundly, as well as for your constructive add-ons. Cause simply; the best way to find out if you’re on the right track or in need of changes /... More 

Toluca, Mexico
1 review
5 of 5 stars Reviewed May 29, 2015

Fantastic place, amazing service, and very good rooms, 1 block from the beach. and if you stay here you can also hang out in their other hotel Quinto Sol, use the jaccuzi and beach beds, great experience!

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KooxHotels, Gerente at Koox Matan Ka'an Hotel, responded to this review

Dear Mr. RivieraMayaPhotoCom, Thank you very much indeed for your incredible nice words about our Koox Matan Ka’an hotel It is indeed a perfect marriage for our guests, between our ‘homey and Artsy’ Hotel Matan Ka’an and the beautiful beach and amenities of our elegant Sister: Quinto Sole with her rooftop Jacuzzi. We hope that your journey continues with unique... More 

Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 13, 2015

Koox matan ka'an hotel We went to this nice hotel and had a great time! The manager (Gerben) is a such a friendly and helpfull guy! He gave us good advice about the where abouts in Mahahual and made us feel at home in the hotel. The hotel is really clean and the rooms are beautiful! We had a good... More 

Was this review helpful? Yes 1
KooxHotels, Gerente at Koox Matan Ka'an Hotel, responded to this review

Thank you very much for all of your kind words Mr.Maikel and “Mommy to be” ;) It’s always stimulating, to read that our natural way of taking care of our guests is felt the way it should. It was our pleasure to make you feel at home in Mahahual and especially at “tu casa” Koox Matan Ka’an. We hope that... More 

Franklin, North Carolina
Level Contributor
44 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed April 22, 2015

I was amazed when I walked in to the Kó ox Matan Ká an. The individualized artistic detail in every wall, corner, door etc. is eye catching. ( Ask to read the book by Luciano Consoli discribing every detail that went in to building this grand hotel) I purchased the reservation for 3 weeks on line after reading reviews on... More 

Was this review helpful? Yes 2
KooxHotels, Gerente at Koox Matan Ka'an Hotel, responded to this review

Dear Queenofspaids, It was a pleasure having you and your family as our guests, we all thank you for your kind words describing your experience. We share your thoughts on how amazing this ‘piece of art’ hotel is and that’s exactly why we all work with a big smile ;) The architecture is designed to enjoy ‘mother nature’ at her... More 

Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 12, 2015

Nice economic hotel. It's not beach front but you can use the Koox beach club located in walk distance. The club has nice facilities and restaurant, but it's missing kayaks or some others aquatic items (some of the others restaurants in the zone complementary provide those)

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KooxHotels, Gerente at Koox Matan Ka'an Hotel, responded to this review

Thank you very much for your comment Rafael, it’s always a great feeling that we met your expectations at Koox Matan Ka’an Hotel. We’ll use your suggestions about our beach club at Koox Quinto Sole to keep improving the guests services, to have everybody happy and enjoying themselves in any possible way. Thanks again and hopefully we may “‘welcome you... More 

Gulfport, Florida
Level Contributor
3 reviews
4 of 5 stars Reviewed April 8, 2015

We booked a snorkeling trip for our day in Costa Maya and it was cancelled. No plans for the day we took the trolley from the port and ended up in this marvelous little Mexican town, Mahahual, reminded me of Cozumel 30 years ago. Spent the day at the beach with drinks and lunch with a special all inclusive package.... More 

Was this review helpful? Yes
KooxHotels, Gerente at Koox Matan Ka'an Hotel, responded to this review

Dear Bgbgulfport, Thank you for sharing your opinion, I'm glad that your stay during your day pass was enjoyable. Aparently you was in Koox Quinto Sole and not in Koox Matan Ka'an, we are the same family, thank you for choosing Koox Hotels. Hope to see you any time soon! More 

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