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Koox Matan Ka'an Hotel

Certificate of Excellence
Huachinango, Mahahual, Mexico (Formerly Matan Ka'an Hotel)
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Koox Matan Ka'an Hotel
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Ranked #5 of 11 Hotels in Mahahual
Certificate of Excellence
A recent review
4 of 5 stars reviewed 3 days ago
Rogelio G Laredo, Texas
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140 Reviews from our TripAdvisor Community

Traveler rating
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47
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Laredo, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We just came back from a tour in Quintana Roo, Mexico and visited Mahahual down in the south of the peninsula. We stayed in this hotel from Koox chain and really enjoyed our 2 night stay. We were a group of 35 family members coming from several different places and almost booked out the hotel. The manager and hotel staff... More 

Was this review helpful? Yes 1
Lakeland, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My teenaged son and I stayed here for several weeks and LOVED it. What a great hotel. The architecture is very cool. The whole structure is very balanced and thoughtful while also being whimsical and quirky. The hotel is spotless clean. Construction methods used were often the traditional Mexican and Mayan ones. Not the easiest or the most uniform, but... More 

Was this review helpful? Yes 1
Toluca, Mexico
1 review
5 of 5 stars Reviewed 4 weeks ago

Fantastic place, amazing service, and very good rooms, 1 block from the beach. and if you stay here you can also hang out in their other hotel Quinto Sol, use the jaccuzi and beach beds, great experience!

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KooxHotels, Gerente at Koox Matan Ka'an Hotel, responded to this review

Dear Mr. RivieraMayaPhotoCom, Thank you very much indeed for your incredible nice words about our Koox Matan Ka’an hotel It is indeed a perfect marriage for our guests, between our ‘homey and Artsy’ Hotel Matan Ka’an and the beautiful beach and amenities of our elegant Sister: Quinto Sole with her rooftop Jacuzzi. We hope that your journey continues with unique... More 

Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 13, 2015

Koox matan ka'an hotel We went to this nice hotel and had a great time! The manager (Gerben) is a such a friendly and helpfull guy! He gave us good advice about the where abouts in Mahahual and made us feel at home in the hotel. The hotel is really clean and the rooms are beautiful! We had a good... More 

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KooxHotels, Gerente at Koox Matan Ka'an Hotel, responded to this review

Thank you very much for all of your kind words Mr.Maikel and “Mommy to be” ;) It’s always stimulating, to read that our natural way of taking care of our guests is felt the way it should. It was our pleasure to make you feel at home in Mahahual and especially at “tu casa” Koox Matan Ka’an. We hope that... More 

Franklin, North Carolina
Level Contributor
42 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 22, 2015

I was amazed when I walked in to the Kó ox Matan Ká an. The individualized artistic detail in every wall, corner, door etc. is eye catching. ( Ask to read the book by Luciano Consoli discribing every detail that went in to building this grand hotel) I purchased the reservation for 3 weeks on line after reading reviews on... More 

Was this review helpful? Yes 2
KooxHotels, Gerente at Koox Matan Ka'an Hotel, responded to this review

Dear Queenofspaids, It was a pleasure having you and your family as our guests, we all thank you for your kind words describing your experience. We share your thoughts on how amazing this ‘piece of art’ hotel is and that’s exactly why we all work with a big smile ;) The architecture is designed to enjoy ‘mother nature’ at her... More 

Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 12, 2015

Nice economic hotel. It's not beach front but you can use the Koox beach club located in walk distance. The club has nice facilities and restaurant, but it's missing kayaks or some others aquatic items (some of the others restaurants in the zone complementary provide those)

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KooxHotels, Gerente at Koox Matan Ka'an Hotel, responded to this review

Thank you very much for your comment Rafael, it’s always a great feeling that we met your expectations at Koox Matan Ka’an Hotel. We’ll use your suggestions about our beach club at Koox Quinto Sole to keep improving the guests services, to have everybody happy and enjoying themselves in any possible way. Thanks again and hopefully we may “‘welcome you... More 

Gulfport, Florida
Level Contributor
3 reviews
4 of 5 stars Reviewed April 8, 2015

We booked a snorkeling trip for our day in Costa Maya and it was cancelled. No plans for the day we took the trolley from the port and ended up in this marvelous little Mexican town, Mahahual, reminded me of Cozumel 30 years ago. Spent the day at the beach with drinks and lunch with a special all inclusive package.... More 

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KooxHotels, Gerente at Koox Matan Ka'an Hotel, responded to this review

Dear Bgbgulfport, Thank you for sharing your opinion, I'm glad that your stay during your day pass was enjoyable. Aparently you was in Koox Quinto Sole and not in Koox Matan Ka'an, we are the same family, thank you for choosing Koox Hotels. Hope to see you any time soon! More 

Chetumal, Mexico
Level Contributor
83 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed March 17, 2015

Well located just one block for the beach, with a nice pool inside the hotel, the rooms are just ok, and the decoration is very cool too, the have a good private beach just 4 blocks from the hotel witj towels, chairs and cool lounge furniture, the best part of all was the staff, MARIA from recepction is the best!... More 

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KooxHotels, Gerente at Koox Matan Ka'an Hotel, responded to this review

Dear Altair M. Thank you for sharing your experience at Koox Matan Ka'an is a pleasure to know that we meet your expectations both on site and in service. Thank you for staying with us, hope to see you again. Have a great day! More 

Caribbean
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 9, 2015

Pre booked this hotel for a week and ended up staying FIVE weeks!! , Cant complain on anything, Its kind of a Mexican boutique hotel , well decorated , large swimming pool , great and friendly staff and a manager who knows how to manage both a hotel and restaurant.They keep up the rooms very well and clean and they... More 

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KooxHotels, Gerente at Koox Matan Ka'an Hotel, responded to this review

Dear Mr. Carib 2015 Beautiful comments from a well-traveled guest like you mean a lot to us. We all appreciate your time spend in writing them. Having you here for this long and listening at your stories about what you encounter on a daily basis in Mahahual, made even us realize…we nearly live life as we all should, with full... More 

1 review
4 of 5 stars Reviewed March 7, 2015 via mobile

We stayed for à week in Mahahual to relax after 3 weeks of travelling through Mexico. This was possible staying in this hotel. Nice, quiet, clean rooms in a pleasant enviroment with pool and art objects. Friendly staff and good manager. The walk to the beach was a little bit farther then expected but the service there was good. The... More 

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KooxHotels, Gerente at Koox Matan Ka'an Hotel, responded to this review

Dear Jan W. Thank you for sharing your experience and for your kind comments about our rooms, facilities, food in our restaurant and especially emphasize the good service and friendliness of our staff that made you feel at home, that is our ultimate goal with each our guests and hear your comments shows me that we are heading in the... More 

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