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All 10 Mahahual hotels

Koox Matan Ka'an Hotel

3.0 of 5 Hotel   |   Huachinango, Mahahual, Mexico (Formerly Matan Ka'an Hotel)
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Koox Matan Ka'an Hotel
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Ranked #6 of 10 Hotels in Mahahual
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
wds123 Toronto, Canada
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114 reviews from our community

Traveler rating
    50
    46
    9
    5
    4
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34
33
2
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto, Canada
1 review
4 of 5 stars NEW

Koox Matan Ka'an was a lovely hotel. It was very close to the beach and to restaurants. The staff, while a little inexperienced, was very charming and very helpful. Gerban the manager was very friendly and welcoming (and a great chef). Maria on the front desk went out of her way to learn everyone's names and was very nice. The... More 

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Cancun, Mexico
2 reviews
5 of 5 stars Reviewed 3 weeks ago

A great place to end our roadtrip to the south of Quintana Roo. Koox Matan Ka'an Hotel is perfectly situated in the middle of the village, one step from the beach. Very nicely decorated, cosy, small, excellent service and smiles from the staff. Kitchen is great, from nice breakfast options to great dinner with lobster and special dishes. Hoorah for... More 

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KooxHotels, Gerente at Koox Matan Ka'an Hotel, responded to this review

Thank you so much Ingrid B. It was a pleasure attending to you and your family. We’re happy that you mention the smiles of the staff, because it all revolves around that. Authenticity, simplicity and a naturalistic way of just ‘being yourself’, are still the key ingredients for a happy stay of our guests and means nothing less then “welcome... More 

Enderby, Canada
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Not only was the hotel itself very good value, breakfast included homemade bread! My one complaint about food in Mexico has been the quality of bread at breakfast. What a pleasant surprise to get homemade bread with my breakfast!

Was this review helpful? Yes 1
KooxHotels, Gerente at Koox Matan Ka'an Hotel, responded to this review

Well thank you Mr. Earl! It’s fantastic to read that our home-baked bread is appreciated! For breakfast we bake sweet rolls, bread for toast and are going to expand the variety for the near future. Off course with your dinner, we serve homemade baguettes with everyday a different flavor. It’s pure fun to make and bake, but more for the... More 

Cochrane, Canada
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a lovely suite (Manati), that I believe was a nice upgrade from our actual booking. Second floor, very bright and interesting design. Nice common areas on first floor with good breakfasts. Didn't try dinners. Good location in middle of town just a few steps from the Malecon. Use of beach club at sister property was great bonus. The... More 

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KooxHotels, Gerente at Koox Matan Ka'an Hotel, responded to this review

Dear Franneb: We can only say a well meant ‘thank you’ for your kind words about our ‘one of a kind’ hotel. We love it and want to share that feeling with all our guests. It was a shame that you had to leave early cause of personal reasons, we’re happy we could help you to make your desires become... More 

San Pedro, Belize
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This hotel is located just a block from Mahahual beach. They have big rooms, an nice amibiance and are value priced. They are not on the beach, and their beach club is a bit of a walk. However if you are looking for something right in the center of it all, don't need to be right on the beach, and... More 

Was this review helpful? Yes 1
KooxHotels, Gerente at Koox Matan Ka'an Hotel, responded to this review

Dear Guest: We would like to thank you for your review of Koox Matan Ka’an. It’s exactly what You write that is important to us: Almost everything is possible and even though we’re not right on the beach, a refreshing walk after breakfast brings you to it and lets you enjoy the amenities of our sister hotel Quinto Sole. And... More 

108 Mile Ranch, Canada
Top Contributor
138 reviews 138 reviews
15 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My wife and I just had the pleasure of spending 2 nights in the Koox Matan and I cant say enough good things...Incredible service in all aspects and since we were of group of 10 with 5 different rooms we had some variety of wants...all were met with prompt and cheery service, the rooms were very clean the internet works... More 

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KooxHotels, Gerente at Koox Matan Ka'an Hotel, responded to this review

Dear Mr. Andy, We’re working hard on making the hotel unique in all aspects, not only the grounds, the rooms and a team ‘with a heart’. But also culinary-wise, with ever changing menu, fresh ingredients and seasonally bound dishes. A good choice to be our guest in the lobster season! Prompt and cheery in our service is exactly what we... More 

Wasilla, Alaska, United States
Contributor
18 reviews 18 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 30, 2014

We have a home in Mahahual, and ventured to this hotel for a multi course meal the chef was preparing for Christmas eve. It was top notch and as close to fine dining as you get in Mahahual, a watermelon salad, carrot ginger soup, some sort of roll with turkey made with light flaky pastry, plus lobster and filet, and... More 

Was this review helpful? Yes 1
KooxHotels, Gerente at Koox Matan Ka'an Hotel, responded to this review

Dear Lydia N: Thank you for recommending us and sharing your opinion. We always try to to make your family vacations unforgettable, and that's why we try to make different activities. Hopefully not the last time you stay with us More 

Chicago, Illinois
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 27, 2014

The hotel is very good for the price you get, some rooms do not have a tv but who cares when you are one block from the beach, you can also use for free the beach club located on the Quinto Sole, but I recommend better going to one of the restaurants on the beach, you can stay there all... More 

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KooxHotels, Gerente at Koox Matan Ka'an Hotel, responded to this review

Dear Ivan C: Thank you for sharing your opinion, I'm glad that your stay was enjoyable. Hope to see you any time soon More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 14, 2014

Arrived evening of nov 29, intending to stay 4 days, but enjoyed it so much stayed 7, and wishing could stay longer. Staff are very friendly and helpful, and thankfully one gentleman named Gerben spoke both spanish and english. Gerben was always available to help with anything and everything. The hotel is situated one very short block back from the... More 

Was this review helpful? Yes 1
KooxHotels, E-Business Manager at Koox Matan Ka'an Hotel, responded to this review

Dear guest, Thanks a lot for your review of your stay at Ko'ox Matan Ka'an Hotel and we are delighted to know that you could enjoy our services, facilities, all the hotel and its art and history, and the beatiful beaches of Mahahual. Thank you for your words dedicated to Gerben, our hotel manager and chef. Thank you for chosen... More 

Houston, Texas
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 14, 2014

When we got to the hotel we were immediately approached. The staff is extremely nice and helpful. Thumbs up to the manager; there was a problem with the room i was assigned. The hot water was not running. When I spoke to the manager GERBEN HARTSVEERL, he immediately helped me switch to another room. We were celebrating my brother in... More 

Was this review helpful? Yes
KooxHotels, E-Business Manager at Koox Matan Ka'an Hotel, responded to this review

Dear guest, Thanks a lot for your review of your stay at Ko'ox Matan Ka'an Hotel and we are delighted to know that you could enjoy our services and facilities. Thanks a lot for your commento of Gerben, our hotel manager! Thank you for chosen us and we look forward to welcome you very soon! Best regards! More 

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Additional Information about Koox Matan Ka'an Hotel

Address: Huachinango, Mahahual, Mexico (Formerly Matan Ka'an Hotel)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Costa Maya > Mahahual
Price Range (Based on Average Rates): $
Hotel Class:3 star — Koox Matan Ka'an Hotel 3*
Number of rooms: 25
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Also Known As:
Koox Matan Ka'An Hotel Mahahual, Mexico - Costa Maya
Hotel Style:
#5 Family Hotel in Mahahual
#5 Romantic Hotel in Mahahual
#6 On the Beach Hotel in Mahahual

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