We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Royal Suites Yucatan by Palladium

4.5 of 5 Carretera Chetumal-Puerto Juarez Km, 256-100, Akumal 77710, Mexico
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Certificate of Excellence 2014
The Royal Suites Yucatan by Palladium
Professional photos View all
Browse nearby
The Royal Suites Yucatan by Palladium
Write a Review

964 reviews from our community

Traveler rating
    703
    169
    59
    24
    9
See reviews for
62
731
4
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (206)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (964)
  • Mar-May only
    (265)
  • Jun-Aug only
    (272)
  • Sep-Nov only
    (234)
  • Dec-Feb only
    (193)
All months
Wilmington, Delaware
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Excellan as usual 1. Our Concierge Liz was very helpful 2. El Jardin was great... matre'd Joel and waiter Samuel did all but hand feed us. Steak and naked lobster for me and lobster cappellini for My wife. 3. Sumptori... Great Sushi and filet entrees 4. Steak house great 5. The Italian resturant was great, esp. the salad bar 6.... More

Was this review helpful? Yes
Brooklyn, New York, United States
1 review
4 of 5 stars Reviewed yesterday NEW

The resort was beautiful. We liked everything with the resort facilities, the food was great, bar and restaurant staff were extremely helpful and friendly. We both loved the private adults only aspect and having some sectioned off areas throughout the property. I do really want to point out a few things: 1. This was my honeymoon and I had some... More

Was this review helpful? Yes
Silkeborg
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We went to the Grand Palladium resort in Akumal and were upgraded to the Royal Suites. This was truly the greatest resort we have ever stayed at! The room was huge (incl. private terrace with hot-tub) and luxurious + had free wifi. Our room was located near the great pool which was for Royal Suites guests only. Very relaxing and... More

Was this review helpful? Yes 1
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear DanishGirl1981, First and foremost, thank you for your good comments and feedback from your last stay with us. I feel glad to realize that you did have the wonderful vacations expected, very good choice to stay at the Royal Suite Yucatan .We are very grateful to have their wishes met. Thanks again and please let us know if there... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Me and my wife just returned from Royal Suites Yucatan and had an unbelievable time. The staff was excellent and made us feel as if our honeymoon experience was important to them as well. We felt like royalty with all of the added benefits of staying at the royal suites. I would highly recommend the resort to anyone who is... More

Was this review helpful? Yes 1
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear Paul A, First and foremost, thank you for your good comments and feedback from your last stay with us. I feel glad to realize that you did have the wonderful vacations expected, very good choice to stay at the Royal Suite Yucatan .We are very grateful to have their wishes met. Thanks again and please let us know if... More

Las Vegas, Nevada
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 1 week ago

We just got back from a quick trip to the Royal Suites to celebrate our Anniversary. We stayed here on our honeymoon three years ago and had just as great a time this time. Check in was easy and quick. Nice to have small appetizers and a bar in the new lobby. Requested dinner reservations at the Japanese Show Table,... More

Was this review helpful? Yes 4
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear bbradshaw_26, First and foremost, thank you for your good comments and feedback from your last stay with us. I feel glad to realize that you did have the wonderful vacations expected, specially being a repeater guest that enjoyed your previous visits. Thanks again and please let us know if there is anything further we can do and feel free... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had such a wonderful time at the royal suites yucatan. We picket this resort for our Honeymoon. The food at El Jardin was the best. We also enjoyed the snack bars by the beach and the buffets. The spa and fitness center was a great place to work out then relax. The ladies at the front desk were so... More

Was this review helpful? Yes 1
Peoria, Illinois
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my husband's and my sixth time at the Grand Palladium complex - fourth time in the Royal Suites. We traveled the last week in September (9/20-9/27). We love the size of the resort because there is always something to do and it never feels crowded. Our day generally started after breakfast at the White Sands buffet with a... More

Was this review helpful? Yes 6
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear kellyjeandk, First and foremost, thank you for believing in us and for making The Royal Suites your holiday’s destination, for us is really important to realize that our guests feel like home and become part of our Palladium family. We really appreciate your comments, especially because you know well the hotel and the service, so it shows us the... More

1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I went to the Royal Suites at the end of September for a week. We did a lot of research online and read so many reviews before we made our decision. We completely made the right choice! We stayed in the Mayan Suite witch was absolutely fantastic. The outdoor shower was a selling point for us over... More

Was this review helpful? Yes 5
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear monte316, Thank you for your good comments and for the feedback, as our commitment is to provide the best service and attention at all times to our guests, and the way we can do it is to know what our guests like and the things we can enhance. We are happy to understand that you enjoyed your stay, and... More

Evans, Georgia
Top Contributor
124 reviews 124 reviews
33 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our 1st time to the Royal Suites section, but our 2nd time to this Grand Palladium. We were celebrating our 20 year anniversary. This was a short 5 night trip this time, but we wish it had been much longer. We stayed in a suite and loved having 2 balconies to enjoy. There were a few small hiccups... More

Was this review helpful? Yes 3
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear beachlivin2, First and foremost, thank you for believing in us and for making The Royal Suites your holiday’s destination, for us is really important to realize that our guests feel like home and become part of our Palladium family. We really appreciate your comments, especially because you know well the hotel and the service, so it shows us the... More

London, United Kingdom
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We are just concluding a weeks stay at Royal Suites and should begin by saying this particular resort is overall very good. It does however not quite come up to the five star category it claims to be. The location is excellent, the facilities are five star but the service standards fall just short. If something goes wrong, quite simply... More

Was this review helpful? Yes 4
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear Nick D, We would like to thank you for your feedback about your last holidays with us. For us is essential to know all the opinions from our guests and what we need to do to better meet their expectations, in fact we are already working in some of the observations you made. Thanks again and please let us... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Royal Suites Yucatan by Palladium? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • El Jardin(66)
  • Golf cart(30)
  • Very good(27)
  • Room service(13)
  • Mayan suite(11)
  • Riviera Maya(10)
  • First day(8)
  • Very nice(8)
  • White Sands(7)
  • Salt water pool(7)

Additional Information about The Royal Suites Yucatan by Palladium

Address: Carretera Chetumal-Puerto Juarez Km, 256-100, Akumal 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Royal Suites Yucatan by Palladium 4.5*
Number of rooms: 130
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Despegar.com, Priceline, Odigeo and Tingo so you can book your The Royal Suites Yucatan by Palladium reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Royal Suites Yucatan By Palladium Hotel Puerto Aventuras
Royal Hotel Puerto Aventuras
The Royal Suites Yucatan By Palladium Riviera Maya/Akumal, Mexico

2,279 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1845)
Viewed
Pool/beach area (343)
Viewed
Room/suite (323)
Viewed
Hotel & grounds (263)
Viewed
Bathroom (36)
Viewed
Dining (128)
Viewed
View from room (29)
Viewed
Business center/function rooms (6)
Viewed
Family/play areas (19)
Viewed
0:42
Videos (1)
Viewed
Other (697)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (409)
Viewed
Amenities (44)
Viewed
Beach (21)
Viewed
Junior Suite (58)
Viewed
Mayan Suite (90)
Viewed
Pool (39)
Viewed
Restaurants and Bars (28)
Viewed
Suite (75)
Viewed
The Hotel (54)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Room/suite (15)
Viewed
Hotel & grounds (5)
Viewed
Pool/beach area (4)
Viewed
Dining (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay