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All 20 Akumal hotels

The Royal Suites Yucatan by Palladium

4.5 of 5 Resort (All-Inclusive)   |   Carretera Chetumal-Puerto Juarez Km, 256-100, Akumal 77710, Mexico
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Ranked #2 of 20 hotels in Akumal
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Lhyde12
  • Reviews (852)
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852 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (183)
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1 review
4 of 5 stars Reviewed yesterday NEW

Overall our stay was great. We stayed in a Mayan Suite, our air conditioner wasn't the best but after 3 days of asking for it to be repaired we made the best of the situation. I thought the food was.. Ok. Nothing to brag about, the Hibachi was my favorite and my husband enjoyed the steak house. The italian was... More

Was this review helpful? Yes 1
La Porte, TX
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Our 5th trip to the Riviera Maya, and maybe my favorite. This was a Funjet vacation with a private car taking us directly from the airport to the resort, so there were no stops in between. The driver said the ride would be approximately 1 1/2 hours, but we arrived in just over an hour. Our arrival and check-in was... More

Was this review helpful? Yes 7
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear carnbravila, First and foremost, thank you for your good comments and feedback from your last stay with us. I feel glad to realize that you did have the wonderful vacations expected, very good choice to stay at the Royal Suite Yucatan .We are very grateful to have their wishes met. Thanks again and please let us know if there... More

Annapolis, Maryland
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I don't think there is a better place you could stay for couples!!!! My family actually loved all my photos/stories of palladium so much we are going to plan a family vacation there for next summer. It was my first time their and I can't wait to go back. We stayed for our Honeymoon June 23th-30th. 1. So tipping/friendliness of... More

Was this review helpful? Yes 9
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear heidi1234321, First and foremost, thank you for your good comments and feedback from your last stay with us. I feel glad to realize that you did have the wonderful vacations expected, very good choice to stay at the Royal Suite Yucatan .We are very grateful to have their wishes met. Thanks again and please let us know if there... More

Austin
Senior Contributor
48 reviews 48 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Royal Suites at the end of May 2014. The drive from the Cancun airport was about an hour and a half... longer than I expected, but not a bad drive. (The Funjet folks were organized and on their A-game as has been my experience with them on two trips now.) The lobby for the Royal was... More

Was this review helpful? Yes 1
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear parisoohlala1, First and foremost, thank you for your good comments and feedback from your last stay with us. I feel glad to realize that you did have the wonderful vacations expected, very good choice to stay at the Royal Suite Yucatan .We are very grateful to have their wishes met. Thanks again and please let us know if there... More

Kansas City, Missouri, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We visited the Royal Suites Yucatan for our Honeymoon. The beginning of our trip did not begin so well with lost luggage and our room that was unavailable upon arrival due to overbooking I believe. However, Royal Suites made up for it big time! Thank you, Alex. Below are a few ways this resort was fantastic and we'd for sure... More

Was this review helpful? Yes 1
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear Cassidi L, First and foremost, thank you for your good comments and feedback from your last stay with us. I feel glad to realize that you did have the wonderful vacations expected, very good choice to stay at the Royal Suite Yucatan .We are very grateful to have their wishes met. Thanks again and please let us know if... More

Rehoboth Beach, Delaware
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It only takes me about 10 minutes in the resort upon arrival to change my personality. The constant stress of everyday life in the states gently eases from my mind as the wonderful staff welcome you to your home away from home. Once again I cannot say enough about Aurora and her staff. If you need a break from the... More

Was this review helpful? Yes 2
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear Neller1234, First of all thank you again for your visit as you say this is your home. We really appreciate your comments, especially because you know well the hotel and the service, so it shows us the improvement that we work for. If there is anything further we can do, please, just let us know, and also please tell... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed for 13 nights and enjoyed every one. The mayan suite was very private and quiet, it was really nice to sit on our balcony over the canal and feed and watch the fish. We shared our room with some ants but they stayed in the bathroom area and didn't bother us. The outdoor shower was different for us... More

Was this review helpful? Yes 1
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear Al W, First and foremost, thank you for your good comments and feedback from your last stay with us. I feel glad to realize that you did have the wonderful vacations expected, very good choice to stay at the Royal Suite Yucatan .We are very grateful to have their wishes met. Thanks again and please let us know if... More

ingleside, texas
Contributor
15 reviews 15 reviews
10 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After taking a break last year and going to the Royal Suites Turquesa in Punta Cana, we returned to our favorite spot in Mexico--the Royal Suites Yucatan by Palladium. We stayed for five nights. I will break it down by categories.  Air--We used Airtran as I have miles. Airtran now has a direct flight from Austin. That flight is awesome... More

Was this review helpful? Yes 4
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear phall, First and foremost, thank you for believing in us and for making The Royal Suites your holiday’s destination, for us is really important to realize that our guests feel like home and become part of our Palladium family. We really appreciate your comments, especially because you know well the hotel and the service, so it shows us the... More

Calgary, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent the extra money on a Royal Mayan Suite only to be completely underwhelmed (thats an understatement) when we finally got there. The room was hot, humid, and much smaller than we expected. The bathroom was pretty awful, and the "jacuzzi" was more like a small, stained bathtub with jets that shot out some nasty looking black debris. Gross.... More

Was this review helpful? Yes 2
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear K D, We would like to thank you for your feedback about your last holidays with us. For us is essential to know all the opinions from our guests and what we need to do to better meet their expectations, in fact we are already working in some of the observations you made. Thanks again and please let us... More

Manchester, United Kingdom
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We came here for our engagement trip and this is one of the best trip we have ever had! The hotel ground is amazing, facilities are amazing, and the staff is the BEST! The are all very friendly and they take care of you in every possible way. Living in the Royal Suites give you lots of little perks, which... More

Was this review helpful? Yes 5
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear Prissy_mk, First and foremost, thank you for your good comments and feedback from your last stay with us. I feel glad to realize that you did have the wonderful vacations expected, very good choice to stay at the Royal Suite Yucatan .We are very grateful to have their wishes met. We will be happy if you decided to come... More

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Hotel Summarization (Beta)

What travelers say

  • El Jardin(67)
  • Golf cart(31)
  • Very good(27)
  • Room service(13)
  • Mayan suite(11)
  • Riviera Maya(11)
  • First day(8)
  • Very nice(8)
  • White Sands(7)
  • Salt water pool(7)

Additional Information about The Royal Suites Yucatan by Palladium

Address: Carretera Chetumal-Puerto Juarez Km, 256-100, Akumal 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Royal Suites Yucatan by Palladium 4.5*
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Also Known As:
The Royal Suites Yucatan By Palladium Hotel Puerto Aventuras
Royal Hotel Puerto Aventuras
The Royal Suites Yucatan By Palladium Riviera Maya/Akumal, Mexico

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Top resorts Hotel in Akumal #1 On the Beach Hotel in Akumal #2 Romantic Hotel in Akumal #2 Luxury Hotel in Akumal #2 Spa Hotel in Akumal #5 Family Hotel in Akumal
Hotel Class
Official Description (provided by the hotel)
The Royal Suites Yucatan consists of 130 luxurious rooms located in an exclusive area within the Grand Palladium Resort & Spa in the Mayan Riviera. Guest may enjoy first class facilities that include a private lobby with a bar, exclusive swimming pool with Jacuzzi, unlimited dinner reservations at the theme restaurants, private bar with premium beverages, room service, free Internet connection, bar service to the pool sun beds and an exclusive restaurant. For adults only. ... more   less 
Number of rooms
130

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