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The Royal Suites Yucatan by Palladium

4.5 of 5 Carretera Chetumal-Puerto Juarez Km, 256-100, Akumal 77710, Mexico
#2 of 20 Hotels in Akumal
930 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
The Royal Suites Yucatan by Palladium
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The Royal Suites Yucatan by Palladium
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930 reviews from our community

Traveler rating
    676
    161
    59
    25
    9
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60
701
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4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (198)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
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English first
Vancouver, Canada
Contributor
12 reviews 12 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

For our 5 year anniversary, I scoured the internet and spent weeks reading reviews about the best all inclusive in the Mayan Riviera and ended up choosing Royal Suites Yucatan. Having seen pictures and reading about other peoples' experiences, our standards were sky-high. Needless to say, they were met and exceeded in every possible way! During check-in at the Royal... More

Was this review helpful? Yes 4
Columbus, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I just wanted to take a few minutes out to say "Thank You" Royal Suites Yucatan by Palladium. I am so humble yet grateful for all of the wonderful staff that was so kind and willing to assist during my Labor Day week stay. There is no doubt that when I return to Mexico I will NEVER stay anywhere other... More

Was this review helpful? Yes 1
Cumming, Georgia
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Beautiful resort and spa! But the staff make the stay even better! They are the nicest, most helpful employees around! We have been to the resort seven times and the same staff is always there! They love their jobs and you know it. They have great entertainment and the spa is the best. Too much food to write about, but... More

Was this review helpful? Yes
Myrtle Beach, South Carolina
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in the mayan suites, the room was amazing and we were right on the water. The service could not have been better. We were driven around on a golf cart the entire week and the bar service was spectacular. We were there for our honeymoon and the staff decorated our room with roses and candles. The staff delivered... More

Was this review helpful? Yes 5
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear 444HNW Thanks a lot for such a delightful review about your last holidays in our resort. Reading it made us feel happy for being part of the team that made possible to offer you a memorable vacation. Thank you again and we look forward to your next visit! Kind regards, David Calvo Assistant Manager Grand Palladium White Sand Resort... More

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first visit and now we are completely spoiled!!!! The Royal Suites is absolutely beautiful!!! The rooms are fantastic!!! The balcony alone is bigger than the bedrooms in my house and the Jacuzzi tub is awesome!!! The grounds are amazing and the beach was fabulous!!! I fell in love with this resort. The service here is exceptional !!!!!... More

Was this review helpful? Yes 4
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear dina m, First and foremost, thank you for your good comments and feedback from your last stay with us. I feel glad to realize that you did have the wonderful vacations expected, very good choice to stay at the Royal Suite Yucatan .We are very grateful to have their wishes met. Thanks again and please let us know if... More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

We came here for our Honeymoon and it was wonderful. The service was excellent, the pavilion with indoor jacuzzi was ideal, the beautiful surroundings and landscaping were breathtaking. The few activities we did were fun: salsa dancing, spanish lesson, trip in the city to the beach and mall. It was worth the time and money. We would definitely return.

Was this review helpful? Yes
South Dakota, USA
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We are Palladium Travel Club VIP members and have frequented the resort many times. Why? Because of the excellent service and accommodations. We generally stay in a suite at the Royal Suites Yucatan, but this time had a jr. suite that was equally fine. The housekeeping department was excellent with fresh linens daily and one evening we came home to... More

Was this review helpful? Yes 3
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear Grandma_MrSteven, First and foremost, thank you for believing in us and for making The Royal Suites your holiday’s destination, for us is really important to realize that our guests feel like home and become part of our Palladium family. We really appreciate your comments, especially because you know well the hotel and the service, so it shows us the... More

Winter Park, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed in a royal Mayan suite and loved every second of it. The spa was fantastic, the golf cart is an enjoyable perk and we loved the animals at that would frequent the restaurant. There was so much space that the place felt pretty secluded. I would definitely consider returning.

Was this review helpful? Yes 1
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear Earl H, First and foremost, thank you for your good comments and feedback from your last stay with us. I feel glad to realize that you did have the wonderful vacations expected, very good choice to stay at the Royal Suite Yucatan .We are very grateful to have their wishes met. Thanks again and please let us know if... More

Buenos Aires
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed with my wife in a lovely hut (ideal for honeymoon), with jacuzzi and butler. The exclusive restaurante for Royal, where you can have your breakfast and dinner, got an impressive variety of cold and hot meals where options are different everyday. Talking about thematic restaurants I recommend the japanese one, with it teppanyaki show. Really funny and tasty.... More

Was this review helpful? Yes 5
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear Magnus_Traveller, First and foremost, thank you for your good comments and feedback from your last stay with us. I feel glad to realize that you did have the wonderful vacations expected, very good choice to stay at the Royal Suite Yucatan .We are very grateful to have their wishes met. Thanks again and please let us know if there... More

Top Contributor
76 reviews 76 reviews
22 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed in a Mayan suite, and all started out well. We had stayed at a Colonial Mayan Suite 4 years ago. There was really no welcome back, and even though we turned in the card telling when we wanted the room serviced the room was not touched our first full day there. The second issue was the onset of... More

Was this review helpful? Yes 5
Antonio P, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear Worldtex, I would like to thank you for your comments about your stay in our resort. For us is extremely important the opinion of our guests, in order to enhance our offer and to exceed their expectations. We feel really sorry to learn about your opinion of that unfortunate situation, specially being a repeat customer and due the support... More

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Hotel Summarization (Beta)

What travelers say

  • El Jardin(67)
  • Golf cart(31)
  • Very good(27)
  • Room service(13)
  • Riviera Maya(11)
  • Mayan suite(11)
  • Very nice(8)
  • First day(8)
  • White Sands(7)
  • Salt water pool(7)

Additional Information about The Royal Suites Yucatan by Palladium

Address: Carretera Chetumal-Puerto Juarez Km, 256-100, Akumal 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Royal Suites Yucatan by Palladium 4.5*
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Also Known As:
The Royal Suites Yucatan By Palladium Hotel Puerto Aventuras
Royal Hotel Puerto Aventuras
The Royal Suites Yucatan By Palladium Riviera Maya/Akumal, Mexico

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