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All 20 Akumal hotels

Grand Sirenis Mayan Beach Resort & Spa

4.0 of 5 Resort (All-Inclusive)   |   Carretera Federal Cancun-Tulum, | Zona Costera, km 256,3, Akumal 77780, Mexico
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Grand Sirenis Mayan Beach Resort & Spa
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78%
Ranked #15 of 20 hotels in Akumal
A recent review
4 of 5 stars reviewed yesterday
Brian W
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2,531 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (596)
Date | Rating
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English first
Toronto
1 review
2 of 5 stars Reviewed yesterday NEW via mobile

I've traveled to mexico numerous times. We go in a big group and nothing less than best for us. This hotel could be a lot better. I didn't like the fact that I was always being up sold to everything. First off I had to wait 6 hours in the lobby for a room. When I was given my room... More

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed yesterday NEW

Buffet was average to good, seemed to vary in quality daily but there was plenty of different foods available, the breakfast buffet in the lobby was by far the best buffet on offer, followed by lunch then dinner. Restaurants were nearly all brilliant with the pick of the bunch the french and japanese, although the italian was shockingly bad but... More

Was this review helpful? Yes 1
Manchester
1 review
3 of 5 stars Reviewed 2 days ago NEW via mobile

I don't normally write reviews but I think this hotel deserves one. Myself and my partner arrived on 4th July for 2 weeks. Food I was ten week pregnant when I travelled to mexico so was concerned when I had been reading about the stomach cramps and illnesses Etc. However, during my two week stay I was not ill once.... More

Was this review helpful? Yes 4
Grandrivieramaya, Assistant Manager at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hi Nicward90, Thank you for your time and we are very sorry to hear that this time you were not 100% satisfied with your stay. Regarding the concierges’ job, is to offer information and customer service according to your needs, they help, for instance, getting oriented the first days or making restaurant reservations. Besides, for those who want to acquire... More

Manchester, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

What an amazing holiday there is not a bad thing I can say about this hotel and feel it should be shouted about! I have never filled a review in online before but feel this hotel is well worthy and for everyone to know how fantastic it is as people are always too quick to complain and not compliment. Me... More

Was this review helpful? Yes 6
Toronto, Canada
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I traveled to Riviera Maya, Mexico for a week in July with 3 others. It was my second time in this beautiful area of Mexico - last year, I stayed at the Grand Bahia resort and this was definitely an upgrade from that. Our flight was a late one, so we arrived in Cancun around 7pm and took the shuttle... More

Was this review helpful? Yes 8
Grandrivieramaya, Assistant Manager at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hi FoodSisterhood, Many thanks for your excellent review and for having chosen Grand Sirenis Riviera Maya for your vacation. I know that our staff will be truly motivated by your kind words about your experiences. I am glad to know you enjoyed our food, the bars, the majestic room, our beautiful beach and the concierge´s services; it’s good to hear... More

1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Me and my girlfriend have just got back from the grand sirenis and it was absolutely incredible! The place looks spectacular and the staff are very helpful and friendly. The room was very spacious and clean, the bathroom area was lovely and the jacuzzi bath was a great touch. The concierge were so helpful with any questions as well as... More

Was this review helpful? Yes 7
Grandrivieramaya, Assistant Manager at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hola JakeG1991, Thank you for sharing your comments with all the readers, I appreciate your time and dedication as we think it is a good way to constantly keep improving our service. I am very pleased to know that you have enjoyed our rooms, food , the shows, the pool, our beautiful spa and our staffs’ friendliness; I will be... More

Canada
1 review
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Sirenis Overall: Over the many years, we have been to numerous all inclusive resorts, including Mexico on the Riviera Maya and also on the pacific side, Cuba and Dominican Republic, most of them 5 stars. We visited the Grand Sirenis from June 16 to June 23, 2014 for my 50th birthday and we can say that it has been quite... More

Was this review helpful? Yes 12
Grandrivieramaya, Assistant Manager at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hola AquaOceanCanada, First of all congratulations and thank you very much for staying in Grand Sirenis Riviera Maya for this unforgettable occasion and taking the time to write your positive impressions; I am sure this has helped many travelers confirm that the Grand Sirenis Resort is the perfect hotel for their birthday celebration. I am glad to know that you... More

Yateley
Contributor
15 reviews 15 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in this hotel for two weeks in July 2014 as a group of five adults. This hotel is one of the very best because: First impressions are important. The entrance and the hotel grounds are quite breathtaking. A gigantic sign and water fountain, a long long drive way and finally two identical voutred entrance halls. The second thing... More

Was this review helpful? Yes 6
Grandrivieramaya, Assistant Manager at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hola Ivorwopper, Many thanks for your excellent review and for having chosen Grand Sirenis Riviera Maya for your group vacation. We always appreciate our guests' contribution, suggestions, and comments which help us find out about their preferences. I am very proud to have received your personal comments about our staff members especially Omar, Roberto and our housekeepeer, I will gladly... More

2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently visited this hotel with my wife on honeymoon. We had a great time, met some fantastic people and all the staff where fantastic. Alberto and Amalcar are two fantastic bar men and made us very welcome every time we where at the bar. 5/5 Abraham at the front desk was also fantastic. Any problems we had he sorted them... More

Was this review helpful? Yes 7
Peterborough, United Kingdom
1 review
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked the holiday via Thomson and was told we would fly on the new Dreamliner. We upgraded our seats to premium for the extra room due to my husbands mobility issues so he would be more comfortable on the 10 hour flight and really looked forward to the holiday. When we arrived at the airport there wasn't a Dreamliner... More

Was this review helpful? Yes 11
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Hotel Summarization (Beta)

What travelers say

  • Lazy river(14)
  • Ground floor(4)
  • Very good(4)
  • Ice cream(4)
  • Steak house(3)
  • Water shoes(3)

Additional Information about Grand Sirenis Mayan Beach Resort & Spa

Address: Carretera Federal Cancun-Tulum, | Zona Costera, km 256,3, Akumal 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Sirenis Mayan Beach Resort & Spa 4*
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Also Known As:
Grand Sirenis Mayan Beach Hotel Akumal
Grand Sirenis Mayan Beach Resort And Spa
Grand Sirenis Mayan Beach Resort & Spa Riviera Maya/Akumal, Mexico

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool
Hotel Style
#6 Luxury Hotel in Akumal #11 Top resorts Hotel in Akumal #12 Romantic Hotel in Akumal #15 Family Hotel in Akumal
Hotel Class
Number of rooms
456

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