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All 20 Akumal hotels

Grand Sirenis Mayan Beach Resort & Spa

4.0 of 5 Resort (All-Inclusive)   |   Carretera Federal Cancun-Tulum, | Zona Costera, km 256,3, Akumal 77780, Mexico
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Grand Sirenis Mayan Beach Resort & Spa
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78%
Ranked #15 of 20 hotels in Akumal
A recent review
4 of 5 stars reviewed yesterday
Nikki G Edinburgh, United Kingdom
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2,539 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (599)
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English first
Edinburgh, United Kingdom
Top Contributor
58 reviews 58 reviews
6 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed yesterday NEW

Just returned from a 2 week holiday at this hotel which we booked through Thomsons. Everything from start to finish was great - flights, transfers and hotel. On arrival we got through Cancun airport Nd onto the bus pretty quickly which I was surprised at as I had heard that airport is usually a nightmare. Anyways, the bus was nice... More

Was this review helpful? Yes 1
Chesterfield, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Travelled with Thompson/First Choice (All inclusive). Hotel as described in brochure - a large resort with lots of activities and beautiful location on Carribean beach. Good choice and quality at buffet restuarants. Al a carte ok for a change. Good Mexican, Japanese, not so good Cajun. Staff very friendy and helpful. Large room with free mini-bar, sofa bed etc. Some... More

Was this review helpful? Yes 5
Chilliwack
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Very nice resort! The staff are wonderful. Had some problems getting water delivered the first couple of days during our stay but besides that it was amazing! The pools are great and the beach is as well. Lots of activities to do in the resort as well as a great location. Not too far from most things!

Was this review helpful? Yes 4
Grandrivieramaya, Assistant Manager at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Thank you for taking some of your time in posting this fantastic review, It is very rewarding to read this kind of reviews, even more to know that you chose our beautiful resort. I would like to take this opportunity to apologize for the small inconvenience that you experienced during your stay. I am glad that you liked our Beach,... More

Coquitlam, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We received fantastic service especially from our concierge Maria!! She was welcoming, informative and always smiling. She also went out of her way to give us helpful suggestions throughout our stay. We will definitely return to this resort in part due to Maria's exceptional customer service. Thank you, Maria! Laura & Barb

Was this review helpful? Yes 2
Grandrivieramaya, Assistant Manager at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hola Laura & Barb, In the name of all the Grand Sirenis Riviera Maya, I want express our gratitude for contribute with this amazing review. It is a pleasure to know that you enjoyed so much the time spent at our hotel. Thanks for appreciated the efforts and job of the staff, I will pass all your inspiring comments to... More

Milton, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

My Boyfriend (now fiancé thanks to a sunset proposal while at the resort!!) and I travelled to the Grand Sirenis the week of July 12th for 7 days. It is a bit of a drive (just over an hour) from the Cancun Airport, but when you arrive check in is a breeze and you are driven to your room by... More

Was this review helpful? Yes 1
Grandrivieramaya, Assistant Manager at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hola Jackie M, First of all congratulations for your engagement and thank you very much for staying in the Grand Sirenis Riviera Maya for this unforgettable occasion. I am happy to know you enjoyed our food quality, the lazy river and our wonderful rooms, it is pleasing to note your positive comments, I will be sure to let the team... More

1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

What an amazing place to visit! I traveled with my girlfriend on the 13th July, we are a young couple 19 & 23, so wanted somewhere that we could have a good mix of rest and relaxation and exploration. On arrival to the hotel we were greeted by porters and bellboys who looked after the cases whilst we checked in.... More

Was this review helpful? Yes 7
Kingston-upon-Hull, United Kingdom
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

After a long great Premium class flight we arrived at Grand Sirenis.from here on in we were waited on hand and foot by all the excellent staff,tipping was a small reward for their outstanding efforts.Rooms were very clean and in good condition.5 pools to choose from,bars and eateries a plenty,our favourite being the very laid back beach bar,grab a table... More

Was this review helpful? Yes 5
Grandrivieramaya, Assistant Manager at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hola Dowdie3, I am grateful for your positive review, It is really important to us to receive positive feedback as yours, and I am glad to know that we exceeded your expectations during your recent stay at Grand Sirenis Riviera Maya. Your comments made us so happy and so proud to work in this little piece of Paradise. Beto and... More

Toronto
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

I've traveled to mexico numerous times. We go in a big group and nothing less than best for us. This hotel could be a lot better. I didn't like the fact that I was always being up sold to everything. First off I had to wait 6 hours in the lobby for a room. When I was given my room... More

Was this review helpful? Yes 3
Grandrivieramaya, Assistant Manager at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hi Oscar H, First of all, thank you for taking your time to share your comment with us. I would like to go over them to clarify some aspects. About the king bed requested, we always try to please all our guests’ requests, unfortunately we cannot guarantee a king bed room as there are subject to availability. I will say... More

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Buffet was average to good, seemed to vary in quality daily but there was plenty of different foods available, the breakfast buffet in the lobby was by far the best buffet on offer, followed by lunch then dinner. Restaurants were nearly all brilliant with the pick of the bunch the french and japanese, although the italian was shockingly bad but... More

Was this review helpful? Yes 3
Manchester
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I don't normally write reviews but I think this hotel deserves one. Myself and my partner arrived on 4th July for 2 weeks. Food I was ten week pregnant when I travelled to mexico so was concerned when I had been reading about the stomach cramps and illnesses Etc. However, during my two week stay I was not ill once.... More

Was this review helpful? Yes 4
Grandrivieramaya, Assistant Manager at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hi Nicward90, Thank you for your time and we are very sorry to hear that this time you were not 100% satisfied with your stay. Regarding the concierges’ job, is to offer information and customer service according to your needs, they help, for instance, getting oriented the first days or making restaurant reservations. Besides, for those who want to acquire... More

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Hotel Summarization (Beta)

What travelers say

  • Lazy river(14)
  • Very good(4)
  • Ground floor(4)
  • Ice cream(4)
  • Water shoes(3)
  • Steak house(3)

Additional Information about Grand Sirenis Mayan Beach Resort & Spa

Address: Carretera Federal Cancun-Tulum, | Zona Costera, km 256,3, Akumal 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Sirenis Mayan Beach Resort & Spa 4*
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Also Known As:
Grand Sirenis Mayan Beach Hotel Akumal
Grand Sirenis Mayan Beach Resort And Spa
Grand Sirenis Mayan Beach Resort & Spa Riviera Maya/Akumal, Mexico

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool
Hotel Style
#6 Luxury Hotel in Akumal #11 Top resorts Hotel in Akumal #12 Romantic Hotel in Akumal #15 Family Hotel in Akumal
Hotel Class
Number of rooms
456

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