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All 21 Akumal hotels

Grand Sirenis Mayan Beach Resort & Spa

4.0 of 5 Resort (All-Inclusive)   |   Carretera Federal Cancun-Tulum, | Zona Costera, km 256,3, Akumal 77780, Mexico
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Grand Sirenis Mayan Beach Resort & Spa
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Ranked #15 of 21 hotels in Akumal
A recent review
4 of 5 stars reviewed 2 days ago
FV32
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2,587 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (616)
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English first
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

As other people have mentioned we suffered from upset stomachs whilst at the resort. My husband and son were particularly ill. My husband wasn't well for a week which cut short our overall experience and made us all wary of the food. I've been ill since the last day and on our journey home. We didn't eat anywhere else so... More

Was this review helpful? Yes 1
UK
Reviewer
4 reviews 4 reviews
3 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

just arrived back from this hotel a group of adults with teenagers aged 15 & 17, to me a holiday is what you make it - ROOM The rooms here are huge, best room i have ever had very large comfy bed, loads of storage for clothes etc, nice seating area, large bathroom with an added luxury of jacuzzi bath... More

Was this review helpful? Yes 4
Rugby, United Kingdom
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Having arrived back in the UK today I will start by saying I have never been so upset to leave a holiday location. My husband, myself and 3 boys aged 14,11 and 9 have had the most amazing holiday to remember forever. We travelled with Thomson/First Choice on the Dreamliner. Service was as it should be but legroom and comfort... More

Was this review helpful? Yes 9
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My family have just returned from 10 days holiday, at the Grand Sirenis resort. Check in was very long as you had to wait for every family to fill in a form at the check in desk, this could of been made easier by asking us to go fill in the form when finished return to the desk. When taken... More

Was this review helpful? Yes 3
Grandrivieramaya, Assistant Manager at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hola Mark O, Thank you for taking the time to write this review in which you share your experience at Grand Sirenis Riviera Maya with all Readers. Thank you for adding very generous remarks of the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. I also appreciate your detailed feedback, which... More

Essex, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

Just returned from our 2 week holiday, a family of 5 people. The hotel reception staff, bar staff, waiters and waitresses and room maids were all extremely friendly and could not do enough for you. The entertainment team were brilliant, both during the day and evening, putting on some excellent shows including the Lion King and Grease. The resort was... More

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Virginia
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
177 helpful votes 177 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Visited the Grand Sirenis for the fourth time in early august, and had another fantastic stay! Food and service were the usual high standard. Food was maybe even a touch better, with maybe more selections (loved the tortillas espanolas at breakfast, which was new, for example). The steakhouse-- which was our favorite last year-- did not live up to our... More

Was this review helpful? Yes 2
Grandrivieramaya, Assistant Manager at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hola johndc, I am grateful for your positive review and your loyalty for the Grand Sirenis Riviera Maya, I am honored to know that your enthusiasm for our Hotel and service has not changed. I took good note of your observations regarding the Steak House with the appropriate department in order to take the corrective measures and avoid situations, such... More

Kettering, United Kingdom
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Just got back from a lovely relaxing two weeks at the Grand Sirenis resort in Riviera Maya. Big comfortable, air conditioned rooms everything one would expect and more ! Big beds, relaxing lounge area, large bathroom with spa bath, mini bar, safe, balcony, TV and so on. Lovely grounds, nice pools, lovely beach and the icing on the cake was... More

Was this review helpful? Yes 1
Greenfield, Wisconsin
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I took my husband and three kids to Sirenis in April. It was my husband and kids first time leaving the United States. The kids were beyond excited and my husband was nervous beyond measures because of the unfortunate negative and sometimes untrue publicity the news stations tend to share about Mexico. The rooms were good, the food was good... More

Was this review helpful? Yes 7
Grandrivieramaya, Assistant Manager at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hola KBZ443, Thank you very much for your review, I am so happy to hear that the efforts and dedication of our staff made such a positive impact on your vacation. Nothing puts a bigger smile on our face than to know that our guests experienced a beautiful and unforgettable experience in our resort. Always will be a pleasure to... More

Glasgow, United Kingdom
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was what we expected plus more. The receptionist at Mayan Beach Gonzalo started off our holiday being very very helpful and was ever so pleasant and friendly and gave us a lot of good helpful information about the resort.

Was this review helpful? Yes 7
Whitstable, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

First I feel I should tell you that this holiday was totally alien to our normal - self catering Greek island holidays so we went with an open mind, having been very wary of some of the negative reviews of both this hotel and the Riviera Mayan sister hotel - they are essentially the same. Yes it is an extremely... More

Was this review helpful? Yes 6
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Hotel Summarization (Beta)

What travelers say

  • Lazy river(14)
  • Very good(4)
  • Ground floor(4)
  • Ice cream(4)
  • Steak house(3)
  • Water shoes(3)

Additional Information about Grand Sirenis Mayan Beach Resort & Spa

Address: Carretera Federal Cancun-Tulum, | Zona Costera, km 256,3, Akumal 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Sirenis Mayan Beach Resort & Spa 4*
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Also Known As:
Grand Sirenis Mayan Beach Hotel Akumal
Grand Sirenis Mayan Beach Resort And Spa
Grand Sirenis Mayan Beach Resort & Spa Riviera Maya/Akumal, Mexico

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool
Hotel Style
#7 Luxury Hotel in Akumal #10 Top resorts Hotel in Akumal #12 Romantic Hotel in Akumal #14 Family Hotel in Akumal #15 Business Hotel in Akumal
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Number of rooms
456

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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