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All 20 Akumal hotels

Grand Sirenis Riviera Maya Resort & Spa

4.0 of 5 Resort (All-Inclusive)   |   Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780 , Mexico
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Grand Sirenis Riviera Maya Resort & Spa
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Ranked #10 of 20 Hotels in Akumal
A recent review
5 of 5 stars Reviewed July 28, 2013
KevinC1971 Livingston, United Kingdom
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8,764 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Grand Sirenis Riviera Maya Resort & Spa
See the most recent reviews
Livingston, United Kingdom
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 28, 2013

Have been back for a couple of weeks now, but I wish I was back. Traveled with my wife and 13 year old son. From the start this was a great holiday. I know that some people have moaned about the hotel etc, but come on. It may not be a 5 star hotel, but the staff made sure we... More 

Was this review helpful? Yes 6
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 28, 2013

After arriving at by far the most impressive lobby I've seen, I had high expectations for the Grand Sirenis. The site is absolutely amazing, on our first day we were driven in a shuttle right to our room door. Unfortunately, that's all the shuttle service really does, as for the rest of the fortnight they only stopped for us twice:... More 

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 28, 2013

...the resident dive shack on the beach..they have looked after me for the last 3 years..making my learning experience the most unforgettable time ever....each and everyone of them down at the shack ....and I'm not putting names down due to the fact that I don't know how to spell some of them and would feel bad in just mentioning the... More 

Was this review helpful? Yes 3
Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 28, 2013

Our stay at the Sirenis was definitely a holiday to remember, from feeding the fish in the sea to dodging iguanas by the pool (and feeding them the odd stolen banana from the buffet!). The shining star of course was Karen, the most attentive pool waitress that we could have wished for. Karen was always there bringing us water, cherry... More 

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Prestonpans, Scotland, United Kingdom
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed July 27, 2013

We are just back from a great trip to Mexico. The hotel exceeded our expectations. It was spotless the staff are the nicest happiest we have ever encountered. Roberto in the Bar. Anna and Alan the concierge's in 2004 are great. And Roberto in the buffet restaurant was a pleasure to meet. the trips around the area where great ,Xel-Ha... More 

Was this review helpful? Yes 2
Dumfries, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 26, 2013

Cannot say a bad thing about this hotel , it is well maintained and managed to suit your every need .Every block has their own concierges ,there to make your requirements from 7-7 everyday , we were fortunate to have the excellent Luis and the beautiful and considerate Maricarmen . Food is excellent in whichever of their great choice of... More 

Was this review helpful? Yes 1
Stoke-on-Trent, United Kingdom
1 review
5 of 5 stars Reviewed July 25, 2013

Had a wonderful 2 weeks Holiday in May 2013.Staff are very friendly and attentive waiter service was excellent especially on the beach. Room was clean and well maintained. The food in the buffet restaurant was very good always plenty to choose from and always hot. The al a carte restaurants were worth going to especially the Brazilian. French was a... More 

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Leeds, United Kingdom
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed July 25, 2013

We arrived tired and weary from a long flight with no in-flight entertainment (boring) and found ourselves in the huge reception area (one of two) in this enormous hotel. We were given a drink and after a little while were checked in. We were asked if we would like to upgrade to an ocean view room, we asked how much... More 

Was this review helpful? Yes 2
england
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 25, 2013

Just returned from the Grand Sirenis after a 2 week stay,Fantastic stay, Fantastic staff and Fantastic location, You want for nothing and the staff work their socks off, A special thanks for the Bar Staff in the "Lobby Bar" Bianca you are a "Star" My Glass was never empty! Also Many Thanks Samuel in the Mezcal bar, You mixed the... More 

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Calgary, Canada
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 24, 2013

There was nothing that really blew my mind about this hotel. When we first arrived, our room was so dirty that we had to be asked to transfer to a different room. This hotel is also definitely more for big families than it is for singles or couples. There are kids running around everywhere and everything seems to be dirty... More 

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Hotel Summarization (Beta)

What travelers say

  • Lazy river(109)
  • Very good(79)
  • Ice cream(44)
  • Steak house(42)
  • Playa del(35)
  • Lobby bar(22)
  • Time share(22)
  • Room service(20)
  • Entertainment staff(20)
  • Thomas Cook(20)

Additional Information about Grand Sirenis Riviera Maya Resort & Spa

Address: Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780 , Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Sirenis Riviera Maya Resort & Spa 4*
Number of rooms: 948
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Also Known As:
Grand Sirenis Riviera Maya Hotel Akumal
Grand Sirenis Riviera Maya Hotel And Spa
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Mayan Beach
Grand Sirenis Mexico
Gran Sirenis
Sirenis Riviera Maya
Grand Sirenis Riviera Maya Resort & Spa Akumal, Mexico
Hotel Style:
#3 Business Hotel in Akumal
#6 Luxury Hotel in Akumal
#8 Spa Hotel in Akumal
#8 Top resorts Hotel in Akumal
#9 On the Beach Hotel in Akumal
#9 Romantic Hotel in Akumal
#9 Family Hotel in Akumal

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