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All 20 Akumal hotels

Grand Sirenis Riviera Maya Resort & Spa

4.0 of 5 Resort (All-Inclusive)   |   Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780 , Mexico
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Grand Sirenis Riviera Maya Resort & Spa
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Ranked #11 of 20 Hotels in Akumal
A recent review
5 of 5 stars reviewed 4 days ago
Rob A Maple Ridge District Municipality, British Columbia, Canada
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8,293 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Grand Sirenis Riviera Maya Resort & Spa
See the most recent reviews
Maple Ridge District Municipality, British Columbia, Canada
Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife & I recently spent 2 weeks in the Yukatan,Mexico along with my sister Carol & Dan. The weather was terrific...a bit of this and a bit of that. We took a catamaran to Isla Muheres (not sure of spelling) and spent the day sailing. Again our stay at Sirenis was made into another memorable enjoyable time of rest... More 

Was this review helpful? Yes 3
Vancouver, Canada
1 review
2 of 5 stars Reviewed 4 days ago NEW

As a family of four, we expected more from a resort that offered five stars. Firstly, the food at this resort was terrible, this was exemplified once my daughter grew severly ill from food poisining just two days into our lovely vacation. Secondly, the lounges in which were filthy, were overcrowded and filled with smokers. Thirdly, some of the staff... More 

Was this review helpful? Yes 4
Windsor, California
Contributor
12 reviews 12 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great resort; lots to do - ocean; snorkel; pools; staff will help you plan snorkeling trips; helpful staff; spa is incredible. Specialty restaurants are a plus. Resort is spotless...like Disneyland. Rooms are spacious.

Was this review helpful? Yes 4
Richmond, Canada
Contributor
14 reviews 14 reviews
13 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have recently returned from a 2 week vacation at the Sirenis and we cannot say enough good things about the property and the staff. We had not been back for five years and had forgotten what a great resort it is. The resort is very large so you can be sociable or find a quiet spot to people watch.... More 

Was this review helpful? Yes 4
Regina,Sask. Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

It was a girls trip, myself, my daughter and my 9 yr old granddaughter, we had a blast. Would certainly stay here again, the service was great, the food was great with a very nice variety, the A La Cartes were fantastic especially the Cajun one. The drinks went down well and were very tasty . Having the ice cream... More 

Was this review helpful? Yes 3
Vaughan, Canada
2 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed with two kids, spent almost two weeks. Resort is big, but its maximum 10 minutes walking to everywhere (except disco, but shuttles are frequent) It seems like resort is immersed in the jungle - its very beautiful, many workers are taking care of this constantly. Lobby is very beautiful, especially now, with all XMAS decorations.. lovely! Food is top... More 

Was this review helpful? Yes 6
Chilliwack, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Grand Sirenis is a large resort. Basically it's two hotels in one. We stayed in the Bacabs building on the second floor. There's a concierge desk for every two buildings who will look after all your trip needs. Tip: Go to the concierge as soon as possible after unloading your bags in your room. You have to book your... More 

Was this review helpful? Yes 5
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have traveled all over the world and stayed at many resorts but I've never seen such a beautiful place like Grand Sirenis Riveria Maya Resort & Spa. The food was delicious, the staff were super friendly and happy. The service was outstanding and exceeded beyond my expectations. Each morning my husband and I were greeted with such welcoming friendly... More 

Was this review helpful? Yes 4
Toronto
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We're a family with three kids: one is almost five years old, one is almost three, and one was just two months old at the time of travel. This review is therefore mostly for those travelling with small children. Vacationing couples or families with older kids can expect to get a different experience than us. Before I go into the... More 

Was this review helpful? Yes 12
Sheffield, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was our fourth visit to this resort.speaks for itself really.once again the food was fab the grounds superbly kept.rooms spotlessly clean.all the staff are wonderful they can't do enough to help.special thanks to our concierge marary ,Rubens,basil io,and Natalia for all assistance booking our a la carte meals and anything we asked of them.must mention the bar staff angel... More 

Was this review helpful? Yes 6
Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & Spa, responded to this review

Hi aksullysheff, In the name of Grand Sirenis Riviera Maya receive our most sincere appreciation for your loyalty to our resort. Thank you for such wonderful comments regarding your recent stay at Grand Sirenis Riviera Maya. I know that our staff will be truly motivated by your kind words about your experiences. Thank you for staying with us, and we... More 

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Hotel Summarization (Beta)

What travelers say

  • Lazy river(109)
  • Very good(79)
  • Ice cream(44)
  • Steak house(42)
  • Playa del(35)
  • Time share(22)
  • Lobby bar(22)
  • Entertainment staff(20)
  • Room service(20)
  • Thomas Cook(20)

Additional Information about Grand Sirenis Riviera Maya Resort & Spa

Address: Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780 , Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Sirenis Riviera Maya Resort & Spa 4*
Number of rooms: 948
Reservation Options:
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Also Known As:
Grand Sirenis Riviera Maya Hotel And Spa
Grand Sirenis Riviera Maya Hotel Akumal
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Mayan Beach
Grand Sirenis Mexico
Gran Sirenis
Sirenis Riviera Maya
Grand Sirenis Riviera Maya Resort & Spa Akumal, Mexico
Hotel Style:
#5 Luxury Hotel in Akumal
#7 Spa Hotel in Akumal
#7 Top resorts Hotel in Akumal
#8 Romantic Hotel in Akumal
#9 Family Hotel in Akumal
#9 On the Beach Hotel in Akumal

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