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Grand Sirenis Riviera Maya Resort & Spa

4.0 of 5
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Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780 , Mexico
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1 room 1 adult
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Grand Sirenis Riviera Maya Resort & Spa
Grand Sirenis Riviera Maya Resort & Spa
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11,026 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Sirenis Riviera Maya Resort & Spa
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Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Spent a 7-day vacation at the end of January '16 and overall we were happy and satisfied. In short, if you're an "ordinary person" you will find the facilities, food and the services are good enough as long as you don't compare them with a 5-star in , say, Manhattan. The first time you enter the room you may smell... More 

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5 Thank panda_at_large
suffolk
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have just returned from a fantastic holiday at the Gran Sirenis a lovely hotel with loads of choice for eating the pools are very well looked after and the service everywhere is brilliant we would like to thank Guadalupe who was a waitress around the pool always had a smile and gave great service my name is Steve and... More 

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5 Thank trevor6987
Chorley, United Kingdom
Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We celebrated my husbands 60th birthday here and we were very pleased with our choice. We love the jungle setting and the open plan of the buildings. It's great to see so much wildlife sharing the same space. The gardens and pathways are beautiful. We really enjoyed walking and exploring all the different areas. The spa is amazing and we... More 

Helpful?
7 Thank tab_toby
st catharines
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Checked in with two other couples, we were spread out over three different buildings. Told to check back next day to see if another room available. Got locked out of room ,made three long trips to front desk to re key our room keys ( battery on door lock was dead) fourth trip to front desk . Large resort with... More 

Helpful?
1 Thank dingoboy89
Kearney, Ontario
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The bathroom wall in our room was now closed in, no opening in the wall. The grounds are undergoing a transformation, with stones surrounding newly planted trees and plants. Signs are all along the nature trails, describing animals and plants. The grounds are immaculate, constantly tended. Room was cleaned thoroughly daily, to a five star level. Our requests for more... More 

Helpful?
4 Thank Dgmrneves
Kent
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have recently returned from visiting the Sirenis for my wedding. We had holidayed here 3 years ago and liked it so much we decided it would be the perfect wedding location, and it was. Our wedding co-ordinator Aranza (assisted by Abigail) was amazing, nothing was too much trouble, everything was arranged exactly as we had hoped and everything was... More 

Helpful?
4 Thank Billy_WizzKent
Vernon,BC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Good value for the money. A La Carte resturants were good. Multiple choices for buffets during the day, spa has hydrotherapy, lasting for 11/2 hrs, very reasonable cost. Good access to the beach and all pools. Only downside for us was very noisy in our ground floor room. Consierge staff, especially Alex, Merlin and Hector were amazing. Helped make our... More 

Helpful?
1 Thank bonnie_taylor_2004
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

My boyfriend and I just returned from a weeks holiday, which was defiantly not long enough. Upon arrival we were greeted to a cold drink and quick check in followed by bellboy dropping us off at our room. You pay for wifi and safe. Wifi disappointing as you pay per device and not guaranteed it will even work. Works out... More 

Helpful?
2 Thank ashleigh a
Connecticut
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was a great trip with a special friend. The resort was nice but could use some tropical flowers planted somewhere to make the grounds more attractive. The workers at the resort are great and make this place special. They greet you with a smile every day and do everything they can to please you. We had 3 restaurant reservations... More 

Helpful?
2 Thank Pam2960
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We just returned from a week at this place. No complaints from any of us. The staff were amazing, always smiling and showing genuine gratitude you are there. No hidden fees or mysterious charges. They are honest and upfront about everything. The staff do not hold their hands out looking for tips, which I felt ended up putting me more... More 

Helpful?
3 Thank Ken P
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Junior Suite with Ocean View in Mayan Beach (87)
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