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All 20 Akumal hotels

Grand Sirenis Riviera Maya Resort & Spa

4.0 of 5 Resort (All-Inclusive)   |   Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780 , Mexico
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Ranked #11 of 20 Hotels in Akumal
A recent review
3 of 5 stars reviewed yesterday
kelly j Nottingham, United Kingdom
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7,712 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nottingham, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

Just got back from 2weeks holiday . Right after reading all the reviews I was not looking forward to going . We had a lovely holiday our room wsa 2591 straight in front of the pool wos very load at time but we just went to quite pool lovely & the beach . The beach is nice very rocky in... More

Was this review helpful? Yes 2
East Yorkshire
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

We have just returned for 1 week at the "Grand Sirenis Hotel". First impression of the hotel was it was huge and we would never find our way round. Check in was a bit hectic as everyone arrived together. We were initially in Room 2506 which was dark and facing the jungle. We asked to move to a room with... More

Was this review helpful? Yes 2
Edinburgh, United Kingdom
1 review
3 of 5 stars Reviewed yesterday NEW

This is a beautiful hotel,immaculately clean and the most amazing staff!we had a very quick and pleasant check in at reception from Darian.Room was fantastic inside,there was no screen between the bathroom and bedroom which is a little strange but not a big deal.Mini bar always restocked and Juana our housekeeper kept the room spotless with fantastic towel art every... More

Was this review helpful? Yes 4
Toronto, Ontario
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed yesterday NEW

My husband surprised me with this trip to celebrate our 25th Anniversary from Sept 7-14, 2014. Air Canada Reps were fantastic and made our transportation from the airport to the resort (1 1/2 hour ride) comfortable. Very friendly staff and check in was quick but surprised we had to pay $32US for a room safe and wifi was not included... More

Was this review helpful? Yes 5
Welling, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Wonderful resort, a few recent reviews have slated the beds, I don't know if we had a recently updated room but our bed was the most comfortable both me & my husband had ever slept in, we had a memory foam mattress topper which was amazing. We were in block 18 which is in a fantastic location for the sandy... More

Was this review helpful? Yes 7
Sheffield, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I don’t usually write reviews but after the experience we had a thought it was worth it to share with everyone. If anyone has any doubts or thinks the price is too good to be true then I hope this recommendation helps as we can’t give this hotel enough praise. As other people have started with the bad things so... More

Was this review helpful? Yes 12
Canterbury, United Kingdom
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Travelled to Cancun from Gatwick as a couple (24 and 31), 26th Aug-9th Sept. We had a great time overall and would definitely recommend this hotel! There were only a few things that we could be negative about but ultimately the positives far outweigh the negatives and you will have a great time if you stay at this hotel! I... More

Was this review helpful? Yes 6
Edmonton, Alberta, Canada
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed from September 7-14th. Our room was on the second floor in the 14th bldg. very spacious, king size bed, jacuzzi tub, a separate shower that easily fit two people very comfortably. Down fall is the quality of the bed, very uncomfortable, hard like sleeping on the floor. There are three tiny pillows on the bed that are hard& flat... More

Was this review helpful? Yes 9
england
Contributor
11 reviews 11 reviews
9 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Honest review starting with negatives to get them out of the way. Cancun airport, what a nightmare, no organisation in queuing going through customs, it was a free for all with people just coming from every angle when there were a few that had formed an orderly queue. Beach - Man made beach, very rocky/pebbles with sun loungers all lined... More

Was this review helpful? Yes 7
Burlington, Canada
Contributor
12 reviews 12 reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My boyfriend and I went there last week. When we arrived they were actually going to upgrade us for free to a ground floor of the building closest to the ocean (Yun Kaax). But we decided to go with the 2nd floor of the Muuyal building. We are glad we did! Room I'll just start with our room - 1855.... More

Was this review helpful? Yes 13
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Hotel Summarization (Beta)

What travelers say

  • Lazy river(109)
  • Very good(79)
  • Ice cream(44)
  • Steak house(42)
  • Playa del(35)
  • Time share(22)
  • Lobby bar(22)
  • Thomas Cook(20)
  • Entertainment staff(20)
  • Room service(20)

Additional Information about Grand Sirenis Riviera Maya Resort & Spa

Address: Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780 , Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Sirenis Riviera Maya Resort & Spa 4*
Number of rooms: 948
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Also Known As:
Grand Sirenis Riviera Maya Hotel Akumal
Grand Sirenis Riviera Maya Hotel And Spa
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Mayan Beach
Grand Sirenis Mexico
Gran Sirenis
Sirenis Riviera Maya
Grand Sirenis Riviera Maya Resort & Spa Akumal, Mexico

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