We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 20 Akumal hotels

Grand Sirenis Riviera Maya Resort & Spa

4.0 of 5 Resort (All-Inclusive)   |   Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780 , Mexico
Hotel website
Hotel amenities
Offers & Announcements
15% off room rate
Grand Sirenis Riviera Maya Resort & Spa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save Saved
You added Grand Sirenis Riviera Maya Resort & Spa to your Saves list
79%
Ranked #11 of 20 Hotels in Akumal
A recent review
3 of 5 stars reviewed yesterday
paulhill1974 Liverpool, United Kingdom
Write a Review

7,754 reviews from our community

Traveler rating
    3,700
    2,438
    979
    352
    285
See reviews for
2,460
3,499
107
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,803)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (7754)
  • Mar-May only
    (2212)
  • Jun-Aug only
    (2060)
  • Sep-Nov only
    (1508)
  • Dec-Feb only
    (1974)
All months
Liverpool, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

Beautiful surroundings wonderful wildlife diego cruz our concierge building 28 was a true legend helpful great emoployee and also eric waiter in cajun restaurant done breakfast and lunch a great waiter and could not do enough. Only qualm pools not deep enough to swim in and room service always cold and late supper bar food also cold. Complained several times... More

Was this review helpful? Yes 5
Lancashire, England
Contributor
13 reviews 13 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Right so to avoid any confusion, the Grand Serenis Riveria Maya and Mayan Beach are exactly the same hotel. They have two lobbies side by side - with 2 lobby bars and the rest of the hotel is totally shared...shared pools / restaurants. The Mayan Beach side is actually nearer the beach. The hotel is HUGE they have regular shuttle... More

Was this review helpful? Yes 4
Sunderland, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Never been to Mexico before so we decided to go all out for our 1st year anniversary and it was easily the best decision we have made together as this hotel and holiday was simply incredible. We stayed in Block 27 and had a sea view on the top floor and it was simply a stunning room (which were cleaned... More

Was this review helpful? Yes 7
Austin, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I went for a quick vacation at the Grand Sirenis. We have been there several times so far and are premium members. This place is great because of its people. You aren't aware of this until you stay somewhere else where the staff is not as pleasant. I would like to specifically like to acknowledge the following... More

Was this review helpful? Yes 2
Leeds, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just returned from what we can only call the best holiday so far! Id like to start by saying to ignore all the negative comments about this hotel. We dont have one bad word to say regarding our holiday. On arrival we asked to be situated in a third floor room, this was no problem and didnt cost us anymore... More

Was this review helpful? Yes 12
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I read a lot of reviews of this hotel before leaving and I booked this hotel last minute (3 days before) and paid 900$ per person. The hotel is very average. A big resort and you have to walk around a lot. The rooms are clean and big. The mattress is BAD, you feel the coils stabbing your back. There... More

Was this review helpful? Yes 4
Perth, Canada
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is our 7th resort and by far the best. We have never been to Mexico before and were unsure what to expect. (reports in the media etc.) We found the time share people at the airport a little overwhelming but after that everything slowed down and relaxed. Upon arrival at the resort we were greeted by wonderful employees that... More

Was this review helpful? Yes 7
cornwall
Reviewer
5 reviews 5 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

we've not long come back from staying at the sirenis. we had two weeks and we had an excellent time. the rooms are the best we've ever had, beds comfortable,aircon works, just make sure you have a room with glass partition separating the bedroom from the bathroom. the food in the alacarte isn't fantastic. the Italian needs a lot of... More

Was this review helpful? Yes 7
Scarborough, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I've just returned from this hotel. I stayed their with my partner for 2 weeks, and loved every minute. The hotel is beautiful but massive, a lot bigger than we expected. You get 3 a la carte's each week and we wanted to give a few of them a try. There were some that were lovely and some that really... More

Was this review helpful? Yes 4
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

we visited grand sirenis (10-24/09) and it was beautiful. it was such a wonderful place to celebrate our friends wedding, which was held on a private beach in the hotel complex. the wedding meal was held in the italian al a carte restaurant and nothing was too much bother for the extremely attentive staff. the food in the buffet was... More

Was this review helpful? Yes 5
Do you own or manage Grand Sirenis Riviera Maya Resort & Spa?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Grand Sirenis Riviera Maya Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Lazy river(109)
  • Very good(79)
  • Ice cream(44)
  • Steak house(42)
  • Playa del(35)
  • Time share(22)
  • Lobby bar(22)
  • Thomas Cook(20)
  • Entertainment staff(20)
  • Room service(20)

Additional Information about Grand Sirenis Riviera Maya Resort & Spa

Address: Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780 , Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Sirenis Riviera Maya Resort & Spa 4*
Number of rooms: 948
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Booking.com, BookIt.com, Priceline, Odigeo and Tingo so you can book your Grand Sirenis Riviera Maya Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Sirenis Riviera Maya Hotel Akumal
Grand Sirenis Riviera Maya Hotel And Spa
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Mayan Beach
Grand Sirenis Mexico
Gran Sirenis
Sirenis Riviera Maya
Grand Sirenis Riviera Maya Resort & Spa Akumal, Mexico

7,776 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7732)
Viewed
Pool/beach area (2063)
Viewed
Bathroom (123)
Viewed
Room/suite (687)
Viewed
0:48
Videos (14)
Viewed
Hotel & grounds (1610)
Viewed
Dining (422)
Viewed
Family/play areas (84)
Viewed
View from room (193)
Viewed
Business center/function rooms (17)
Viewed
Other (2519)

Management photos: Courtesy of the property manager

Viewed
All management photos (45)
Viewed
Pool/beach area (3)
Viewed
Hotel & grounds (1)
Viewed
Other (41)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near Grand Sirenis Riviera Maya Resort & Spa

Enlarge Map
Top-rated Restaurants Nearby
Top-rated Attractions Nearby