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Grand Sirenis Riviera Maya Resort & Spa

Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780 , Mexico
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Grand Sirenis Riviera Maya Resort & Spa
Best prices for: 1 room 1 guest
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Ranked #11 of 21 Hotels in Akumal
A recent review
4 of 5 stars reviewed yesterday
Florina1 detroit
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8,976 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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detroit
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

This is overdue, but here goes. We have spent 15 days over the winter holidays, including Christmas and New year. The resort is well kept, nicely landscaped. Rooms are adequate. Staff and service really good, they work hard to please their customers. Good selection of food at the buffet, restaurants also pretty decent. The beach is nice and water is... More 

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toronto
Contributor
16 reviews 16 reviews
9 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed yesterday NEW

We returned to the Grand Sirenis this year as we really enjoyed it last year and I like knowing my way around places, especially with a young kid. Check-in was easy and we got a great room location - it was close to everything. A BIG THANK YOU to Raul who carted all of our luggage (and us!) up to... More 

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Orillia, Canada
1 review
1 of 5 stars Reviewed yesterday NEW via mobile

We stayed in 21 block side of mayan beach hotel . In 20 block resort was full of spring breakers loud each night all night no sleep called security complained every day nothing ever done last night resort was full again with more spring breakers . I have never been so dissatisfied in a hotel . Then last morning we... More 

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Neenah
1 review
5 of 5 stars Reviewed 2 days ago NEW

Our week at the Grand Sirenis was fantastic. The service we received was unbelievable. The location on the beach was perfect and the spa was amazing. Karen was our waitress by the pool and on the beach and she does an an amazing job. Luis at the pool bar as a bartender went above and beyond to make sure we... More 

Was this review helpful? Yes 3
Kitchener, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

We had a really good time at Grand Sirenis and would highly recommend it to others! The staff and service were excellent. We have stayed in Riviera Maya 3x in the last 4 years and 4x total. The snorkeling here from the beach is fantastic and really a lot to see! There is equipment available but we always bring our... More 

Was this review helpful? Yes 2
Dublin, Ohio
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Week of March 7 Adults in 50's with 20 year old son: Arrival - On time Delta direct from Columbus, Bestday transfer through Expedia. Minor delay waiting for passengers to exit to van platform (check your luggage carousel) Roman from BD took care of us. There in little over an hour. Check In - Quick, Mayan Beach side - didn't... More 

Was this review helpful? Yes 14
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

We just had our last night at the Grand Sirenis and it could not have ended more perfectly than with our dinner at the Brazilian Restaurant . The food was execeptional only topped by the service from Jose our waiter and the Captain Omen. These gentlemen made our family feel so welcome and looked after our every need so graciously... More 

Was this review helpful? Yes 1
Alsager, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Described as 5star all-inclusive, we were expecting everthing to be stylish and as close to perfect as possible. We usually have a quiet room on holidays, but due to the design of open plan floors, corridors and walls this wasn't possible. Food here is great with lots of choice in the buffet restaurants, plus many themed evening buffets as well... More 

Was this review helpful? Yes 2
London, Canada
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

I took my wife and 2 daughters aged 16 & 17 during March break. The resort was nice and clean, the weather was awesome! Check-in: We arrived in Cancun at 00:30 hrs. We could have stayed in a hotel in Cancun and drove to the resort the next morning but we knew there was no way any of us would... More 

Was this review helpful? Yes 1
Canada
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed at the resort in March as a couple and loved it! When we first arrived at this resort we were 8 hours behind our scheduled check in time so we were absolutely exhuasted. We got off the bus (easily found the bus for this resort at the airport and were greeted and informed by super friendly staff upon boarding... More 

Was this review helpful? Yes 8
Hotel Review Summarization

What travelers say

  • Lazy river(101)
  • Very good(76)
  • Ice cream(40)
  • Steak house(39)
  • Playa del(32)
  • Lobby bar(22)
  • Time share(20)
  • Entertainment staff(19)
  • Thomas Cook(19)
  • Room service(18)
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