We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 20 Akumal hotels

Grand Sirenis Riviera Maya Resort & Spa

4.0 of 5 Resort (All-Inclusive)   |   Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780 , Mexico
Hotel website
Click for phone number
Hotel amenities
Offers & Announcements
15% off room rate
Grand Sirenis Riviera Maya Resort & Spa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save Saved
You added Grand Sirenis Riviera Maya Resort & Spa to your Saves list
79%
Ranked #11 of 20 Hotels in Akumal
A recent review
4 of 5 stars reviewed yesterday
AnnaLouisaDew London, United Kingdom
Write a Review

7,982 reviews from our community

Traveler rating
    3,839
    2,500
    996
    358
    289
See reviews for
2,501
3,618
109
28
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,875)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (7982)
  • Mar-May only
    (2212)
  • Jun-Aug only
    (2060)
  • Sep-Nov only
    (1737)
  • Dec-Feb only
    (1973)
All months
London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

To start i was very nervous on reading the not so great reviews before i went but it was the best holiday i have been on. Firstly we moved rooms twice as I had requested a non ground floor room however we were put on the quiet side of the hotel so requested to be nearer the beach and they... More

Was this review helpful? Yes 2
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

Recently stayed at the serenis hotel,it was fantastic,the room was the big hit,it's very spacious and modern,only thing would be for the management to put slip mats on the floors as they can be dangerous,had couple accidents when in room,the food was excellent,the ,book the a ,lac restaurants when you first arrive to avoid disappointment,the Japanese was fab,Cajun was awful,avoid... More

Was this review helpful? Yes 1
Macclesfield, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

All inclusive was a nice in all but not 5 star,first impressions were bad your would expect free wifi there days but i ended up paying for it, the rooms need updating as they are old fashioned, i also had some money and valuable go missing which i was compensated for by the manager who handled it 10/10. The beach... More

Was this review helpful? Yes 5
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We visited Grand Sirenis on the start of our annual october holidays from scotland, it was well worth the plane journey, when we arrived at Grand Sirenis which I may add is HUGE! It was amazing! Our rooms were amazing everything in my opinion was fantastic! But I could go on about how good the food was, the bar staff,... More

Was this review helpful? Yes 8
London, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Fantastic holiday great holiday great place beautiful people will defo go again. We stayed 2weeks in July and we were not disappointed. Mr Hipolito e chan in buffet akumal was such a professional always very attentive a real gentleman nothing was ever to much trouble. Also Victoriano the towel guy what a pleasant and hard worker he is. There was... More

Was this review helpful? Yes 2
Mission, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Had a great time at the resort thanks to our helpful concierge Arlina, Fabian and Alan. Had fun swimming with the dolphins. A la carte was great, did Cajun, Italian and Brazilian. Lazy river and pools were a fun place to be . Every one works hard to keep the resort looking nice X-caret is so much fun if you... More

Was this review helpful? Yes 2
Seba Beach, Alberta, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

A fantastic resort set between the ocean and the jungle. Wild life, monkeys, racoons, birds, coatimundi, reptiles etc on one side and the great local diving on the other. The on site dive shop is reasonable and very professional. But the real difference is found in the people! One stand out is Karen Barahona, a server at the member's beach... More

Was this review helpful? Yes 1
Vancouver, Canada
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We recently went on My birthday vacation for one week at the Grand Sirenis Resort in Riviera Maya. Overall, the trip/resort was wonderful. The Hotel was very large, but had carts accessible to get you around. The Food from the Buffets were what you typically expect in Mexico... Not superb, but not too bad. I almost always started my day... More

Was this review helpful? Yes 4
Port Alberni, Canada
2 reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

I want to say thank you to -Beto speedy gonzolas/waiter/ring -rosy /concierge -Paulina /bar maid -Paola /bar maid -Silvia/bar maid -Jamie/ animation-super -Will/animation-super -super Mario/ animation super -alain/ animation super And our maid / can't remember her name. You all are very hospitable and made our trip very memorable in many special ways. The food was good! Something for everyone!... More

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have just returned from 2 weeks at Grand Sirenis, before we arrived we were a little apprenhensive as the reviews havent been great, but we had nothing to worry about. Check in was fine, given 2 rooms next to each other as requested. Paco and Maria our conceigre were amazing from the start, always there to help and advise.... More

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Grand Sirenis Riviera Maya Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Lazy river(109)
  • Very good(79)
  • Ice cream(44)
  • Steak house(42)
  • Playa del(35)
  • Time share(22)
  • Lobby bar(22)
  • Thomas Cook(20)
  • Entertainment staff(20)
  • Room service(20)

Additional Information about Grand Sirenis Riviera Maya Resort & Spa

Address: Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780 , Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Sirenis Riviera Maya Resort & Spa 4*
Number of rooms: 948
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Booking.com, Hotels.com, Tingo, Orbitz, BookIt.com, TripOnline SA, Priceline, Otel and Despegar.com so you can book your Grand Sirenis Riviera Maya Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Sirenis Riviera Maya Hotel Akumal
Grand Sirenis Riviera Maya Hotel And Spa
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Mayan Beach
Grand Sirenis Mexico
Gran Sirenis
Sirenis Riviera Maya
Grand Sirenis Riviera Maya Resort & Spa Akumal, Mexico

7,981 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7937)
Viewed
Pool/beach area (2067)
Viewed
View from room (194)
Viewed
Hotel & grounds (1615)
Viewed
Dining (424)
Viewed
Room/suite (689)
Viewed
Bathroom (123)
Viewed
Family/play areas (84)
Viewed
Business center/function rooms (17)
Viewed
0:46
Videos (14)
Viewed
Other (2710)

Management photos: Courtesy of the property manager

Viewed
All management photos (45)
Viewed
Pool/beach area (3)
Viewed
Hotel & grounds (1)
Viewed
Other (41)
Hotels you might also like...
Check In Check Out
Price Your Stay