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Grand Sirenis Riviera Maya Resort & Spa

4.0 of 5
Hotel website
Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780 , Mexico
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1 room 1 adult
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Grand Sirenis Riviera Maya Resort & Spa
Grand Sirenis Riviera Maya Resort & Spa
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11,020 Reviews from our TripAdvisor Community

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Orillia, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed today NEW

I had heard from a friend that this place was nice so I thought I would check try it as I couldnt get into my usual resort this year . I will speak to the good points first . The rooms are very spacious. Housekeeping cleaned really well and mini bar was restocked daily with water, pop and beer. For... More 

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Thank bizgirl26
London, United Kingdom
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

Had good holiday but disturbed by other guests celebrating weddings and being noisy late at night. Another guest opted to set a fire extinguisher off at 2am on another night resulting in heated exchanges with security. The open plan style of the hotel whilst being great architecturally doesn't help with noise. As was sharing room with friend didn't like the... More 

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2 Thank UKMrsB1966
Yorkshire, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

I hope you read this review and find it as useful as I did before I went away and wanted some advice and tips on this resort! I was anxious after reading the bad reviews but those people making bad reviews are being petty and doing anything to find a fault with the place! I understand everyone's opinions are different.... More 

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6 Thank Billiegeorgia
London, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

this was my trip to mexico,the hotel was ok about 3 star & a bit tired, the food was ok .the grounds very well kept ,good pools.there is no where to relax at night no bars just a big lobby area .the staff very polite and helpful .but the the hotel is over a big area and walking to much... More 

Helpful?
Thank Michael K
Brampton, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I were in this amazing place. We are in our 60's and have some issues to walk because the resort is big, well the golf car driver took us every place we wanted to go. The staff were very kind, food excellent, room very neat. No need to give tips all the time. We definitely recommend this... More 

Helpful?
4 Thank Rosalia D
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Spent a 7-day vacation at the end of January '16 and overall we were happy and satisfied. In short, if you're an "ordinary person" you will find the facilities, food and the services are good enough as long as you don't compare them with a 5-star in , say, Manhattan. The first time you enter the room you may smell... More 

Helpful?
3 Thank panda_at_large
suffolk
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have just returned from a fantastic holiday at the Gran Sirenis a lovely hotel with loads of choice for eating the pools are very well looked after and the service everywhere is brilliant we would like to thank Guadalupe who was a waitress around the pool always had a smile and gave great service my name is Steve and... More 

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4 Thank trevor6987
Chorley, United Kingdom
Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We celebrated my husbands 60th birthday here and we were very pleased with our choice. We love the jungle setting and the open plan of the buildings. It's great to see so much wildlife sharing the same space. The gardens and pathways are beautiful. We really enjoyed walking and exploring all the different areas. The spa is amazing and we... More 

Helpful?
5 Thank tab_toby
st catharines
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Checked in with two other couples, we were spread out over three different buildings. Told to check back next day to see if another room available. Got locked out of room ,made three long trips to front desk to re key our room keys ( battery on door lock was dead) fourth trip to front desk . Large resort with... More 

Helpful?
1 Thank dingoboy89
Kearney, Ontario
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The bathroom wall in our room was now closed in, no opening in the wall. The grounds are undergoing a transformation, with stones surrounding newly planted trees and plants. Signs are all along the nature trails, describing animals and plants. The grounds are immaculate, constantly tended. Room was cleaned thoroughly daily, to a five star level. Our requests for more... More 

Helpful?
4 Thank Dgmrneves
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