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Grand Sirenis Riviera Maya Resort & Spa

Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780 , Mexico
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1 room 1 guest
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Grand Sirenis Riviera Maya Resort & Spa
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10,081 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Calgary, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

We've been to a lot of all inclusives and this one is better than most in some ways. Had a great time. Rooms were good size, air con and fan always kept the room cool and the rooms were very spacious. Variety of food in the main restaurant was brilliant. Hotel is truly 5 star by international standards. Exceptionally clean... More 

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Liverpool, United Kingdom
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

We had a 3 week family holiday here in August. The rooms were spacious and clean. The staff cannot do enough to help you - though this does hinder you leaving the bar as they just put another drink in front of you - Amilcar, Leo and all the bar staff are great fun. The Tequila bar is much busier... More 

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Beverley, United Kingdom
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed yesterday NEW

Our third trip to Mexico and by far the nicest hotel. Only downside being, because of its size it was a loooong walk from our room to, well, anywhere!! The rooms are beautiful and very generously sized with a large bathroom including giant Jacuzzi bath, multi headed shower and partitioned toilet. Spotlessly clean with fridge and mini bar which was... More 

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed yesterday NEW

My wife and I were on our 12 wedding anniversary. We had the most fun sitting at the bar and socializing with people from everywhere. We had one bar tender who stood out from everyone. His name was clemete. He worked at the main bar across from the theater. I told him it was our first time visiting this resort,... More 

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Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Check-in was easy and room was always clean. Stayed there with my family in the middle of July 2015 and enjoyed, the room was big and cozy. The staff was great here at the hotel, specially Omar on the tennis courts. Restaurants are ok. However, buffet was good all the time we were there.Anytime we needed anything (room service, etc),... More 

Was this review helpful? Yes 7
Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & Spa, responded to this review

Hi Tim S, Thank you for such wonderful comments regarding your recent stay at Grand Sirenis Riviera Maya. I know that our staff will be truly motivated by your kind words about your experiences. I am happy that you’ve enjoyed all the details we take pride in offering our guests such as the spacious rooms, our buffets and the attention... More 

Northampton, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We had the most fantastic family holiday here, would I go again oh yes in the blink of an eye! We arrived and were checked in very quick and were taken in a golf type buggy to our room with our luggage. We were in room 1731 on the first floor which proved very near to Pool 1 and not... More 

Was this review helpful? Yes 4
Scotland, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My wife and I spent two weeks in this hotel don't get me wrong we had a great time the staff, the entertainment, and the food were fantastic . The problem was the pool area people were getting up at 4am to put towels on the loungers in prime places !! yet there were signs every where saying you cannot... More 

Was this review helpful? Yes 10
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Everything was going smoothly.....enjoying our food, super admired those friendly and hardworking staffs, especially those who works in the bar and restaurants. The only thing that spoils our lovely stay was when we cannot find our 3 BLUE BEACH TOWELS. These towels are worth US$20 each if you lost it. We left our 3 blue beach towels in our room... More 

Was this review helpful? Yes 15
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed from 5th to 19th August flying from Birmingham with two family members. Check in was quick and easy and we had a complementary cocktail on arrival, our room in llek block of the mayan part of the hotel was well kept and near to the pool. The swim up bar was amazing and so was the food at breakfast... More 

Was this review helpful? Yes 5
England
1 review
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I've only marked this as Excellent..... so people can take note..... Whilst this hotel offers a good service, they have a serious issue with on going thefts that they need to take ownership off. 3 days into my daughter and her partners holiday. Whilst at the beach, their safe was broken into and All there holiday money was stolen. No... More 

Was this review helpful? Yes 29
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Junior Suite with Ocean View in Mayan Beach (87)
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