We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Sirenis Riviera Maya Resort & Spa

Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780 , Mexico
Hotel amenities
Grand Sirenis Riviera Maya Resort & Spa
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #12 of 21 Hotels in Akumal
A recent review
4 of 5 stars reviewed yesterday
jessoll
Add Photo Write a Review

9,846 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    4,766
    3,107
    1,236
    412
    325
See reviews for
3,144
4,424
131
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2,429)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (9846)
  • Mar-May only
    (2872)
  • Jun-Aug only
    (2488)
  • Sep-Nov only
    (1912)
  • Dec-Feb only
    (2574)
All months
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed yesterday NEW

Grand serenis for us was too big which took away the personal touch. There were people we met that if we had spent more time together would have kept in touch but the hotel was so big you only bumped into each other now and again. Also the service in the restaurants was zero until we found two waiters that... More 

Was this review helpful? Yes 1
Leeds, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Loved this place, first all inclusive we've done for years and we loved everything about it. Definitely going back here in the next couple of years. Rooms very clean, well stocked fridge, lots to do and see both in the resort and outside.

Was this review helpful? Yes 3
Stirling, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

On arrival we were swiftly checked in and given a welcome drink which was greatly appreciated after the journey from the airport. We were driven to our room in the shuttle bus and helped in with our cases. The room was beautiful and from that second on the hotel just got better and better. Everything was spotlessly clean, they had... More 

Was this review helpful? Yes 10
Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & Spa, responded to this review

Hi Claire H, I am grateful for your positive review published on Trip Advisor, It is really important to us to receive positive feedback as yours, and I am glad to know that we exceeded most of your expectations during your recent stay at Grand Sirenis Riviera Maya. Our hope is that every vacation be a memorable and enjoyable one.... More 

Aberdeen, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Just returned from 2 weeks at Sirenis. We were a family of 4, including 2 teenagers aged 17 and 15. This was our second stay at the resort, we stayed the same time last year as well. We never go to the same place twice but had such a great time last year decided to return, this time as members.... More 

Was this review helpful? Yes 3
Haverfordwest, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We have just come back from one of the best holidays we have ever had. (15th July to 29th July) I travelled with my husband, daughter aged 15 and son aged 10. I was a bit dubious after reading some of the reviews on Trip Advisor but I really believe that some people have nothing better to do than moan!... More 

Was this review helpful? Yes 5
Paisley, United Kingdom
Level Contributor
1 review
5 of 5 stars Reviewed 2 days ago NEW

Recently back from 2weeks here and had a great time. Food was great, a la carte restaurants were excellent especially the Japanese. The entertainment team were great, super mario is a star, Ivan the terrible was funny, Oscar is the best dancer and Johnny bravo tries his best to be a ladies man. All make for an awesome team. Rooms... More 

Was this review helpful? Yes
stockport
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our holiday to Mexico was unbelievable. We flew on the Thomson Dreamliner, which if you have the option to do, I highly recommend. The tinted windows rather than the shutters helped greatly with jet lag, the in-seat computers were awesome with a selection of films, TV shows and games, and the complimentary food and drink (including alcohol) was lovely. After... More 

Was this review helpful? Yes 11
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We've been to quite a few all inclusive resorts so have some experience and thought the Grand Sirenis was very good. The rooms are spacious and comfortable with large and well equiped bathrooms. The housemaid service is excellent so the rooms are very well cleaned daily. Air con wa very good. The buffet principal has a very wide range of... More 

Was this review helpful? Yes 1
Doncaster, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

After a 18 month countdown our holiday was finally here. We travelled as a group of 24 including 5 kids. We arrived on 15th July and we're getting married in the 2nd week of our holiday . Ok yes the flight was nearly 10 hours and transfer time was 1 hour 30 it didn't bother us because we already knew... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 days ago NEW

My husband and I decided to go away to get married so we looked very carefully into many resorts. The Grand Sirenis In Riviera Maya was where we chose to go although none of us had been to this resort before. We had 53 people come with us so we were very anxious about what this place was going to... More 

Was this review helpful? Yes 6
Questions? Get answers from hotel staff and past guests. Ask a question

10,112 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (9300)
Viewed
Pool/beach area (2585)
Viewed
Room/suite (880)
Viewed
Hotel & grounds (2119)
Viewed
Dining (574)
Viewed
Family/play areas (114)
Viewed
View from room (247)
Viewed
Bathroom (145)
Viewed
Business center/function rooms (36)
Viewed
0:46
Videos (13)
Viewed
Other (2587)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (767)
Viewed
Amenities (270)
Viewed
Beach (40)
Viewed
Junior Suite with Ocean View in Mayan Beach (87)
Viewed
Main Pool (52)
Viewed
Mayan Beach Pool (42)
Viewed
Relaxing Pool (31)
Viewed
Restaurants and Bars (185)
Viewed
The Hotel (60)

Management photos: Courtesy of the property manager

Viewed
All management photos (45)
Viewed
Pool/beach area (3)
Viewed
Hotel & grounds (1)
Viewed
Other (41)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Akumal
5.1 mi away
Luxury Bahia Principe Sian Ka'an Don Pablo Collection
5.4 mi away
Grand Bahia Principe Coba
4.7 mi away
Grand Bahia Principe Tulum
Show Prices
Show Prices
Show Prices
2.9 mi away
Akumal Bay Beach & Wellness Resort
5.2 mi away
Luxury Bahia Principe Akumal Don Pablo Collection
0.9 mi away
Grand Palladium Kantenah Resort and Spa
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay