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All 20 Akumal hotels

Grand Sirenis Riviera Maya Resort & Spa

4.0 of 5 Resort (All-Inclusive)   |   Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780 , Mexico
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Ranked #11 of 20 Hotels in Akumal
A recent review
5 of 5 stars reviewed yesterday
agkcss Toronto, Canada
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7,934 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

We have just returned from a 7 day vacation at the Grand Sirenis Riviera Maya resort and spa and LOVED it. Prior to the start of the trip, I have to say that some reviews scared me and I wasn't sure what to expect. But, for us, we had the best family vacation ever. Check-In: Check in time is at... More

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Toronto, Ontario, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

Had an amazing time at this resort! We did go out everyday but the time we spent on the resort was great. This place is huge which we liked. If you're tired you can always hop on a shuttle instead of walking. Food is so-so but there's a lot to choose from. Main thing for me was the level of... More

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2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

When we first arrived at the resort we were given a drink as we checked in. The gentleman at the reception was very friendly and talked us through the map. We had to pay for our safe in the room but it doesn't work out as a lot so we didn't mind. Personal preference to lock our passports away, I'm... More

Was this review helpful? Yes 1
Montreal, France
1 review
5 of 5 stars Reviewed yesterday NEW

I was a flight attendant for 25 years so I have stayed in many many hotels over my 25 year career and I can honestly say that this hotel is by far the best. The staff are amazing. Everyone from the cleaning lady all the way up greets you with a huge smile and a big hello. A huge shoutout... More

Was this review helpful? Yes 2
Lancaster, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed yesterday NEW via mobile

this resort is a beautiful , wonderful place, cleanliness is second to none and all staff could not do enough for you, tips or not ! In particular I would like to mention Lillianna from the Tequila bar, an absolute credit to Serenis, such a beautiful , always smiling , pleasant young lady. The pool bar staff , all who... More

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Livonia, Michigan, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We've just returned from celebrating our 10th wedding anniversary here. We love it here! There are 7 theme restaurants and a buffet restaurant that will appeal to all tastes. You'll love the soups at the Medditerean [ corn chowder or lime] and the Japanese show cooking... try the shrimp!!! The nightly shows are very good and the beautiful ampetheatre there... More

Was this review helpful? Yes 5
1 review
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

My wife and I had a lovely time however this resort falls short in so many ways compared to the many other's we have stayed at in the past and we will not return. Resort - Big Resort / Small Beach The resort is beautiful, the architecture is amazing, the iguanas and raccoons are fun to watch and photograph but... More

Was this review helpful? Yes 8
Montreal, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed at Grand Sirenis Mayan Beach for a week with my husband and our teenage daughter. This was our second stay here and we found that hotel is not what it used to be. We were given a room with 2 double beds. There was a couch that could be converted into a bed, only it wasn't. No linens, no... More

Was this review helpful? Yes 4
Niagara-on-the-Lake, Canada
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We just returned having stayed Oct 12 - 19. We were a group of 16 family members celebrating an 80 th birthday including children ages 12 and up. This resort has a lot to offer for all ages. We did have some difficulty at check in. Despite our attempts in sending an email in advance requesting our 6 rooms together... More

Was this review helpful? Yes 5
Toronto
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Travelled with a 7 year old kid. The resort was excellent, I really have found no complaints. The food choices were ok, the resort is beautiful, the rooms are large and clean, the service staff was outstanding.. the best thing was the beach.. you could swim with the fish. Also recommend the beach party on Saturday.. it was great.. and... More

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Hotel Summarization (Beta)

What travelers say

  • Lazy river(109)
  • Very good(79)
  • Ice cream(44)
  • Steak house(42)
  • Playa del(35)
  • Time share(22)
  • Lobby bar(22)
  • Thomas Cook(20)
  • Entertainment staff(20)
  • Room service(20)

Additional Information about Grand Sirenis Riviera Maya Resort & Spa

Address: Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780 , Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Sirenis Riviera Maya Resort & Spa 4*
Number of rooms: 948
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Also Known As:
Grand Sirenis Riviera Maya Hotel Akumal
Grand Sirenis Riviera Maya Hotel And Spa
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Mayan Beach
Grand Sirenis Mexico
Gran Sirenis
Sirenis Riviera Maya
Grand Sirenis Riviera Maya Resort & Spa Akumal, Mexico

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