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All 20 Akumal hotels

Grand Sirenis Riviera Maya Resort & Spa

4.0 of 5 Resort (All-Inclusive)   |   Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780 , Mexico
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Grand Sirenis Riviera Maya Resort & Spa
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Ranked #10 of 20 Hotels in Akumal
A recent review
4 of 5 stars reviewed yesterday
stef_foo Waterloo, Canada
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8,790 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Waterloo, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

We had a wonderful stay at this all inclusive and wonderful weather! The highlights of our stay was the efficient and friendly staff, especially Ivan who organized archery. The variety of pools to choose from as well as being able to find sunbathing chairs at almost anytime during the day. The lazy river and ice coffee are a must to... More 

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Sudbury, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

We just returned from this resort last week Sat Feb 28/15. We have travelled a lot and I would surely returned. The food was good. The employees are truly amazing. You are always greeted with a smile and anytime you meet an employee on the resort including the gardeners they say hi. The a la carte were fantastic. Japanese restaurant... More 

Was this review helpful? Yes 1
Coquitlam, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

My husband and I just returned from a two week holiday at Grand Sirenis Maya. What we appreciated: the rooms were large and kept very clean, even the sheets and pillow cases looked fresh every day. Water was replaced regularly, as were towels and glasses. The staff we encountered were friendly and helpful everywhere we went. Many thanks to Jamie... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

Grand Sirenis is a spacious resort without crowds. The staff are wonderful, the food is good for a buffet and incredible at some of the restaurants. It's easy to find sections of the beach to be alone if you wish, which we found really special. I would recommend this resort to anyone!

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Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed yesterday NEW

At first this resort appears to be very grand but once you're there for a few days you see that it lacks the details that make a place great. For instance, the bed mattresses are sagging with springs pressing through the top layer, the sheets are thin and cheap, the towels and soaps/shampoos/bar fridge/water not consistently replaced (something always missing),... More 

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Jordan, Canada
Reviewer
4 reviews 4 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We thoroughly enjoyed our week at Grand Sirenis Feb 6-13th. As most of the reviews say, the staff go out of their way to ensure you have an enjoyable stay. I was extremely impressed with the number of concierges they had available - there was a personal concierge assigned to our room, but also another 2-3 concierges at a desk... More 

Was this review helpful? Yes 8
Birmingham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

To make it short - don't believe negative reviews. Yes: we have queued at reception (check In And check out) forever and the resort is massive so if you don't want to walk to gym for 20 mins, then choose a different hotel or forget the gym :) and some of the night shows were awful (who wants to watch... More 

Was this review helpful? Yes 7
pilot mound
Reviewer
4 reviews 4 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Let me start out by telling you that we are yearly travelers to all inclusive resorts and this one is a Gem. I always read the reviews before we book and if you can find a common complaint in reviews usually there is a problem but just not seeing that in this one. We flew with Air Transat on a... More 

Was this review helpful? Yes 7
Toronto, Canada
1 review
4 of 5 stars Reviewed 2 days ago NEW

The resort is absolutely beautiful and lots of space, you'll never feel crammed and very clean. The staff are incredibly friendly, polite and helpful. Great bars, lots of food choices. If you're looking for a great resort and relaxing time, this place does an amazing job at it.

Was this review helpful? Yes 2
Millet
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

This Resort met our request for our unit location preference when asked. Check-in handled promptly and courteously. Room was spotless and well appointed. Really enjoyed having a Safe for valuables. Buffets and specialty restaurants served tasty foods, fruit, and desserts. Many servers and hostesses made mealtime a pleasure. We met several Management personnel (food services and Hotel) who constantly were... More 

Was this review helpful? Yes 4
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Hotel Summarization (Beta)

What travelers say

  • Lazy river(109)
  • Very good(79)
  • Ice cream(44)
  • Steak house(42)
  • Playa del(35)
  • Lobby bar(22)
  • Time share(22)
  • Room service(20)
  • Entertainment staff(20)
  • Thomas Cook(20)

Additional Information about Grand Sirenis Riviera Maya Resort & Spa

Address: Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780 , Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Sirenis Riviera Maya Resort & Spa 4*
Number of rooms: 948
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Also Known As:
Grand Sirenis Riviera Maya Hotel And Spa
Grand Sirenis Riviera Maya Hotel Akumal
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Mayan Beach
Grand Sirenis Mexico
Gran Sirenis
Sirenis Riviera Maya
Grand Sirenis Riviera Maya Resort & Spa Akumal, Mexico
Hotel Style:
#6 Luxury Hotel in Akumal
#8 Spa Hotel in Akumal
#8 Top resorts Hotel in Akumal
#9 Romantic Hotel in Akumal
#9 Family Hotel in Akumal
#9 On the Beach Hotel in Akumal

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