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Grand Sirenis Riviera Maya Resort & Spa

Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780 , Mexico
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Grand Sirenis Riviera Maya Resort & Spa
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Ranked #11 of 21 Hotels in Akumal
A recent review
5 of 5 stars reviewed yesterday
CaperGirl86
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9,338 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Seriously had the best time!! Great service, fun, food and drinks! What's not to love?! Loved our room, was incredibly large! Stayed in room 2446 and out of the group of friends we traveled with, we had the best room by far. Third floor with ocean view, no divider to the washroom (HUGE PLUS!). Traveled through Air Transat and would... More 

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Saint-Hubert, Canada
2 reviews
4 of 5 stars Reviewed yesterday NEW

It's a great hotel overall. Doesn't feel luxurious like a 5 stars for the places that claims it is one, but it's a good 4 stars. -Room : everything was good, clean and working but the minibar fridge is not very cold. Also, our two requests (one king bed, second or third floor) were ignored and we had two beds... More 

Was this review helpful? Yes 1
Toronto, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

Awesome Hotel. Everything was great. I studied my tripadvisors and then took a stab here after planning to go somewhere in the Riviera Maya and was very glad I did. Traveled for a week from Canada with my Fiance. Rooms were beautiful, clean, air conditioned/enormous, the beer flowed like wine, and Mexicans were dancing. A la cartes were excellent and... More 

Was this review helpful? Yes 1
Bournemouth, United Kingdom
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

Just returned from our Honeymoon at the Grand Sirenis Resort, we chose an all inclusive and Mexico because we wanted to take our 22 month old son with us and have guaranteed sunshine in April. All in all the Resort is good, it is not a UK 5* standard, but who expects that from one of these all inclusive deals?!... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Great resort. The food was lovely, staff extremely helpful, rooms a little bit dated but who is going for holiday to stay in the room? Do not listen the bad comments please. It is a really good resort and you will enjoy for sure. We will definitely come back. We have been in a lot of places like Cuba, Spain... More 

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newmarket, on
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed yesterday NEW

My husband and I spent 8 days at the Grand Sirenis (Mayan Beach section) in January. I have been holding off posting a review in the hope of determining why we are so ambivalent. We enjoyed our trip and really have nothing bad to say about the resort and yet, we are not as warmly enthusiastic about our stay as... More 

Was this review helpful? Yes 3
Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

My husband and I, both 24 recently returned from this wonderful resort. First time experiencing an all inclusive as well as Mexico. I'd noticed lots of negatives reviews, we had our concerns, however if you are looking for rest and relaxation, with the option of exploring, this is a great place to go! It took just over an hour from... More 

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Jersey
Contributor
11 reviews 11 reviews
8 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed yesterday NEW

The staff are amazing and can't do enough to help the rooms are nice but very dated and in need of modernising the buffet food is good and the breakfast is amazing the a la cart. Restaurants are a big let down all except the Japanese which was fantastic . The beach is very disappointing the hotel bar pools all... More 

Was this review helpful? Yes 1
Altadena, California
2 reviews
5 of 5 stars Reviewed yesterday NEW

It was our 31st Wedding Anniversary. The Resort management surprised us with a bed decorated with rose petals, towel designed swans forming a heart, bathtub with bubbles and petals, chilled champagne, bouquet of flowers, etc. each day was fun. The best anniversary celebration we had. Thanks to the Sirenis staff.

Was this review helpful? Yes 4
Brooklyn, New York
1 review
4 of 5 stars Reviewed 2 days ago NEW

We stayed here for 11 days in May. The checkin/checkout process was very smooth. Before we checked in they even let us look at 2 rooms. The rooms were great, no complaints.They were big and very clean.Our room attendant,Deysi Lopes de la Roso,was amazing.The room was spotless everyday and she left great towel animals each time.If you want to tip... More 

Was this review helpful? Yes 1
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