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Grand Sirenis Riviera Maya Resort & Spa

4.0 of 5
Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780 , Mexico
Hotel amenities
Grand Sirenis Riviera Maya Resort & Spa
Best prices for: 1 room 1 guest
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Ranked #11 of 21 Hotels in Akumal
A recent review
5 of 5 stars reviewed yesterday
Dean M Calgary, Canada
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9,118 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Calgary, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

It was a beautiful place the resort property is very nice.. The hotel was beautiful, the views were amazing. The snorkeling was a lot of fun. The hotel was kept absolutely spotless. The rooms are spacious the beach is nice the buffets are good for breakfast and lunch, It's a large property with a ton of activities on property. special... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Stayed with a large group for a wedding and received exceptional service from many employees who are owed a great deal of the credit to the great success of our groups stay. The shuttle service driver to the disco Juan da costa was amazing and the bar tender Franklin was great and a server at the Cajon named Miguel was... More 

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Leduc, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

Very beautiful spot, with lots of pools, bars, activities and fine restaurants! My buddy got married down there and they did a fine job on everything! It was am amazing wedding! They had a number of restaurants to choose from which the food was delicious, along with buffets in the main lobby and also by the main pool! They had... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

A group of over 35 stayed at the grand sirenis for a wedding and had one of the most memorable times of my life and if u stay there and get The disco shuttle ask for the driver juan gabriel carmona acosta he is one of a kind and made a wonderful impression on our entire group... As well as... More 

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Berkshire, United Kingdom
2 reviews
3 of 5 stars Reviewed yesterday NEW

This is the first time I have written a review on tripadvisor but after my stay at the Grand Serenis, I felt it necessary to write a fair but accurate account of my holiday at this resort. The resort itself is lovely. The grounds are huge and very well maintained by staff. It was a little daunting at first but... More 

Was this review helpful? Yes 4
St. John's, Canada
2 reviews
4 of 5 stars Reviewed yesterday NEW

The only thing I would add is that they have a problem with various animals such as raccoons to name one..at any time of day you may encounter these animals along with others scavenging through garbage etc, and if you are like me..it was stressful especially at night making my way back to my room when not many people around... More 

Was this review helpful? Yes 1
Carlisle, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

We are going back soon for the third time in 18 months. We are taking 4 'newbies' with us this time. There will be 8 of us and we will be looking forward to relaxing on the beach and doing trips. Food- All good. I only eat healthy, fresh food and there is always a great choice for me. Rooms-We... More 

Was this review helpful? Yes 4
Toronto, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

We had our wedding (party of 30) at this resort at the beginning of April 2015 and it was great. Wedding Coordinator Aranza made sure everything went well that day and I am happy to have had her assistance. We upgraded to second-floor room in the Makal building to get ocean view but the extra $150USD was not worth it... More 

Was this review helpful? Yes 2
Crewe, United Kingdom
Top Contributor
59 reviews 59 reviews
13 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Perhaps our expectations were too high but this was a very average hotel and my views are very similar to some others that have been submitted recently. Thomsons advertise this hotel as a family hotel which it most certainly is not it is actually more like a club 18-30 hotel. The food is very poor and the restaurant would be... More 

Was this review helpful? Yes 3
Scawby, United Kingdom
Senior Reviewer
6 reviews 6 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just returned from a fantastic first time in Mexico holiday. The Grand Sirenis is a very large complex, if you don't like walking it's not for you. There is so much going on all day from the entertainment team, you will never be bored. I have a 6 year old and an 11 year old and they had the time... More 

Was this review helpful? Yes 6
Hotel Review Summarization

What travelers say

  • Lazy river(97)
  • Very good(74)
  • Ice cream(39)
  • Steak house(37)
  • Playa del(30)
  • Lobby bar(21)
  • Time share(20)
  • Thomas Cook(19)
  • Entertainment staff(18)
  • Room service(16)
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