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All 20 Akumal hotels

Grand Sirenis Riviera Maya Resort & Spa

4.0 of 5 Resort (All-Inclusive)   |   Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780 , Mexico
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Grand Sirenis Riviera Maya Resort & Spa
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Ranked #10 of 20 Hotels in Akumal
A recent review
3 of 5 stars reviewed yesterday
darren r County Durham, United Kingdom
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8,756 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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County Durham, United Kingdom
1 review
3 of 5 stars Reviewed yesterday NEW

My wife will be putting a Full review on here as we have just returned, the review below ( good , bad and ugly) is spot on. Our room really smelt musty and the extractor in bathroom wasn't connected which won't help. There was mould up the side of the beds and the sofa in the room really stunk of... More 

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New Hampshire
Contributor
15 reviews 15 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Overall was a good stay. Similar to a "cruise ship" environment. Buffet plentiful. I have Celiac, and was always able to find something to eat, though definitely repetitive after a week. Did not enjoy the organized drinking games at the pool -beach volleyball, with chugging alcohol, and people getting drunk and making a fool of themselves . Poor display for... More 

Was this review helpful? Yes 3
Calgary, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

Our first time at the Grand Sirenis Maya Beach and I just have to gie a shout out to some staff members who made out trip out standing. Super Mario with the Entertainment crew always grated us by name and had great ideas and suggestions! Guadalupe always smiling and her out standing beach service, she also taught us many new... More 

Was this review helpful? Yes 1
Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & Spa, responded to this review

Hi Sueand2, Thank you for the time spent on writing your comments about your experience with us. I´m happy to know you enjoyed your recent stay with the Grand Sirenis family, it is pleasing to note your positive comments, I will be sure to let the team members know that their efforts are appreciated and have not gone unnoticed, specially... More 

Kitchener, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a great resort for a family. Our grandchildren, aged 7 and 9, enjoyed the lazy river, snorkeling in the ocean and of course, the Ice Cream Shop. The pools are big and spread out with lots of chairs. The beach is a little rocky and we would recommend water shoes. We didn't take advantage of the specialty restaurants,... More 

Was this review helpful? Yes 4
Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & Spa, responded to this review

Hi Pete K, I am honored to know that you enjoyed the Grand Sirenis Riviera Maya, our goal is made of your stay a perfect and unique experience. I appreciate the fact of highlight the services and the personal attention from our staff, reviews like yours, are the motivation to keep in the good job, especially for Miguel Deapa; I... More 

Winnipeg, Canada
1 review
4 of 5 stars Reviewed 3 days ago NEW

We stayed at the Grand Sirenis Rivera from Feb 14 to 21 inclusive. We had a great time along with our adult daughters and one of their friends. A big thank you to Ricky and Anna our concierge for our building. They took the time to get to know us and were helpful through out the trip included getting out... More 

Was this review helpful? Yes 2
Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & Spa, responded to this review

Hi Bill G, I would like to thank you, on behalf of every employee at the Grand Sirenis Riviera l Maya. Your comments were truly a pleasure to read and I appreciate that you took the time to share your experiences with all the readers. I am happy to know you enjoyed the shows, the room and origami towels made... More 

Lancashire
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We booked this trip as a 40th birthday treat and were impressed by the pictures on the website. Our first impressions following nearly 15 hours travelling weren't brilliant, the driveway from the main road to the hotel is quite long and appeared to have quite a few buildings that were for sale/rent and in need of a bit of tidying... More 

Was this review helpful? Yes 9
Saskatchewan Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have to mention some special people at this resort-Jean Miguel Castilleros,private concierge--Roberto Chable in the buffet--David at the Mexican restaurant--and the captain there Filiberto--the girls at the members beach--Didier and Karen along with the bartenders Victor and Diego, and last but not least Rogolio in the buffet at breakfast and lunch for his wonderful Spanish lessons. We have been... More 

Was this review helpful? Yes 3
Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & Spa, responded to this review

Hi Ila506, In the name of all Grand Sirenis Riviera Maya, receive our most sincere appreciation for your loyalty to our chain. Receiving words like yours, it is always the best inspiration for our work. I will be sure to let the team members know that their efforts are appreciated and have not gone unnoticed, especially to Jean Miguel, Roberto,... More 

Calgary, Canada
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 days ago NEW

Found this resort to be great. Mayan Experience on Wednesday was great! Resort has wildlife everywhere including spider monkeys which the shuttle driver (Juan Carmona) was more than happy to go out of his way to show us! He is very funny and knowledgable. The spa was great went twice second time for hot rocks - excellent ((Geromina was my... More 

Was this review helpful? Yes 2
Saint Cloud, Minnesota
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We traveled to Grand Sirenis once before on a promo through RCI, and we jumped at the chance to go back. We left Nov. 29, 2014..perfect weather! Our room was lovely; located near the main pool; just a short walk to the beach; close to the ala cart restaurants...perfect! The food in the buffets is not typical buffet food. It... More 

Was this review helpful? Yes 6
Calgary, Canada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This resort has so much to offer! Pros: It is the first drop off and last pick up south of Playa del Carmen, less time spent on bus transfers! Concierge service in the room buildings. I have Never seen this anywhere else. What a bonus! Allen and Arlena were so helpful. No long line ups for restaurant reservations and there... More 

Was this review helpful? Yes 5
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Hotel Summarization (Beta)

What travelers say

  • Lazy river(109)
  • Very good(79)
  • Ice cream(44)
  • Steak house(42)
  • Playa del(35)
  • Lobby bar(22)
  • Time share(22)
  • Entertainment staff(20)
  • Room service(20)
  • Thomas Cook(20)

Additional Information about Grand Sirenis Riviera Maya Resort & Spa

Address: Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780 , Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Sirenis Riviera Maya Resort & Spa 4*
Number of rooms: 948
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Also Known As:
Grand Sirenis Riviera Maya Hotel Akumal
Grand Sirenis Riviera Maya Hotel And Spa
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Mayan Beach
Grand Sirenis Mexico
Gran Sirenis
Sirenis Riviera Maya
Grand Sirenis Riviera Maya Resort & Spa Akumal, Mexico
Hotel Style:
#6 Luxury Hotel in Akumal
#8 Spa Hotel in Akumal
#8 Top resorts Hotel in Akumal
#9 Romantic Hotel in Akumal
#9 On the Beach Hotel in Akumal
#9 Family Hotel in Akumal

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