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Grand Sirenis Riviera Maya Resort & Spa

Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780 , Mexico
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Grand Sirenis Riviera Maya Resort & Spa
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Ranked #11 of 21 Hotels in Akumal
A recent review
5 of 5 stars reviewed today
Trishthediver Vancouver, Canada
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8,990 reviews from our community

Traveler rating
    4,335
    2,839
    1,125
    389
    302
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4,047
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29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vancouver, Canada
1 review
5 of 5 stars Reviewed today NEW

We loved the large comfortable rooms for our family of a couple and 2 teenagers. This was my 7th holiday to the Mayan Riviera & this is the nicest resort we've stayed at. The resort was beautiful, great meals, and the diving was exceptional. There is a dive shop onsite called Aqua Excursions and they really treated us well. Our... More 

Was this review helpful? Yes 6
O'Fallon, Missouri
Reviewer
5 reviews 5 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed at Sirenis over spring break and were a little disappointed. We've been to the Palladium, Iberostar, Riu, and Barcelo line of resorts in the Mayan Riviera and Sirenis was definitely our least fave. It's only a four star resort if you are a vacation club member...then you get access to the better restaurants, better rooms, bottled water in... More 

Was this review helpful? Yes 1
Toronto, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

We had a great experience from March 7-14, 2015. The rooms are large and clean and everything worked. There is a clothes line on the balcony so you could hang stuff to dry if you needed. The concierge service is awesome (we got great attention from Anna and Manuel) as they help you book anything on the resort while you... More 

Was this review helpful? Yes 2
Chicago, Illinois
1 review
3 of 5 stars Reviewed yesterday NEW

My wife and I stayed at this resort eight years ago when it was first opened. We thought at that time it was a very nice resort. We just returned with our daughter, son in law and four grandchildren. We were not expecting the resort to be as nice as when it first opened, but we were a little disappointed.... More 

Was this review helpful? Yes 1
Edmonton, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

Our family of four booked with Air Transat to stay at the Grand Sirenis and were not disappointed. My son's plan was to float the lazy river and eat ice cream all day... great place for children and adults alike. We could do snorkeling right at the resort as well- they have fish, sea turtles and rays! We enjoyed the... More 

Was this review helpful? Yes 1
Toronto, Canada
2 reviews
4 of 5 stars Reviewed yesterday NEW

Overall I give this resort a 4 star rating! Was there for a week in Sept 2014, with friends/ There were more pros than cons, thats for sure but regardless it was a memorable vacation! Cons: First, i'm a total beach girl so the fact that the sand hurt my feet when I walked on it was not a good... More 

Was this review helpful? Yes 1
Crown Point, Indiana
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

I was at this resort in July of 2014. January of 2015, I went back to the hotel on a day pass and two night passes. I went back on passes because I thoroughly enjoyed the entertainment!! The entertainment team around pool one kept the day fun especially Jaime. He always tried to keep the guests happy and involved. The... More 

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Northern Ireland, United Kingdom
1 review
2 of 5 stars Reviewed yesterday NEW

We got married in December 2014 and held off going on honeymoon until March. We were so excited as this was to be a holiday of a lifetime - we had never been to Mexico before and thought we would go all out and stay in what looked like a great resort - how wrong we were! Please take the... More 

Was this review helpful? Yes 1
Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Stayed at the Grand Sirenis in Akumal between March 7 - March 15. We were travelling with another family so had quite a large group of 9. Thought the best specialty restaurant out of all of them was the Brazilian Steak House and that in large part was due to their incredibly friendly and helpful staff. In particular, our waiter,... More 

Was this review helpful? Yes 1
Ottawa, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Very clean. Staff are helpful and always around to assist. Beautiful resort, very good food. My only suggestions would be for the hotel to invest in higher quality mattresses and update the gym equipment. I would definitely reccomend this resort to anyone travelling the to Mayan Riviera.

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Lazy river(101)
  • Very good(76)
  • Ice cream(40)
  • Steak house(39)
  • Playa del(32)
  • Lobby bar(22)
  • Time share(20)
  • Entertainment staff(19)
  • Thomas Cook(19)
  • Room service(18)
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