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All 21 Akumal hotels

Grand Sirenis Riviera Maya Hotel & Spa

3.5 of 5 Resort (All-Inclusive)   |   Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780 , Mexico
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Ranked #11 of 21 Hotels in Akumal
A recent review
4 of 5 stars reviewed yesterday
BethanyLeigh M Wakefield, England, United Kingdom
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5,090 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Wakefield, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

We travelled on the 31st of August for 2 weeks with Thomson. The flight was great no complaints plenty of choice of films and the meals were enjoyable. Nice easy transfer to the hotel took just over an hour. Got to the hotel was very happy upon arrival the staff was friendly we were offered a cocktail when waiting to... More

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Essex, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My boyfriend and I visited this hotel from 28th August - 11th Sept 2014. We have had an excellent holiday in this lovely hotel and I wish to do a thorough review to help any fellow people considering to stay here in the future. Flight and transfers: Flying from Gatwick started with a 2 hour delay due to late inbound... More

Was this review helpful? Yes 19
Manchester, United Kingdom
2 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just got back from a 10 day stay at the Grand Serenis and absolutely loved every minute of it! We flew with Thomson on the dreamliner which was really good! Check in was quick and we were told about everything we needed to know! Our room was lovely, not as modern as it could be but still nice and extremely... More

Was this review helpful? Yes 1
Montreal, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Beautiful property, nice pools, huge resort. Really nice friendly staff. Best restaurant we ate at was the Brazilian one, really great server named Angel and even met the chef Jose. The servers at the buffet were great especially Octavio. Over all a wonderful experience, will definitely be back! Walls are a little thin though, definitely heard a couple having sex... More

Was this review helpful? Yes 2
Guelph, Canada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We travelled to the Grand Sirenis for a weeks vacation from Sept 7-14th. We arrived at the hotel around 2:30pm and the check-in wasn't till 3 but we were able to head in the buffet for some lunch after a 4 hour flight and 1 1/2 hour shuttle. Check-in went smoothly and everything was explained to us regarding the towel... More

Was this review helpful? Yes 3
scotland
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Spent the first two weeks in September at the Grand Sirenis, and had a lovely time. The staff make the place, they are so friendly and helpful. The rooms are comfortable and spacious, even though they need upgraded. They were keep spotless. The food was nice and plentiful, even for fussy eaters The A la carte restaurants are worth trying,... More

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Halifax, Canada
Contributor
20 reviews 20 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The resort is a fair bit from the airport. Approx 1 hour 30 mins. First impression - bland! The check in area is just 3 counters and a few chairs. No flowers or plants-no color at all. We arrived at 2pm, so our room wasn't ready. They told us to go grab a bite to eat at the buffet and... More

Was this review helpful? Yes 7
Glasgow
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We returned today from 2 weeks at this resort. We enjoyed our holiday overall as we visited a lot of areas surrounding this resort. However.... This is sadly not a 5 star hotel. I would say it is a 3 star.in our 1st 4 days we had 3 room changes, mainly due being woken by a burglar in our room... More

Was this review helpful? Yes 1
Motherwell, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed for 14 nights recently, this hotel is classed as 5 star but I am afraid that it is nowhere near 5 star, 3+ star is more appropriate. Before we booked it we were well aware of the location, which wouldn't have been a problem if the hotel had some kind of entertainment at night, dont get me wrong as... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just got back this morning from our stay at the Grand Sirenis Riviera Maya. We had a thoroughly relaxing time at the hotel with so many reasons to book. Each holiday is unique to the people so this is our review of the holiday we had at the hotel... Check-in: Check-in was a bit slow but they did explain everything... More

Was this review helpful? Yes 20
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Hotel Summarization (Beta)

What travelers say

  • Lazy river(109)
  • Very good(79)
  • Ice cream(44)
  • Steak house(42)
  • Playa del(35)
  • Time share(22)
  • Lobby bar(22)
  • Thomas Cook(20)
  • Entertainment staff(20)
  • Room service(20)

Additional Information about Grand Sirenis Riviera Maya Hotel & Spa

Address: Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780 , Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Grand Sirenis Riviera Maya Hotel & Spa 3.5*
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Also Known As:
Grand Sirenis Riviera Maya Hotel And Spa
Grand Sirenis Riviera Maya Hotel Akumal
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Mayan Beach
Grand Sirenis Mexico
Gran Sirenis
Sirenis Riviera Maya
Grand Sirenis Riviera Maya Hotel & Spa Akumal, Mexico

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Amenities

Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#8 Romantic Hotel in Akumal #8 Top resorts Hotel in Akumal #8 Spa Hotel in Akumal #9 On the Beach Hotel in Akumal #11 Family Hotel in Akumal #11 Business Hotel in Akumal
Hotel Class
Official Description (provided by the hotel)
The Grand Sirenis Riviera Maya Resort & Spa 5* is an astonishing complex, situated on the Mayan Riviera, just 20 miles from Playa del Carmen, and 1 hour from the airport at Cancun. Is in a class of its own due to its spectacular design. It brings to mind the ancient Mayan buildings; but at the same time, a moder, minimalist style which blends perfectly with the luxurious natural vegetation in the gardens. ... more   less 
Number of rooms
948

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Mission, British Columbia, Canada
Leicester, United Kingdom
3 days ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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