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All 20 Akumal hotels

Grand Sirenis Riviera Maya Hotel & Spa

3.5 of 5 Resort (All-Inclusive)   |   Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780 , Mexico
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79%
Ranked #12 of 20 hotels in Akumal
A recent review
5 of 5 stars reviewed yesterday
Andrei S Toronto, Canada
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4,794 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,100)
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English first
Toronto, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

Second week of July, 2014, whole my family, my wife, my two daughters and I spent a week at Grand Sirenis. I liked about the property the following: close to the beach, outdoor pools, lazy river, beach has sandy access to the sea, variaty of beach activities (snorkelling, scuba diving, canoeing, etc.), beautiful plants, and friendly wildlife, hotel dolphinarium .... More

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lindadavis10
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is our fifth time at the Grand Sirenis Riviera Maya, and there are a number of things we enjoy about the resort. We had 13 in our group this year. One of the things we love about coming back is seeing the staff that treat us so well. I would like to thank the following individuals for making our... More

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Bristol, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

This was our first trip to mexico and thoroughly enjoyed the experience. The hotel was fantastic in many ways and the staff were so friendly. Special mention to Ruben, Natalia and Jonathon (our concierges) for their support and help during the holiday - they were all so helpful. The pool staff and waiting staff were always smiling and made you... More

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Calgary, Canada
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

This was my second trip to the Mayan Riviera staying in an all-inclusive, but have traveled all over the world. We were on a week-long vacation for a friend's wedding. Airport - disastrous - it took us two hours to clear through immigration -- that was unbelievable - and no air conditioning either - I will think twice about going... More

Was this review helpful? Yes 3
Kent, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

2 weeks in march 2014, had a great time, cocktails, great service,massive rooms,hot tub bath in rooms,food to die for, what more could you want ? Would recommend to anyone but only let down is beach it's not quite what we expected.

Was this review helpful? Yes 3
livingston
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Have been to this hotel 4times and have booked again arriving on the 30th Oct 2014 to celebrate my wife's 60 the birthday.I can't say anything bad about this hotel and with my wife we have been very happy here.the staff are wonderful and can't do enough for you.looking forward to returning .Norrie&Heather Dale

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Doncaster, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

As we got to the resort we was abit on edge as we had read a few bad reviews and didnt no what to expect, when we arrived we was totally amazed about how nice staff were and how clean and tidy the place was not to mention everything was just beautiful! Our room was remarkable so spacious and the... More

Was this review helpful? Yes 7
Dorchester, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

We travelled to grand sirenis with Thomson 26th june 2014 for two weeks. I cannot praise the staff enough as nothing seemed to be too much trouble for them. A special mention for Olga, for keeping our room immaculately clean, and providing us with a different towel feature every day, also, for Lidiana in the Lobby bar for excellent, friendly... More

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Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Hotel & Spa, responded to this review

Hola ccfcgaz, I am much honored to know that you enjoyed the Grand Sirenis Riviera Maya, our facilities, the grounds, the coffe bar, the pool and our amazing beach, all those details are part of our brand and the compromise that we have to offer to our guests. Our goal is your relaxation and made of your stay a perfect... More

Kent, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

we booked the Holiday with Thomson and from the start the people of mexico were very friendly, bare in mind that people will offer to take your bags to the buses but they will ask you for money afterwards, so best off just taking your own. if your with Thomson your rep on the bus will talk you through about... More

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Newcastle upon Tyne
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Beautiful resort, great food, immaculate gardens, absolutely brilliant! Myself & my fiancé (we got engaged on holiday there!) went to Mexico 3 months ago and stayed here, best hotel I've ever stayed in. Loads of staff who are constantly cleaning, repairing etc etc! Lovely staff who joke on with you and service is great. Rooms immaculate. As soon as we... More

Was this review helpful? Yes 3
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Hotel Summarization (Beta)

What travelers say

  • Lazy river(109)
  • Very good(79)
  • Ice cream(44)
  • Steak house(42)
  • Playa del(35)
  • Time share(22)
  • Lobby bar(22)
  • Thomas Cook(20)
  • Entertainment staff(20)
  • Room service(20)

Additional Information about Grand Sirenis Riviera Maya Hotel & Spa

Address: Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780 , Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Grand Sirenis Riviera Maya Hotel & Spa 3.5*
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Also Known As:
Grand Sirenis Riviera Maya Hotel Akumal
Grand Sirenis Riviera Maya Hotel And Spa
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Mayan Beach
Grand Sirenis Mexico
Gran Sirenis
Sirenis Riviera Maya
Grand Sirenis Riviera Maya Hotel & Spa Akumal, Mexico

4,998 photos of this hotel

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Room/suite (455)
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Amenities

Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#9 Top resorts Hotel in Akumal #9 Romantic Hotel in Akumal #9 Spa Hotel in Akumal #10 On the Beach Hotel in Akumal #11 Family Hotel in Akumal
Hotel Class
Official Description (provided by the hotel)
The Grand Sirenis Riviera Maya Resort & Spa 5* is an astonishing complex, situated on the Mayan Riviera, just 20 miles from Playa del Carmen, and 1 hour from the airport at Cancun. Is in a class of its own due to its spectacular design. It brings to mind the ancient Mayan buildings; but at the same time, a moder, minimalist style which blends perfectly with the luxurious natural vegetation in the gardens. ... more   less 
Number of rooms
948

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