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All 21 Akumal hotels

Grand Sirenis Riviera Maya Hotel & Spa

3.5 of 5 Resort (All-Inclusive)   |   Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780 , Mexico
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79%
Ranked #11 of 21 hotels in Akumal
A recent review
3 of 5 stars reviewed yesterday
EDRNtraveler Chicago, Illinois
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4,961 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,145)
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English first
Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

My fiance and I went here back in March. We choose it primarily because of all the reviews regarding the snorkeling right on the property, which did not disappoint. Saw plenty of fishes and turtles. The resort allows you free snorkeling for an hour each day; however, the employees will usually let you take the snorkeling gear out longer for... More

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Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 days ago NEW

We stayed here at the end of July and thought I would just leave a review about our experience during our 2 weeks here. On arrival at the hotel we given a lovely drink and check in wasn't too bad considering there was quite a queue. Everything went smoothly and our rooms were ready, all as requested. We wanted 2... More

Was this review helpful? Yes 3
1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

Brilliant, you didn't need to leave the hotel, everything you needed was there; restaurants, pools, a theatre, dolphins, a spa, etc. But the best bit was the entertainment team, they made the holiday for me (Mario and Jamie were my favourites!)

Was this review helpful? Yes 2
Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Returned this morning from grand sirenis resort and spa or is that Mayan beach! Several tourists not sure which part if the hotel we were in!! Beautiful 5 star grounds, gardens and location! Staff friendly (especially if u tip them) concierge in block 27 very helpful and informative, however did not appreciate the near constant hassle to attend 50 th... More

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Winchester, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We travelled as a family of 4 from 5th-19th August. Overall it was an excellent holiday and as I had expected having done a lot of tripadvisor research! In Summary:- The good: Beach, Snorkelling on site, staff (especially bar staff) The bad: Food in the evening buffet wasn't great I'm afraid, though always found something to eat. WIFI and SAFE... More

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

For anyone wanting the very best experience in scuba diving then look no further than the superb dive team and support at Aqua Excursions right on the beach at the Grand Sirenis Hotel. New or experienced divers all catered for. I have had 4 excellent years diving here and would highly recommend it to everyone. I would like to thank... More

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Contributor
15 reviews 15 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We booked 10 days at Grand Sirenis with Thomson and First choice. The only problems we had with the holiday were with Thomson and First choice. Problems booking online, checking in online and then not sitting together on either flight so my advice would be to ensure if you cant check in online that you phone them or go in... More

Was this review helpful? Yes 6
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Myself and my husband stayed in the hotel in May for two weeks . On arriving hotel seemed lovely rooms where a bit dated but clean this was my second stay at an all inclusive complex and will be my last! After the second night of being there I started to feel ill and I was then isolated to my... More

Was this review helpful? Yes 3
Sunderland, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Have been to this hotel twice, it is a vast modern complex that caters for everyone. Food is wonderful, we mostly made use of the buffet as it is more relaxed. Drinks are great, high end. Must have chocolate cocktail...to die for. Pools are immense and the beach is beautiful. Plenty of nice walks through the gardens too

Was this review helpful? Yes 1
Gateshead, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Spent much time reading Trip advisor before holidaying and everything was useful however each to their own ! Our family were wowed by the hotel and its range of facilities The kids treated me to an enjoyable session at the spa ( not inclusive ) and we all had the hydrothearapy session Ending by dining at the spa's own restaurant... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Lazy river(109)
  • Very good(79)
  • Ice cream(44)
  • Steak house(42)
  • Playa del(35)
  • Time share(22)
  • Lobby bar(22)
  • Thomas Cook(20)
  • Entertainment staff(20)
  • Room service(20)

Additional Information about Grand Sirenis Riviera Maya Hotel & Spa

Address: Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780 , Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Grand Sirenis Riviera Maya Hotel & Spa 3.5*
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Also Known As:
Grand Sirenis Riviera Maya Hotel And Spa
Grand Sirenis Riviera Maya Hotel Akumal
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Mayan Beach
Grand Sirenis Mexico
Gran Sirenis
Sirenis Riviera Maya
Grand Sirenis Riviera Maya Hotel & Spa Akumal, Mexico

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Amenities

Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#8 Spa Hotel in Akumal #8 Romantic Hotel in Akumal #8 Top resorts Hotel in Akumal #9 On the Beach Hotel in Akumal #10 Family Hotel in Akumal #11 Business Hotel in Akumal
Hotel Class
Official Description (provided by the hotel)
The Grand Sirenis Riviera Maya Resort & Spa 5* is an astonishing complex, situated on the Mayan Riviera, just 20 miles from Playa del Carmen, and 1 hour from the airport at Cancun. Is in a class of its own due to its spectacular design. It brings to mind the ancient Mayan buildings; but at the same time, a moder, minimalist style which blends perfectly with the luxurious natural vegetation in the gardens. ... more   less 
Number of rooms
948

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