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All 20 Akumal hotels

Grand Sirenis Riviera Maya Hotel & Spa

3.5 of 5 Resort (All-Inclusive)   |   Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780 , Mexico
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79%
Ranked #11 of 20 hotels in Akumal
A recent review
5 of 5 stars reviewed yesterday
Martin G
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  • Reviews (4,832)
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4,832 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,111)
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English first
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Just returned from a 10 day holiday. Absolutely fantastic ! We booked the hotel then looked at the reviews, so many negative reviews. Please ignore ! This is the best holiday my family have ever been on. The staff are brilliant and work so hard to make sure everything is just perfect. There is more than enough food to make... More

Was this review helpful? Yes 4
Worcester, United Kingdom
2 reviews
4 of 5 stars Reviewed yesterday NEW

We enjoyed a very nice 2weeks stay at the grand sirenis hotel,on arrival had a difficult time checking in but got there in the end.i found the bell boys to be very polite especially Evan who took all 11 of us to our rooms! The room was large and comfortable but TV was very outdated pool bars were excellent and... More

Was this review helpful? Yes 1
Washington, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Have just came back from a lovely 2 week break. The scenery is fabulous and the beach is beautiful. However not the same can be said about the activities pool which was just outside our room. Extremely drunk people in the pool, made worse by the barmen not controlling the alcohol consumption of some people who had visually had enough.... More

Was this review helpful? Yes 2
london, england
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

First time to Mexico and very glad i chose this hotel. Grand Sirenia is in a good location and not too close o the whole party scene although accessible if you want to at playa del Carmel. Hotel and location Rooms were definatly dated for a 5 star and had very basic amenities although the maids do an excellent job... More

Was this review helpful? Yes 2
Derbyshire
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Just returned from 11 days of being treated like a millionaire.can not believe some of the negative comments. I have done a lot of all inclusive holidays all over the world and this hotel was by far the best. What ever you wanted you got. From the moment you walked out of your room the concierge could not do enough... More

Was this review helpful? Yes 10
1 review
5 of 5 stars Reviewed 2 days ago NEW

Firstly the staff at this hotel are amazing. Hard working always have a smile on their face and they can't do enough for you. Big shouts out to Diego, Salvatore and Argenis at the pool bar near the steakhouse, Karen, Natividad and Ventura at the beach bar and Laura and Elvira (mi bebes) in the Lobby bar who all kept... More

Was this review helpful? Yes 8
Glasgow, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Just returned from a family holiday at the Grand Sirenis and as we had been to Cancun before and stayed at the Riu Palace Las Americas was expecting much of the same treatment!!!, Well how wrong was I? We arrived at the hotel at 4 in the afternoon and we're greeted with a lovely cold drink and checked in very... More

Was this review helpful? Yes 5
Liverpool, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

Smoke Free Areas Required...in Lobby and Bars . I feel like my lungs are full of crap due to inconsiderate smokers..but I suppose all smoker's are inconsiderate..particularly when children are about...look forward to your feedback

Was this review helpful? Yes 3
London, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Myself and my husband flew to Mexico (first time) on 11th July 2014 with Thomson/First Choice for 11 nights, staying at the Grand Sirenis. What a fantastic amazing experience. From the minute we arrived - checked in with a glass of bubbly. Promptly taking to our room, with our luggage arriving not long after. The rooms are huge, with air... More

Was this review helpful? Yes 10
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We loved this place - we couldn't fault a thing!! The room was perfect, cleaned daily (thank you for the lovely towel art), mini bar and coffee replenished. It was also quite close to the theatre & Tequila bar so not very far to walk back after a few cocktails. Our concierge Eddie (ICAT) was brilliant, nothing too much trouble,... More

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Lazy river(109)
  • Very good(79)
  • Ice cream(44)
  • Steak house(42)
  • Playa del(35)
  • Time share(22)
  • Lobby bar(22)
  • Thomas Cook(20)
  • Entertainment staff(20)
  • Room service(20)

Additional Information about Grand Sirenis Riviera Maya Hotel & Spa

Address: Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780 , Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Grand Sirenis Riviera Maya Hotel & Spa 3.5*
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Also Known As:
Grand Sirenis Riviera Maya Hotel Akumal
Grand Sirenis Riviera Maya Hotel And Spa
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Mayan Beach
Grand Sirenis Mexico
Gran Sirenis
Sirenis Riviera Maya
Grand Sirenis Riviera Maya Hotel & Spa Akumal, Mexico

4,996 photos of this hotel

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Room/suite (455)
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Amenities

Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#8 Spa Hotel in Akumal #8 Top resorts Hotel in Akumal #9 On the Beach Hotel in Akumal #10 Romantic Hotel in Akumal #12 Family Hotel in Akumal
Hotel Class
Official Description (provided by the hotel)
The Grand Sirenis Riviera Maya Resort & Spa 5* is an astonishing complex, situated on the Mayan Riviera, just 20 miles from Playa del Carmen, and 1 hour from the airport at Cancun. Is in a class of its own due to its spectacular design. It brings to mind the ancient Mayan buildings; but at the same time, a moder, minimalist style which blends perfectly with the luxurious natural vegetation in the gardens. ... more   less 
Number of rooms
948

Questions & Answers

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1 question
8 days ago

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