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All 20 Akumal hotels

Grand Palladium Riviera Resort & Spa

4.0 of 5 Resort (All-Inclusive)   |   Carretera ChetumaL-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
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Grand Palladium Riviera Resort & Spa
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Ranked #13 of 20 Hotels in Akumal
A recent review
4 of 5 stars reviewed today
cutiepie1998
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1,682 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 of 5 stars Reviewed today NEW

The highlights of my trip revolved around the activities. Those who were running them were very welcoming, and do their job with pride and a smile on their face. The activities vary and most are for all age groups. Special shout out to Marco, Barbie, Ingrid, and Michelle from the entertainment staff. They made my trip 10 times better and... More 

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Saint Louis, Missouri
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

The resort is beautiful and the grounds are very well maintained....Service is excellent...Staff is very helpful and friendly....Rooms are big and lovely....The resort is absolutely huge.....too big for my taste...even after 6 days we needed a map to find most things....in other words we still got lost in the resort..They have golf carts and other vehicles to take you around... More 

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Alberta
Top Contributor
81 reviews 81 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was our 5th time at this resort and 7th Palladium visit so we are loyal and happy. This trip was another good one. Food : 9 of 10 Suggestions for improvement: Some of the items in the buffet are cold, even at opening. Rooms: 8 out 10 no real complaints Food service staff: 9.5 out of 10 Lourdes and... More 

Was this review helpful? Yes 3
DtorAdjunto, Manager at Grand Palladium Riviera Resort & Spa, responded to this review

Dear hiplainsdrifters, I would especially thank you for such a charming and reflecting review which to think over. We are elated to realized that you enjoyed your stay and the service by our staff, that we certainly know it is the best asset we could have and we will make sure to transmit this comments to the persons mentioned in... More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Beautiful resort!!! Staff were great. Nice big clean rooms. Beautiful pools & beaches. Great food & drinks. It's a big report and there is a lot of walking....but I just counted it as my exercise for the day. They do have trolleys that go all over the resort & take you where you want to go but I usually figured... More 

Was this review helpful? Yes 3
DtorAdjunto, Manager at Grand Palladium Riviera Resort & Spa, responded to this review

Dear Smiley7791, I would like to thank you for your nice comments about your holidays in Grand Palladium, it is really gratifying to realize that you enjoyed your stay and you could bring good memories from your vacation. Thanks a lot and please do not hesitate to contact us for any further comment or if you decide to visit us... More 

Sydney, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

A very big resort, huge pool and a nice ambiance. This resort is the best for vacation. A beautiful white sand beach, great foods, clean facilities, kind and thoughtful employee's for taking care of us that makes our vacation special. Really 5 star for the rate. We had enjoy and we are planning to come back here. Worth it!

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DtorAdjunto, Manager at Grand Palladium Riviera Resort & Spa, responded to this review

Dear IsabellaSheppard, We would like to thank you for your feedback about your last holidays with us. For us is essential to know all the opinions from our guests and what we need to do to better meet their expectations. We strive to make every guests vacation one that they will remember as their best vacation ever. Thanks again and... More 

Brampton, Canada
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We planned our first a family vacation in October of 2013 after having kids a 2 year old and 8 month old baby to get away for a relaxing moment. The resort was nice and pretty big which made it was challenging to get around with the stroller. My son loved the choo choo train so we rode it back... More 

Was this review helpful? Yes 2
DtorAdjunto, Manager at Grand Palladium Riviera Resort & Spa, responded to this review

Dear Vagiha Hm First and foremost, thank you for believing in us and for making Palladium your holiday’s destination, for us is really important to realize that our guests feel like home and become part of our Palladium family. We really appreciate your comments,and let me tell you that the kids club was finalized completely and now there are also... More 

Ontario,Ottawa
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I love the Grand Palladium! It is actually my second visit and i am as satisfied ! great service great restaurants and an overall great ambiance ! The salt water pool is amazing! The shows organized by the POP (People of Palladium) are great, lots of activities to do ! They staff is very friendly and helpful ! Everyone makes... More 

Was this review helpful? Yes 1
DtorAdjunto, Manager at Grand Palladium Riviera Resort & Spa, responded to this review

Dear adam_loves_soccer21, Thank you for your comments and feedback about your stay at our resort. All comments are very important for us and for improve our service and facilities every day, as our commitment is to provide the best service and attention at all times to our guests. Thanks again and please do not hesitate to contact us for your... More 

Northampton, Massachusetts
Contributor
17 reviews 17 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We just returned from a lovely stay at the Grand Palladium. We generally do not stay at resorts so we were a little wary but the experience was very good. My daughter was beyond thrilled with the Kids' Club (and participated in several of their performances in the evening - a huge thrill for her). We also really enjoyed morning... More 

Was this review helpful? Yes
DtorAdjunto, Manager at Grand Palladium Riviera Resort & Spa, responded to this review

Dear L S, Thank you for your good comments and feedback, and also for taking the time to explain your experience for other possible guests. All comments are very important for us and for improve our service and facilities every day, as our commitment is to provide the best service and attention at all times to our guests. Thanks again... More 

Thunder Bay, Canada
Reviewer
5 reviews 5 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Grand Palladium Riviera late January 2015 for 7 nights. Our villa was 67 which was the 2nd furthest villa on the extensive property. While it was quiet, it was a long walk to get to everything. There was no view of the ocean which was a bit disappointing to me. The propery is very lush and... More 

Was this review helpful? Yes 4
DtorAdjunto, Manager at Grand Palladium Riviera Resort & Spa, responded to this review

Dear Traced1212, Thank you for your good comments about your stay in our resort and for the nice pictures that you posted. Our goal is not only to make our guests return but to make them feel more comfortable each time and to notice the improvements in our services, we take note of your observations in order to enhance our... More 

Regina
Contributor
15 reviews 15 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Grand Palladium Kantenah last year, and it was so great, we booked again this year at the Riviera. The jungle setting is great, the staff is excellent, and the food and beverage service is excellent. The beach is nice, and so are the pools. The only downside would be the presence of very rude Spanish students,... More 

Was this review helpful? Yes 1
DtorAdjunto, Manager at Grand Palladium Riviera Resort & Spa, responded to this review

Dear Olufh, Thank you ionstancoi, for taking time to give us your feedback about your last holidays in the Palladium. All comments are very important for us and for improving our service and facilities every day. Thank you again and please, don't hesitate to contact with us if you decide to visit us in the future. Cordially, David Calvo Assistant... More 

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Hotel Summarization (Beta)

What travelers say

  • Royal Suites(17)
  • White Sands(13)
  • Salt water pool(11)
  • Very nice(11)
  • Junior suite(11)
  • Great time(10)
  • Room service(9)
  • Kid Club(9)
  • Golf cart(8)
  • Beach bars(8)

Additional Information about Grand Palladium Riviera Resort & Spa

Address: Carretera ChetumaL-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Palladium Riviera Resort & Spa 4*
Number of rooms: 324
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Also Known As:
Grand Palladium Riviera Hotel Akumal
Grand Palladium Riviera Resort And Spa
Grand Palladium Riviera Maya
Hotel Grand Palladium Riviera
Grand Palladium Riveria
Gran Palladium Riviera
Grand Palladium Riviera Resort & Spa Riviera Maya/Akumal, Mexico
Hotel Style:
#7 Luxury Hotel in Akumal
#9 Top resorts Hotel in Akumal
#12 Romantic Hotel in Akumal
#13 Family Hotel in Akumal

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