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All 20 Akumal hotels

Grand Palladium Riviera Resort & Spa

4.0 of 5 Resort (All-Inclusive)   |   Carretera ChetumaL-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
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79%
Ranked #14 of 20 hotels in Akumal
A recent review
5 of 5 stars reviewed yesterday
Todd C Bismarck, Arkansas
  • Reviews (1,367)
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1,367 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (200)
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English first
Bismarck, Arkansas
1 review
5 of 5 stars Reviewed yesterday NEW

We took the whole family plus one. My sons 15 and 18 and daughter and her friend 12 and 13. I can say they had an awesome time. So much to do with great pools and beaches. They loved the entertainment staff, Checko, Barbie and the others at the pool. They played games and had a great time. The rest... More

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We took our kids (14 & 16) and had a great time. There is something for everyone. There is even a pool for little kids. They have lots of scheduled activities and games. Checko at the pool is fantastic. He gets everyone involved and makes sure everyone is having fun. He remembers everyone's name. Barbie, Fabian, and the guy from... More

Was this review helpful? Yes 2
DtorAdjunto, Manager at Grand Palladium Riviera Resort & Spa, responded to this review

Dear Monasimms Thanks a lot for such a delightful review about your last holidays in our resort. Reading it made us feel happy for being part of the team that made possible to offer you a memorable vacation with your Family. Thank you again and we look forward to your next visit! Kind regards, David Calvo Director Adjunto / Assistant... More

Fort Wayne, Indiana
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This resort is beautiful. The beaches are beautiful, there are tons of amazing pools, just walking around this place is awesome as the paths are right through all the natural plants of the jungle. There are a lot of restaurants and all of them have a vegetarian option and beautiful salad bars. The spa is really amazing, even if you... More

Was this review helpful? Yes 3
DtorAdjunto, Manager at Grand Palladium Riviera Resort & Spa, responded to this review

Dear DevaRegina, Thanks a lot for such a delightful review about your last holidays in our resort. Reading it made us feel happy for being part of the team that made possible to offer you a memorable vacation. Thank you again and we look forward to your next visit! Kind regards, David Calvo Assistant Manager More

Phoenix, Arizona
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in the White Sands area. Service was excellent. The rooms were clean, food was excellent for an all-inclusive. The resort has plenty to do for the kids, family, and whoever. They even have a room dedicated to reading where you can borrow books or just sit in the lounge and read. A beautiful little Catholic Church on the... More

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DtorAdjunto, Manager at Grand Palladium Riviera Resort & Spa, responded to this review

Dear CapturetheWorld, Thanks a lot for such a delightful review about your last holidays in our resort. Reading it made us feel happy for being part of the team that made possible to offer you a memorable vacation. Thank you again and we look forward to your next visit! Kind regards, David Calvo Assistant Manager More

Contributor
19 reviews 19 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

First off, this resort is HUGE. Expect to WALK A LOT. With that said, even for someone who likes to walk and exercise on a regular basis, I found this resort HUGE. The beach was nice. My favorite spot to soak up the sun and relax was at the salt water pool. It was also closest to my room. Food... More

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DtorAdjunto, Manager at Grand Palladium Riviera Resort & Spa, responded to this review

Dear Jmooo, We would like to thank you for your feedback about your last holidays with us. For us is essential to know all the opinions from our guests and what we need to do to better meet their expectations, in fact we are already working in some of the observations you made. Thanks again and please let us know... More

Oconomowoc, Wisconsin
Reviewer
4 reviews 4 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

stayed here June 14-21, it was our 3rd time there, 1st time was back in '08. We've gone to a few other resorts in Riveria Maya and find ourselves rating all the other places against this one. Everyone that stays there may not share the same opinion, but we love the place, keep going back and would go back again.... More

Was this review helpful? Yes 3
DtorAdjunto, Manager at Grand Palladium Riviera Resort & Spa, responded to this review

Dear MarkAC61, First and foremost, thank you for your good comments and feedback from your last stay with us. I feel glad to realize that you did have the wonderful vacations expected, specially being a repeater guest that enjoyed your previous visits. Thanks again and please let us know if there is anything further we can do and feel free... More

High Ridge
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have went back to the Palladium this year because of all the fun we had in 2013. The service was definitely better than last year, and we thought last year was good. If you like to have a quiet and relaxing vacation then I recommend staying at the White Sands there at the Palladium. The Riviera is nice, but... More

Was this review helpful? Yes 2
DtorAdjunto, Manager at Grand Palladium Riviera Resort & Spa, responded to this review

Dear Ron T, First and foremost, thank you for your good comments and feedback from your last stay with us. I feel glad to realize that you did have the wonderful vacations expected, specially being a repeater guest that enjoyed your previous visits. Thanks again and please let us know if there is anything further we can do and feel... More

Senior Contributor
41 reviews 41 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is going to be a long one! Overall, in the grand scheme of things, we had a great time at the resort. Be prepared for a 1.5 hour trip to and from the airport, which was a bit of a drag. I wasnt interested in riding in a van for that long after a 2 hour flight. Its one... More

Was this review helpful? Yes 2
DtorAdjunto, Manager at Grand Palladium Riviera Resort & Spa, responded to this review

Dear dirroomsf2, We would like to thank you for your feedback about your last holidays with us. For us is essential to know all the opinions from our guests and what we need to do to better meet their expectations, in fact we are already working in some of the observations you made. Thanks again and please let us know... More

Ottawa, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just returned from a relaxing week at the Grand Palladium Riviera (June 1-8). We initially booked at the White Sands Section of the Resort but when we arrived, we were “upgraded” to an ocean view room in the Riviera section, building 62. Rooms: If we weren't upgraded I definitely wouldn't pay extra for the ocean view since you’re so far... More

Was this review helpful? Yes 3
DtorAdjunto, Manager at Grand Palladium Riviera Resort & Spa, responded to this review

Dear Kobimilo, We would like to thank you for your feedback about your last holidays with us. For us is essential to know all the opinions from our guests and what we need to do to better meet their expectations, in fact we are already working in some of the observations you made. Thanks again and please let us know... More

Mérida, Yucatan, Mexico
Contributor
16 reviews 16 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Food was ok, staff was ok, facilities were ok. The transportation was a nightmare. And definite do not have your wedding here. Food was cold, wedding ended at midnight, which is super early for a Mexican wedding, and there was no transportation after the wedding for everyone. The por bride sat in the lobby for over an hour, along with... More

Was this review helpful? Yes 6
Antonio P, Manager at Grand Palladium Riviera Resort & Spa, responded to this review

Dear Josh H, Thank you for your comments and opinion about your stay with us. For us is very important to know the impressions of our visitors in order to enhance our performance day after day. We regret that your expectations were not fulfilled and that you found everything just ok, as we work hard with the aim of creating... More

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Hotel Summarization (Beta)

What travelers say

  • Royal Suites(17)
  • White Sands(13)
  • Junior suite(11)
  • Very nice(11)
  • Salt water pool(11)
  • Great time(10)
  • Room service(9)
  • Kid Club(9)
  • Beach bars(8)
  • Golf cart(8)

Additional Information about Grand Palladium Riviera Resort & Spa

Address: Carretera ChetumaL-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Palladium Riviera Resort & Spa 4*
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Also Known As:
Grand Palladium Riviera Resort And Spa
Grand Palladium Riviera Hotel Akumal
Grand Palladium Riviera Maya
Hotel Grand Palladium Riviera
Grand Palladium Riveria
Gran Palladium Riviera
Grand Palladium Riviera Resort & Spa Riviera Maya/Akumal, Mexico

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Amenities

Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool
Hotel Style
#5 Luxury Hotel in Akumal #10 Top resorts Hotel in Akumal #13 Romantic Hotel in Akumal #14 Family Hotel in Akumal
Hotel Class
Official Description (provided by the hotel)
The Grand Palladium Riviera Resort & Spa is located sea front with superb access to the beach and is only 20 minutes from Playa del Carmen. Guests are invited to use the facilities provided by the adjoining Grand Palladium Colonial Resort & Spa, the Grand Palladium Kantenah Resort & Spa, and the Grand Palladium White Sand Resort & Spa. ... more   less 
Number of rooms
324

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