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All 20 Akumal hotels

Grand Palladium Riviera Resort & Spa

4.0 of 5 Resort (All-Inclusive)   |   Carretera ChetumaL-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
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Grand Palladium Riviera Resort & Spa
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Ranked #13 of 20 hotels in Akumal
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed yesterday
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1,276 people have reviewed this hotel

Traveler rating
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419
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (181)
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English first
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed yesterday NEW

Most rooms are available after 15h. At arrival you immediately receive a colored bracelet that indicates your Room type. In to the Riviera lobby there is a private shower room where you can change at arrival and enjoy the pool or beach immediately or enjoy them until the last minute. Shower gel and soap are available. Your luggage gets a... More

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hampshire
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This was our first trip to Mexico and the first long haul trip for our 2 girls. We travelled with Thomsons who use the Dreamliner, well I cant give that plane enough praise, comfort and legroom, fantastic! Now for the resort, one word to describe it, beautiful! Yes it is a very large resort but when you are there round... More

Was this review helpful? Yes 1
Barrie, Canada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We arrived on Feb. 19 2014 to join a party of 8 other family members only to find out our room was unavailable. In other words there was no room in the Inn that night! We were taken to another hotel overnight, given several perks. upgrades, plus a reimbursement for the night of Feb. 19th via Westjet Vacations and with... More

Was this review helpful? Yes 3
Trowbridge, England, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I visited this resort nearly a year ago last May with my sister, her second visit, my first and I have to say that I had the best holiday I have ever had (don't tell my husband as we have been on many holidays together!). The resort was gigantic and i was worried that I would never find my way... More

Was this review helpful? Yes 2
DtorAdjunto, Manager at Grand Palladium Riviera Resort & Spa, responded to this review

Dear Arthur B, First and foremost, thank you for your good comments and feedback from your last stay with us. I feel glad to realize that you did have the wonderful vacations expected with your Sister, specially being a repeater guest that enjoyed your previous visits. Thanks again and please let us know if there is anything further we can... More

Summit, New Jersey
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I visited the grand palladium riviera resort and spa with my 2 kids (2 years and 4 years) and husband very recently. It is a great property and they take a lot of care of their visitors. The food, alcohol and activities are unlimited & designed to occupy every minute of your day... but the good thing is that you... More

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for 10 nights in August was absolutely beautiful loved every minute. Went the the girlfriend and we hated the thought of leaving would 100% recommend this to any couple seeking a fun chilled place. Spent days in the sap was lovely and cleaned and massages were brilliant. Only problem I came across was how big the place was... More

Was this review helpful? Yes 2
DtorAdjunto, Manager at Grand Palladium Riviera Resort & Spa, responded to this review

Dear Jordan J First and foremost, thank you for your good comments and feedback from your last stay with us. I feel glad to realize that you did have the wonderful vacations expected. Thanks again and please let us know if there is anything further we can do and feel free to contact us for your next visit to grant... More

Cleveland, Ohio
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

There are definitely pros & cons. Pros. The place is beautiful. All the lobbies clean you see hard working employees everywhere cleaning and very friendly. The view from the saltwater pool is breathtaking and love the sand on the beach enjoyed walking every morning. We had a connecting suite traveling with two teenage girls glad the rooms connected. We requested... More

Was this review helpful? Yes 4
DtorAdjunto, Manager at Grand Palladium Riviera Resort & Spa, responded to this review

Dear Jan H, We would like to thank you for your feedback about your last holidays with us. For us is essential to know all the opinions from our guests and what we need to do to better meet their expectations, in fact we are already working in some of the observations you made. Thanks again and please let us... More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Have just returned from a 2 week holiday in the Colonial Section of the Grand Palladium. This was a return visit as we stayed there 2 years ago and absolutely loved it. We went with my sister and brother-in-law, who have stayed at another location in the Riviera Maya, and I couldn't wait to see what they thought of this... More

Was this review helpful? Yes 3
DtorAdjunto, Manager at Grand Palladium Riviera Resort & Spa, responded to this review

Dear Irene S, First and foremost, thank you for your good comments and feedback from your last stay with us. I feel glad to realize that you did have the wonderful vacations expected, specially being a repeater guest that enjoyed your previous visits. Thanks again and please let us know if there is anything further we can do and feel... More

BC
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is our 3rd time staying at a Grand Pallidium and we always had great experiences in Riveria Nayarit and Jamacia. We were booked to stay in the Kantenah side however when we checked in we were told we were getting an upgrade over to the Riveria side and that our room was ocean view. After taking 2 shuttles around... More

Was this review helpful? Yes 4
DtorAdjunto, Manager at Grand Palladium Riviera Resort & Spa, responded to this review

Dear Worldtravellers69, First and foremost, thank you for your comments about your holidays in our resort and for taking the time to share your observations. About the situations that you said in your trip report, I would like to mention that it is important for us as a hotel to know how and where we fall short and what we... More

dedham, ma
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 20, 2014

Yes, I did have to walk quite a bit but I did not want to wait for the shuttles. I was in one of the last buildings in this section (67) and it was very quiet at night. The closest beach was rocky but it was a nice walk along the shore to get to the saltwater pool. I spent... More

Was this review helpful? Yes 3
DtorAdjunto, Manager at Grand Palladium Riviera Resort & Spa, responded to this review

Dear wackyjacqui, Thanks a lot for such a delightful review about your last holidays in our resort. Reading it made us feel happy for being part of the team that made possible to offer you a memorable vacation. Thank you again and we look forward to your next visit! Kind regards, David Calvo Assistant Manager. More

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Hotel Summarization (Beta)

What travelers say

  • Royal Suites(17)
  • White Sands(13)
  • Very nice(11)
  • Junior suite(11)
  • Salt water pool(11)
  • Great time(10)
  • Room service(9)
  • Kid Club(9)
  • Beach bars(8)
  • Golf cart(8)

Additional Information about Grand Palladium Riviera Resort & Spa

Address: Carretera ChetumaL-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Amenities:
Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool
Hotel Style:
#5 Luxury Hotel in Akumal
#10 Top resorts Hotel in Akumal
#10 Romantic Hotel in Akumal
#14 Family Hotel in Akumal
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Palladium Riviera Resort & Spa 4*
Official Description (provided by the hotel):
The Grand Palladium Riviera Resort & Spa is located sea front with superb access to the beach and is only 20 minutes from Playa del Carmen. Guests are invited to use the facilities provided by the adjoining Grand Palladium Colonial Resort & Spa, the Grand Palladium Kantenah Resort & Spa, and the Grand Palladium White Sand Resort & Spa. ... more   less 
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Also Known As:
Grand Palladium Riviera Hotel Akumal
Grand Palladium Riviera Resort And Spa
Grand Palladium Riviera Hotel
Grand Palladium Riviera
Grand Palladium Riviera Resort
Grand Palladium Riviera Maya
Hotel Grand Palladium Riviera
Grand Palladium Riveria
Gran Palladium Riviera
Grand Palladium Riviera Resort & Spa Riviera Maya/Akumal, Mexico

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