We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Palladium White Sand Resort & Spa

Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Hotel amenities
Grand Palladium White Sand Resort & Spa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #14 of 21 Hotels in Akumal
A recent review
4 of 5 stars Reviewed June 5, 2009
rkymtn1 Washington DC, District of Columbia
Share an Experience

1,777 reviews from our community

Traveler rating
    881
    510
    239
    98
    49
See reviews for
567
800
13
3
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (361)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1777)
  • Mar-May only
    (468)
  • Jun-Aug only
    (456)
  • Sep-Nov only
    (363)
  • Dec-Feb only
    (490)
All months
There are newer reviews for Grand Palladium White Sand Resort & Spa
See the most recent reviews
Washington DC, District of Columbia
Contributor
13 reviews 13 reviews
9 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed June 5, 2009

First off, if you are nervous about H1N1, please do not let it stop you. We were considering postponing since we have a 16 month old, but decided to go. Once we arrived health officials did take all our temps and again before issuing our boarding passes. I only saw one person with a mask on at the airport. As... More 

Was this review helpful? Yes 8
Washington, D.C.
1 review
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 1, 2009

The grounds are amazing and the property is well maintained by the management. Whoever designed this resort is a true visionary. This resort would have been my favorite all-inclusive I have been to except for the unfortunate fact that the food is terrible. I don't have much to add to the many other reviews about how nice the property was,... More 

Was this review helpful? Yes 6
Colorado Springs, Colorado
Contributor
15 reviews 15 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 24, 2009

We just got back from a week at the Palladium White Sand and our experience overall was excellent. Since we like quietness, having so few people at the resort was great. There was never a wait at a restaurant even though they only had 4 a la carte restaurants and one buffet restaurant open. One night we went to the... More 

Was this review helpful? Yes 8
Madison, WI
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 19, 2009

My husband and I got married on May 2nd. Unfortunately the swine flu epidemic broke out about a week before. We went around and around deciding if we would go or not, in the end we did decide to go and were so ecstatic that we did! First of all, let me say that we never felt in danger at... More 

Was this review helpful? Yes 8
vancouver
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 3, 2009

First, i will start off by saying that I am not an easy-going and easy to please person. I am picky and have been used to luxurious resorts and good food. This resort, including its amenities, staff, food, and overall services just blew me away. It was by far the best vacation I've ever had with no complaints whatsoever. Room:... More 

Was this review helpful? Yes 9
Lexington,Ky
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed May 1, 2009

Four of us traveled to the White Sands April 14-21. As a little background, my husband and I have been to the Riviera Maya 5 times, and have stayed at 7 AI's. I will break the review into sections so you can skip to the parts that interest you. Front Desk-Thanks to really slow service by Apple Vacations, we arrived... More 

Was this review helpful? Yes 8
chicago, ill
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed April 26, 2009

My husband and I stayed at the Grand Palladium White Sand from 04/14/09 to 04/23/09. Arrival: Cancun airport is very nice & customs are as professional as can be. Transfer with Vacation Express/Best Day Travel in Cancun was painless. No timeshare sharks or delays. Bus ride was for 1.45 hours with two extra stops to drop off people in other... More 

Was this review helpful? Yes 8
London, ON
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 24, 2009

We just returned home, after an amazing stay at the GP- Riviera, what a great resort that has a gorgeous beach and a great layout. Sure it's big, but as someone else mentioned at least you don't feel crowded this way (the best way!) Plus they have the 'villa' trams that pck you up and take you to your lobby,... More 

Was this review helpful? Yes 6
ottawa
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 23, 2009

We stayed at the Grand Palladium White Sand Resort April 8-15. Luckily, not with Conquest. I am quite disturbed to hear how poorly they were treated and understand why they wouldn't recommend this place or ever go back. My bf and I didn't have any problems and it's only the second time I've been to a resort, so I guess... More 

Was this review helpful? Yes 4
Colorado Springs
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed April 23, 2009

This was my 12th trip to the Riviera Maya area, second time to an all-inclusive there. ARRIVAL: Our trip started out with a four hour delay at the Denver airport while a plane part was flown in from L.A. Not a good start for a trip. We finally arrived at the Palladium at 10:30 pm (several hours late) and the... More 

Was this review helpful? Yes 4
Hotel Review Summarization

What travelers say

  • Salt water pool(16)
  • Beach bars(16)
  • Very good(13)
  • Golf cart(12)
  • Junior suite(11)
  • Kid Club(9)
  • Royal Suites(9)
  • Segway tours(7)
  • Riviera Maya(7)
  • Playa del(7)
Questions? Get answers from hotel staff and past guests. Ask a question

1,992 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1952)
Viewed
Pool/beach area (543)
Viewed
Hotel & grounds (397)
Viewed
Room/suite (248)
Viewed
View from room (41)
Viewed
Dining (112)
Viewed
Family/play areas (27)
Viewed
Bathroom (29)
Viewed
Business center/function rooms (7)
Viewed
2:52
Videos (19)
Viewed
Other (529)

Management photos: Courtesy of the property manager

Viewed
All management photos (40)
Viewed
Hotel & grounds (7)
Viewed
View from room (11)
Viewed
Business center/function rooms (1)
Viewed
Dining (3)
Viewed
Room/suite (7)
Viewed
Pool/beach area (5)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question