7 of us spent 14 days in the white sand resort from April 13-26. Well for this resort there is more bad than good.Its rare for me to write negatively but I'm just stating the facts for us. We have been going to Mexico for 10 years and this hotel is one of the disappointments. This was the first resort... More

This is our first visit to Mexico, having been to the DR and Cuba several times before. We (my husband and I) absolutely loved it there! Our building request was granted just as we had asked (Villa 56, 3rd floor, king bed). This location was perfect - close to the beach and the pool. I emailed a week ahead of... More

Got back April 21/13 from a 14 day stay at the White Sand. this was the first stay here and enjoyed it alot. Room was nice, a little dated but very clean. The grounds are beautiful, alot of paths and trails to get all over the large resort. Lots of wild life away from the buildings. Tried all the A... More

We stayed at the White Sands for 11 nights (Apr 3-14). We had a fantastic time. Resort is very large but easy to get around once you get your bearings. Never used the trams but visitied each lobby numerous times. Staff, services, cleanliness was fantastic. A little disappointed that I did not see much wildlife on our side...mostly at Colonial.... More

We had another wonderful stay at White Sands Apr.12-19. This was our 2nd stay at White Sands and thoroughly enjoyed our week at this beautiful resort. Grand Palladium does cover a large area and can be a lot of walking but there are always golf carts and trains (trolleys) around which you can hop on and go from one lobby/hotel... More

We just got back on Tuesday April 23 2013,we stayed there for two weeks, when we booked seven months ago we thought we were staying at the white sands which is rated as a five star, when we arrived there we were put in the Riviera section which is rated as a four star resort, when we asked our rep... More

Our group of 9 stayed at the White Sands from April 11-18th. We had a wonderful experience at this huge resort. We were very impressed by the amount of staff working day and night to keep the resort clean and functioning. The grounds are absolutely beautiful with a connected lagoon, bridges, covered walkways which make it even more pretty at... More

We stayed in Grand Palladium Colonial White Sand two weeks from Monday 25th of February, our third trip to the Maya coast. Everything was excellent, the junior suite, the food, the service, the people, the surroundings. Really no complaints, except for a small one (Management please read this). The terrace was big enough, but the furniture was laughable: two cheap... More

As I write this i am sitting in the lobby waiting for our drive to the airport. Overall we had a good vacation. We arrived just after noon, so the rooms weren't ready so we went for lunch and explored a bit. When our room was ready we were told we'd been upgraded to Royal Suites. At first we were... More