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All 20 Akumal hotels

Grand Palladium White Sand Resort & Spa

4.0 of 5 Resort (All-Inclusive)   |   Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
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Grand Palladium White Sand Resort & Spa
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80%
Ranked #12 of 20 hotels in Akumal
A recent review
5 of 5 stars reviewed yesterday
Keshia L Houston, Texas
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1,495 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (284)
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English first
Houston, Texas
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed yesterday NEW

This was my 2nd stay at the Grand Palladium White Sands and it was wonderful. The property is so beautiful. We love the villas they are well kept. The pools are so awesome and the show's are amazing, the Palladium People are so talented the acrobats blow us away. They do an awesome job at keeping the property clean. The... More

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Chicago, Illinois
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is one of those occasions when you wish there was a "good" choice in between "average" - which this resort isn't - and "very good" which sometimes it isn't either. But on consideration I will err on the side of "very good". We have stayed here maybe four times over the years, usually in the Colonial and Kantenah side... More

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Doncaster
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We actually stayed here at the end of April 2013. I had the best holiday it's my favourite holiday to date. I loved it. The pool the bars the beach was lovely. We stayed at the top end right up passed the sea water pool so on a night we would get a beer and sit on the benches watching... More

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Centreville, Virginia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

We spend 2 weeks at the Grand Palladium White Sands in July 2014 after a nice stay last year at the Grand Palladium Lady Hamilton in Jamaica. We knew what we were getting into and like the idea of the full suite as the junior suites essentially force your family to live in a single room. This is a HUGE... More

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Barrie, Canada
Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

I treated my wife to a special 40th birthday away, we stayed between July 11-19th. I booked a suite 5831 and it turned out to be a great room, you get a living room, separate bathroom and separate bedroom. Both rooms had a flat screen tv and a balcony. The room was cleaned daily (thanks Margarito) and the bar fridge... More

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DtorAdjunto, Manager at Grand Palladium White Sand Resort & Spa, responded to this review

Dear hotsouth, We would like to thank you for your feedback about your last holidays with us. For us is essential to know all the opinions from our guests and what we need to do to better meet their expectations, in fact we are already working in some of the observations you made. Thanks again and please let us know... More

Kitchener, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have recently booked 2 weeks at the White Sands for this coming November. This will be our 7th trip and the 3rd in the last 12 months. We spent a week last November and another week this April. Every trip has been fantastic. People are always friendly and do their best to please. We did have a problem with... More

Was this review helpful? Yes 4
DtorAdjunto, Manager at Grand Palladium White Sand Resort & Spa, responded to this review

Dear Cobblestonekw, First and foremost, thank you for your good comments and feedback from your last stay with us. I feel glad to realize that you did have the wonderful vacations expected, specially being a repeater guest that enjoyed your previous visits. Thanks again and please let us know if there is anything further we can do and feel free... More

Denver CO
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We recently visited Grand Palladium. Overall, this is a great hotel and we loved the actual place. However, our so called membership we bought last year (3 weeks) was all of a sudden only a "trial membership." The hotel representative, Brisa, greeted us upon our arrival but soon began a web of lies. As soon as we saw the regular... More

Was this review helpful? Yes 1
Pickering, Canada
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

My review will be divided into 3 sections. The Good. The Bad. And Tips. The Good. 1) Our check in was speedy. (We were the only people to arrive at our particular time!) and the lady at check in was nice. 2) The food was great! The dry buffet (You can't go in wet like you can at the pool... More

Was this review helpful? Yes 5
DtorAdjunto, Manager at Grand Palladium White Sand Resort & Spa, responded to this review

Dear Denise B, I am sorry to hear that your stay and experience at the Gran Palladium Riviera Resort and SPA was a disappointing one. About the issues that you said in your trip report, I would like to mention that it is important for us as a hotel to know how and where we fall short and what we... More

Fort Worth, Texas
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I will start my review by saying that I have stayed at the Grand Palladium Resort in Jamaica, so I have another Grand Palladium to compare to. The Grand Palladium in Jamaica is far and away better than this one. The people are more friendly and WANT to help you and friend you. The people here tend to avoid you.... More

Was this review helpful? Yes 4
DtorAdjunto, Manager at Grand Palladium White Sand Resort & Spa, responded to this review

Dear MNoxon, First and foremost, thank you for your comments about your holidays in our resort and for taking the time to share your observations. About the situations that you said in your trip report, I would like to mention that it is important for us as a hotel to know how and where we fall short and what we... More

Maryville, Missouri
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Our family of 5 stayed at the resort from july 1st - 8th. This was our 4th stay in 5 years. The beach and grounds our awsome and kept extremely manicured. The facilities are always spotless, the pools, weight room, dining and buffet areas and walking areas...The rooms were spotless when we arrived and recieved a fruit basket. the fridge... More

Was this review helpful? Yes
DtorAdjunto, Manager at Grand Palladium White Sand Resort & Spa, responded to this review

Dear iloveriveriamaya2012, Thank you for your good comments and for the feedback, as our commitment is to provide the best service and attention at all times to our guests, and the way we can do it is to know what our guests like and the things we can enhance. We are happy to understand that you and your family enjoyed... More

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Hotel Summarization (Beta)

What travelers say

  • Salt water pool(19)
  • Beach bars(16)
  • Very good(15)
  • Golf cart(14)
  • Junior suite(14)
  • Royal Suites(9)
  • Kid Club(9)
  • Not sure(7)
  • Would highly recommend(7)
  • Segway tours(7)

Additional Information about Grand Palladium White Sand Resort & Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Palladium White Sand Resort & Spa 4*
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Also Known As:
Grand Palladium White Sand Hotel Akumal
Grand Palladium White Sand Resort And Spa
Palladium White Sands
Grand Palladium White Sands Resort
Grand Palladium White Sand Resort & Spa Riviera Maya/Akumal, Mexico

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Amenities

Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style
#4 Luxury Hotel in Akumal #8 Romantic Hotel in Akumal #9 Spa Hotel in Akumal #9 Top resorts Hotel in Akumal #10 On the Beach Hotel in Akumal #14 Family Hotel in Akumal
Hotel Class
Official Description (provided by the hotel)
The Grand Palladium White Sand Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium White Sand are invited to use the facilities provided by the adjoining Grand Palladium Colonial Resort & Spa, the Grand Palladium Kantenah Resort & Spa, and the Grand Palladium Riviera Resort & Spa (excluding the Royal Suite facilities). ... more   less 
Number of rooms
264

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