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All 20 Akumal hotels

Grand Palladium White Sand Resort & Spa

4.0 of 5 Resort (All-Inclusive)   |   Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
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Grand Palladium White Sand Resort & Spa
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80%
Ranked #12 of 20 hotels in Akumal
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
funinthesun Yorkton, Canada
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Yorkton, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

Hubby & myself went with a small group in mid Feb for two wks ... Let me start off by saying the resort as big as it is was awesome you had choices to walk or stay in your area & if you didn't want to walk you could wait and catch the lil train that goes through the different... More

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Ontario
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed yesterday NEW

Ok I have been to a LOT of all inclusives over the past many years and I've been to a few in the Akumal area so I will give you an honest, no holds barred review. The Palladium is basically 4 resorts in one with 4 lobbies. I know a lot of reviews say that they are 'shared lobbies' but... More

Was this review helpful? Yes 1
Ottawa, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were a group of 14 people and stayed at the Grand Palladium Whitesands from Feb.3 to 17, 2014. My wife and I have stayed many times at the Grand Palladium in Mexico and Dominican Republic and we were the ones who recommended the Whitesands. Needless to say that the entire group was totally impressed with all the services provided... More

Was this review helpful? Yes 1
DtorAdjunto, Manager at Grand Palladium White Sand Resort & Spa, responded to this review

Dear Feelix_1960, First and foremost, thank you for your good comments and feedback from your last stay with us. I feel glad to realize that you did have the wonderful vacations expected, specially being a repeater guest that enjoyed your previous visits. Thanks again and please let us know if there is anything further we can do and feel free... More

Hamilton, Ontario, Canada
Reviewer
4 reviews 4 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My fiancee and I had our wedding at the White Sands on January 8th, 2014. We had 42 guests with us (both friends and family). I will try to divide the review into sections as there is A LOT to talk about (so please read on!). Hope everyone finds my review helpful! I will be comparing this resort often to... More

Was this review helpful? Yes 5
DtorAdjunto, Manager at Grand Palladium White Sand Resort & Spa, responded to this review

Dear Zafri M, Thank you for taking the time to share your highlights of your wedding and vacation with us. We are delighted you enjoyed your stay with us, and we appreciate your comments as they will help us to improve our services. If there is anything that we can do for you in the future, please do not hesitate... More

Eureka, Missouri
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Two of the most relaxing vacations we have had were at this resort. From arrival, we felt pampered with Champagne and cheese and fruit tray waiting in our room. We brought friends the second time and they really liked the various restaurants and that we had access to the whole resort area. The bartenders seem to be having as much... More

Was this review helpful? Yes 2
DtorAdjunto, Manager at Grand Palladium White Sand Resort & Spa, responded to this review

Dear Jim G, Thanks a lot for such a delightful review about your last holidays in our resort. Reading it made us feel happy for being part of the team that made possible to offer you a memorable vacation. Thank you again and we look forward to your next visit! Kind regards, David Calvo Assistant Manager More

Banff National Park, Canada
2 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Yes it is huge...yes you have to walk a bit, plenty of transport if you don't want to. All 6 of us, 14 to 61, found this resort to be fantatic. Staff friendly and helpful, rooms clean, comfortable and large, pools were awesome, beaches fantastic....great snorkelling. Food was good with way too much to chose from, bars all over the... More

Was this review helpful? Yes 3
DtorAdjunto, Manager at Grand Palladium White Sand Resort & Spa, responded to this review

Dear 510David51, First and foremost, thank you for your good comments and feedback from your last stay with us. I feel glad to realize that you did have the wonderful vacations. Thanks again and please let us know if there is anything further we can do and feel free to contact us for your next visit to grant you the... More

Orlando, Florida
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great all inclusive. The staff is available 24/7. Friendly staff-they bend over backwards to make your stay very pleasant. About 1 1/2 hour from Cancun airport. The ATMs in hotel did not work-so try to obtain pesos in airport.

Was this review helpful? Yes 2
DtorAdjunto, Manager at Grand Palladium White Sand Resort & Spa, responded to this review

Dear Escapee1, Thank you for your time and for your comments. In all moment, we try to help our guests and I would like to comment that all requests are subject to the availability of the resort. Don't hesitate to contact with us if we can help you with anything in the future. Kind regards, David Calvo Assistant Manager. More

Dallas, Texas
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This was our 3rd trip to the Mayan Riviera, the first with our daughter. This resort was no where near as nice as the two different resorts we have stayed at previously. We did our research before booking this resort, we are reasonable people with reasonable expectations and we take online reviews with a grain of salt. The online reviews... More

Was this review helpful? Yes 3
Antonio P, Manager at Grand Palladium White Sand Resort & Spa, responded to this review

Dear Steven T, Thank you for your feedback about your last holidays with us. For us is really important to know all the impressions from our customers and what we need to do to better meet our guests’ expectations. We feel really sorry that your experience in Grand Palladium was not so excellent as desired. About the comments that you... More

Camrose, Canada
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

It all started when we checked in...paid for the White Sands Imperial ..we weren't on the list. Ended up in the Riviera. Then we had issues with room, everything from closet doors, coffee pot, shower to blow dryer sparking and cord turning black. They did offer to change our rooms but then we were so far away from everything that... More

Was this review helpful? Yes 2
Antonio P, Manager at Grand Palladium White Sand Resort & Spa, responded to this review

Dear Liz J, Thank you for your feedback about your stay in our resort, for us is very important to know the opinion of our customers in order to improve our service day after day. We feel really sorry to realize that we didn’t meet your expectations due the mentioned glitches despite all our efforts to grant you a memorable... More

Beloit, Wisconsin
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I chose this resort because of the beach and the Kids Club that also had a Baby's Club. We took our whole family including a 2, 3, 4, and 8 yr old. The Clubs have an excellent facility (staffed by the Fabulous Rochelle, for one) which is a great place for the kids while you swim, play volleyball, eat, etc.... More

Was this review helpful? Yes 3
DtorAdjunto, Manager at Grand Palladium White Sand Resort & Spa, responded to this review

Dear Kay C, Thank you for your good comments and for the feedback, as our commitment is to provide the best service and attention at all times to our guests, and the way we can do it is to know what our guests like and the things we can enhance. We are happy to understand that you and your group... More

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Hotel Summarization (Beta)

What travelers say

  • Salt water pool(19)
  • Beach bars(16)
  • Very good(15)
  • Golf cart(14)
  • Junior suite(14)
  • Royal Suites(9)
  • Kid Club(9)
  • Playa del(7)
  • Segway tours(7)
  • Not sure(7)

Additional Information about Grand Palladium White Sand Resort & Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#4 Luxury Hotel in Akumal
#5 Romantic Hotel in Akumal
#9 Top resorts Hotel in Akumal
#15 Family Hotel in Akumal
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Palladium White Sand Resort & Spa 4*
Official Description (provided by the hotel):
The Grand Palladium White Sand Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium White Sand are invited to use the facilities provided by the adjoining Grand Palladium Colonial Resort & Spa, the Grand Palladium Kantenah Resort & Spa, and the Grand Palladium Riviera Resort & Spa (excluding the Royal Suite facilities). ... more   less 
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Also Known As:
Grand Palladium White Sand Resort And Spa
Grand Palladium White Sand Hotel Akumal
Grand Palladium White Sands
Grand Palladium White Sand
Grand Palladium White Sand Hotel
Grand Palladium White Sand Resort
Grand Palladium White Sand Resort Spa
Palladium White Sands
Grand Palladium White Sands Resort
Grand Palladium White Sand Resort & Spa Riviera Maya/Akumal, Mexico

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