We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 20 Akumal hotels

Grand Palladium White Sand Resort & Spa

4.0 of 5 Resort (All-Inclusive)   |   Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Hotel amenities
Grand Palladium White Sand Resort & Spa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save Saved
You added Grand Palladium White Sand Resort & Spa to your Saves list
79%
Ranked #13 of 20 Hotels in Akumal
A recent review
5 of 5 stars reviewed 3 days ago
A S Winnipeg, Canada
Write a Review

1,591 reviews from our community

Traveler rating
    796
    456
    209
    85
    45
See reviews for
507
710
13
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (300)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1591)
  • Mar-May only
    (437)
  • Jun-Aug only
    (457)
  • Sep-Nov only
    (311)
  • Dec-Feb only
    (386)
All months
Winnipeg, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

We stayed at the grand palladium white sands resort! It was an amazing trip and would definitely go back. We went for 10 days. The staff were so friendly and helpful. The resort is huge as you are able to go to all four of the resorts that are connected to it. They have a train and golf carts that... More

Was this review helpful? Yes 3
DtorAdjunto, Manager at Grand Palladium White Sand Resort & Spa, responded to this review

Dear A S, Thanks a lot for such a delightful review about your last holidays in our resort. Reading it made us feel happy for being part of the team that made possible to offer you a memorable vacation. Thank you again and we look forward to your next visit! Kind regards, David Calvo Assistant Manager More

Ottawa
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Went to GPws on a family trip of 10 family members. There where 6 adults and and 4 teenagers from age 13-19. This is a very, very large resort and it is hard to get around. The rooms are dated as the pictures show polyester bed spread and dirty couches in the rooms. Some of us could get the wi-... More

Was this review helpful? Yes 1
DtorAdjunto, Manager at Grand Palladium White Sand Resort & Spa, responded to this review

Dear RexOttawa I would like to give you thank you for your time and your comments. I will share this with the rest of the team. I respect your point of view but in all moment, we have personal to help our guest with anything. If we can help you with anything in the future, don't hesitate to contact with... More

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

We have just returned back to reality after an amazing 2 week honeymoon at the grand palladium white sands resort in the riviera maya Mexico. 2 weeks was a perfect amount of time even though we felt we could stay forever! We stayed in building 53 which was close to the lobby and main pool. The beach was only a... More

Was this review helpful? Yes 1
DtorAdjunto, Manager at Grand Palladium White Sand Resort & Spa, responded to this review

Dear Tony A, Thank you for your good comments and for the feedback, as our commitment is to provide the best service and attention at all times to our guests, and the way we can do it is to know what our guests like and the things we can enhance. We are happy to understand that you enjoyed your stay,... More

Barrie
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just back from another visit to Grand Palladium White Sand and overall a great trip. The only negative is the smokers. It would be fine if they sat in one place to enjoy a cig but many feel they should smoke and walk around sharing there smoke with anyone who comes near them. That said my suggestion is why not... More

Was this review helpful? Yes
DtorAdjunto, Manager at Grand Palladium White Sand Resort & Spa, responded to this review

Dear Joedad, We would like to thank you for your feedback about your last holidays with us. For us is essential to know all the opinions from our guests and what we need to do to better meet their expectations, in fact we are already working in some of the observations you made. Thanks again and please let us know... More

SATELLITE BEACH
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This all inclusive resort has it all for the whole family. Their are many different places to enjoy unlimited food and drinks from around the world. The beaches are pristine. The nightly shows will captivate you. The only complaint I heard from anyone was the place was to big. Absolutely Beautiful. I would highly recommend at least a few days... More

Was this review helpful? Yes 3
DtorAdjunto, Manager at Grand Palladium White Sand Resort & Spa, responded to this review

Dear PAUL F, Thank you for your good comments and for the feedback, as our commitment is to provide the best service and attention at all times to our guests, and the way we can do it is to know what our guests like and the things we can enhance. We are happy to understand that you and your family... More

St-Lazare
Contributor
12 reviews 12 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for a second time at the White Sands from Aug. 30th to Sept. 6 2014. The room was clean, the air conditioner was working, the mini bar was stocked every day. The nice thing is that you decide how much laundry you create, do you need to change your sheets every day? do you do this at home?... More

Was this review helpful? Yes 2
DtorAdjunto, Manager at Grand Palladium White Sand Resort & Spa, responded to this review

Dear natneal, First and foremost, thank you for your good comments and feedback from your last stay with us. I feel glad to realize that you did have the wonderful vacations expected, specially being a repeater guest that enjoyed your previous visits. Thanks again and please let us know if there is anything further we can do and feel free... More

Rye, New York
2 reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

My family enjoyed our stay at the White Sands. We found the kid's clubs to be fantastic as they allowed R&R for both my husband and me. Diego and Iris did a great job organizing activities and making them fun for the entire family whether they were the football toss or a bean bag toss. My son, Jack, loves wearing... More

Was this review helpful? Yes 2
DtorAdjunto, Manager at Grand Palladium White Sand Resort & Spa, responded to this review

Dear bosco_hoggins, Thank you for your good comments and for the feedback, as our commitment is to provide the best service and attention at all times to our guests, and the way we can do it is to know what our guests like and the things we can enhance. We are happy to understand that you and your family enjoyed... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

to leave that is. My kids, my parents and I were practically in tears waiting for the bus to pick us up & take us back to the airport. A full week was not long enough to see and do everything they had to offer. I had read the reviews and was very torn about staying here. I liked the... More

Was this review helpful? Yes 1
DtorAdjunto, Manager at Grand Palladium White Sand Resort & Spa, responded to this review

Dear worldtraveleramanda, First and foremost, thank you for your good comments and feedback from your last stay with us. I feel glad to realize that you did have the wonderful vacations expected. We are very grateful to have their wishes met. I will transmit your kind comments to all the staff and especially our Front desk Manager Laura Lopez. Thanks... More

Birmingham, England
Reviewer
5 reviews 5 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Now, in spite of the five star rating, I knew before I went that it would be truly a five star experience but I thought it would be very good. In fairness, the hotel is ok, just ok...not poor as a two star rating indicates, but not good enough to be worthy of a three star rating. I'll star with... More

Was this review helpful? Yes 10
DtorAdjunto, Manager at Grand Palladium White Sand Resort & Spa, responded to this review

Dear UndamagedPanda, Thank you for taking time to give us your feedback about your last holidays in the Grand Palladium Resort & Spa. All comments are very important for us to improve our service and facilities every day. Concerning the perception about the food, I just would like to explain that our aim is to fulfill the expectations of a... More

Toronto, Ontario, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you’ve never gone to Mexico or if you’ve never been to the Palladium, you should know a few important facts before you head to this fabulous destination. First, the hotel is situated in a rain forest surrounded by lush vegetation and includes a breath-taking beach with an infinity pool. Bring insect repellant or you’ll be bitten by the mosquitos.... More

Was this review helpful? Yes 14
DtorAdjunto, Manager at Grand Palladium White Sand Resort & Spa, responded to this review

Dear Panda168, Thank you for your good comments and for the feedback, as our commitment is to provide the best service and attention at all times to our guests, and the way we can do it is to know what our guests like and the things we can enhance. We are happy to understand that you enjoyed your stay, and... More

Do you own or manage Grand Palladium White Sand Resort & Spa?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Grand Palladium White Sand Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Salt water pool(19)
  • Beach bars(16)
  • Very good(15)
  • Golf cart(14)
  • Junior suite(14)
  • Kid Club(9)
  • Royal Suites(9)
  • Playa del(7)
  • Would highly recommend(7)
  • Not sure(7)

Additional Information about Grand Palladium White Sand Resort & Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Palladium White Sand Resort & Spa 4*
Number of rooms: 264
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, BookIt.com, Priceline, Odigeo and Tingo so you can book your Grand Palladium White Sand Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Palladium White Sand Resort And Spa
Grand Palladium White Sand Hotel Akumal
Palladium White Sands
Grand Palladium White Sands Resort
Grand Palladium White Sand Resort & Spa Riviera Maya/Akumal, Mexico

1,842 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1803)
Viewed
Hotel & grounds (353)
Viewed
Pool/beach area (473)
Viewed
Room/suite (221)
Viewed
View from room (40)
Viewed
Dining (93)
Viewed
2:52
Videos (19)
Viewed
Bathroom (28)
Viewed
Family/play areas (15)
Viewed
Business center/function rooms (5)
Viewed
Other (556)

Management photos: Courtesy of the property manager

Viewed
All management photos (40)
Viewed
Hotel & grounds (7)
Viewed
View from room (11)
Viewed
Business center/function rooms (1)
Viewed
Dining (3)
Viewed
Room/suite (7)
Viewed
Pool/beach area (5)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay