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All 20 Akumal hotels

Grand Palladium White Sand Resort & Spa

4.0 of 5 Resort (All-Inclusive)   |   Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
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Grand Palladium White Sand Resort & Spa
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Ranked #14 of 20 Hotels in Akumal
A recent review
5 of 5 stars reviewed yesterday
Kerry S Saskatoon, Saskatchewan, Canada
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1,746 reviews from our community

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    499
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Saskatoon, Saskatchewan, Canada
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
5 of 5 stars NEW

My wife and I just got back from 2 weeks at the white sands resort, February 2-16. This was our second stay at the resort and it was every bit as good as the first. The staff were all very friendly and helpful but there were also some standouts. Ernesto at the travel club on the beach was always in... More 

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York, Pennsylvania
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I recently returned from a week long vacation at the Grand Palladium in the Riviera Maya. This is the third resort that we have vacationed at in this area. Although the other two were nice, this was better. The food was great, employees were friendly and helpful, and the resort was beautiful and well maintained (although very... More 

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Saint Louis, Missouri
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We went with a group of 20 of our friends to celebrate all of us turning 30 years old. White sands was a great resort for this type of vacation. The resort was large enough that we had plenty of things to do, and it wasn't a very "couply" resort. Daniel & Diego at the smaller pool were AMAZING!!! They... More 

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great time, great place. Lots to do and it never seem crowded. We travelled with a large group and had no problems staying together as a large group. Great beach tons of room. Excellent food and drinks, great variety, short lines. Would travel there again.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

First let me start by saying that I'm use to staying at resorts like Sandals, Secrets and The Excellence, so my expectation was for this resort to be similar to those. Unfortunately this was not the case as this resort was substantially below the standards of the foregong. Here is my comments: a. Pool – The pool looks nice, it... More 

Was this review helpful? Yes 1
Brooklyn, New York
1 review
1 of 5 stars Reviewed 4 days ago NEW

This is our family and friends third trip to Grand Palladium White Sands in Cancun Mexico. first two was great, soon as we purchase a CLUB MEMBER that's when they look at you different way specially with booking vacation 6 month in advance you don't received the service they promise When we arrived we have to argue for the rooms... More 

Was this review helpful? Yes 3
Taba, Egypt
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I stayed in a junior suite in Palladium White sand and resort for fourteen days in February. the place is great. The staff is very friendly and professional, the food and service was outstanding and the site itself was quite relaxing with a nice white beach with comfortable sun beads an clean beach towels. My room was taken care of... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
DtorAdjunto, Manager at Grand Palladium White Sand Resort & Spa, responded to this review

Dear TravellingPer, Thank you very much for your nice comments about your stay in our resort and for such a wonderful description of all the services and information for a pleasant holiday. We feel really happy that you enjoyed your vacation with us as this is our purpose and the aim of our dedication. I’m sure you will enjoy the... More 

Montreal, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We spent 7 nights there and it was a week in paradise. We got married there 3 days after arrival and all our 27 guest did enjoy the wedding and the week at the resort. This is a real all inclusive resort with no extra to pay only tips to give to the wonderful staff. We really recommend this resort... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 3
DtorAdjunto, Manager at Grand Palladium White Sand Resort & Spa, responded to this review

Dear 5141gv, First and foremost, thank you for taking the time to write down your good comments about your wedding and your stay in the Gran Palladium Riviera Maya . I am really happy to realize that finally our commitment was successful and we could provide you with nice experiences and souvenirs of that special moment. I will transmit your... More 

Seattle, Washington
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We just returned from a week at the White Sands. The property is actually 1 of 5 interconnected Palladium resorts so getting around could be quite tedious as combined, they are absolutely massive. The service, cleanliness and beach were outstanding but the facilities were in need of some improvements. The mini-golf course and shuffle board equipment needed repairs. There were... More 

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DtorAdjunto, Manager at Grand Palladium White Sand Resort & Spa, responded to this review

Dear Blake206595, I am sorry to learn that your stay and experience at the Gran Palladium Resort and SPA was a disappointing one. About the issues that you said in your trip report, I would like to mention that it is important for us as a hotel to know how and where we fall short and what we need to... More 

Maryland
Reviewer
4 reviews 4 reviews
3 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We spent Feb 6-15 at Grand Palladium White Sands and loved every minute of it! We will definitely return. Was a bit nervous due to the size of the resort but that ended up being a positive not a negative. Lots of options we did not experience in smaller resorts. Walking through the resort was beautiful. Rooms were very nice... More 

Was this review helpful? Yes 5
DtorAdjunto, Manager at Grand Palladium White Sand Resort & Spa, responded to this review

Dear dodieb, Thank you for your good comments and feedback, and also for taking the time to explain your experience for other possible guests. All comments are very important for us and for improve our service and facilities every day, as our commitment is to provide the best service and attention at all times to our guests. Thanks again and... More 

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Hotel Summarization (Beta)

What travelers say

  • Salt water pool(19)
  • Beach bars(16)
  • Very good(15)
  • Golf cart(14)
  • Junior suite(14)
  • Royal Suites(9)
  • Kid Club(9)
  • Not sure(7)
  • Playa del(7)
  • Segway tours(7)

Additional Information about Grand Palladium White Sand Resort & Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Palladium White Sand Resort & Spa 4*
Number of rooms: 264
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, BookIt.com, Caribbean Online Mgt Corp., Expedia, Orbitz, Priceline, Travelocity, Booking.com and Tingo so you can book your Grand Palladium White Sand Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Palladium White Sand Resort And Spa
Grand Palladium White Sand Hotel Akumal
Palladium White Sands
Grand Palladium White Sands Resort
Grand Palladium White Sand Resort & Spa Riviera Maya/Akumal, Mexico
Hotel Style:
#8 Luxury Hotel in Akumal
#9 Spa Hotel in Akumal
#10 Top resorts Hotel in Akumal
#11 On the Beach Hotel in Akumal
#11 Romantic Hotel in Akumal
#14 Family Hotel in Akumal

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