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Grand Bahia Principe Coba

#9 of 21 Hotels in Akumal
Certificate of Excellence
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Carretera Chetumal - Cancun km 250, Akumal 77760, Mexico
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1 room 1 guest
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Grand Bahia Principe Coba
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9,761 Reviews from our TripAdvisor Community

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Traveler rating
    5,592
    2,690
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We wanted to go to the moon palace as we had been there before and loved it however it was too expensive so we found grand bahia coba which was within our budget and it sounded too good to be true, so was a little worried what it would be like. We read reviews which where a bit hit and... More 

Was this review helpful? Yes 1
northeast
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

Rooms are very large , comfy bed. Minibar stocked daily - room kept clean by Angel , thank you. We had top floor block 10b , top floor was a great choice but we overlooked a restaurant. The entertainment around the pools is good, the team work extremely hard, making sure everybody enjoys there holiday. The pools are extremely busy,... More 

Was this review helpful? Yes 4
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Best for the family trip. Every night there are some kind of shows. However the beach was not good as I imagined. Some kind of seaweeds are all around. Except this I can recommend all the people this place. I definitely like to come again within 5 years.

Was this review helpful? Yes 6
Milton, Massachusetts
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I just returned from my 6 night vacation to Grand Bahia Principe Coba. I had a very mixed experience there, but thought that for the price I paid it was a bargain! Lobby/Hotel room/pools/waterpark: All buildings associated with the hotel are immaculately kept and in great condition. The design is pleasing and seems very high end. The main lobby is... More 

Was this review helpful? Yes 4
Kitchener, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Overall we had a great time. Everything was clean, food and service was great. I hate to complain because overall this resort is great but I do feel that if they want to keep a high rating they will need to address some of these matters. Air conditioning was not good at all in my room or in total 3... More 

Was this review helpful? Yes 3
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Guest: On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Grand Bahia Principe Coba. We really appreciate you taking the time to send your valuable comments about your stay with us as it helps to maintain the quality at the hotel. Regarding the situation described; all... More 

2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife booked this holiday after 12 yrs of no holidays saving for 2yrs and scrimping and scraping our way through. After a 3hr drive to Gatwick 3hr delay 10hr flight 2hr transfer we finally arrived. And it has been worth it all and more . Beautiful resort Stunning setting Clean heavenly beach its everything I dreamed and more. The... More 

Was this review helpful? Yes 8
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Guest: We are delighted that you have spent your vacation with us and that you enjoyed your visit at our facility. We appreciate you choosing our resort for your holidays and sharing your impressions. We are very touched to learn that your vacations at the resort were full of happiness and that our staff made your stay unforgettable. It... More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great resort,with great service around the clock. The room was nice and sparkling clean, food was excellent and with plenty of choices. the resort is huge but the transportation to the the beach and various amenities was adequate; never have to wait for more then 5 minutes. There were some sea weeds on the water, but the stuff was working... More 

Was this review helpful? Yes 5
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Guest: We really appreciate you taking the time to send your valuable comments about your stay with us as it helps to maintain the quality at the hotel. We are very happy you and your family members enjoyed the resort. It is a pleasure to read that all your expectations have been exceeded. It is always a great pleasure... More 

Greater Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

First things first the entertainment team were fantastic they worked endlessly but there are ones that personalised our holiday and made our daughter have the best holiday. Aleandro(gave our daughter and her friend the nick name the frozen girls so cute !!) , Jonathan and Eduardo Thanks !!!. Some of the nicest barmen on any holiday we have been on... More 

Was this review helpful? Yes 9
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Guest: We would like to express our gratitude for choosing our hotel for your vacations. We appreciate your detailed feedback regarding your recent stay at our hotel resort. It will certainly help us to keep focus on customer satisfaction and fulfillment of our hotel standards. We are very touched to learn that your vacations at the resort were full... More 

Toronto, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We checked into the Grand Bahia Principe Coba on August 10th to the 17th and I must say, this hotel is worth every single penny! The resort is HUGE, but after the first day or so you'll be completely familiar with everything plus you can use all the facilities of Grand Bahia Principe Tulum as well, so it's like a... More 

Was this review helpful? Yes 6
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Guest: We really appreciate you taking the time to send your valuable comments about your stay with us as it helps to maintain the quality at the hotel. It is with great pleasure that we were reading your valuable review about your stay and know that you enjoyed all the facility, the grounds, the food at the buffet, the... More 

Norwich, England, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Had never been on holiday out of Europe before so was really excited for this, however me and my boyfriend both found this quite an odd holiday. When we arrived after a long flight, the porters who sorted out the luggage system were really disorganised. Everything is centred around the lobby: trains to other parts of the hotel, coaches for... More 

Was this review helpful? Yes 5
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Guest: First of all I would like to thank you for your detailed feedback regarding your recent stay at our hotel resort. It will certainly help us to keep focus on customer satisfaction and fulfillment of our hotel standards. We are delighted that you have spent your vacation with us and that you enjoyed your visit at our facility.... More 

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