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Grand Bahia Principe Coba

#8 of 21 Hotels in Akumal
Certificate of Excellence
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Carretera Chetumal - Cancun km 250, Akumal 77760, Mexico
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Grand Bahia Principe Coba
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9,570 Reviews from our TripAdvisor Community

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Traveler rating
    5,487
    2,636
    927
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3,124
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,943)
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    (9570)
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Montreal, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

We were 2 family in vacation, 6 adults and 4 kids and we are unanimous for saying that was our best VACATION EVER ... even if my step-mother in law was with us.... that says it all !!!! The food was awesome, the room and instalations were spotlessly clean. The staff attentive and friendly. Don't miss the chance to greet... More 

Was this review helpful? Yes 4
Stirling, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

Just love this resort, its great for all ages, so much to do, Great Food, Drink, Entertainment, Beach, the list is endless. The staff are amazing, On our last visit Victor Antonio @ Piscis Snack Bar was just #1 Can't fault anything

Was this review helpful? Yes 4
Ashby-de-la-Zouch
Level Contributor
39 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Let me start by saying this was the first (and proably last) All Inclusive holiday we have ever been on. There were plenty of good things but some not so good. My major gripe was simple...if you are looking for a relaxing beach/pool holiday then look somewhere else. The beach is unusable, completely full of seaweed (see picture) and quite... More 

Was this review helpful? Yes 15
Torrance, CA
Level Contributor
1 review
4 of 5 stars Reviewed 2 days ago NEW

My family and I just spent a glorious week at the Grand Bahia Principe Coba. Overall, my 4 year old, husband, and I had a FABULOUS time. The hotel itself is beautiful and well kept. There is wildlife everywhere and it is nice to see how they are respected and protected by the staff and hotel guests. It is also... More 

Was this review helpful? Yes 4
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Guest: First of all I would like to thank you for your detailed feedback regarding your recent stay at our hotel resort. It will certainly help us to keep focus on customer satisfaction and fulfillment of our hotel standards. We really appreciate your comments about the staff, the service, the buffet, the room and our facility. Regarding the situation... More 

Wentzville, Missouri
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We just returned from 7 nights at the Bahia Coba. It was an amazing trip! Our family of 4 had a great time. We have two kids- ages 10 and 8 and they loved this vacation. First of all, we touched down at the airport to an amazing sunny day. Our transfer was quick- we dropped off people at one... More 

Was this review helpful? Yes 10
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Guest: On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Grand Bahia Principe Coba. Thank you for share your comments with us, we are really happy to know that you and your family members enjoyed the water park, the buffet, the pools, the rooms and our... More 

Glasgow
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Where do I start..... The room was dated and the walls were in need of being painted. The lamp shades were all old and very dusty. The bathroom had cracks on the mirror. The first day we arrived, we sadly discovered our tap water was brown. When we complained at reception, they "apparently" tried to fix the problem but the... More 

Was this review helpful? Yes 1
Vancouver
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

From the time we were greeted at the front of the resort by the drivers/bellhops, until we left 7 days later, the service was outstanding! The only complaint we would have is at check-in at the Coba resort, we were apparently given the Royal Golden Hotel. The check-in process was a bit of a gong show. There were 15 of... More 

Was this review helpful? Yes 6
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Guest: We really appreciate you taking the time to send your valuable comments about your stay with us as it helps to maintain the quality at the hotel. It is a pleasure to know that you enjoyed your holidays, the service, and our facility. It was honor for our entire team to provide you with excellent service as our... More 

Birmingham, United Kingdom
5 of 5 stars Reviewed 3 days ago NEW

Where do I start?! Firstly ignore any of the negative comments made about this hotel, I cannot rave about it enough! From the moment we arrived we were blown away by the lobby and the staff, greeted by the bell boys who took your luggage to your room to the reception staff who had a welcome drink waiting for us.... More 

Was this review helpful? Yes 3
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Guest: First of all I would like to thank you for your detailed feedback regarding your recent stay at our hotel resort. It will certainly help us to keep focus on customer satisfaction and fulfillment of our hotel standards. Your honest opinion can be a valuable reference for other customers who are thinking to stay with us, so we... More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This resort is one I can thoroughly recommend after spending 2weeks from 10th to 24th July. The location, people, entertainment and facilities were excellent. We stayed in block 29b room 32932 and this overlooked the small spa pool and was in a good position on the complex. Close by the main pool but far enough that you didn't have a... More 

Was this review helpful? Yes 2
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Guest: On behalf of our team we thank you for sharing your vacation experience at our hotel. We really appreciate your positive comments about the service, staff, activities, animation team, and our facility. It was honor for our entire team to be at your service again making your holiday enjoyable. We hope you will visit us again and we... More 

Emmen, The Netherlands
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have just returned after spending two weeks at this amazing hotel (7th July - 21th July) This was our third time at the Grand Bahia Principe. First time was in 2010 - Tulum section and in 2012 and 2015 - Coba section. The resort is amazing. Very clean and well maintained. The staff is very, very friendly. They will... More 

Was this review helpful? Yes 4
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Guest: We highly appreciate your loyalty in choosing our hotel again and your valuable comments. Thank you for your comments about the services, the staff, the rooms, the wildlife, and our facility. It is a pleasure for our team members to get your acknowledgment. It was honor for our entire team to be at your service again making your... More 

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