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Grand Oasis Tulum

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Ctra. Chetumal-Puerto Juarez, Km. 251, Akumal 77780, Mexico
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Grand Oasis Tulum
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Grand Oasis Tulum
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647 reviews from our community

Traveler rating
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202
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pittsburgh, Pennsylvania
2 reviews
5 of 5 stars Reviewed today NEW

Having been home in Pittsburgh, Pa. for a couple weeks now, it has given my wife and I more than enough time to reflect how truly wonderful our stay was! We recently had a child (baby girl, 6 months and 2 days now) and after being pregnant all last summer/fall missing baseball, and football season, and spending the past 5... More 

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

Beautiful beach and hotel! Lacks entertainment. If you are looking to just relax this is the place! There is nothing around it is very quite and peaceful. Hands down the best beach we have ever seen!! The staff is nice but if you tip them they go above and beyond!

Was this review helpful? Yes 1
OasisHotelResorts, Director General at Grand Oasis Tulum, responded to this review

Dear Alliebella, Thank you for taking the time to share your brilliant comments regarding your stay with us. We are delighted that you loved our beach. We agree with you that our hotel is the perfect place to relax, which is why we are known as the ‘Calm Resort’. Nevertheless we do offer several activities and shows for those looking... More 

Virden, Canada
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Place was alright to stay at. Rooms really Clean. Beach wasn't the best but it was ok. Food was excellent. All al a Carte restaurants were really good. Tours were excellent. all tours very close to resort. Tour guides were all very helpful and knowledgeable

Review collected in partnership with this hotel

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OasisHotelResorts, Director General at Grand Oasis Tulum, responded to this review

Dear Darin, Thank you for taking the time to share your brilliant comments regarding your stay with us. We are happy to read that you enjoyed the variety of foods we offer and that you took the opportunity to visit our beautiful surroundings. Thank you for choosing us as hosts to your vacation. We hope to welcome you back soon.... More 

1 review
4 of 5 stars Reviewed 3 days ago NEW

Grand Oasis Tulum was amazing. The setting is so beautiful. As soon as I walked into the hotel I was greeted with a nice blue Champagne style drink which immediately set the tone for the entire weekend. There was a large group of us that was down for a destination wedding wish was absolutely amazing. The bride dealt with Omar... More 

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OasisHotelResorts, Director General at Grand Oasis Tulum, responded to this review

Dear Patrick, Thank you for taking the time to share your fantastic comments about your stay with us. We are delighted that you enjoyed our hotel. We appreciate your kind words towards our team and will of course congratulate them for their excellent service. Thank you for recommending us and we look forward to welcoming you back soon! Kind regards More 

Fairfield, Ohio
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

The food was great and varied. The front desk staff were so-so, but all the other staff were excellent! However, don't stay here if you're allergic to mold. The room looked very clean, but all of them smell "musty". I'm highly allergic to mold, and ended up with a very expensive trip to the doctor that was a 30 minute... More 

Was this review helpful? Yes 1
OasisHotelResorts, Director General at Grand Oasis Tulum, responded to this review

Dear Michelle, Thank you for taking the time to share your comments. While we are delighted that you enjoyed the wide variety of foods we offer and the service you received from many of our team, we would like to offer you our sincerest apologies for the inconvenience you had. The safety of our guests is of paramount importance to... More 

Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were there first week of May. Architecture: It is a great design. Nothing a vanguard but white clean and simple with no kitschy elements. A heaven for any one remotely sensitive to contemporary design. Restaurants: There are a few “a la carte”. “Stake house” was so so. The “Italian” was ok. The “Al Sur” very good. The “Careyes” a... More 

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OasisHotelResorts, Director General at Grand Oasis Tulum, responded to this review

Dear Wojtek, Thank you for taking the time to share your wonderful comments about your stay with us. We are always delighted to welcome back repeat guests and are thrilled that you had an even better time on this occasion. It is always wonderful to hear that our team have made a stay even more memorable and we will of... More 

Cary, North Carolina
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Great place to relax and enjoy the beautiful views of the turquoise waters of the Caribbean Ocean and white sand beach. During our 2 night stay, I and my cousin who accompanied me, particularly enjoyed such views from our ocean-front room, as well as from the terrace of the excellent Careyes Restaurant where we enjoyed an elegantly-served a la carte... More 

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OasisHotelResorts, Director General at Grand Oasis Tulum, responded to this review

Dear Eleanor, Thank you for taking the time to share your terrific comments regarding your stay with us. We are delighted to read of your praise towards our team and we will of course congratulate them on their great service. It brings us much joy reading that your dinner at Careyes was one of the best you have ever had... More 

Denver, Colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our third stay at the Grand Oasis Tulum and WOW what improvement from last year!!! With a few tweaks, this could/will be for sure one of the better AI at the Riviera Maya in terms of its size, so close to the beach, infrastructure and the value what you get for your money. The staff works super hard and always... More 

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OasisHotelResorts, Director General at Grand Oasis Tulum, responded to this review

Dear Migipin, Thank you for taking the time to share your wonderful comments regarding your recent stay with us. We are always delighted to welcome back repeat guests and we are overjoyed to read that you enjoyed the improvements we have made! It is always wonderful to hear that our team have made a stay even more memorable. Rest assured... More 

New Jersey
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Went with husband for our anniversary, 5 days & it was amazing! The weather perfect, property beautiful, very clean, ocean front room beautiful, great service, food excellent every restaurant was different with delicious food & each night a different experience on the restaurants. We would like to thank Albino by the infinity pool bar, what a nice guy. Also very... More 

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OasisHotelResorts, Director General at Grand Oasis Tulum, responded to this review

Dear Fletchas, First and foremost thank you for choosing us as hosts to such a special occasion as you and your husband’s anniversary; we are delighted that you had such an amazing time! Our team always aim to make our guests feel right at home so we truly appreciate your kind words aimed towards them. Rest assured we will congratulate... More 

Avon, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel is quiet making it a nice place to relax. Noel Gomez is very friendly and nice in the Coffee and me coffee shop. She made a drink for me everyday that they normally don't make. The rooms are all nice but vary in size quite a bit. The restaurants were all very good and the service was great.

Was this review helpful? Yes 1
OasisHotelResorts, Director General at Grand Oasis Tulum, responded to this review

Dear Brian, Thank you for taking the time to share your great comments about your stay with us. We really appreciate your praise towards our restaurants and our service. We will of course congratulate our team for their excellent work. Thank you for choosing us as hosts to your vacation and we hope to welcome you back in the very... More 

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Oasis Pool (32)
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