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All 20 Akumal hotels

Grand Palladium Kantenah Resort and Spa

4.5 of 5 Resort (All-Inclusive)   |   Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
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Grand Palladium Kantenah Resort and Spa
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Ranked #7 of 20 Hotels in Akumal
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
GarryK Toronto
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3,290 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars NEW

Huge property, beautiful sandy beach, the food is of high quality, unlimited visits to a-la-carte restaurants. Some people complain at mosquitoes but that was not a problem to me (according to locals, this might be a problem indeed during the wet season). It all started in the worst possible way. We (my wife and I) arrived around 7:00pm when it... More 

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

we love this place having been 3 times we can't wait to return. We love the great choice of restaurants and the fact you can have waiter service on all inclusive.the food is fab love Sunday paella, Japanese, Brazilian in fact all of the restaurants, have never really had to wait longer than 20 minutes for a table but always... More 

Was this review helpful? Yes 8
Kitchener
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Some of our 40 guests stayed here for my recent wedding and loved it. The beaches are beautiful white sand and crystal blue waters, what more can you ask of a small piece of paradise in such a stupendous country! This place is part of 4 other attached hotel resorts so its big. So bring your walking shoes, your sense... More 

Was this review helpful? Yes 6
Victoria, Canada
Contributor
18 reviews 18 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We visited the Grand Palladium (GP) Kantenah for the 6th time from January 31st to February 14th, 2015. We went 1 week earlier (because of flights) this year and had an awesome relaxing time. (We normally go the middle 2 weeks of February). We were in Building 51 - 3rd floor - which we love because it is close to... More 

Was this review helpful? Yes 8
ColonialKantenah, Director General at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear IdaW1259, Thank you very much for this amazing comment about your holidays in our Grand Palladium Resort & Spa. We are delighted to having exceeded their expectations and we hope see you again in 2016 to make your holidays an unforgetable time. Warms regards, Santiago Escañuela Food and Beverage Assistant Manager More 

Vernon, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We got married with 50 friends and family attending. First check in was horrible, for the bride and groom we took three hrs to get our room and were continually sent to the back of the line in favour of those who spoke spanish. Several employees tried to help me but Luis a manager kept sending me to the back... More 

Was this review helpful? Yes 4
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Hayley, first of all, we want to thank you for your wedding, we are happy to read that you had an amazing wedding and that you recomend us for another marriege We take notes about your comments to improve our service and performance, as well thank you for your consideration best regards, Celia Benito Director Adjunto / Assistant Manager... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Firstly I would like to note that my husband and I are not avid travelers, this is the first all inclusive vacation we have taken and our first time in Mexico. We chose this resort as we were having our wedding and we have people in our families with children, we wanted something where there would be tons to do... More 

Was this review helpful? Yes 4
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Rachel, thank you for your great reviw We are glad to know that your group had a great wedding thank you for mention the honeymooners dinner was outstanding and that even with no notification prior arrival, the vegetarian menu for your husband was deliciouus again thank you for your time regards, Celia Benito Director Adjunto / Assistant Manager Grand... More 

Pacific Grove, California
1 review
5 of 5 stars Reviewed 6 days ago NEW

The absolutely very best hotel on the planet with the absolute worst WiFi internet in the world. Why would I be yacking about the Internet???? Welll.. Given I have been there 13 times, and the first few times the Internet was EXCELLENT. As such this allowed me to tend to my business while away on vacation in a scant 30... More 

Was this review helpful? Yes 2
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I travelled with 30 people for my daughters wedding. Everyone had an awesome time. There was something for everyone from the toddlers to great grandparents. I rate everything overall as very good; excellent in my opinion would be for something the Trumps or Gates would expect. Anything we wanted or needed was attended to. The safe is included in the... More 

Was this review helpful? Yes 4
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Alan, Thank you very much for your comments and point of view we are happy toread you recommend Palladium specialy as as wedding destination Best regards, Celia Benito Director Adjunto / Assistant Manager Grand Palladium Colonial Resort & Spa Grand Palladium Kantenah Resort & Spa More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

There are no words to describe how amazing this place is! We have been back 4 months now and I still have major holiday blues! Everything is perfect here, anybody that says otherwise are either going with the wrong person or are the ones that spend all there time in the room on 'wifi' ... Sad but true! We stayed... More 

Was this review helpful? Yes 8
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Jade, Do not worry, we will not move from where we are. we will keep working to improve and in your next trip surprise you again warm regards, Celia Benito Director Adjunto / Assistant Manager Grand Palladium Colonial Resort & Spa Grand Palladium Kantenah Resort & Spa More 

Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the best holiday , hotel and place we have ever been. The food was amazing and the choice was outstanding. The standard is so good. We ate at every restaurant and the Japanese was our favourite. Every where was spotless and the staff where nice and helpful. The entertainment was excellent at the white sands and travelling around... More 

Was this review helpful? Yes 4
ColonialKantenah, Director General at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Andrew M, Thank you very much. comments like this make that we feel proud to be part of the Palladium staff.Your full satisfaction is our first goal! Thanks again for this awesome comment, we hope see you here back as soon as possible! Warms regards, Santiago Escañuela Food & beverage Assistant Manager More 

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Hotel Summarization (Beta)

What travelers say

  • Very good(53)
  • Steak house(27)
  • Beach bars(25)
  • Mayan suite(20)
  • Buffet restaurant(19)
  • Great time(17)
  • Riviera Maya(17)
  • Playa del(14)
  • Ala carte(12)
  • Salt water pool(11)

Additional Information about Grand Palladium Kantenah Resort and Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Grand Palladium Kantenah Resort and Spa 4.5*
Number of rooms: 422
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Also Known As:
Kantenah Palladium Grand
Grand Palladium Kantenah Hotel
Palladium Mexico
Palladium Grand Resort
Hotel Grand Palladium Kantenah
Palladium Kantenah
Grand Maya Palladium Riviera
Grand Palladium Kantenah Resort Spa
g Palladium Kantenah
Grand Palladium Mayan
Hotel Style:
#3 Luxury Hotel in Akumal
#4 Romantic Hotel in Akumal
#5 Top resorts Hotel in Akumal
#6 Spa Hotel in Akumal
#6 On the Beach Hotel in Akumal
#7 Family Hotel in Akumal

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