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All 20 Akumal hotels

Grand Palladium Kantenah Resort and Spa

4.0 of 5 Resort (All-Inclusive)   |   Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
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Grand Palladium Kantenah Resort and Spa
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85%
Ranked #8 of 20 hotels in Akumal
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
K2-2004 Bristol, United Kingdom
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2,728 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (369)
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English first
Bristol, United Kingdom
Reviewer
3 reviews 3 reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Returned yesterday from Mexico after a great two week family with my wife and our families. I will break down the holiday into separate parts so you can skip to the parts that are relevant to your needs. Airport & Transfers Its a relatively smooth process getting through Cancun airport. Make sure you take the time to fill out the... More

Was this review helpful? Yes 23
ColonialKantenah, Manager at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear k2-2004, thank you so much for your extense review. We take note of all your points an thenk you for recomend us. best regards, Celia Benito Director Adjunto / Assistant Manager Grand Palladium Colonial Resort & Spa Grand Palladium Kantenah Resort & Spa More

Boston, MA
Reviewer
5 reviews 5 reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was our first visit to the GP Kantenah, and the Riviera Maya in general, and our first experience with an all-inclusive. We’ve been to several other islands in the Caribbean – USVI, BVI, St. Kitts and Nevis. Overall, we had a very good experience at this resort, especially given the value for the price. I did a lot of... More

Was this review helpful? Yes 8
ColonialKantenah, Manager at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Belmontjim, Thank you very much for your email, tips and lovely words. We will keep working to improve Palladium every day and definetly comments like yours help us a lot. As well its an excellent motivation to the staff and in name of them, we want to thank you for your confidence. Best regards, Celia Benito Director Adjunto /... More

Collingwood, Canada
Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My review is from a bit back- but when we were there everything was great. great food, great service, the weather was amazing, the rooms were nothing extra but very clean. close to playa del carmen, and close to the attractions we wanted. great for the price they offer

Was this review helpful? Yes
ColonialKantenah, Manager at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Sylvain B, thnak you for after a while remember your great experience in Palladium and find the time to let us know it. To know you think it is a great resort and the price is very competitive. Best regards, and let us know when are you coming back again Celia Benito Director Adjunto / Assistant Manager Grand Palladium... More

Gravesend, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have stayed here at the Kantenah once and the colonial 3 times. I just want to give a mention to the animation team and dancers who help make our holidays there special. The team that work around the pool at the colonial are the best I have come across. A big thank you to Jonathan Paty Luis McKenna jeronimo... More

Was this review helpful? Yes 1
ColonialKantenah, Manager at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Linda, Thank you for your fidelity in your last four times to Palladium. We have pass the information to Entertainment manager to aware them the good team you mention and I am sure all than cworkers that you mention will love to read it. We will keep working hard to impress you again in your 5th visit thank you... More

1 review
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I'm a family of 3 and just returned from Kantenah I did a 6 night deal. I normally don't complete reviews but I definitely needed to complete this one. Day 1 July 11, 2014 I was ready to check out due to lack of service received. The resort is huge if you have never visited this resort before you will... More

Was this review helpful? Yes 9
ColonialKantenah, Manager at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Gina, Thank you for your time and review. Even if the majority of the guest have a great experience, unfortunatly not always is possible provide an unforgettable experience, and we want to apologize for to reach your expectations. There is always one manager on duty who can help out in this situations and would have loved to help you.... More

ONTARIO
Contributor
11 reviews 11 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We were at this resort on the Kantaneh side from June 27th to July 4th. We travelled with our three children 15-18 and with friends who also had a 17yr old. Transfer from the airport was about an hour and we arrived with a few other people. We had emailed the week prior as others have done to request to... More

Was this review helpful? Yes
ColonialKantenah, Manager at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear LIVINGFOR., Thank you for your opinion, we are in continuos improvements and all reviews help on that direction. Request are subjet to availability and we always try to please all request. in your specific case, and Im glad to read that finally was resolve your issue.} We have take note of all your advises, thank you Best regards, Celia... More

Walsall, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed 1 week ago

Arrived at hotel after very long flight Booked in found our party of 5 we're put at opposite ends of the hotel this was after we had arranged to be located close together with the tour company first choice. After a very long wait the rooms were found close to each other.Front desk staff were not very happy that they... More

Was this review helpful? Yes 16
ColonialKantenah, Manager at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear grenadieralf, Thank you for your review. Room request are subject availability. Thank you for your patience as everything was resolve for you sorry for the inconvenients. The minibar on the room is not a fridge, it is just a cooler. We apologize for the bad understanding of the english of some staff members, I am sure they do try... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Our family of four (two boys 14 and 18) just returned from an eight day stay at the Grand Palladium Kantenah Resort. This is our 4th consecutive trip to the area. We have stayed in Cancun (Riu Palace Las Americas and Beach Palace) as well as Puerto Morales (Ocean Coral and Turquesa). Let me start by repeating what most reviewers... More

Was this review helpful? Yes 14
ColonialKantenah, Manager at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Yamahammer, thank you for your points, they are all very honest and it is a very helpful guide in our opinion. Saulty water pool is definetly one of the best tips for the future travellers. We love to know that even knowing you have never repeat teh same resort twice, you are considering your retorn with us. Please do... More

Wood Ridge, New Jersey
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We just returned from our week at the Grand Palladium Kantenah all-inclusive resort. Kantenah is one of four resorts sharing all amenities, its actually one very large resort. And a outstanding one, it exceeded my expectations. The beautiful immaculate grounds are a pleasure to walk through. Kantenah's rooms are nestled in the jungle with walkways snaking the the growth. Interesting... More

Was this review helpful? Yes 4
ColonialKantenah, Manager at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Joe, In name of the Palladium staff, thank you for that amazing review where you express yourself about your experience in your new caribbean home and we will be honored by your next visit and we will try to exceed again your expectations and host you as you deserve. Thank you for let other people know how your holiday... More

Baytown, Texas
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Everything in the resort was great! Had a wonderful time there with my family. We stayed in villa 42. Only thing I would recommend is the servers at the buffets and cooks could have been a little more "excited" to be there. Also, the professional photography was beyond expensive. Photos were great just very overpriced on the packages. All we... More

Was this review helpful? Yes 6
ColonialKantenah, Manager at Grand Palladium Kantenah Resort and Spa, responded to this review

Thank you Laly for your review. We are delight to read you had a great holiday. We are doing tomorrow a breffing in restaurantes and kitchens to read you comment, as we take most serious all opinions and they help us to improve. Photo shop its an external company, we will pass them your information. Thank you for your time... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(66)
  • Steak house(37)
  • Beach bars(33)
  • Buffet restaurant(24)
  • Mayan suite(23)
  • Great time(22)
  • Playa del(22)
  • Riviera Maya(20)
  • Ala carte(15)
  • Salt water pool(14)

Additional Information about Grand Palladium Kantenah Resort and Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Palladium Kantenah Resort and Spa 4*
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Also Known As:
Kantenah Palladium Grand
Grand Palladium Kantenah Hotel
Palladium Mexico
Palladium Grand Resort
Hotel Grand Palladium Kantenah
Palladium Kantenah
Grand Maya Palladium Riviera
Grand Palladium Kantenah Resort Spa
g Palladium Kantenah
Grand Palladium Mayan

3,655 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Spa Suites Swimming Pool
Hotel Style
#3 Romantic Hotel in Akumal #3 Luxury Hotel in Akumal #5 Top resorts Hotel in Akumal #6 Spa Hotel in Akumal #6 On the Beach Hotel in Akumal #9 Family Hotel in Akumal
Hotel Class
Official Description (provided by the hotel)
The Grand Palladium Kantenah Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Kantenah are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Colonial Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more   less 
Number of rooms
422

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