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All 20 Akumal hotels

Grand Palladium Kantenah Resort and Spa

4.5 of 5 Resort (All-Inclusive)   |   Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
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Grand Palladium Kantenah Resort and Spa
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Ranked #7 of 20 Hotels in Akumal
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Lh19582014 Solihull, United Kingdom
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2,899 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Solihull, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

Fantastic hotel and staff. Great restaurants and well kept gardens and public areas. Double beds a little on the small size for average height adults and pillows were uncomfortable, but that was the only negative. Would definitely go back. Mexico was just a fabulous place to visit and so much to see and do. Travelled late August early September, so... More

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W. Pa
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at the Grand Palladium Kantenah Resort and Spa, July 18-28,2014. This was our 8th visit to this resort complex, since 2004. Booking the 5:15 am flight ( with 1 connection) got us into Cancun at approx. 10:40 am. AGI Tours, our choice for ground transportation was waiting for us and we were delivered to the Grand Palladium complex... More

Was this review helpful? Yes 11
ColonialKantenah, Assistant Manager at Grand Palladium Kantenah Resort and Spa, responded to this review

Hello Firstmate362, Thank you for taking the time to share your vacation experience with us. We are delighted you enjoyed our restaurants, beaches and beautiful grounds. Our management team has noted your comments in order to assist us in improving our services. We look forward to hosting you once more, as such kindly contact us prior to your next visit.... More

Reading, PA
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed in a Kantenah Mayan Suite, building 33 from Aug. 26-Sept 6, 2014. Check-in was a breeze. As we arrived at the resort at noon, our room wasn't ready yet, but that's no problem there! We could change clothes, and go get our lunch. Since I went with a first-timer I showed him around a bit since it is... More

Was this review helpful? Yes 3
ColonialKantenah, Manager at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear makita579, Thank you for your words, loyalty and recommendataions to another guest. Lovely to have you here again and we will keep working hard to improve ou service and surprise you in your next visit Best regards, Celia Benito Director Adjunto / Assistant Manager Grand Palladium Colonial Resort & Spa Grand Palladium Kantenah Resort & Spa More

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My husband and I traveled to the Grand Palladium for our tenth wedding anniversary. It was our first trip without kids. We stayed in the Kantenah Mayan Suites. Rooms were gorgeous. Jungle view, no ocean view. But when we walked outside to the sidewalk we could see the ocean. The resort was huge but easy to get around. There are... More

Was this review helpful? Yes 4
ColonialKantenah, Manager at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear tinachidster, thank you for your lovely review and congratulations for your wedding anniversary. We wish you love celebrations 365 days a year! We will let the staff know your opinion as they must know your family thinks they are doing a great job. Best regards and please let us know you are repetears guest in your next trip Best... More

Salaberry-de-Valleyfield, Quebec, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The hotel is just absolutely wondefull. Nicest place i have been so far. Nice to walk around. Food is good. Not much animation at the beach. As i don't ask people to be perfect and i don't really need to be treated like a king, service was as good as any other place i have been. Maybe i had to... More

Was this review helpful? Yes 3
ColonialKantenah, Manager at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Rejean L, thank you for your post we are glad to heard that you find Palladium a holiday paradyse and you had an amazing experience with us please, let us know when you plan to return to enter in aour repeaters programm Thank you again for your time Best resgards, Celia Benito Director Adjunto / Assistant Manager Grand Palladium... More

ohio
Reviewer
5 reviews 5 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the GP Kantenah 9/4-9/11. We booked a Mayan suite through Apple Vacations and stayed in room 3504. (ground floor with a good view of the Caribbean). Food was great, service was great, check-in and check-out were a snap. Only ate at the buffets and there were more than enough choices to satisfy us. I highly recommend this... More

Was this review helpful? Yes 5
ColonialKantenah, Assistant Manager at Grand Palladium Kantenah Resort and Spa, responded to this review

Hello jicki14, Thank you for sharing your holiday experience with us. We are delighted you had a wonderful stay with us at the resort. We look forward to hosting you once more. Please do not hesitate to contact us prior to your next arrival. Best regards Celia Benito Director Adjunto / Assistant Manager More

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

If you have family THIS IS THE PLACE! I have to say it is one of my best investments! It is a family place and they have something to offer to every age group. I have a 13 and a 3 year old and they both LOVED IT. "Anita" from the Baby Club made sure my son was always doing... More

Was this review helpful? Yes 4
ColonialKantenah, Assistant Manager at Grand Palladium Kantenah Resort and Spa, responded to this review

Hello Maria S, Thank you for sharing your vacation experience with us. We are delighted you had a fantastic stay and enjoyed our resort´s facilities thoroughly. We will definitely inform our team members of your gracious comments. We look forward to hosting you once more, as such kindly contact us prior to your next arrival. See you soon! Best regards... More

fife
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 1 week ago

There were 7 of us at the grand palladium for the first time. (4rh time in mexico for hubby and I).Travelled on the dreamliner and it was first class.First impressions when we got to the resort was that it looked spotlessly clean and very well looked after. Were met on arrival at colonial lobby with a cold wet towel and... More

Was this review helpful? Yes
ColonialKantenah, Assistant Manager at Grand Palladium Kantenah Resort and Spa, responded to this review

Hello FifeSunlover, Thank you for sharing your holiday experience with us. We are delighted you had a wonderful stay and we have noted your comments to improve our services. We look forward to hosting you once more, as such kindly contact us prior to your next arrival. See you soon! Best regards Celia Benito Director Adjunto / Assistant Manager More

London, United Kingdom
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 1 week ago

I appreciate everyone is entitled to their opinion, let's face it TA is all about opinions, and I admit that I read with interest the poor reviews of various places across the world that I wish to stay at, I have even written some myself in the past. Having said this, I can honestly say that you will not be... More

Was this review helpful? Yes 5
ColonialKantenah, Manager at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Alan, We hopw the flight back to London was smooth and relax. Thank you foryour time to write this review, thank you for such a nice words, thank you for your honesty and tips and thank you for putting you holiday in Palladium hands. As you said, we do can fail, but we really aprecciate you had an excellent... More

Oxford
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This complex comprises of five different hotels They are all very similar and you have use of the whole complex. There are 14 different restaurants to choose from. The food is out od this world the drinks are branded and not watered down. Ths staff are wonderful, the service is great. A mini zoo on site I can not fault... More

Was this review helpful? Yes 13
ColonialKantenah, Director Adjunto at Grand Palladium Kantenah Resort and Spa, responded to this review

Greetings ouryard, Thank you for taking the time to share your vacation experience with us. We are delighted you had a wonderful stay and enjoyed our facilites thoroughly. We look forward to hosting you once more, as such kindly contact us prior to your next arrival. See you soon! Celia Benito Director Adjunto / Assistant Manager Grand Palladium Colonial Resort... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(66)
  • Steak house(37)
  • Beach bars(33)
  • Buffet restaurant(24)
  • Mayan suite(23)
  • Playa del(22)
  • Great time(22)
  • Riviera Maya(20)
  • Ala carte(15)
  • Salt water pool(14)

Additional Information about Grand Palladium Kantenah Resort and Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Grand Palladium Kantenah Resort and Spa 4.5*
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Also Known As:
Kantenah Palladium Grand
Grand Palladium Kantenah Hotel
Palladium Mexico
Palladium Grand Resort
Hotel Grand Palladium Kantenah
Palladium Kantenah
Grand Maya Palladium Riviera
Grand Palladium Kantenah Resort Spa
g Palladium Kantenah
Grand Palladium Mayan

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