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All 21 Akumal hotels

Grand Palladium Kantenah Resort and Spa

4.5 of 5 Resort (All-Inclusive)   |   Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
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84%
Ranked #7 of 21 Hotels in Akumal
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
tinachidster
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2,892 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed yesterday NEW

My husband and I traveled to the Grand Palladium for our tenth wedding anniversary. It was our first trip without kids. We stayed in the Kantenah Mayan Suites. Rooms were gorgeous. Jungle view, no ocean view. But when we walked outside to the sidewalk we could see the ocean. The resort was huge but easy to get around. There are... More

Was this review helpful? Yes 2
Salaberry-de-Valleyfield, Quebec, Canada
2 reviews
5 of 5 stars Reviewed yesterday NEW

The hotel is just absolutely wondefull. Nicest place i have been so far. Nice to walk around. Food is good. Not much animation at the beach. As i don't ask people to be perfect and i don't really need to be treated like a king, service was as good as any other place i have been. Maybe i had to... More

Was this review helpful? Yes 1
ohio
Reviewer
5 reviews 5 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the GP Kantenah 9/4-9/11. We booked a Mayan suite through Apple Vacations and stayed in room 3504. (ground floor with a good view of the Caribbean). Food was great, service was great, check-in and check-out were a snap. Only ate at the buffets and there were more than enough choices to satisfy us. I highly recommend this... More

Was this review helpful? Yes 3
ColonialKantenah, Assistant Manager at Grand Palladium Kantenah Resort and Spa, responded to this review

Hello jicki14, Thank you for sharing your holiday experience with us. We are delighted you had a wonderful stay with us at the resort. We look forward to hosting you once more. Please do not hesitate to contact us prior to your next arrival. Best regards Celia Benito Director Adjunto / Assistant Manager More

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

If you have family THIS IS THE PLACE! I have to say it is one of my best investments! It is a family place and they have something to offer to every age group. I have a 13 and a 3 year old and they both LOVED IT. "Anita" from the Baby Club made sure my son was always doing... More

Was this review helpful? Yes 4
ColonialKantenah, Assistant Manager at Grand Palladium Kantenah Resort and Spa, responded to this review

Hello Maria S, Thank you for sharing your vacation experience with us. We are delighted you had a fantastic stay and enjoyed our resort´s facilities thoroughly. We will definitely inform our team members of your gracious comments. We look forward to hosting you once more, as such kindly contact us prior to your next arrival. See you soon! Best regards... More

Oxford
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

This complex comprises of five different hotels They are all very similar and you have use of the whole complex. There are 14 different restaurants to choose from. The food is out od this world the drinks are branded and not watered down. Ths staff are wonderful, the service is great. A mini zoo on site I can not fault... More

Was this review helpful? Yes 11
ColonialKantenah, Director Adjunto at Grand Palladium Kantenah Resort and Spa, responded to this review

Greetings ouryard, Thank you for taking the time to share your vacation experience with us. We are delighted you had a wonderful stay and enjoyed our facilites thoroughly. We look forward to hosting you once more, as such kindly contact us prior to your next arrival. See you soon! Celia Benito Director Adjunto / Assistant Manager Grand Palladium Colonial Resort... More

manchester
Contributor
18 reviews 18 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is an amazing resort, one of the best holidays I have ever had, and I have been to some quality resorts around the world. The beach is amazing, the staff are friendly, the food is plentiful and such good quality. Love the choice of Restaurants, very authentic. Nothing more to say, get it booked, you won't be disappointed.

Was this review helpful? Yes 2
ColonialKantenah, Assistant Manager at Grand Palladium Kantenah Resort and Spa, responded to this review

Hello elle002 Thank you for sharing your holiday experience with us. We are delighted you enjoyed our restaurants,beautiful beaches and friendly service staff. We look forward to hosting you once more, as such kindly inform us prior to your next arrival. See you soon! Best regards Celia Benito Director Adjunto / Assistant Manager More

Derby, United Kingdom
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago

As this is such a large complex it is difficult to review all the hotel but I shall try to summarize with following: We stayed late Aug / Sept 2014 for 2 weeks. - Arrival / Check In - We traveled with First Choice Holidays. A week before we departed I emailed First Choice who advised that rooms are allocated... More

Was this review helpful? Yes 8
ColonialKantenah, Assistant Manager at Grand Palladium Kantenah Resort and Spa, responded to this review

Hello donbeech2904, Thank you for sharing your holiday experience with us. We are delighted you enjoyed our facilities and our beautiful hotel grounds. We have noted your comments as your feedback assists us in improving our services at the resort. Please do not hesitate to contact us should we be able to assist you in the future. We look forward... More

Birmingham, United Kingdom
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I travelled with my partner, aunt, uncle and two friends. We arrived to a free upgrade in the Kantenah Mayan suites rooms 3507, 3502 and 3503. The rooms were fantastic and the outside shower was the best. The food choice was great and we never new what to eat. I cannot say enough about this hotel, We all had a... More

Was this review helpful? Yes 7
ColonialKantenah, Assistant Manager at Grand Palladium Kantenah Resort and Spa, responded to this review

Hello Tracey J, Thank you for sharing your vacation experience with us. We are delighted you had another wonderful experience with us at Palladium hotels. We look forward to hosting you once more for another magical experience, as such kindly contact us prior to your next arrival. See you soon! Best regards Celia Benito Director Adjunto / Assistant Manager More

1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

My wife and I agree 100 % with KatePix. Everyone has extremely low expectations. The food review is spot on, recycled food with no taste. After 15 years of living in Mexico we came to this hotel for a friends wedding and end up sick from the food. Constant waiting in lines, for food, drinks, train rides to other areas... More

Was this review helpful? Yes 6
ColonialKantenah, Assistant Manager at Grand Palladium Kantenah Resort and Spa, responded to this review

Hello Shane S, Thank you for sharing your experience with us. We regret that your stay was less than satisfactory at the resort. We would like to comment that we are available during your stay to assist in making your stay more pleasurable. We regret that we did not have the opportunity to do this for you. Our management team... More

Saint Louis, Missouri
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our third trip to the Palladium resort and there's never a disappointment here. This time we stayed in a Kantenah Mayan Suite which in my opinion is the most perfect location in the entire resort. Wonderful room, the food seemed even better this trip than the two prior trips... not that we complained then! We feel like family... More

Was this review helpful? Yes 4
ColonialKantenah, Assistant Manager at Grand Palladium Kantenah Resort and Spa, responded to this review

Hello Kgeaton, Thank you for sharing your vacation experience with us. We are delighted to have hosted you for your third vacation at our resort. We look forward to hosting you for more vacations to come. Please do not hesitate to contact us prior to your next arrival. See you soon! Best regards Celia Benito Director Adjunto / Assistant Manager More

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Hotel Summarization (Beta)

What travelers say

  • Very good(66)
  • Steak house(37)
  • Beach bars(33)
  • Buffet restaurant(24)
  • Mayan suite(23)
  • Playa del(22)
  • Great time(22)
  • Riviera Maya(20)
  • Ala carte(15)
  • Salt water pool(14)

Additional Information about Grand Palladium Kantenah Resort and Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Grand Palladium Kantenah Resort and Spa 4.5*
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Also Known As:
Kantenah Palladium Grand
Grand Palladium Kantenah Hotel
Palladium Mexico
Palladium Grand Resort
Hotel Grand Palladium Kantenah
Palladium Kantenah
Grand Maya Palladium Riviera
Grand Palladium Kantenah Resort Spa
g Palladium Kantenah
Grand Palladium Mayan

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