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All 20 Akumal hotels

Grand Palladium Kantenah Resort and Spa

4.0 of 5 Resort (All-Inclusive)   |   Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
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Grand Palladium Kantenah Resort and Spa
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85%
Ranked #7 of 20 hotels in Akumal
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
annoncapecod Charleston, South Carolina
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2,530 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (328)
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English first
Charleston, South Carolina
Contributor
15 reviews 15 reviews
6 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed yesterday NEW

I was not really planning to go back to the P so soon – I had been there in November 2013 with friends and neighbors. The Lokes (some dear friends from Vancouver Island) had booked a Kantenah Mayan suite 6 months prior as that is their favorite location. They asked me several times if I could meet them as we... More

Was this review helpful? Yes 3
Newfoundland
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

I normally wait till I'm home to write a review but this time I decided to go ahead and put this out there now. Hopefully I will be able to write a more positive revision at the end of our stay. Let me begin by stating this is our third visit to the Mayan Riviera and to an all-inclusive but... More

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Montreal
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stunned by the extraordinary jaw-dropping complex. This hotel is linked to 3 other Grand Palladiums right next door (free shuttle service). Food is awesome so try to control yourself or you'll easily gain weight. Beach is adequate, we spent most of our time in the humongous pools. Staff is very friendly. Bring some pesos ;) White sands hotel has a... More

Was this review helpful? Yes 5
Sherwood Park, Alberta, Canada
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We were at the Grand Palladium Kantenah March 26 - April 2, 2014 - 2 adults and 2 kids ages 13(boy) and 11(girl). We travelled with Air Transat Holidays from Edmonton, AB Canada. Great experience with them. On time, great service, and the individual tablets were fantastic. Great movie selection. We didn't even use any of our own 'entertainment' that... More

Was this review helpful? Yes 8
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear nanarjy, We hope the return to Canada was suscesful and in the name of the Palladium team we want to thank your comments. Its a huge motivation that a Travel Agent with your experience recommends our home, now yours too for a holiday. We try to exceed our guest expectations and we love the fact you had that feeling.... More

Toronto
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We have been at this resort for a week and have loved it! It's been so wonderful to see the wildlife - iguanas, coatis, agoutis, raccoons and a wide variety of birds as you wander about this paradise. The food and service have been excellent. We have been particularly impressed with Luis David who works at the front desk. We... More

Was this review helpful? Yes 5
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Yingele, We love the fact you had an incredible experience with us and we appreciate that you spend the time to explain it. The enviroment its definetly very important for us too, thank you. Luis David is aware of your compliments, same as his managers and they will consider him for the best employ awards. Warm regards, Celia Benito... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for 2wks from 20th march 14. Thought the whole hotel complex was lovely, our room was in the Kantanah side, it was lovely and spacious and to a very good standard, bathroom lovely, bed was very comfortable with memory foam matress just ashame about the waterproof under sheet but good for hygiene, dident even mind the pillows that alot... More

Was this review helpful? Yes 4
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear 740chrissy636, Thank you for your nice words about Gran Palladium, to read that you had a succesful holiday is our motto. Thank you as well for sharing your opinion with Tripadvisor comunity. We agree your tip about the information, and we did it so before, but as a enviromental hotel, we have the obligation with us to preserve mexican... More

Vancouver
Top Contributor
50 reviews 50 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed 1 week ago

Thought this resort is very beautiful and staff are friendly, the staff must follow very strict rules which severely limited our ability to spend a week together comfortably with family and friends. Pick up at Airport- we paid for this as part of our air and hotel package, but their passenger list was incomplete leaving no transportation from the airport... More

Was this review helpful? Yes 6
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear LoveWailea, Thank you for your comments about staff beautiful resort and wonderful staff. Sorry if the trip was not what you expected, we are investigating all what you are reporting. Best regards, Celia Benito Director Adjunto / Assistant Manager Grand Palladium Colonial Resort & Spa Grand Palladium Kantenah Resort & Spa More

London
Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

First time to Mexico and an All-Inclusive Hotel. I'd read the reviews before hand and was aware that the resort is large so be prepared to walk, the main pools can be loud and that some people weren't impressed by the food. First off, the grounds are great, lots of vegetation and wildlife everywhere. I really liked walking along the... More

Was this review helpful? Yes 6
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear HughGo86, Thank you for your comments and tips. The entire team will keep working hard to surprise you in your next visit. Best regards, Celia Benito Director Adjunto / Assistant Manager Grand Palladium Colonial Resort & Spa Grand Palladium Kantenah Resort & Spa More

1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

DO NOT BOOK YOUR WEDDING HERE!!!!! I booked a trip for 20 family and friends 14 months in advance for the purpose of my wedding. I had emailed Vanessa the wedding coordinater immediately after booking to start the plans for the wedding. My travel agent had told me to be patient as sometimes the wedding coordinators were slow to reply.... More

Was this review helpful? Yes 4
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Sarah L, Thank you for your post. Even if we are sorry to read your wedding expectations were not satisty, we are delight to heard that you find Palladium a beautiful resort, friendly staff and with lots of options to do and see. Do not hesitate to contact us if you decide to come back because Im sure we... More

Muskoka District, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just returned from a week with friends who's son got married there....stayed in the Mayan Suites and was completely satisfied with the room and it's awesome location (right by the beach)....didn't spend much time a t the big pool where all the action was but stayed on the beach not far from our room The food overall was pretty good...buffets... More

Was this review helpful? Yes 3
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Too cold in Muskoka, thank you for your warm words about our staff. That make us very proud as Plladium thinks that our staff is iwth no doubt our best acess and your recognism ist a positive inyection. We hope we can see you again and try to impress you with some of the plans we are working on... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(66)
  • Steak house(37)
  • Beach bars(33)
  • Buffet restaurant(25)
  • Playa del(23)
  • Mayan suite(23)
  • Great time(22)
  • Riviera Maya(20)
  • Ala carte(15)
  • Salt water pool(14)

Additional Information about Grand Palladium Kantenah Resort and Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool
Hotel Style:
#3 Luxury Hotel in Akumal
#4 On the Beach Hotel in Akumal
#5 Top resorts Hotel in Akumal
#6 Romantic Hotel in Akumal
#8 Family Hotel in Akumal
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Palladium Kantenah Resort and Spa 4*
Official Description (provided by the hotel):
The Grand Palladium Kantenah Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Kantenah are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Colonial Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more   less 
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Also Known As:
Palladium Grand
Kantenah Palladium Grand
Grand Palladium Kantenah Hotel
Grand Palladium Kantenah
Palladium Mexico
Palladium Grand Resort
Grand Palladium Kantenah Resort & Spa
Hotel Grand Palladium Kantenah
Palladium Kantenah
Kantenah
Grand Palladium Kantenah Resort And Spa Riviera Maya/Akumal, Mexico

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