Grand Palladium Kantenah Resort and Spa (Riviera Maya/Akumal, Mexico) - Resort (All-Inclusive) Reviews

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico

Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal

Amenities:

Bar/Lounge Beach Business Center Fitness Center Free Parking Kids Activities Restaurant Suites Swimming Pool

Hotel Style:

#2 Luxury Hotels in Akumal

#3 Top resorts Hotels in Akumal

#3 On the Beach Hotels in Akumal

#6 Romantic Hotels in Akumal

#7 Family Hotels in Akumal

Price Range: $$$

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: The Grand Palladium Kantenah Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Kantenah are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Colonial Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more less

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Also Known As:: Palladium Grand; Kantenah Palladium Grand; Grand Palladium Kantenah Hotel; Grand Palladium Kantenah; Palladium Mexico; Palladium Grand Resort; Grand Palladium Kantenah Resort & Spa; Hotel Grand Palladium Kantenah; Palladium Kantenah; Kantenah; Grand Palladium Kantenah Resort And Spa Riviera Maya/Akumal, Mexico

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2,047 reviews from our community

See which rooms travelers prefer - 219 traveler tips

Emma W

Cambridge, United Kingdom

Reviewer

3 reviews

Reviews in 2 cities

4 helpful votes

“Fantastic Holiday”

Reviewed May 21, 2013 NEW

Stayed here from 4th May until the 18th May 2013, my husband and i had a fabulous time. The staff are very friendly and very hardworking, they never stop. At check in staff were very friendly and we were upgraded to a junior suit which was lovely and a pleasant surprise as we we not expecting it. What makes this... More

Was this review helpful? Yes 1

Problem with this review?

Dear Emma W, Thank you for your time and good comments. With best regards, Banesa Burque Resident Manager More

aapslp

Peoria, IL

2 reviews

34 helpful votes

“5th Trip and every bit as good as the first time...”

Reviewed May 20, 2013 NEW

I apologize if I ramble, but I am just going to through out my thoughts as I think of them...We have stayed at the Grand Palladium Resort 5 times and everytime has been better than the last. Yes, the resort is big but it was at full capacity when we were there and you couldn't even tell. The beach is... More

aapslp has 1 more review of Grand Palladium Kantenah Resort and Spa

“First Trip and It Won't Be the Last”

Reviewed January 24, 2007

Dear aapslp, Thank you for your comments. If we can help you with anything, don't hesitate to contact with us. With best regards, Banesa Burque Resident Manager More

Valerieg123_13

Plymouth UK

1 review

3 helpful votes

“Valerie H”

I can not understand how anyone could find a fault with this hotel, I have just got back and I am gutted to have left there, the staff was fantastic, hotel beautiful , food was great, we never had any long waits for food or drinks, and I found the staff could not do enough for you, rooms and hotel... More

Was this review helpful? Yes 3

Dear Valerieg123_13, In behalf of Grand Palladium Team, I would like to give your thank you for your good comments and for your time. With best regards, Banesa Burque Resident Manager More

Les H

Plymouth, England, United Kingdom

1 helpful vote

“Busy re-booking right now !!!”

This massive resort is amazing, as are the ever friendly staff. We stayed 2/5/2013 to 17/5/2013 (we were on the Bristol flight that could not land due to stormy weather), and slept overnight on the island Cozumel. A ferry took us to the mainland the next morning. The resort is spotless as there are staff cleaning all the time -... More

Was this review helpful? Yes 2

Dear Les H, In behalf of Grand Palladium team, I would like to give you thank you for your excellent comments. I appreciate this information and your time. Best regards, Banesa Burque Resident Manager More

Jade A

Pontypridd, Wales, United Kingdom

12 helpful votes

“Absolutely Amazing!”

Reviewed May 18, 2013 NEW

I don't even know where to start! We had such a fab time here. I'll do it in sections so I don't excitedly babble too much! We travelled with First Choice from Bristol (via a 20 hour detour to Cozumel but that's a whole other story...!) from May 2nd to 16th. Room: The room was beautiful. We got upgraded due... More

Was this review helpful? Yes 12

Dear Jade A, It's a pleasure to know that you have had a great vacation with us. Thank you for your good comments. With best regards, Banesa Burque Resident Manager More

Stephanie Y

New York City

Senior Reviewer

10 reviews

7 hotel reviews

Reviews in 9 cities

13 helpful votes

“Good for snorkeling, bad food, long waits for restaurants -- lots of good and bad but I wouldn't return”

The resort itself is very large. It's actually a combination of 4 resorts in one: Kantenah, Colonial, White Sand, and Riviera. There's the Kantenah/Colonial side ("K/C"), and the White Sand/Riviera side ("W/R"). In order to get from one side to the other, there's a car (looks like a little train) that goes from lobby to lobby. The train takes about... More

Dear Stephanie Y, I would like to offer you our apologies for the inconveniences that you have had during your stay with us. All comments are very important for us, negatives and positives. We respect your point of view and I will take note about your observations and I will share it with the rest of the team. If we... More

scampsall

Calgary

Contributor

13 reviews

4 hotel reviews

Reviews in 6 cities

15 helpful votes

“"Discover" this... meh.”

Reviewed May 17, 2013

This will be a complete and thorough review of our stay at this resort. Before I start, let me preface the review by saying my wife and I have never gone on an all inclusive holiday before and this was our first time to Mexico. We booked our stay directly with the resort and were offered the 'fly and buy'... More

Was this review helpful? Yes 5

Dear scampsall, I am sorry to know that you haven't had a good stay with us. We always are trying to do our best effort for our guests have a great holiday. We have personal in every moment for help with any thing. I will take note about your observations and if we can help you in the future, don't... More

SisiAb

4 reviews

Reviews in 4 cities

“Relaxing Vacation”

Reviewed May 15, 2013

We had recently stayed at Grand Palladium Kantenah for 2 beautiful weeks (31 Mar - 15 Apr 2013) Taking off and flying to our vacation destination was a breeze. We landed at Cancun airport at 9 PM. Pick up of luggage was fast no issues there. Finally we got on the bus, air-conditioned with toilet access. We were offered a... More

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Was this review helpful? Yes 4

Dear SisiAb, Thank you for taking time to share with us your comments. This information is very important for us. With best regards, Banesa Burque Resident Manager More

megan p

Ottawa, Canada

“Would not return......”

Reviewed May 13, 2013

This resort had a few great things. One is the Mayan Shower.....it's worth the upgrade (however it often took 10 minutes to get warm water and very often warm water never came). The pool here is spectacular; loved the "in pool sunchairs." The food was better than Cuba or Dominican. The beach was mediocre at best, the service was poor... More

Dear megan p, I would like to offer you my apologies for the incidents that you have had during your vacation. We try to help our guest during their stay with any incident in every moment and I am sorry to know that you left the hotel with this impressions. If you decide to change your opinion and you decide... More

Barbara S

Scottsdale, Arizona

11 reviews

3 hotel reviews

Reviews in 5 cities

“Grand Palladium Kantenah-Grand indeed!!!!!!!!!!”

Reviewed May 12, 2013

'First of all I would like to say that I'm a pretty seasoned sun-worshipping traveler.I have been to the Caribbean many times and have stayed at some awesome resorts..I have also been to different beaches in Mexico 7 times and love it there as well. Last year for our annual girls beach trip my girlfriend and I tried the Riviera... More

Dear Barbara S, I appreciate your good comments and your time. Regards from the Riviera Maya. Regards, Banesa Burque Resident Manager More

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Grand Palladium Kantenah Resort and Spa Resort (All-Inclusive), Riviera Maya/Akumal, Mexico

Grand Palladium Kantenah Resort and Spa

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