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Grand Palladium Kantenah Resort and Spa

#6 of 21 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
4.5 of 5
Hotel website
Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
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15% off + Webcome Package
Grand Palladium Kantenah Resort and Spa
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Ranked #6 of 21 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed yesterday
Devinjustin
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3,680 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
3 reviews
4 of 5 stars Reviewed yesterday NEW

Visited the palladium kantenah resort for one week in July with my daughter and a friend and had a very good stay . Here are the good from the stay: 1. Beautiful very large resort 2. Great food in a la carte and buffet 3. Alcohol and drinks 4. Beautiful large pool 5. Animals roaming around the grounds 6. Lots... More 

Was this review helpful? Yes
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Grand Palladium lived up to expectations in all areas with the rooms spacious and kept clean. The food in the restaurants was plentiful and well presented with the exception of the Mexican where I found the food cold. Although I agree with the men being required to wear long trousers in the restaurants, I feel this policy should also... More 

Was this review helpful? Yes 5
ColonialKantenah, asistente de alojamiento at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Shane H Is a pleasure to read your comments and know that you have enjoyed the most of our services and facilities, first of all thank you very much for your confidence in our Grand Palladium Kantenah and develop your honeymoon here, fills us with emotion and pride to know that we It has been part of such an... More 

Courtenay
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Unfortunately, I don't smoke. So finding people smoking in all the common areas of the hotel, pools and theater (although not in restaurants, and only in one bar) was not my favourite part of the stay. In general though, this resort has lots to offer as long as your expectations are not too high, as the experience is a bit... More 

Was this review helpful? Yes 3
ColonialKantenah, asistente de alojamiento at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Dale547 Thanks for sharing your experience during your recent visit to our Grand Palladium Colonial, learn about your visit to our hotel is of great importance, all targets feedback helps us to rectify and continue to strive every day to continue offering the best quality services. Its trust us and make your vacation here in this hotel fills us... More 

common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

We just came back from a 5 day trip to Grand Palladium. We were there for a family reunion with 20 of use staying at Kantenah and Colonial. All of us who stayed at Kantenah thought the rooms were old and dated while the folks at Colonial were satisfied given that the rooms were recently updated. The pool selection across... More 

Was this review helpful? Yes 2
ColonialKantenah, asistente de alojamiento at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Nimish A Thank you for your visit our Grand Palladium Riviera, thanks for sharing your experience about your recent visit to our hotel, know the details of their holiday is a process of great importance to us because we know and take note of the opinions, all comments constructive redirect us the way to follow always offering the best... More 

London, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I had the pleasure of visiting this very pleasurable hotel in July 2015. First things first the staff in the hotel need a big thank you as they were all fantastic and friendly special thx to gabriela around pool and maria and rosa in the colonial bar. The Al la carte restaurants were mostly fantastic, we did all but the... More 

Was this review helpful? Yes 7
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Rodney, thank you for recommend Palladium. We love to read that you are planning to come back with us, thank you for your loyalty Warm regards, Celia Benito Assistant Manager More 

Penarth South wales
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel is spotlessly clean . The staff extremely friendly and helpful . The complex has numerous restaurants ranging from beach side to A la carte and speciality themes . All were clean and the food exceptional . We could not find any problems at all with either the food, range ,quantity or display. The complex got busier on our... More 

Was this review helpful? Yes 4
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Jonnie, Thank you so much for your lovely review. We love to know you had a sucessful holiday and you enjoyed yourself Please let us know when are you coming back Warm regards, Celia Benito Assistant Manager More 

Superior, Nebraska
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

The resort was fantastic. Wonderful swimming pools, good food, excellent lodgings. The only problems we encountered was the timing of the trams to take us to other parts of the resort. Since we both have a problem walking, and this is a huge resort, this was a small problem. The beach is not as nice as some other resorts, much... More 

Was this review helpful? Yes 3
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Sylvia, Thank you for your post We are happy to read that you could not ask for more we hope you had a save journey back home and we wish you a great time until your next holiday, hopefully in Palladium Warm regards, Celia Benito Assistand Manager More 

Glasgow, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 1 week ago

We returned last week after 2 weeks in the Grand Palladium Riviera Maya and would I go back? To Mexico, yes but to the Grand Palladium? Never. So we arrived after a long 10 hour flight to be told they didn't have a reservation for us, thankfully after a bit of sorting out, they found us a room in block... More 

Was this review helpful? Yes 4
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear halomama, Thank you for your honest point of view We are glad to read that you had a good holiday and this issues that you mention are already on the chifs of departments desk to definetly imporve. Sorry for the inconvenience caused. Thank you for the time to let us know you feelings Warm regards, Celia Benito Assistant Manager More 

Auburn Hills, Michigan
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

It was my first time at this resort. The staff were all super friendly, most of them went above and beyond to provide their services, mainly at the restaurants and bars. The only thing I would say is, the front desk staff were sometimes a little rude and not informative. When I asked for what the wi-fi password was she... More 

Was this review helpful? Yes 1
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear FallonStaropoli, thank you for your lovely review about Palladiums performance, Palladium staff and its facilities and services thank you for recommend us and we kepp working to prepair your next visit best regards, Celia Benito Assistant Manager More 

Cameron Park, California
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I were just married at Grand Palladium Resort and Spa last week and it was incredible. We were a little unsure what to expect (we set everything up via communication through email) but our wedding coordinator exceeded our expectations! Our wedding coordinator, Elsa, was amazing!!! She was extremely accommodating, super sweet and truly wanted to make sure... More 

Was this review helpful? Yes 2
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Lindsay, W are more than happy to read that an incredible and unforgettable day as your wedding was so perfect We have send to Elsa you review and the is nominatad to the staff awards of the mouth, good luck to her! we will keep working hard to make peoples weddings amazing warm regards, Celia Benito Assistant Manager More 

Hotel Review Summarization

What travelers say

  • Very good(44)
  • Steak house(25)
  • Beach bars(21)
  • Buffet restaurant(19)
  • Mayan suite(18)
  • Riviera Maya(16)
  • Great time(14)
  • Playa del(11)
  • Ala carte(10)
  • Salt water pool(9)
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Beach (26)
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Junior Suite King (59)
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Los Rocas Saltwater Pool (25)
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Main Pool (37)
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Mayan Suite (69)
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Secret Pool (Adults Only) (16)
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Standard Double Room (58)
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The Hotel (60)
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Waterpark Kids Pool (8)

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