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All 20 Akumal hotels

Grand Palladium Kantenah Resort and Spa

4.5 of 5 Resort (All-Inclusive)   |   Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
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Grand Palladium Kantenah Resort and Spa
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Ranked #7 of 20 Hotels in Akumal
Certificate of Excellence 2014
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3,178 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Markham, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

This resort is absolutely gorgeous. Stayed Jan. 18 - 25/ The grounds, rooms, restaurants are immaculate. Food is great, many options to choose from, sparkling wine at breakfast, a theme cocktail at each dinner. We traveled with our three children (ages 10, 8 and 3) - they had a blast. The staff is incredibly hard working, polite and friendly. The... More 

Was this review helpful? Yes 1
uk
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Fantastic place. Lots of wildlife to be seen, amazing food, good quality drinks, beautiful beaches, lovely people, brilliant swimming pools and overall fantastic holiday and we would definately go back!! Only complaint was we got bitten quite a lot when playing golf due to it being next to lots of trees/bushes but thats not a fault of the hotel.

Was this review helpful? Yes 2
1 review
1 of 5 stars Reviewed 2 days ago NEW

Overall I have no idea how this hotel can have a 4.5 star rating. If you are looking for an Mexican experience there should be plenty of all inclusive resorts in the area that do a better job. This is one of those bad hotels you think can only appear in movies... Just some examples: 1. Asked for a non-smoking... More 

Was this review helpful? Yes 2
Okanagan Falls, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We just returned from a weeks vacation at the resort, we were very impressed with the white, sandy beach and warm water. The grounds are beautiful and give you the tropical feeling which for us being from Canada was very enjoyable.The nightly entertainment is very good. The resort is very large and great for those that like to walk; if... More 

Was this review helpful? Yes 2
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Judy, thank you for your comments Thank you for mention your white sandy beach, our grounds and our rooms and restaurants. we hope we can host you again Have a great time in Canada Celia Benito Director Adjunto / Assistant Manager Grand Palladium Colonial Resort & Spa Grand Palladium Kantenah Resort & Spa More 

Montreal, Canada
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I am writing this review from a family perspective travelling with a 5yo and a 2yo. We travelled to the Kantenah from Dec 29 2014 - Jan 5 2015. Reception: Honestly the reception was quite inefficient and check-in took way over 30 minutes and we were the only ones check-in. That left a bad taste in my mouth. Over the... More 

Was this review helpful? Yes 3
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Elizabeth, thank you for your review we are glad to heard that you enjoyed your holiday and that your kids had a wondeful time and they loved miniclub and animation activities. Thank you for your comments about the night shows and our staff Warm regards, Celia Benito Director Adjunto / Assistant Manager Grand Palladium Colonial Resort & Spa Grand... More 

Calgary, Alberta, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The entire hospitality and cleanliness of this resort from rooms to restaurants was outstanding. The grounds was well kept and the beach was awesome. Lots of little animals to keep you entertained. The staff: Nahum at the front desk, so polite and patient and his generosity was above and beyond. The drivers/bellboys Cesar, Alejandro and the 3 Jose's were so... More 

Was this review helpful? Yes 4
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Cuzy, thank you for that lovely review and your comments about Naum and Alejandro, both of them will be directly nominated to our next staff awards. Thank you for share your experience with the rest of guest Celia Benito Director Adjunto / Assistant Manager Grand Palladium Colonial Resort & Spa Grand Palladium Kantenah Resort & Spa More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Awesome beach, decent food and service. Went there with a wedding party back in 2013 and was awesome. Closer to a 5 star resort not a 4 star. The only one issue would be with all the raccoons coming out at night so don't feed them or leave your food unattended. Avoid excessive tequila. Wear sandals on the wooden bridges... More 

Was this review helpful? Yes 3
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear steampunk1985, We are happy to ready that you had a succesful holiday in Palladium and that you enjoyed your time here with us Thank you for your tips Best regards, Celia Benito Director Adjunto / Assistant Manager Grand Palladium Colonial Resort & Spa Grand Palladium Kantenah Resort & Spa More 

Sherbrooke, Canada
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My gf and I stayed at the Grand palladium Kantenah for a week in january 2015. On arrival, we were given a mayan suite (we had reserved a junior suite). We did not say anything about it and were quite happy with the surprise upgrade. The room: Beautiful. The beds was huge, we had an outdoor shower which was simply... More 

Was this review helpful? Yes 4
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Bernard, we are glad you enjoyed your holiday and you have a good idea about Palladium overall We will hork hard to improve in some good points that you have let us know and we hope to surprise you in your next visit best regards, Celia Benito Director Adjunto / Assistant Manager Grand Palladium Colonial Resort & Spa Grand... More 

Montreal, Canada
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Overall a great resort, we thoroughly enjoyed our stay. Positives; Friendly and efficient staff, very good food, clean rooms, well kept & beautiful grounds, nice beach with shaded areas, lots of little creatures (birds, fish, iguanas, etc.) for photo buffs, interesting tours available (we did the Ek-Balam and Playa Del Carmen tours which we enjoyed), the fact that there are... More 

Was this review helpful? Yes 4
Bristol, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have now stayed at The Grand Palladium resort for nearly two weeks & sadly we are having to return home in two days time. My husband & I have stayed here with friends & we have all thoroughly enjoyed our experience of staying in a beautiful resort in a stunning location. The staff are truly lovely- kind, caring, courteous,... More 

Was this review helpful? Yes 15
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Hotel Summarization (Beta)

What travelers say

  • Very good(56)
  • Steak house(28)
  • Beach bars(25)
  • Mayan suite(21)
  • Buffet restaurant(20)
  • Great time(18)
  • Riviera Maya(17)
  • Playa del(16)
  • Ala carte(13)
  • Salt water pool(12)

Additional Information about Grand Palladium Kantenah Resort and Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Grand Palladium Kantenah Resort and Spa 4.5*
Number of rooms: 422
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Also Known As:
Kantenah Palladium Grand
Grand Palladium Kantenah Hotel
Palladium Mexico
Palladium Grand Resort
Hotel Grand Palladium Kantenah
Palladium Kantenah
Grand Maya Palladium Riviera
Grand Palladium Kantenah Resort Spa
g Palladium Kantenah
Grand Palladium Mayan
Hotel Style:
#3 Luxury Hotel in Akumal
#4 Romantic Hotel in Akumal
#5 Top resorts Hotel in Akumal
#6 Spa Hotel in Akumal
#6 On the Beach Hotel in Akumal
#8 Family Hotel in Akumal

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