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Grand Palladium Kantenah Resort and Spa

#7 of 20 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
4.5 of 5
Hotel website
Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
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Grand Palladium Kantenah Resort and Spa
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Ranked #7 of 20 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed yesterday
GKN DURHAM ENGLAND
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3,492 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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DURHAM ENGLAND
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

When going on an all inclusive stay , this resort has everything you may need 24 hours a day . Spotless rooms , well equipped , with tea ,coffee machine , iron and board , a fridge that is refilled every morning , and no charges extra for doing so . Even had scales for the discerning weight watcher .... More 

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Essex
Contributor
11 reviews 11 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We just returned from a 2 week stay here. We only decided to go as our friends had been here last year and had booked to return. We have visited Mexico twice before the last time in November last year and we had had such an amazing time before in Secrets Maroma that we were a bit apprehensive as whether... More 

Was this review helpful? Yes 8
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

The resort is really for resorts in one with Kantenah being the furthest to the left side. Be prepared to walk a long way for everything. Recommend upgrading to the Mayan suites with outdoor showers and proximity to the beach. We saw a monkey on our balcony there. All food is very good, especially that most specialty restaurants do not... More 

Was this review helpful? Yes 1
England
Senior Contributor
30 reviews 30 reviews
29 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Travelled 8 May for 2 weeks via Thomson Dreamliner, which was very comfortable and arrived to an efficient check-in with welcome drink provided and found we had been allocated one of the villas that I had requested via email so an excellent start. Room was spacious and kept very clean for the two weeks by our lovely maid, who ensured... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Just gorgeous and wonderfull resort. No complaints!!! Very original (and huge) Resort, but NOTHING to complain about Not even one mosquito or bug seen in this jungle Resort!!! How can anyone dislilake this Wonder?!? Unfortunatly, we book for only 7 days. Hope to see you again Grand Palladium Mexico! .

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Well, where do I start? Thirty-one of us attended the GP Kantenah for a friends wedding. We stayed in villa 51 which was perfect for us, close to the pools and beach. My favourite restaurant was the steakhouse and my gf's was the teppenyaki show. The resort was huge but, had something for everyone. The staff was wonderful especially Danise... More 

Was this review helpful? Yes 1
Haverfordwest, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Great resort! We have just arrived home from 7 days here, and the resort is so big and has so much to see! The rooms here were lovely! Very clean and our fridges were always topped up. We didn't manage to eat at all the restraunts, however the Japanese and Mexican were great. The entertainment was fab especially at the... More 

Was this review helpful? Yes 2
Montreal, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Went here for my friend's wedding for a week. So disappointed with our room. There was spider in the washroom and ants near our door! My other friend in the other room found the biggest bug we've ever seen in their room! The resort is huge... There's a lot of animals and the sad thing is people are feeding them... More 

Was this review helpful? Yes 2
Cardiff, United Kingdom
Reviewer
5 reviews 5 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We requested to stay in the Kantenah part of the resort (as another review recommended) and we were SO glad we did. It's quieter, bigger and so much prettier than the other blocks looked. We were on the 3rd floor (top floor) facing the ocean (but you can't see it through the jungle - which you are right in the... More 

Was this review helpful? Yes 9
ColonialKantenah, Director General at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Olivia_Sm..., Thank you so much for your nice review, it is nice to read that you had a beautiful time. We are sure that our future clients will appreciate your accurate opinion. Please do not hesitate to contact back for further reservations. Hopefully see you back in the future. Best regards, Santiago Escañuela F&B Assistant Manager Grand Palladium Kantenah... More 

Alberta, Canada
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We travelled with our baby (just turned one) and had a great time. The staff were more than accomodating and patient with us. The rooms were cleaned daily and restocked - though that took some communication as the bar does not get restocked through housekeeping. The resort is huge and we couldn't see everything in one trip. There needs to... More 

Was this review helpful? Yes 1
ColonialKantenah, Director General at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Apolosnow, Thank you so much for your possitive feedback, we are please to read that we did reach your expectations. Please contact us before you come next year. Looking forward to see you back, Warm regards, Santiago Escañuela Asistente Dirección Hotel Grand Palladium Kantenah & Colonial Resort & Spa More 

Hotel Review Summarization

What travelers say

  • Very good(44)
  • Steak house(25)
  • Beach bars(21)
  • Buffet restaurant(19)
  • Mayan suite(18)
  • Riviera Maya(16)
  • Great time(14)
  • Playa del(11)
  • Ala carte(10)
  • Salt water pool(9)
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Main Pool (37)
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Secret Pool (Adults Only) (16)
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Waterpark Kids Pool (8)

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