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All 20 Akumal hotels

Grand Palladium Kantenah Resort and Spa

4.0 of 5 Resort (All-Inclusive)   |   Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
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85%
Ranked #7 of 20 hotels in Akumal
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
eldigablo Vancouver, Canada
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2,547 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (331)
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English first
Vancouver, Canada
2 reviews
4 of 5 stars Reviewed yesterday NEW

Three families travelled together at spring break, and spent our 2nd week at the Kantenah. The property has everything and most of the negatives you can turn into a positive. We were in building 43 which is the furtherest away from everything, so returning to your room was a hassle, but on the way to the building was the small... More

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London, United Kingdom
Top Contributor
133 reviews 133 reviews
32 hotel reviews
142 helpful votes 142 helpful votes
4 of 5 stars Reviewed yesterday NEW

The Resort, it's surroundings, the beach and the abundant wildlife are stunning, and the lovely public areas are very well kept and cared for. Personally I liked the fact that the place is huge, this meant that there was something new to discover at every turn, and gave plenty of opportunity to walk off our over indulgence in the plentiful... More

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wisconsin
Contributor
16 reviews 16 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

First of all I have been to Mexico 20+ times (as well as other countries) and stayed in as many different resorts. This trip was with my husband and daughters (age 9 and 11). This was our first trip booked during spring break time so I made the plans back in October and have done thorough research on the resort.... More

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Leeds, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

What a fabulous hotel. The food is truly amazing with so much choice at each meal. There are around 7 a la carte restaurants to try at no extra cost. The grounds are stunning and are kept extremely well presented by the staff. The beach and pool areas are fabulous but for us the real gem of this resort are... More

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We visited for two weeks from 28 March 2014 as a couple in our 40's and have to say it was one of the best holidays we have ever been on coming a very close second to our honeymoon in Cuba. The resort is very clean and tidy, staff continuously working in the grounds to maintain the plants and greenery... More

Was this review helpful? Yes 1
Halifax, Canada
Contributor
13 reviews 13 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I must start by saying we did not chose this resort, our friends did. The grounds are clean and the food is average. We are used to Adults only 5 star and this was not in so many ways. I will not be back to a Palladium because; there are too many people to accomodate anything being fast - there... More

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ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear sunlovers259, Thank you for your opinion. It is a pity you did not enjoy the resort as good as the other people in your group. Even if our motto is to plase everybody in a 100%, in this case we are sorry you expected something different, althought you value the staff efforts. Thank you and best regards, Celia Benito... More

South Devon, England
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Myself, husband and two teenagers stayed for two weeks in July last year. I emailed the hotel the week before and requested a stay in the Kantenah part of the hotel and when we arrived, not only had our request been met but we had been upgraded to two superior rooms which we were delighted with. We have stayed in... More

Was this review helpful? Yes 2
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Emma H, Thank you for your post. We are proud to heard that you absolutly love our/your home and we are already looking foward hosting you again in July. Dont forget to send us an email prior arrival with your room preferences and please copy your tripadvisor post as well in order to try our best to allocate you.... More

Toronto, Canada
Contributor
15 reviews 15 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I always do a lot of research when choosing a vacation. I like to know exactly what to expect. Value is very important to me, it needs to be clean (but not necessarily new) and the food has to be good (buffet food will never be great.) We had an amazing time here. I loved having unlimited a la cartes... More

Was this review helpful? Yes 1
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear escape_the_reno, Thank you for your review. It is a big resort, as you said, thats why we comunicate all facilities with our trains and carts. Thank you for your opinion, to heard that everything was ok, and you had a succesful holiday provide us a big honour. Looking foward seeing you again in Palladium Hotel Group, Celia Benito Director... More

Halifax, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My family (myself, husband and 2 children) recently traveled to the grand palladium, we have a fantastic time, have nothing bad to say, staff where extremely helpful and friendly. Had a great celebration dinner at the Japanese resturant have nothing bad to say about the resort at all..... Looking to return next year, hopefully for a longer stay!!!!

Was this review helpful? Yes 3
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Sara, In name of the Palladium family, thank you for the trust and to put in our hands your family vacations. It is an honour to read that you had such an excellent time and that you are planning to return. Please, dont hesitate to contact us when that happends, in order to try to allocate you based on... More

Kidderminster, United Kingdom
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Absolutely amazing. Having read some reviews before departure, I was wondering whether we had chosen the right venue. There was no need to worry. The whole resort, including Colonial, Riviera and White Sands as awesome. Travelling with friends, (we have done most of the Mediterranean, Caribbean twice, China and Egypt) we have a rough idea of what constitutes a good... More

Was this review helpful? Yes 5
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear JM1947, we love the fact you experience such a wonderful time. Our motto, its francaly make your holiday as you described. Not much to say apart of thank you and we hope we can see your group again back in your mexican home, Palladium. Please let us know in advance when you are returning in order to find the... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(66)
  • Steak house(37)
  • Beach bars(33)
  • Buffet restaurant(25)
  • Playa del(23)
  • Mayan suite(23)
  • Great time(22)
  • Riviera Maya(20)
  • Ala carte(15)
  • Salt water pool(14)

Additional Information about Grand Palladium Kantenah Resort and Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool
Hotel Style:
#3 Luxury Hotel in Akumal
#3 Romantic Hotel in Akumal
#4 On the Beach Hotel in Akumal
#5 Top resorts Hotel in Akumal
#8 Family Hotel in Akumal
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Palladium Kantenah Resort and Spa 4*
Official Description (provided by the hotel):
The Grand Palladium Kantenah Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Kantenah are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Colonial Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more   less 
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Also Known As:
Palladium Grand
Kantenah Palladium Grand
Grand Palladium Kantenah Hotel
Grand Palladium Kantenah
Palladium Mexico
Palladium Grand Resort
Grand Palladium Kantenah Resort & Spa
Hotel Grand Palladium Kantenah
Palladium Kantenah
Kantenah
Grand Palladium Kantenah Resort And Spa Riviera Maya/Akumal, Mexico

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