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All 20 Akumal hotels

Grand Palladium Colonial Resort & Spa

4.0 of 5 Resort (All-Inclusive)   |   Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
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Grand Palladium Colonial Resort & Spa
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Ranked #11 of 20 Hotels in Akumal
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
oksanapc Detroit, Michigan
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3,022 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Detroit, Michigan
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Fabulous resort, great staff, a lot of food selections. The reason they don't get 5 start due to Travel Club membership. We purchased a travel package at a fair price. On their end they have to provide a concierge service from reservations to the time as a guest. Once the Travel Club has your money, all they do is apologize... More 

Was this review helpful? Yes 1
Gaspesie Region, Canada
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Went there for a week. Really clean room and it looked to be recently refreshed. The staff was very polite and welcoming. The bell boys were really funny. The bed was a little hard but I've seen worse beds in North American from well known hôtels... The pillows could definitely be changed tought. Our room wasn't that quiet but it... More 

Was this review helpful? Yes 1
Montreal, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

We just got back from our 7th stay at the Grand Palladium Riviera Maya and all was just great again! Everything was perfect, especially the service of our two favorite waitresses at the buffet La Hacienda, Filomena and Feliciana. They are very efficient and pleasant. The food is great and the beach is beautiful. Can't wait to go back!

Was this review helpful? Yes 1
Chicago, Illinois
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This resort is huge, but the grounds are so beautiful that we enjoyed walking around and it did not really bothered us. Our family consists of 4 people, including 2 kids (ages 9 and 4). We stayed at Jr. Suite on Colonial side of the hotel, and I was happy that we paid a little extra for Jr. Suite, because... More 

Was this review helpful? Yes 4
Owen Sound, Canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed at this resort in the Colonial section from December 8 to 15. There were 4 of us in a junior suite (2 adults, and 2 kids aged 11 and 13). I can't complain about the rooms they were a very good size and were nicely equipped. The a la carte restaurants were nice and we went to a... More 

Was this review helpful? Yes 1
ColonialKantenah, Directora de Alojamiento at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Murr Man 72, Thank you so much for your wonderful review on your recent holiday experience at our Grand Palladium Colonial Resort & Spa hotel, we are thrilled you enjoyed every aspect of your stay among us. Guest satisfaction is our number one goal and there is nothing better than achieving it. First of all we would like to... More 

Montreal, Canada
2 reviews
4 of 5 stars Reviewed 1 week ago

Hotel is in great shape, the rooms in Colonial section have been updated (mattresses need to be changed though). The grounds became magnificent with exotic birds, nice and cuddly animals (raccoon at night and coati and tailless rats in the morning. This is not without problem though, since the hordes of coati come to lunch place and sometimes jump on... More 

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ColonialKantenah, Directora de Alojamiento at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Suburban15, Thank you for sharing your thoughts and holiday experience in January at our Grand Palladium Colonial Resort & Spa hotel; guest satisfaction is our number one goal and there is nothing better than achieving it. We are thrilled you appreciated the comfort and location of the renovated room we accommodated you in as well as the genuine kindness... More 

Vancouver, Canada
2 reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Just came back this morning and loved every minute of this resort. This was our second all inclusive, the first being at Riu Playacar which was smaller, so I was hesitant at first. Arrived around 7:30pm and we waited 15 minutes before we were checked in. We were in Villa 3, 1319, and it must of been a renovated room... More 

Was this review helpful? Yes 11
ColonialKantenah, Directora de Alojamiento at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Esther P, There is no better reward for us to read our guests’ full satisfaction on their stay at our Grand Palladium Colonial Resort & Spa hotel, we are sincerely grateful for the time you took out of your day to share such a praising 5 star review on your overall holiday experience among us. It is wonderful to... More 

Dukinfield, England, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Had some great trips out, downside, guys asking for your name then asking for money to buy a card with your name on. Travel Club telling you, a gift was waiting for you to collect, then trying to force you to join the Travel Club and won't take NO for an answer. More sugar free drinks needed in the fridge.... More 

Was this review helpful? Yes 2
ColonialKantenah, Directora de Alojamiento at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Charles C, We want to thank you for your preference in selecting our Grand Palladium Colonial Resort & Spa hotel for your holidays as well as for taking the time to tell us about your stay as this will help us to know how to improve our services and offer splendid holiday experiences to all our guests. We deeply... More 

1 review
5 of 5 stars Reviewed 1 week ago

We stayed in the Grand Palladium for a seven night vacations. we had a Mayan Suite in the villa 35. This room is ideal for couples and only adults. Every Mayan Suite have there own entrance and private balcony with an "HAMACA!!!!". we had nice service from the housekeeper every day and despite that he did not speak English he... More 

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Calgary, Alberta, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

60+ group of us recently stayed at the Grand Palladium Colonial for my cousins wedding. Upon arriving the check in was quick and easy and there was someone right there to help us with our luggage to our room. Room was very clean, welcoming, and lovely holiday decor. Our first night there we caught one of the shows which was... More 

Was this review helpful? Yes 2
ColonialKantenah, Directora de Alojamiento at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Meghan M, We want to thank you for your preference in selecting our Grand Palladium Colonial Resort & Spa hotel for your holidays as well as for taking the time to tell us about your stay as this will help us to know how to improve our services and offer splendid holiday experiences to all our guests. We are... More 

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Hotel Summarization (Beta)

What travelers say

  • Very good(57)
  • White Sands(51)
  • Junior suite(39)
  • Beach bars(32)
  • Salt water pool(31)
  • Steak house(28)
  • Great time(23)
  • Riviera Maya(12)
  • Kid Club(12)
  • Punta Emilia(11)

Additional Information about Grand Palladium Colonial Resort & Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Palladium Colonial Resort & Spa 4*
Number of rooms: 414
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Also Known As:
Grand Palladium Colonial Hotel
Hotel Grand Palladium Colonial
Grand Palladium Mexico
Palladium Colonial Resort
Grand Palladium Spa
Grand Palladium Colonial Resort & Spa Riviera Maya/Akumal, Mexico
Hotel Style:
#5 Luxury Hotel in Akumal
#7 Romantic Hotel in Akumal
#7 Top resorts Hotel in Akumal
#9 On the Beach Hotel in Akumal
#10 Family Hotel in Akumal

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