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All 21 Akumal hotels

Grand Palladium Colonial Resort & Spa

4.0 of 5 Resort (All-Inclusive)   |   Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
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Grand Palladium Colonial Resort & Spa
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Ranked #9 of 21 Hotels in Akumal
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Adam R Newcastle upon Tyne, England, United Kingdom
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2,853 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Newcastle upon Tyne, England, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

I thoroughly enjoyed my time in this resort, from the moment i stepped into the lobby i knew it was going to be brilliant. The rooms have more than enough space, decor is really good. During the day, activites range from a nice relaxing time by the pools (I preferred the smaller, quiet pool), to organizing trips out to snorkelling... More

Was this review helpful? Yes 3
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Arrived at Grand Palladium 30th August very tired after a long flight from Birmingham but what a great reception. Check in by Nancy very swift and nice to see a friendly, welcoming face. We stayed in the Colonial and were upgraded to a Junior Suite - a nice touch for our honeymoon especially to find a lovely bowl of fruit... More

Was this review helpful? Yes 11
Manchester, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed at this hotel in febuary 2014 had a great time staff were very helpful and the rooms were kept clean found the buffet restaurants had a very good selection of food and variety of meats would recommend this hotel to other people going back in august2015

Was this review helpful? Yes 5
ColonialKantenah, Assistant Manager at Grand Palladium Colonial Resort & Spa, responded to this review

Hello meljanet, Thank you for sharing your holiday experience with us. We are delighted you had a wonderful stay and enjoyed our facilities thoroughly. We look forward to hosting you in August, as such please do not hesitate to contact us prior to your next arrival. See you soon! Best regards Alberto Gallegos Accommodations Manager More

1 review
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel in general is fairly decent 3.75 stars in my opinion. Week long all inclusive in the mayan suite. Fairly nice rooms. Pros: Food was good, a long with dinner service. Especially the bbq salmon at the eldorado restraunt. Buffet was also great. Service at all the reatraunts and bars was great. Beautiful beaches and friendly staff. The spa... More

Was this review helpful? Yes 8
ColonialKantenah, Assistant Manager at Grand Palladium Colonial Resort & Spa, responded to this review

Hello Mike S, Thank you for taking the time to share your vacation review with us. We are delighted you enjoyed our restaurants. spa and friendly service staff. We regret that you have left the resort with such an impression. We would like to comment that we are at your disposal during your stay in order to assist you in... More

Athens, Texas
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Traveled with a group of 10 girls. The grounds were very nice and well kept. The food was good and there was plenty of it! Lots of options. Staff was very friendly. Entertainment was pretty good - not the best I've ever seen but none the less, entertaining.

Was this review helpful? Yes 2
ColonialKantenah, Assistnat Manager at Grand Palladium Colonial Resort & Spa, responded to this review

Hello MandyRed13, Thank you for taking the time to share your holiday review with us. We are delighted you had a great stay at the resort and enjoyed our facilities. We have noted your comments in order to improve our services. We look forward to hosting you once more, as such kindly contact us prior to your next arrival. See... More

1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Returned 2 Sept 2014 after a 2-week First Choice holiday at the hotel. Our first visit to this hotel, and our second to Mexico. We travelled as a 3 generation family, ages ranging from 22 to low 80's. Everything about this hotel was pretty much perfect - food (quality and choices), comfort of rooms, friendliness of staff, cleanliness of rooms... More

Was this review helpful? Yes 8
ColonialKantenah, Assistant Manager at Grand Palladium Colonial Resort & Spa, responded to this review

Hello Steve E, Thank you for sharing your holiday experience with us. We are delighted you enjoyed our beautiful grounds, accommodations and restaurants. We look forward to hosting you once more, as such kindly contact us prior to your next arrival. See you soon! Best regards Alberto Gallegos Accommodations Manager More

kirkcaldy
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Seven people went to this hotel what a great time we had did not need to wait at any of the restaurants shows were very good at night staff were always coming with drinks The a la carte restaurants were amazing We had no bother at check-in

Was this review helpful? Yes 6
ColonialKantenah, Assistant Manager at Grand Palladium Colonial Resort & Spa, responded to this review

Hello kennyfaefife, Thank you for sahring your experience with us. We are delighted you had a great stay with us at the resort. We look forward to hosting you once more, as such kindly contact us prior to your next arrival. See you soon! Best regards Alberto Gallegos Accommodations Manager More

1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I visited Grand Palladium Colonial this past week along with my family and boyfriend and enjoyed my stay. Our room wasn't that important since we barely spent anytime there but it did meet our standards as far as cleanliness. The pools and the beach were extremely nice and relaxing. Our cons came from the staff, the food, and drinks. The... More

Was this review helpful? Yes 4
ColonialKantenah, Assistant Manager at Grand Palladium Colonial Resort & Spa, responded to this review

Hello Eduardo s, Thank you for sahring your holiday review with us. We regret that your stay was less than satisfactory with us at the resort. We appreciate your feedback as this assists us in improving our services at the resort. We would like to comment that we are always available during your stay to assist you as best as... More

Exeter, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was superb, staff all friendly and helpful. The site is vast and it takes some time to get your bearings. Food was very good with lots of choice. Rooms were a good size and very clean. Not a great deal for children to do at the hotel (aged 12 & 13). Evening entertainment was very good and varied.... More

Was this review helpful? Yes 3
ColonialKantenah, Assistant Manager at Grand Palladium Colonial Resort & Spa, responded to this review

Hello Mark H, Thank you for sharing your vaction experience with us. We are delighted you enjoyed our food and beverage offerings as well as our friendly service staff. Our management team has noted your comments in order to improve our services. We look forward to hosting you once more, as such please do not hesitate to contact us. Best... More

New Orleans, Louisiana
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I chose the Grand Palladium Colonial Resort and Spa as the location for our Destination Wedding in May 2014. We also had the pleasure of having 65 of our closest friends and family join us. I'll break down both elements of the trip/resort: WEDDING: Simply amazing. Grace, our Wedding Planner, was nothing short of spectacular. She would... More

Was this review helpful? Yes
ColonialKantenah, Assistant Manager at Grand Palladium Colonial Resort & Spa, responded to this review

Hello Chase A, Thank you for taking the time to share your vacation wedding experience with us. We are delighted you shared such a wonderful occasion with us and had a spectacular experience. We will definitely inform Grace of your gracious comments. We look forward to hosting you once more, as such kindly contact us prior to your next arrival.... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(57)
  • White Sands(51)
  • Junior suite(39)
  • Beach bars(32)
  • Salt water pool(31)
  • Steak house(28)
  • Great time(23)
  • Kid Club(12)
  • Riviera Maya(12)
  • Punta Emilia(11)

Additional Information about Grand Palladium Colonial Resort & Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Palladium Colonial Resort & Spa 4*
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Also Known As:
Grand Palladium Colonial Hotel
Hotel Grand Palladium Colonial
Grand Palladium Mexico
Palladium Colonial Resort
Grand Palladium Spa
Grand Palladium Colonial Resort & Spa Riviera Maya/Akumal, Mexico

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