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All 21 Akumal hotels

Grand Palladium Colonial Resort & Spa

4.0 of 5 Resort (All-Inclusive)   |   Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
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Grand Palladium Colonial Resort & Spa
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83%
Ranked #9 of 21 hotels in Akumal
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Alisolsen Aberdeen, United Kingdom
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2,826 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (537)
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English first
Aberdeen, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed from 9th - 23rd August and had a wonderfully lazy holiday. The previous year, we stayed at the neighbouring hotel, Grand Sirenis but chose Grand Palladium this year with high expectations because of the better reviews. Whilst the buffet restaurants weren't as expansive and diverse as the ones at Grand Sirenis, there was ample choice and the quality... More

Was this review helpful? Yes 2
Blackpool, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Wow where do I start? Check in was quick and very informative. Reception staff very friendly and helpful. I did email a room request a couple of days before departure and the replied prompt. Our room request for the Kantenah side was met. The rooms are lovely and comfortable. The beds are very comfortable also. We had a slight issue... More

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

We arrived at the hotel on 11th of August 2014 and arrived home today...feeling truly depressed, 2 weeks just wasn't enough. The hotel was amazing, the room was fantastic the wildlife was unbelievable!. The staff were always polite, friendly and eager to help in any way they could. The food was also fantastic with plenty of choice for us all... More

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Playa del Carmen, Quintana Roo, Mexico
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My fiance and I just spend this past weekend at the Palladium for our anniversary. From the moment we checked into the hotel until the time we checked out we did not experience one bad thing. I will start off with the entertainment staff. MEMO! You made our weekend so entertaining with your outgoing personality and always involving the guests... More

Was this review helpful? Yes 2
ColonialKantenah, Assistant Manager at Grand Palladium Colonial Resort & Spa, responded to this review

Greetings Eduardo M, Thank you for sharing your review with us. We are happy you enjoyed our vacation with us at the resort. We will definitely share your gracious comments with our team regarding their service. We look forward to hosting you once more, as such kindly contact us prior to your next visit. See you soon! Best regards Alberto... More

Bethesda, Maryland
Contributor
11 reviews 11 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was our third 2 week trip to GP Colonial in May 2014. The resort is beautiful cut out of a mangrove and is constantly being maintained (workers were scrubbing the concrete and brick walkways while we were there). The resort is large but easy to get around. We like staying at the Colonial since it is in the middle... More

Was this review helpful? Yes 2
ColonialKantenah, Assistant Manager at Grand Palladium Colonial Resort & Spa, responded to this review

Greetings Caveman288, Thank you for sharing your vacation experience with us. We are delighted you returned for a third visit and enjoyed our restaurants and facilities thoroughly. We will definitely share your gracious comments with our team regarding their service. Our management team has noted your comments as your feedback aids us in improving our services at the resort. We... More

Staffordshire
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We returned this week from a lovely First Choice Holiday to this hotel. On arrival we were informed we had been 'upgraded' to a suite- this was a large room with a queen sized bed and a bed settee for our 10 year old daughter. It was fine for her- room was a little tired but clean- during the stay... More

Was this review helpful? Yes 5
ColonialKantenah, Assistant Manager at Grand Palladium Colonial Resort & Spa, responded to this review

Greetings AlisonGR1963 Thank you for sharing your vacation experience with us. We are happy you enjoyed our breakfast buffets as well as the Japanese restaurant. Our management team has noted your comments as well as your feedback, this assists us in improving our services. Should we be able to assist you in the future, please do not hesitate to contact... More

Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This resort actually has five hotels in one. There is Colonial, Kantenah, Riveira, White Sands, Royal suites ( there are the Mayan Suites made for couples ,for the most part , that have just got married). This resort is kid friendly. The Royal suites are strickly adult. The food is average. The advantage of a big hotel is you never... More

Was this review helpful? Yes 2
ColonialKantenah, Assistant Manger at Grand Palladium Colonial Resort & Spa, responded to this review

Greetings Audrey K, Thank you for sharing your holiday experience with us. We are delighted to have hosted you for six vacations and we look forward to hosting you for many more. We have noted your comments in order to improve our services. Please do not hesitate to contact us prior to your next arrival. See you soon! Kind regards... More

Allentown, Pennsylvania
Contributor
15 reviews 15 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here on family vacation. Arrived and to our surprise had been upgraded to a top floor room which was a large two room suite. We didn't get a room close to another family traveling with us so that was a disappointment. There are several buildings that have the rooms not one big building. A bit of a walk to... More

Was this review helpful? Yes 2
London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We have just got back from 2 weeks holiday here. We meet up with our friends from Scotland and America, we emailed hotel a week before the holiday with everyone's reference numbers and requested that we are close to each other. When we arrived (my husband and myself arrived a day earlier than our friends) we again made the same... More

Was this review helpful? Yes 2
Oconomowoc, Wisconsin
2 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

We have been going here for years and years. We usually travel with about 8 people in our group. I really do LOVE this resort, but I noticed they have started charging to use the wet areas of the SPA (hot tub, sauna.GYM , etc) this is very disappointing to us, especially since going to the spa was part of... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Very good(57)
  • White Sands(51)
  • Junior suite(39)
  • Beach bars(32)
  • Salt water pool(31)
  • Steak house(28)
  • Great time(23)
  • Riviera Maya(12)
  • Kid Club(12)
  • Punta Emilia(11)

Additional Information about Grand Palladium Colonial Resort & Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Palladium Colonial Resort & Spa 4*
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Also Known As:
Grand Palladium Colonial Hotel
Hotel Grand Palladium Colonial
Grand Palladium Mexico
Palladium Colonial Resort
Grand Palladium Spa
Grand Palladium Colonial Resort & Spa Riviera Maya/Akumal, Mexico

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#4 Luxury Hotel in Akumal #6 Top resorts Hotel in Akumal #7 Romantic Hotel in Akumal #7 On the Beach Hotel in Akumal #9 Business Hotel in Akumal #10 Family Hotel in Akumal
Hotel Class
Official Description (provided by the hotel)
The Grand Palladium Colonial Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Colonial are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Kantenah Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more   less 
Number of rooms
414

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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