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Grand Palladium Colonial Resort & Spa

#10 of 20 Hotels in Akumal
Certificate of Excellence
Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
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Grand Palladium Colonial Resort & Spa
Best prices for: 1 room 1 guest
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Ranked #10 of 20 Hotels in Akumal
Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
7hitch30 Pelham, New Hampshire
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3,398 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pelham, New Hampshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Vac 5/5 - 5/12 - with 2 other couples. Awesome all inclusive - 4 hotels in one - 7 - 9 restaurants, food/service/presentation, never had to wait and we were 3 couples - excellent! Clean, beautiful property. Staff works hard! Pools/beach nice, enjoyed WS and "Secret" adult pool w/Carlos the bartender and beach at Colonial, except for seaweed issue. Freshwater... More 

Was this review helpful? Yes 2
Moose Jaw, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

We arrived Dec 26 - 7 Jan. We came for a family vacation, 13 of us. The staff went above and beyond to ensure our group was seated together for NYE dinner. We had our own server who was fun and attentive. We all had so much fun at the NYE party, there were people everywhere, the hotel was very... More 

Was this review helpful? Yes 2
Shelbyville, KY
Contributor
20 reviews 20 reviews
8 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We just returned from the Grand Palladium Colonial. This was our 9th trip to Mexico, and our 4th stay at the Palladium since 2008. We have stayed in the White Sands and Kantenah sections, but this was our first time in the Colonial section. We decided to try this section because of the recent renovations and the more central location.... More 

Was this review helpful? Yes 3
Wellingborough, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed in March this year for 2 weeks (8 of us) was recommended from a relative who had been before ! We weren't let down - the standard was first class - could not fault resort at all - 4 hotels altogether loads of choice of food , drink, swimming pools etc ... The hotel has its own buggies... More 

Was this review helpful? Yes 3
Torquay, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

ive been all over Europe ,the grand palladium was out of this world,lovely beach,accomadation fantastic,staff really freindley.spent a fourtnight there,never have me and my family had such nice relaxing holiday,ive stayed at 5star hotels in Europe ,canary islands,the grand palladium is a total different class 10 times better than Europe.ALLREADY LOOKING AT BOOKING NEXT YEAR.

Was this review helpful? Yes 2
ducklion
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A couple of years late writing this but all of our friends who have been and are returning love it, for me and my wife we could not fault anything about it food was out of this world and the drinks were scrummy

Was this review helpful? Yes 4
Cedar Hill, Texas
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel May 20-24, 2015 with my family (3 adults my parents and I) I was excited to go but when I get there my excitement went away. When I booked the hotel, I booked 2 rooms at the Kantenah but we ended up staying in the Colonial. They didn’t ask or informed us the change of... More 

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had our first stay at this hotel for 7 days. The restaurants for dinner were very good. Lots of variety. Pool and kids pool were amazing. Poolside service was excellent, especially Gabriela at the main pool at Colonial. She was always there for us! Buffets were decent. Lawrence the bellboy was also amazing and took us on the golf... More 

Was this review helpful? Yes 2
1 review
1 of 5 stars Reviewed 4 days ago NEW

Stayed in the Colonial room 2119 no hot water. At night room got very hot. Some of the staff were friendly and some were not. We check out at 11 am and had to sit in the lobby for 4 hours until our trip to the airport. We told that we be directed to another area once we were check... More 

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Staines, United Kingdom
Reviewer
4 reviews 4 reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed from 5th May to 19th May in Colonial 1615 and was our first and will be our only visit to Grand Palladium. 1615 was a top floor (2nd floor) apartment in block 6. There are no lifts, which wasn’t a problem for us. We arranged a taxi service to the hotel and upon arrival were directed to reception... More 

Was this review helpful? Yes 10
Hotel Review Summarization

What travelers say

  • Very good(53)
  • White Sands(45)
  • Junior suite(35)
  • Beach bars(31)
  • Salt water pool(29)
  • Steak house(28)
  • Great time(21)
  • Riviera Maya(11)
  • Punta Emilia(9)
  • Really nice(9)
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