We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Palladium Colonial Resort & Spa

#9 of 21 Hotels in Akumal
Certificate of Excellence
4.0 of 5
Hotel website
Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Offers & Announcements
Special Deals 2016
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Grand Palladium Colonial Resort & Spa
Grand Palladium Colonial Resort & Spa
Panoramas (25)
View Map
Add Photo Write a Review

3,948 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Worthington, Pennsylvania
1 review
4 of 5 stars Reviewed yesterday NEW

We ate at ElDORADO in resort, Alfredo was an excellent waiter. Salmon was great. Have been here 3 times. Love the beach and pool. Plenty of chairs and shade or sun. Will come back again in a few years, will stay in accommodations for ADULTS ONLY next time. Can hear kids and babies through walls. Bar service at Colonial Excellent!... More 

Helpful?
Thank Nancy F
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

Let me preempt this by saying, I am not one to write reviews but this resort deserves it. My wife and I travel about 4 times a year and how this resort has not popped up on our radar is beyond me but I am so glad it did this time. I am sort of a stickler about resorts. I... More 

Helpful?
5 Thank chrisandsue1994
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

Love this place...it was my 2nd time there! Customer service excellent. Love David Garcia and Ruben the valet guys their service was excellent!! Ernesto and Veronica in the club beach excellent and Victor in the jewelry shop was awesome. Rosa our waitress in lobby bar our fav waitress. Can't remember other names but those are ones who stuck out the... More 

Helpful?
1 Thank Lori H
northants
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed here for the 3rd time in December 2015, it was our 12th visit to palladium resorts. Tania very kindly arranged VIP status and upgraded us to a Mayan suite in the Colonial section. We were made very welcome by everyone. James the thomson rep was always very helpful and jolly. I was a bit disappointed with the royal... More 

Helpful?
1 Thank janddr
Denver, Colorado
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Let's start off with the high point, there's one, everything was very clean...from there it goes completely down hill. Hands down, this was the worst vacation I have ever been on. It was so horrible, that we left a day early despite having to still pay for the hotel for one more day. The excellent reviews of this place are... More 

Helpful?
2 Thank unimpressed5280
Stowe, Vermont
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Fighting against all notions of prepackaged "all-inclusives" we took the plunge. Two families both alike in many ways,but with their special quirks and tastes, fled the Northeastern crowds and wow, were we surprised! The sincere warmth we were always greeted with, the attention to detail of the hotel managers, and the tireless effort of all the staff to embody the... More 

Helpful?
1 Thank Conocedor_11
Lemont, Illinois
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

I understand that it take a while to check in- but 4 hours? We had requested that our family be in the same villa and that my husband and I would be on the bottom level( he's handicapped) . They put us on the third floor in a building with no elevator. After explaining the problem they switched us to... More 

Helpful?
3 Thank Diane I
Aberdeen, Maryland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband and I stayed at the GP Colonial Resort from January 27th through February 3rd. This was our second time to this resort. Last year we had stayed in the Kentanah section. My review may be a little bias because we are palladium travel club members and have only stayed at their resort chain, but we love them. We... More 

Helpful?
2 Thank terriej1971
Columbus, Ohio
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was our first visit to this resort, which included our kids and grandkids, and we were quite pleased. The location right on the beach provided incredible views, warm white sand and cool breezes. It truly was all inclusive so we did not have a want for any additional food or drink. Quite a variety of restaurants on the property... More 

Helpful?
2 Thank festival101
Sidney, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

During our past 7 day vacation at the Grand Palladium Riviera Maya, we enjoyed our evening buffet even more when we met Yonatan Arguela, and his service that was simply outstanding. He was very attentive and we looked forward to meeting up with him at dinner service.

Helpful?
3 Thank Gord W
Questions? Get answers from hotel staff and past guests. Ask a question

6,142 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4981)
Viewed
Pool/beach area (1231)
Viewed
Hotel & grounds (1070)
Viewed
Room/suite (415)
Viewed
Bathroom (81)
Viewed
Dining (355)
Viewed
Family/play areas (84)
Viewed
View from room (70)
Viewed
Business center/function rooms (16)
Viewed
Other (1659)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (1145)
Viewed
Ambassador Suite (118)
Viewed
Amenities (342)
Viewed
Beach (32)
Viewed
Junior Suite Double (76)
Viewed
Los Rocas Saltwater Pool (31)
Viewed
Main Pool (40)
Viewed
Mayan Suite (79)
Viewed
Restaurants and Bars (284)
Viewed
Secret Pool (Adults Only) (16)
Viewed
Standard Double Room (64)
Viewed
The Hotel (53)
Viewed
Waterpark Kids Pool (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Room/suite (11)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Akumal
6.1 mi away
Luxury Bahia Principe Sian Ka'an Don Pablo Collection
0.3 mi away
Grand Palladium Kantenah Resort and Spa
0.3 mi away
Grand Palladium Riviera Resort & Spa
Show Prices
Show Prices
Show Prices
0.2 mi away
Grand Palladium White Sand Resort & Spa
6.2 mi away
Luxury Bahia Principe Akumal Don Pablo Collection
1.0 mi away
Grand Sirenis Riviera Maya Resort & Spa
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay