We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Palladium Colonial Resort & Spa

#9 of 21 Hotels in Akumal
Certificate of Excellence
Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Hotel amenities
Grand Palladium Colonial Resort & Spa
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #9 of 21 Hotels in Akumal
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
royaroni Lake Placid, New York
Write a Review

3,326 reviews from our community

Traveler rating
    1,896
    866
    310
    150
    104
See reviews for
1,008
1,316
19
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (639)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (3326)
  • Mar-May only
    (933)
  • Jun-Aug only
    (833)
  • Sep-Nov only
    (684)
  • Dec-Feb only
    (876)
All months
Lake Placid, New York
Contributor
13 reviews 13 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed in the Mayan suite. It was great, loved the outdoor shower! I took advantage of the hammock to keep cool during the hottest part of the day. The beach is beautiful with the finest, whitest sand I've ever seen! All the staff was super friendly and extremely hard working. The food in the themed restaurants is great. I... More 

Was this review helpful? Yes 5
England
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Start of holiday great flight on Dream liner, Cancun Airport manic as normal. Coach trip fine 60 mins, checking fine offered great deal to upgrade to Royal Suites which we could not refuse. Royal Suite area brilliant, stayed in Mayan Suite, lovely pool where we was well looked after by Freddie the bar man come waiter. Royal lobby with bar... More 

Was this review helpful? Yes 4
Riverview, Canada
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

For some one that has food allergies or are travelling with someone that has any food sensitivity, I would recommend this facility. I have major gluten and dairy sensitivity, which mean that cross contaminations and limited food variety was always one of my main concerned traveling. The resort was notified of my allergies before my arrival and they had reassure... More 

Was this review helpful? Yes 5
Toronto, Canada
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great vacation. Booked at Colonial in a Mayan Suite but were placed in the Kantenah Mayan Suite upon check in. It turned out fine but I wish they wouldn't just do that without considering which of the five resorts a customer actually booked. Some of the positives include: - excellent room and comfortable king bed (Teo did a great job... More 

Was this review helpful? Yes 4
Chatham
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Had a great time in February 2015. Was informed that the hotel was running at near capacity but it is so big it didn't feel like it. Great choice of restaurants and proper cocktails. Staff work really hard and offer table service at many of the bars. We did get unwell towards the end of the holiday and can only... More 

Was this review helpful? Yes 5
wales uk
2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just got back from this great resort,great staff,great food,great amenities,plenty of sun sea &tequila.Big thanks to Maria & Rosa in the lobby bar Colonial for looking after us.PS check out the spa (amazing).

Was this review helpful? Yes 4
Leduc, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Well , Thanks again Palladium Bravo !!!! My wife and I came back again and this time we invited my brother and his wife to come along to share the experience (for as all we know is work and didn't know about places like this in the world . My brother and I that is) thanks to my beautiful wife... More 

Was this review helpful? Yes 3
Angus, Canada
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

4 stars out of 5. Went to Grand Palladium Colonial November 2013 for my sisters wedding, spent 1 week there. Very beautiful resort, nice rooms, nice beaches, great pool, friendly staff. My only complaint I guess would be that you do a lot of walking, massive resort, so if you can't find a tram driving by you are walking a... More 

Was this review helpful? Yes 3
Norwich, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Where do we start!! An amazing hotel which exceeded all of our expectations! We had a private transfer by Canada transfers which were excellent both to and from the hotel. We were there before the coach so check in was a breeze, with a bit of a sell from the travel club, but as soon as I said I wasn't... More 

Was this review helpful? Yes 11
Stockport, England, United Kingdom
Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a amazing time, food was lovely, plenty of choice and 14 restaurants to chose from. However the best thing was Carlos, the bar tender by the Secret Pool. He was not only polite and friendly he was helpful, offering a range of cocktails and even sun bed service - bringing your drink to you!! I would definitely recommend this... More 

Was this review helpful? Yes 9
Hotel Review Summarization

What travelers say

  • Very good(54)
  • White Sands(47)
  • Junior suite(36)
  • Beach bars(31)
  • Salt water pool(30)
  • Steak house(28)
  • Great time(22)
  • Riviera Maya(11)
  • Punta Emilia(10)
  • Really nice(9)
Questions? Get answers from hotel staff and past guests. Ask a question

4,385 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4371)
Viewed
Room/suite (385)
Viewed
Hotel & grounds (967)
Viewed
Pool/beach area (1139)
Viewed
Bathroom (74)
Viewed
Dining (332)
Viewed
View from room (63)
Viewed
Family/play areas (70)
Viewed
Business center/function rooms (15)
Viewed
Other (1326)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (6)
Viewed
Pool/beach area (3)
Viewed
Dining (1)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question