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Grand Palladium Colonial Resort & Spa

#9 of 21 Hotels in Akumal
Certificate of Excellence
Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
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Grand Palladium Colonial Resort & Spa
Best prices for: 1 room 1 guest
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Ranked #9 of 21 Hotels in Akumal
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Eric S Riverview, Canada
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3,323 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Riverview, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

For some one that has food allergies or are travelling with someone that has any food sensitivity, I would recommend this facility. I have major gluten and dairy sensitivity, which mean that cross contaminations and limited food variety was always one of my main concerned traveling. The resort was notified of my allergies before my arrival and they had reassure... More 

Was this review helpful? Yes
Toronto, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Great vacation. Booked at Colonial in a Mayan Suite but were placed in the Kantenah Mayan Suite upon check in. It turned out fine but I wish they wouldn't just do that without considering which of the five resorts a customer actually booked. Some of the positives include: - excellent room and comfortable king bed (Teo did a great job... More 

Was this review helpful? Yes 4
Chatham
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Had a great time in February 2015. Was informed that the hotel was running at near capacity but it is so big it didn't feel like it. Great choice of restaurants and proper cocktails. Staff work really hard and offer table service at many of the bars. We did get unwell towards the end of the holiday and can only... More 

Was this review helpful? Yes 5
wales uk
2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just got back from this great resort,great staff,great food,great amenities,plenty of sun sea &tequila.Big thanks to Maria & Rosa in the lobby bar Colonial for looking after us.PS check out the spa (amazing).

Was this review helpful? Yes 4
Leduc, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Well , Thanks again Palladium Bravo !!!! My wife and I came back again and this time we invited my brother and his wife to come along to share the experience (for as all we know is work and didn't know about places like this in the world . My brother and I that is) thanks to my beautiful wife... More 

Was this review helpful? Yes 3
Angus, Canada
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

4 stars out of 5. Went to Grand Palladium Colonial November 2013 for my sisters wedding, spent 1 week there. Very beautiful resort, nice rooms, nice beaches, great pool, friendly staff. My only complaint I guess would be that you do a lot of walking, massive resort, so if you can't find a tram driving by you are walking a... More 

Was this review helpful? Yes 3
Norwich, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Where do we start!! An amazing hotel which exceeded all of our expectations! We had a private transfer by Canada transfers which were excellent both to and from the hotel. We were there before the coach so check in was a breeze, with a bit of a sell from the travel club, but as soon as I said I wasn't... More 

Was this review helpful? Yes 11
Stockport, England, United Kingdom
Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a amazing time, food was lovely, plenty of choice and 14 restaurants to chose from. However the best thing was Carlos, the bar tender by the Secret Pool. He was not only polite and friendly he was helpful, offering a range of cocktails and even sun bed service - bringing your drink to you!! I would definitely recommend this... More 

Was this review helpful? Yes 9
Beverley, United Kingdom
1 review
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We visited this resort for the Easter holidays for 2 weeks. We are a family with 2 children, a boy 7 and girl 3. From start to finish we could not fault this holiday and will definitely be returning. The room was lovely, clean and excellent house keeping. The restaurants are fantastic. The spa is out of this world -... More 

Was this review helpful? Yes 14
ColonialKantenah, Asistente Dirección at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Sandi D, You are very welcome! Thank you so much for your wonderful and exhaustive review on your recent holiday experience at our Grand Palladium Colonial Resort & Spa hotel, we are thrilled you enjoyed every aspect of your stay among us. There is no better reward for us to read our guests’ full satisfaction on their stay at... More 

Ocean City
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed in the Grand Palladium Colonial for a week in April. We upgraded to a Junior Suite and had Villa 30. It was absolutely perfect! We had our own private porch with a hammock and an incredible outside Mayan shower. The staff was always quite friendly and helpful. The property was expertly maintained. The grounds were... More 

Was this review helpful? Yes 6
ColonialKantenah, Asistente Dirección at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Kathryn L, Thank you so much for your wonderful and exhaustive review on your recent holiday experience at our Grand Palladium Colonial Resort & Spa hotel, we are thrilled you enjoyed every aspect of your stay among us. There is no better reward for us to read our guests’ full satisfaction on their stay at our Grand Palladium Colonial... More 

Hotel Review Summarization

What travelers say

  • Very good(54)
  • White Sands(47)
  • Junior suite(36)
  • Beach bars(31)
  • Salt water pool(30)
  • Steak house(28)
  • Great time(22)
  • Riviera Maya(11)
  • Punta Emilia(10)
  • Really nice(9)
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