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Grand Palladium Colonial Resort & Spa

#9 of 21 Hotels in Akumal
Certificate of Excellence
Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
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Grand Palladium Colonial Resort & Spa
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Ranked #9 of 21 Hotels in Akumal
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
300hollyh Powell, Ohio, United States
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3,260 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Powell, Ohio, United States
Top Contributor
70 reviews 70 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I recently spent 6 nights at this resort. It was our first vacation away without the kids. It is an hour and 1/2 from the airport but we enjoyed the peacefulness of being tucked away. The Colonial lobby is very impressive. We were greeted immediately and helped to our room. Our room was villa 30, room 3002.... More 

Was this review helpful? Yes 4
ilson
Senior Reviewer
9 reviews 9 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

lovely setting,helpful staff,great facilities...let down by a number of things:-lack of bars open past 1.00 am to say it's a genuine 24 hr resort is stretching it somewhat....1 beach bar miles from the main resort areas. No lobby bars open and the only other alternative until 2 is the dark noisy disco. The a la cartes so far disappoint as... More 

Was this review helpful? Yes 5
Chicago
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed at this resort and had a great time. We did the all inclusive.The food was excellent at all the restaurants as were food presentations. We used three of the four resorts. The fourth resort was for adults only. Didn't feel it was worth the extra money to use a fourth resort. The three were great.... More 

Was this review helpful? Yes 4
Manchester, England, UK
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
147 helpful votes 147 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Yet again the hotel failed to recognize that we were returning guests (our 4th time no less), initially were being given a room with a king size bed for 3 adults, but eventually we came to an agreement and got a room we were happy with. What I find hard to understand is that the staff recognize us but reception... More 

Was this review helpful? Yes 5
Evesham, England, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Where do I start? Partner and I just got back from this holiday and please let me tell You how great it was at this hotel. The resort is really big and spacious, which is nice if You want to go off or a wonder in afternoon to explore wild life, or simply just stay where all the action is-the... More 

Was this review helpful? Yes 4
Cherokee, Iowa
Senior Reviewer
7 reviews 7 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This was the 1st time at the Grand Palladium- it was a great place to bring a family- our boys are 11 & 13- ages where the Kids Club stuff is too young and the teen stuff is too old- BUT there were so many things for both boys to do- they were never bored! The staff was amazing and... More 

Was this review helpful? Yes 3
stranraer
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Last year we stayed at this resort in the Riviera section and I posted a detailed review in February 2014. Not much has changed since then. We enjoyed it so much that we decided to return again this year and that's something we don't ofter do. Whichever section of the resort you stay in it is basically the same holiday,... More 

Was this review helpful? Yes 3
ColonialKantenah, Asistente Dirección at Grand Palladium Colonial Resort & Spa, responded to this review

Dear BandBStranraer, Thank you so much for your wonderful and exhaustive review on your recent holiday experience at our Grand Palladium Colonial Resort & Spa hotel, we are thrilled you enjoyed every aspect of your stay among us. There is no better reward for us to read our guests’ full satisfaction on their stay at our Grand Palladium Colonial Resort... More 

Phoenix, Arizona
Top Contributor
98 reviews 98 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We visited over Thankgiving break and had a junior suite. From start to finish, our vacation was amazing. The only complaint we had was the pool tempature was chilly. One day it was breezing and overcast and too chilly to swim in. The resort grounds were well kept and restaurant choices endless across the 4 resorts. We never had an... More 

Was this review helpful? Yes 3
ColonialKantenah, Asistente Dirección at Grand Palladium Colonial Resort & Spa, responded to this review

Dear alling2003, Thank you so much for your wonderful review on your holiday experience over Thnkgiving at our Grand Palladium Colonial Resort & Spa hotel, we are thrilled you enjoyed every aspect of your stay among us. There is no better reward for us to read our guests’ full satisfaction on their stay at our Grand Palladium Colonial Resort &... More 

Ottawa, Canada
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We just got back from an awesome family holiday at the Grand Palladium Colonial in Mexico. My husband, daughter and I met my sister, her husband, grand-daughter and step dad there and we had a wonderful week. First, the grounds are quite something to see and you are so close to nature. Iguanas are everywhere. We saw many varieties of... More 

Was this review helpful? Yes 3
w.mids
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 1 week ago

Got back to the UK from the Grand Palladium after two weeks, last tuesday.Here on some thought son the holiday but apologise if my review is too long or repeats others! Booked the holiday through First Choice and flew out on a dreamliner.We had seats 1d and e (middle aisle,premium) for the extra leg room and to avoid the reclining... More 

Was this review helpful? Yes 13
Hotel Review Summarization

What travelers say

  • Very good(57)
  • White Sands(51)
  • Junior suite(39)
  • Beach bars(32)
  • Salt water pool(31)
  • Steak house(28)
  • Great time(23)
  • Kid Club(12)
  • Riviera Maya(12)
  • Punta Emilia(11)
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