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All 20 Akumal hotels

Grand Palladium Colonial Resort & Spa

4.0 of 5 Resort (All-Inclusive)   |   Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
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Grand Palladium Colonial Resort & Spa
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Ranked #12 of 20 Hotels in Akumal
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
459mark Chester, United Kingdom
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3,106 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chester, United Kingdom
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

Excellent spotless room; balcony to catch the morning sun. Evening meals at themed a la carte great service or massive choice at self service restaurant. The resort seemed to absorb the guests and it never felt crowded We had a day in the spa for an extra $10 each - really tranquil pools plus massive steam rooms and hot tubs.... More 

Was this review helpful? Yes 1
Perth
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We just returned from a wonderful warm holiday at this resort....the only complaint we have is the checkin....it was Very slow and unorganized. .....not a good start to a holiday....took several hours to finally get into our room.....the room had a couple of problems (clock didnt work ...frig was leaking water on floor)so we took a list to front desk... More 

Was this review helpful? Yes 1
Welland, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed yesterday NEW

Wow, this was a tough review to complete as this resort complex is large (you have access to four resorts) and multifaceted with things going on and amenities to access all over the place. Some aspects of the resort we loved, others not so much. In a nutshell, the resort is beautiful although a bit dated, our refurbished junior suite... More 

Was this review helpful? Yes 3
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just got home from a week at the Grand Palladium Colonial Resort. This was my first all inclusive experience and I have to say it's the only way to travel. The resort was immaculately maintained and the grounds were beautiful. Staff was very friendly and helpful. The only real negative to the whole experience was the buffets. There was a... More 

Was this review helpful? Yes 4
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We've just returned from a week stay at the resort. Our room was clean and very comfortable with a nice private balcony, and the maid service was impeccable. We found the all of the staff helpful and attentive, although sometimes the language barrier and "Mexican Time" left us waiting for meals or drinks a little longer than we would have... More 

Was this review helpful? Yes 1
Baltimore, Maryland
1 review
1 of 5 stars Reviewed 3 days ago NEW

This was our second trip to the Grand Palladium Colonial. The property was as beautiful as we rememberd. Our suite was sweet! We were on the second floor. Our balcony looked over the jungle. The bed was comfortable, the sofa not so much. Plenty of storage and a luxurious bathroom. The hi light of the Suite was the large out... More 

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Swindon, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Just returned from a 2 week stay....so many places to eat & drink, so much going on every day, the only niggle I had was that the large pools were too deep 5ft 3in & I'm only 5ft & not a swimmer so I just lounged at the edge on the built in sun beds...... Amazed at how clean everywhere... More 

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I was staying in Colonial resort for 10 days with my wife and little son. Now about the downside first: The service is awful, doesn't matter were you go to the restaurant, bar etc. Lines to the restaurants are really long, and if you are told by the waitress that table is coming in 5 minutes you end up waiting... More 

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just got back from a fantastic two week holiday , all staff were friendly and helpful apart from one when trying to book al acart as I couldn't stand about in queues waiting for a table . Food fantastic plenty of choice in buffet restraunt and Al acart all good especially the Japanese one where you can sit around a... More 

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Wisconsin
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the Grand Palladium Colonial, Jan. 16-23. Booked a Jr. suite through Apple Vacations. There were 8 of us that arrived together. 2 couples stayed in the Riviera Jr. Suites, which at first they thought it was an upgrade. Those rooms are nice, but so far away from everything, but close to the salt water pool. My husband... More 

Was this review helpful? Yes 3
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Hotel Summarization (Beta)

What travelers say

  • Very good(57)
  • White Sands(51)
  • Junior suite(39)
  • Beach bars(32)
  • Salt water pool(31)
  • Steak house(28)
  • Great time(23)
  • Riviera Maya(12)
  • Kid Club(12)
  • Punta Emilia(11)

Additional Information about Grand Palladium Colonial Resort & Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Palladium Colonial Resort & Spa 4*
Number of rooms: 414
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Also Known As:
Grand Palladium Colonial Hotel
Hotel Grand Palladium Colonial
Grand Palladium Mexico
Palladium Colonial Resort
Grand Palladium Spa
Grand Palladium Colonial Resort & Spa Riviera Maya/Akumal, Mexico
Hotel Style:
#6 Luxury Hotel in Akumal
#7 Romantic Hotel in Akumal
#8 Top resorts Hotel in Akumal
#10 On the Beach Hotel in Akumal
#11 Family Hotel in Akumal

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