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Grand Palladium Colonial Resort & Spa

#9 of 20 Hotels in Akumal
Certificate of Excellence
Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
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Grand Palladium Colonial Resort & Spa
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Ranked #9 of 20 Hotels in Akumal
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
mark p Torquay, United Kingdom
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3,388 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Torquay, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

ive been all over Europe ,the grand palladium was out of this world,lovely beach,accomadation fantastic,staff really freindley.spent a fourtnight there,never have me and my family had such nice relaxing holiday,ive stayed at 5star hotels in Europe ,canary islands,the grand palladium is a total different class 10 times better than Europe.ALLREADY LOOKING AT BOOKING NEXT YEAR.

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ducklion
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A couple of years late writing this but all of our friends who have been and are returning love it, for me and my wife we could not fault anything about it food was out of this world and the drinks were scrummy

Was this review helpful? Yes 3
Cedar Hill, Texas
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel May 20-24, 2015 with my family (3 adults my parents and I) I was excited to go but when I get there my excitement went away. When I booked the hotel, I booked 2 rooms at the Kantenah but we ended up staying in the Colonial. They didn’t ask or informed us the change of... More 

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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

We had our first stay at this hotel for 7 days. The restaurants for dinner were very good. Lots of variety. Pool and kids pool were amazing. Poolside service was excellent, especially Gabriela at the main pool at Colonial. She was always there for us! Buffets were decent. Lawrence the bellboy was also amazing and took us on the golf... More 

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Staines, United Kingdom
Reviewer
4 reviews 4 reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed from 5th May to 19th May in Colonial 1615 and was our first and will be our only visit to Grand Palladium. 1615 was a top floor (2nd floor) apartment in block 6. There are no lifts, which wasn’t a problem for us. We arranged a taxi service to the hotel and upon arrival were directed to reception... More 

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Longmont, Colorado
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Just got back from our 3rd stay at the Palladium and had a great time. A/C in the room was not working but a quick call to Carmen at the customer relations desk and it was fixed by the time we got back to the room the next day. The food and drinks were excellent as usual and if you... More 

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Crestwood, Illinois
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This is a separate review from my previous post of the Kentenah resort on the same property (same time frame). My girlfriend and I were given a room here, in order to have a walk-in shower due to her dislocated hip. Again we were given a room with two double beds (no king as requested) and a handicap bathroom with... More 

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Eccleston, United Kingdom
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

This was our fifth visit to this hotel,why,? Because we love it here.We stayed on the colonial side newly renovated 8136,we were upgraded to a suite Thankyou Arely and it was a beautiful room also we were supplied with dressing gown and slippers.The iPod docking stations are not there anymore probily because of noisy guests who liked their music loud,been... More 

Was this review helpful? Yes 10
Yorkshire, England, United Kingdom
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 2 weeks in March this year. I was apprehensive about the size of the place as I have mobility issues and I had also read some poor reviews on Tripadvisor regarding transport and food. I need not have worried. We were allocated a standard room. This was more than adequate for 2 people, had two double... More 

Was this review helpful? Yes 7
Gloucester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Travelled to this hotel October 2014 for a week, myself, my father and my sister. On arrival, we were offered a welcome drink whilst waiting to check in. We were then transported with our luggage to our room, which was lovely. Large and spacious and nicely decorated. The best thing about this hotel is the all inclusive feature including the... More 

Was this review helpful? Yes 3
Hotel Review Summarization

What travelers say

  • Very good(53)
  • White Sands(45)
  • Junior suite(35)
  • Beach bars(31)
  • Salt water pool(29)
  • Steak house(28)
  • Great time(21)
  • Riviera Maya(11)
  • Punta Emilia(9)
  • Really nice(9)
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