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Hacienda de la Tortuga

Carretera Cancun Tulum Km. # 105, Akumal 77760, Mexico
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83 Reviews from our TripAdvisor Community

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Madison, Wisconsin
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Our family of 4 couldn't have been happier with our stay at La Mirage #2, which shares space with Hacienda de la Tortuga. We had a large 2 bedroom condo on the ground floor so we could walk right out of the living room and into the sea. The amenities such as smiling Roberto - the capable manager, the beach... More 

Helpful?
Thank Sconnies
grand rapids,mi
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This hotel was all we could ask for. Great location on the beach. Great housekeeping staff. Roberto was very helpful. The town is fun with great restaurants. we booked through Loco Gringo who assisted us every step of the way, especially Katie & paulina.

Helpful?
Thank joyce
Boston, Massachusetts
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed December 22, 2015

The good: Very clean; comfortable king-size bed; awesome ocean view; Cherri (owner) was very responsive to questions and easy to deal with; easy parking; mostly quiet building; very good (but not great) restaurant downstairs; Roberto (manager) helpful; super daily maid service; located on the ocean; the hammock! The area is very safe and people are friendly. Great snorkeling when the... More 

Helpful?
Thank JGandCG
HaciendadelaTortuga, Gerente at Hacienda de la Tortuga, responded to this review

My name is Roberto Rivas manager at Hacienda de la Tortuga. Jewel Gilbert. we thank you very much for your visit to Hacienda de la Tortuga & Paraiso Akumal. we are glad that you had a great time here with us. we wish you & your family Merry Christmas & Happy New Year. hope to see you in a near... More 

Brisbane, Australia
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed December 3, 2015

The location is okay, along the narrow beach. The room/apartment is spacious, well equipped and easily accessible. No lifts, though: you need a stair case. There really is hardly anything to be wished, because the room was simply nice and comfortable.

Helpful?
Thank 364Jaap_v
HaciendadelaTortuga, Gerente at Hacienda de la Tortuga, responded to this review

Dear Sir. my name is Roberto Rivas. Manager at Hacienda de la Tortuga. we thank you very much for giving us the oportunity to have you with us. we are glad you enjoyed Paraiso Akumal. again thank you so much have a good day. More 

Dana Point, California
Level Contributor
6 reviews
5 of 5 stars Reviewed November 11, 2015

We loved this place! I found our unit through Airbnb. It was on the third story and had the most incredible view. Downstairs is a restaurant we ate at three times. It's definitely on the quieter side of Akumal and you'll want to taxi over to Turtle Bay (where most of the turtles are). It was RIGHT on the sand... More 

Helpful?
Thank tleighw
HaciendadelaTortuga, Gerente at Hacienda de la Tortuga, responded to this review

Hello. my name is Roberto Rivas. manager at Hacienda de la Tortuga Condominiums. thank you very much for visit to Akumal & Hacienda de la Tortuga. we hope to see you again in a short future. have a great day. More 

Little Rock, Arkansas
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 12, 2015

Good condo in a great location with an extraordinary view. I think I could have lived happily ever after on our balcony. Our condo was fairly basic & somewhat dated but was well maintained & well decorated. The bedroom had a/c, & the ocean breeze cooled the rest of the condo. The kitchen was well equipped. A disposal would be... More 

Helpful?
Thank ArkTraveler1
Aliso Viejo, California
2 reviews
5 of 5 stars Reviewed August 1, 2015

We stayed on the top floor of La Mirage (#5) and could not have been any happier with our choice. The condo had a nice little kitchen and we ate breakfast every morning on the balcony overlooking the ocean. It never got old!! The entry into the ocean was a bit rocky and there was seaweed to navigate through but... More 

Helpful?
Thank Rachael U
HaciendadelaTortuga, Gerente at Hacienda de la Tortuga, responded to this review

Rachael good morning. Thank you very much for your visit to Hacienda de la Tortuga & Mirage condominums. we are happy to hear (read) your experience here in Paraiso Akumal. we do the best for all of you to enjoy the beach, the snorkelig in the bay & cenotes. we hope to see you & your family in a near... More 

Raleigh, North Carolina
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed February 3, 2015

What a great place to stay in Akumal! We had a spectacular view of the entire half-moon bay, but not all condos at the Hacienda have this same view. Some of them are set back a little and are obstructed from the entire bay view. And just in our back yard is some of the best snorkeling in Akumal with... More 

Helpful?
Thank Brad H
New Brunswick
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed January 21, 2015

This is a condo hotel where you have all the amenities of a condo, including full kitchen and dining areas but you also have maid service like a hotel. Location couldn't be better, right on a quiet beach and a short distance from the village and all the local nightlife and eateries. There is a restaurant on site so you... More 

Helpful?
Thank Roberta L
Perth
Level Contributor
55 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed November 26, 2014 via mobile

This was exactly what we needed after 3 weeks buzzing around mexico. 180 degree view of the ocean, sound of the waves and palm trees. The weather wasnt great before we came so the waves were strong and there was seaweed. The beach is nice in front of the hotel but but full of coal so bring reef shoes. Condos... More 

Helpful?
Thank damore06-233
HaciendadelaTortuga, Gerente at Hacienda de la Tortuga, responded to this review

Angela. thank you very much for your vist to Hacienda de la Tortuga. i hope your husband enjoy the Maya calendar i gave to mih. that is a very special calendar. we hope to see you in the future. again thank you very much. Roberto Rivas. Manager at Hacienda de la Tortuga & Mirage condominiums. in Akumal. More 

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