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Akumal Beach Resort

4.0 of 5 Km. 104 Carretera Federal Cancun-Chetumal, Akumal 77760, Mexico
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Akumal Beach Resort
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Akumal Beach Resort
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1,465 reviews from our community

Traveler rating
    609
    628
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433
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fargo, North Dakota
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed today NEW

Great staff, very nice upgrades. I would not consider this a 5 star that they claim, but it was what we were looking for. We took our 12 year old and we felt comfortable with the layout and size to let him go to the snack bar by himself or go ahead to the room. The bay is quite protected... More 

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Prince George, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed yesterday NEW

Just got back, and we had a great time. Very nice facility, great food and awesome staff. My main interest was snorkelling and It was fantastic, seeing turtles,sting rays and lots of fish. However after paying a hefty price to stay at an all inclusive I don't feel I should have to get up at 5:30 am and run down... More 

Was this review helpful? Yes 3
Madrid, Spain
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We just returned from spending last two weeks at this resort. Feb 12th to the 26St. Firstly have to say most staff really seems to want to do a great job and need to be commended. However I would suggest the management needs to invest some more time and money in training and give the staff a better chance to... More 

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 days ago NEW

Nice hotel with great staff..Very Clean. Food and activities were okay. The beach and facilties were great. great location for excursions..fairly close to everything. Away from business of playa del carmen

Was this review helpful? Yes
Hickory Corners, Michigan
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

First of all i have to say to people stop complaining about walking 4 stories up its good for you after that all you can eat buffet. we have it done now 3 years in a row. who needs laundry done on vacation? all you need is a couple of bathing suits, some t shirt, some shorts and a nice... More 

Was this review helpful? Yes 7
vancouver, bc
Reviewer
3 reviews 3 reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed here 5 years ago pre-reno because of its situation with most rooms beachfront. The reno changes have been excellent. The north end of the propert was sold off and the buildings re-organized from 6 into 4, with a penthouse layer of rooms added as a 4th floor, all with an outdoor small jaccuzzi tub. For us, the highlights... More 

Was this review helpful? Yes 7
Edmonton, Canada
2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

First time here. We wer aware of the construction , did not bother us. Amazing staff , beach , food ,special thanks too all the staff. They work so hard too make sure your stay is great ! Turtles ! Snorkeling is a must ! We will be returning again next year , thanks again could have been happier here.

Was this review helpful? Yes 9
Regina, Saskatchewan, Canada
Reviewer
4 reviews 4 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We just returned from spending last two weeks at this resort. Feb 7th to 21st. When we booked vacation in September we were told all renos would be completed. Firstly have to say most staff really seem to want to do a great job and need to be commended. However I would suggest the management needs to invest some more... More 

Was this review helpful? Yes 10
Carmel, Indiana
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

(The true overall rating is average to very good.) Just back from our first stay at the "new version" of this resort, and while there are some finishing touches to be applied and construction still is under way in part of the resort, I can't rate the service of the staff highly enough - especially Patricia Del Carmen Pool Ek,... More 

Was this review helpful? Yes 1
Red Lake, Canada
Contributor
15 reviews 15 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here January 14-21st and absolutely LOVED this resort. We have been travelling for 8 years now and my husband and I agree this was definitely one of the best resorts we have stayed at. We travelled with our 5 yo son and 2 yo daughter. Having said that, the resort was not at full capacity when we checked... More 

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Very good(32)
  • Snack bar(32)
  • Sea turtle(24)
  • Playa del(17)
  • White sand(15)
  • Hot dogs(14)
  • Great time(13)
  • Superior room(12)
  • Friendly and helpful(12)
  • Beds are hard(11)

Additional Information about Akumal Beach Resort

Address: Km. 104 Carretera Federal Cancun-Chetumal, Akumal 77760, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Akumal Beach Resort 4*
Number of rooms: 310
Reservation Options:
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Also Known As:
Akumal Beach Hotel Akumal
Beach Resort Akumal
Akumal Beach Resort Mexico
Akumal Beach Resort Riviera Maya, Mexico
Hotel Style:
#4 Luxury Hotel in Akumal
#6 Top resorts Hotel in Akumal
#7 On the Beach Hotel in Akumal
#7 Spa Hotel in Akumal
#8 Family Hotel in Akumal
#10 Romantic Hotel in Akumal

2,125 photos of this hotel

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