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Akumal Beach Resort

Km. 104 Carretera Federal Cancun-Chetumal, Akumal 77760, Mexico
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Akumal Beach Resort
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1,531 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gatineau, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

The hotel was renovated around december 2014 so everything is new and very clean. We had a double bed room with a jaccuzzi on the balcony. This was great. The place is always very well cleaned every day. The staff is always smiling and nice. The ''à la carte'' restaurants ( japonese, french gourmet, brasilian steak house and mexican) were... More 

Was this review helpful? Yes 2
Mcbride
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My husband and stayed here March 18-25, what a wonderful place to celebrate our 30thAnniversary. The vibe is very zen and romantic. What made our stay most enjoyable was the incredibly friendly and fantastic service. The staff here becomes like family. I think they would be just as great even if we didn't tip. We stayed in building 4 on... More 

Was this review helpful? Yes 6
Grande Prairie, Canada
Contributor
13 reviews 13 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Nice and quiet, a la cartes were great, buffet was so so. Very clean, great attention to detail. Lovely sandy beach. Amazing snorkeling with turtles just down the beach. Staff are very attentive and friendly

Was this review helpful? Yes 4
Winnipeg, Canada
Contributor
11 reviews 11 reviews
11 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We arrived late in the evening so did not really see the resort until the morning. We had asked for building four, hoping to be the quiet area but received building one. A little disappointed but thought we would see what it looked like in the morning. Ends up it was a great room, corner suite on the bottom floor,... More 

Was this review helpful? Yes 6
1 review
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I am not sure where to begin--this has been our best experience ever at a resort. We have traveled many times to Mexico and the Caribbean and stayed in many resorts. Akumal Bay Beach Resort and Spa far exceeds any other experiences. This resort is elegant, yet laid back and relaxed. The staff is so amazing--everyone is very welcoming and... More 

Was this review helpful? Yes 14
Ottawa
Contributor
12 reviews 12 reviews
11 hotel reviews
119 helpful votes 119 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed for 2 weeks. We're a couple in our 40's. Been to dozens of resorts so have lots to compare it to. This resort is one of the best ones we've stayed at. I've listed out what I think is everything you'd need to know about the Akumal Bay Beach & Wellness Resort. This is a newly renovated/built resort... More 

Was this review helpful? Yes 22
Flint Hill, Virginia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very nice rooms, extremely friendly and helpful staff. Beautiful setting right on the beach. Lots of tours and attractions nearby, Timmy and Juan were very helpful in booking us on great tours. I highly recommend this resort.

Was this review helpful? Yes 3
Toronto, Canada
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just back from March break at the Akumal Bay Beach Resort and Wellness Centre. We've travelled extensively to Mexico, DR, and Cuba, and this was by far our best trip ever! The experience started at check in when they gave us woven friendship bracelets instead of the usual cheep plastic all inclusive wrist band. Check in was fast and easy.... More 

Was this review helpful? Yes 6
Murphysboro, il
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We spend twice a year here. The new upgrades are perfect touches. With the OUTSTANDING staff and the feeling like home it has everything now. The 24 hour snack bar is perfect for us early risers. Can't say enough about the staff from maid service to all of the managers. Emanuele and everyone else always make me feel like family.

Was this review helpful? Yes 5
Calgary
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here for 10 days from March 11 to 21/2015. The upgrade is beautiful. The staff and Management are very friendly and outgoing.....always greeting you with a smile. We stayed in building 4 which is the South end of the resort. Every balcony has a jacuzzi tub that fits 2 people comfortably. The only thing I didn't like was... More 

Was this review helpful? Yes 6
Hotel Review Summarization

What travelers say

  • Snack bar(32)
  • Very good(29)
  • Sea turtle(23)
  • Playa del(16)
  • White sand(14)
  • Hot dogs(13)
  • Great time(12)
  • Friendly and helpful(12)
  • Superior room(12)
  • Beds are hard(11)
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Beach (37)
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The Hotel (59)

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