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Akumal Beach Resort

4.0 of 5 Km. 104 Carretera Federal Cancun-Chetumal, Akumal 77760, Mexico
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Akumal Beach Resort
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Akumal Beach Resort
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1,468 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

This was my second visit to the Akumal. I enjoyed my week but I'm not sure that I liked it better than before the renovations. I question some of the renovations for example a jaccuzzi for each room was not necessary, I don't know many people that used theirs. I had a penthouse and the jaccuzzi was on the top... More 

Was this review helpful? Yes 3
Edmonton, Alberta
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed yesterday NEW

We were at this resort from February 4-18, 2015. The nearby snorkelling was excellent and we enjoyed the size of the resort. We really enjoyed the live entertainment, unlike the all inclusives with their phony actors. During the two weeks we could not get a beach chair unless you waited till afternoon and went to the South end of the... More 

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Hamilton, Canada
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

We just got back yesterday and overall all had a very good experience at Akumal Bay Beach and Wellness Resort. The Good: The food in most cases. We had lobster 4 of the 7 nights and ate at the alacartes 6 of the 7 nights. The buffet food was always good as was the Mexican and Japanese with the Gourmet... More 

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Fargo, North Dakota
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Great staff, very nice upgrades. I would not consider this a 5 star that they claim, but it was what we were looking for. We took our 12 year old and we felt comfortable with the layout and size to let him go to the snack bar by himself or go ahead to the room. The bay is quite protected... More 

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Prince George, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Just got back, and we had a great time. Very nice facility, great food and awesome staff. My main interest was snorkelling and It was fantastic, seeing turtles,sting rays and lots of fish. However after paying a hefty price to stay at an all inclusive I don't feel I should have to get up at 5:30 am and run down... More 

Was this review helpful? Yes 4
Madrid, Spain
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We just returned from spending last two weeks at this resort. Feb 12th to the 26St. Firstly have to say most staff really seems to want to do a great job and need to be commended. However I would suggest the management needs to invest some more time and money in training and give the staff a better chance to... More 

Was this review helpful? Yes 2
5 reviews 5 reviews
4 of 5 stars Reviewed 3 days ago NEW

Nice hotel with great staff..Very Clean. Food and activities were okay. The beach and facilties were great. great location for excursions..fairly close to everything. Away from business of playa del carmen

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Hickory Corners, Michigan
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

First of all i have to say to people stop complaining about walking 4 stories up its good for you after that all you can eat buffet. we have it done now 3 years in a row. who needs laundry done on vacation? all you need is a couple of bathing suits, some t shirt, some shorts and a nice... More 

Was this review helpful? Yes 7
vancouver, bc
3 reviews 3 reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here 5 years ago pre-reno because of its situation with most rooms beachfront. The reno changes have been excellent. The north end of the propert was sold off and the buildings re-organized from 6 into 4, with a penthouse layer of rooms added as a 4th floor, all with an outdoor small jaccuzzi tub. For us, the highlights... More 

Was this review helpful? Yes 7
Edmonton, Canada
2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

First time here. We wer aware of the construction , did not bother us. Amazing staff , beach , food ,special thanks too all the staff. They work so hard too make sure your stay is great ! Turtles ! Snorkeling is a must ! We will be returning again next year , thanks again could have been happier here.

Was this review helpful? Yes 9
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Hotel Summarization (Beta)

What travelers say

  • Snack bar(32)
  • Very good(32)
  • Sea turtle(24)
  • Playa del(17)
  • White sand(15)
  • Hot dogs(14)
  • Great time(13)
  • Friendly and helpful(12)
  • Superior room(12)
  • Beds are hard(11)

Additional Information about Akumal Beach Resort

Address: Km. 104 Carretera Federal Cancun-Chetumal, Akumal 77760, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Akumal Beach Resort 4*
Number of rooms: 310
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Also Known As:
Akumal Beach Hotel Akumal
Beach Resort Akumal
Akumal Beach Resort Mexico
Akumal Beach Resort Riviera Maya, Mexico
Hotel Style:
#4 Luxury Hotel in Akumal
#6 Top resorts Hotel in Akumal
#7 Spa Hotel in Akumal
#7 On the Beach Hotel in Akumal
#8 Family Hotel in Akumal
#10 Romantic Hotel in Akumal

2,125 photos of this hotel

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Hotel & grounds (325)
Pool/beach area (672)
Room/suite (157)
Dining (147)
View from room (128)
Bathroom (30)
Business center/function rooms (2)
Family/play areas (19)
Videos (6)
Other (633)

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All management photos (6)
Pool/beach area (4)
Hotel & grounds (1)
Other (1)
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