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Akumal Bay Beach & Wellness Resort

#3 of 21 Hotels in Akumal
Certificate of Excellence
Km. 104 Carretera Federal Cancun-Chetumal, Akumal 77760, Mexico (Formerly Akumal Beach Resort)
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Akumal Bay Beach & Wellness Resort
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781 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (266)
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  • German first
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  • Polish first
  • Russian first
  • Spanish first
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  • All months
    (781)
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    (292)
  • Jun-Aug only
    (381)
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    (14)
  • Dec-Feb only
    (94)
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1 review
5 of 5 stars Reviewed yesterday NEW

Stayed at the resort for a week with my small kids and 2 other families. The property is the right size where everything is within easy reach and the beach is right outside the patio (recommend you stay on the ground level). Food was good, but the service was excellent. Right away you'll notice how nice all of the staff... More 

Was this review helpful? Yes
Mississauga, Canada
1 review
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Although my husband and I have travelled quite a bit, we've never been to Mexico. We chose Akumal Bay Beach and Wellness Resort because it sounded like a great introduction to the Mayan Riviera. Overall, we had a fantastic trip and would really like to visit Mexico again! Now, about the resort: Getting there: It is a loooong drive from... More 

Was this review helpful? Yes 13
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

stayed at resort Aug 16-24 arrived to be greeted with the yummiest drinks suitcases delivered to room immediately (later arrival from airport approx 8:30) Shout out to Sintia - at the Lobby Bar - she is the best!! we stayed in Building 4 - Penthouse room loved the rooftop view and the jacuzzi at night - to soak and watch... More 

Was this review helpful? Yes 3
Glossop, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Spent two weeks here, would have done anything for it to be longer! People are amazing both the other guests and the staff, friendly atmosphere, good food, beautiful beach and fantastic sunshine! Great late night cocktails by Cristian, Carlos and other bartenders and also very loving activity staff. lost count of how many times I went paddle boarding it was... More 

Was this review helpful? Yes 6
Grove, Oklahoma
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had a wonderful week at this resort. The staff was utterly fantastic. Rooms looked like new and were very roomy, all face the ocean and a pool. Buffet always had lots and lots to choose from and again staff made sure you received anything you needed. Mexican Restaurant very good would recommend to anyone. Gourmet very tasty and I... More 

Was this review helpful? Yes 3
Milan, Italy
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel is very good. It has one main buffet restaurant, 3+ bars, one 24h snackbar, one sushibar and 4 special "a la carte" restaurants. The main restaurant offers a pretty good quality and a very wide selection. The 4 special restaurants instead offer a smaller selection, while their quality ranges from good to excellent (the international and the peruvian-japanese... More 

Was this review helpful? Yes 2
rowlett
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

First year we visited the new remodeled resort we have been 7 times,and everything is awesome,food was much better at the buffet,then we had French food,Brazilian,Mexicaan,Japanese ,very little waiting at the most 20 minutes,it was a huge improvement,wonderfull drink when you arrive.i just wished our room will be re day at noon.its hot walking in city clothes,but you got changed... More 

Was this review helpful? Yes 4
United States
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I'll make this brief and to the point. This review should be 5 stars but for the poor service at times. 1. Resort rooms and grounds - very nice and well maintained. 2. Food - VERY good. The best food at an all inclusive resort we have experienced and we've been doing AI resorts for 15 years. 3. Staff and... More 

Was this review helpful? Yes 6
Austin, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Newly renovated all inclusive resort with all amenities. The people are nice, the food is consistently good, the grounds are kept clean and well maintained. What's not to like? Well, the seaweed piles up on the shoreline and the crew of 10 working on keeping it removed needs some reinforcements at times. There are nesting turtles all over the beach... More 

Was this review helpful? Yes 2
Hamilton, Ohio
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This resort is just lovely and the service was above and beyond. Our favorite thing was snorkeling in the beautiful bay, sea turtles, fish of all kinds, rays, coral. Everything was convenient and comfortable, nothing like a bed by the pool! We were celebrating our anniversary and they did so many wonderful things for us, flowers, fruit, champagne, a cake... More 

Was this review helpful? Yes 3
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