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Akumal Bay Beach & Wellness Resort

#3 of 21 Hotels in Akumal
Certificate of Excellence
Km. 104 Carretera Federal Cancun-Chetumal, Akumal 77760, Mexico (Formerly Akumal Beach Resort)
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Akumal Bay Beach & Wellness Resort
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Akumal Bay Beach & Wellness Resort
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642 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (223)
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Saint Louis Park
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

I went to Akumal Bay Resort in May when my sister was trying out resorts for her wedding. I loved it! It was clean, quiet and had the most amazing view. The beach is perfect, and it's a short walk down the beach to the town of Akumal. The rooms are very nice, though ultimately my sister ruled this resort... More 

Was this review helpful? Yes 4
Story City, Iowa
1 review
5 of 5 stars Reviewed yesterday NEW

My husband and I had our best vacation ever with our best friends at this beautiful, all inclusive resort. We are anxious to return and to bring our kids! Some highlights are incredible views no matter where your room is located, the BEST snorkeling I've ever done right in front of the resort, helpful and friendly staff, and delicious food... More 

Was this review helpful? Yes 3
AKUMALBR, Director de Relaciones Públicas at Akumal Bay Beach & Wellness Resort, responded to this review

It brings a smile to our face knowing you will become part of our family of repetitive guests! Thank you for your preference and sharing your comments of the wonderful experience you had while visiting us. Please make sure you contact us prior to your next visit so we can pamper you as our repetitive guest. Zenia Aldana More 

2 reviews
4 of 5 stars Reviewed yesterday NEW

I was just at the hotel for the first time since the renovation and the upgrades are appreciated. Although I don't think I saw anyone use the jacuzzi tubs outside the rooms. It might have been better to spend that money on other things. I appreciate the addition of the gym and yoga studio! The staff is great at this... More 

Was this review helpful? Yes 3
AKUMALBR, Director de Relaciones Públicas at Akumal Bay Beach & Wellness Resort, responded to this review

Thank you for your preference throughout these years! and for dedicating the title of your comment to our outstanding yoga staff and facilities. Marcelino and Hiram will be truly happy to read your kind words about their outstanding and friendly service. Hope to see you soon in the near future. Zenia Aldana More 

North Carolina
Level Contributor
1 review
5 of 5 stars Reviewed 2 days ago NEW

My hubby and I went here in June for a week to celebrate our 20 year anniversary. A co-worker was the one that told me about the area and after reading the wonderful reviews on TripAdvisor, we chose ABBWR and couldn't have been happier. Upon arrival, we were greeted with a delicious drink and led straight to our room. Check... More 

Was this review helpful? Yes 6
AKUMALBR, Director de Relaciones Públicas at Akumal Bay Beach & Wellness Resort, responded to this review

We are truly happy to read you had such a wonderful vacation celebrating this special occasion! It fulfills our heart knowing we have achieved our goal of service. Hope to have you among our great family of repetitive guests to continue creating fantastic memorable moments. Zenia Aldana More 

Dover, KY
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We last visited the resort 3 years ago. This return trip saw a number of changes, some good, some not so good, some man made, some caused by nature. Our room was not ready when we arrived, but, after they learned that we were returning guests, we were assigned a concierge, Victor (with the Fidelity Members Club), who was awesome... More 

Was this review helpful? Yes 3
AKUMALBR, Director de Relaciones Públicas at Akumal Bay Beach & Wellness Resort, responded to this review

We are honored to have you among our great family of repetitive guests and delighted to know you appreciated the renovations as well as enjoyed the friendliness of our staff, Wilbert will be happy to read your kind words. Hope to see you soon in the near future! Zenia Aldana More 

Dallas, Texas
1 review
4 of 5 stars Reviewed 2 days ago NEW

Beautiful grounds, clean, relaxing, friendly and hard working staff! I was there with my husband and two kids the week of July 21st. We had a great time and we would return but not with our kids, they were bored! There is nothing to do for the kids just swim in the pool or ocean😏. Some more activities during the... More 

Was this review helpful? Yes 3
AKUMALBR, Director de Relaciones Públicas at Akumal Bay Beach & Wellness Resort, responded to this review

Thank you very much for your preference and taking the time to share your positive and constructive comments about your past stay with us. We are glad you and your family overall had a great time in this wonderful place. Truly hope you become part of our great family of repetive guests. Zenia Aldana More 

Whitehorse, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

After a week to ourselves we were joined by our extended family. How our 6 year old Granddaughter loved it. The beach and water were perfect. The meals were fabulous. The staff were friendly and very helpful, when they had time. I think, arriving, right after the renovations, kept all the staff a bit too busy. I would go back... More 

Was this review helpful? Yes 2
AKUMALBR, Director de Relaciones Públicas at Akumal Bay Beach & Wellness Resort, responded to this review

Thank you very much for your preference and taking the time of sharing your comments about your stay with us. We are delighted to read you and your family had a lovely time with us, it fills our heart knowing we have succedding in making your vacation a happy memorable one. Hope to see you soon in the near future!... More 

missouri
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Have been to Akumal Beach resort several times and was anxious to check out the changes. The rooms were very nice, comfortable bed, stocked refrigerator, much larger and clean. A real plus getting water bottles restocked every day. Appreciated the availability of towels and lounge chairs. The staff ALL work very hard-the wait staff in dining (Lemueal and Wilberth always... More 

Was this review helpful? Yes 2
AKUMALBR, Director de Relaciones Públicas at Akumal Bay Beach & Wellness Resort, responded to this review

It is an honor to have such wonderful people among our family of repetitive guests, thank you for your preference and appreciation towards our hotel and all of our staff! Will make sure Lemuel, Wilbert, Christopher, Felipe, Marianne, Jesús and Alex get your kiind words. Hope to see you very soon with us again. Zenia Aldana More 

plumbertapes@aol.com
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We were the ABB in jan this year with 16 people had a great time I did write a review at that time. had such at great time that we went back in June with son and daughter -law and grand son who is 5. They up graded us to two penthouses suits as they seen that we were just... More 

Was this review helpful? Yes 3
AKUMALBR, Director de Relaciones Públicas at Akumal Bay Beach & Wellness Resort, responded to this review

We are happy to know you are part of our great family of repetitive guests! It is a pleasure to read you and your family had a nice memorable vacation. Hope to see you soon in the near future. Zenia Aldana More 

Pleasanton, California
5 of 5 stars Reviewed 4 days ago NEW

We arrived at Akumal at 2pm and check-in was 3:30pm. We were immediately given the pretty, blue bracelets which means we can already use the resort and all it's glorious amenities! We were welcomed with a drink and so began our all-inclusive gastronomic and beverage adventure. Akumal has a buffet restaurant, a sushi bar, a snack bar and 4 ala-carte... More 

Was this review helpful? Yes 3
AKUMALBR, Director de Relaciones Públicas at Akumal Bay Beach & Wellness Resort, responded to this review

It encourages us to continue the hard work and from our hearts knowing you had such a wonderful time while visiting us. Your preference and recommendation are greatly appreciated. We hope to have the honor of hosting your vacation once again in the near future. Zenia Aldana More 

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Junior Suite (64)
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