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Akumal Bay Beach & Wellness Resort

#3 of 21 Hotels in Akumal
Certificate of Excellence
Km. 104 Carretera Federal Cancun-Chetumal, Akumal 77760, Mexico (Formerly Akumal Beach Resort)
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Akumal Bay Beach & Wellness Resort
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500 Reviews from our TripAdvisor Community

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Traveler rating
    304
    151
    41
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    1
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (178)
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    (292)
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Quebec City, Canada
4 of 5 stars Reviewed 2 days ago NEW

clean room , beautiful and large beach, big effort on taking off sea weeds. Food perfect . Service very good. Nice little pools . Staying in bloc 3 or 4 is perfect for adults and should be the adults only section. Lobby bar perfect ambiance at night . Really appreciate the location of the main restaurant (buffet) on the beach... More 

Was this review helpful? Yes 1
AKUMALBR, Director de Relaciones Públicas at Akumal Bay Beach & Wellness Resort, responded to this review

Thank you very much for your preference and taking part of your valuable time to share your feedback about your past visit to our hotel. We hope you soon become part of our great family of repetitive guests. Zenia Aldana More 

Fort Worth, Texas
5 of 5 stars Reviewed 2 days ago NEW

There are many resorts on the Riviera Maya that are enjoyable. But, I would encourage you all to stay away from this one. The beach is too beautiful, you won't want to leave. The snorkeling is too amazing, you will stay out too long. The food is too good, you'll eat until you explode. The rooms are too comfortable, you... More 

Was this review helpful? Yes 11
AKUMALBR, Director de Relaciones Públicas at Akumal Bay Beach & Wellness Resort, responded to this review

Thank you for sharing such a wonderful fun review about your experience in our hotel, it brought a smile to our faces. We will make sure our Alex C., Alex V., Mirna, Karla, Shy,Marianne, Wilbert, Carlos, Luis and Florentino get your kind comments about their great service. Please make sure to contact us prior to your next visit to this... More 

toronto , on
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

we were at the Akumal Wellness Resort in March 2015. Although the restoration was not quite finished we really enjoyed ourselfes. We have visited this resort before and we were really impressed by the quality of the food and the friendliness of the entire staff. There were still a couple of things to be ironed out, but we are sure... More 

Was this review helpful? Yes 1
AKUMALBR, Director de Relaciones Públicas at Akumal Bay Beach & Wellness Resort, responded to this review

Thank you for taking the time of sharing your feedback about your past stay with us. It encourages us to know our staff helped achieve an enjoyable experience in the life of our guests. Hope to have you soon with us! Zenia Aldana More 

Milton, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This resort was one of the most beautiful places I have ever visited. I cannot say enough about the location, the staff, the beautiful landscaping, rooms, I have nothing to complain about, except my stay was way too short!!

Was this review helpful? Yes
AKUMALBR, Director de Relaciones Públicas at Akumal Bay Beach & Wellness Resort, responded to this review

Thank you for sharing your feedback about having such a wonderful time while visiting us, it makes us happy to know we helped create memorable happy experiences in the life of our guests. Please make sure to contact us prior to your next visit so we can pamper you as our repetitive guest. Zenia Aldana More 

Orlando, Florida
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

What a wonderful vacation stay at the Akumal Bay Beach Resort!, starting with location since you can swim with the sea turtles just from your backyard, amazing yoga classes with an incredible beach view, comfortable guest's rooms, variety of delicious food and drinks. This place have a very friendly staff all around, including: Alejandro (chocolate and vanilla), Karla, Mirna, and... More 

Was this review helpful? Yes 3
AKUMALBR, Director de Relaciones Públicas at Akumal Bay Beach & Wellness Resort, responded to this review

We are happy and delighted to know your past stay with us went amazing. Thank you for taking the time of mentioning the valuable staff that helped your stay become a wonderful memorable one. Hope to pamper you in the near future as our repetitive guest. Zenia Aldana More 

Montreal, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

THe room , the staff and certainly the food were great. A very relaxing place with a little nightlife going on. Nice tourists...great drinks ...nice conversation. Being half Italian , I was especially pleased the quality of the espresso/ filter coffee and cappuccinos

Was this review helpful? Yes
AKUMALBR, Director de Relaciones Públicas at Akumal Bay Beach & Wellness Resort, responded to this review

We are delighted to read your stay with us went great and for honoring our staff as the title for your review, This encourages all of us to continue working from our hearts. Hope to have you as part of our big family of repetitive guests. Zenia Aldana More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had a wonderful vacation at Akumal Bay and one of the many highlights was of the paddle board instructor Christopher. He was very experienced and a great teacher. Even when we were not paddle boarding he came around many times on the beach to make sure we were enjoying our stay in Akumal. He is very fun and a... More 

Was this review helpful? Yes 3
AKUMALBR, Director de Relaciones Públicas at Akumal Bay Beach & Wellness Resort, responded to this review

Thank you for sharing your great time paddle boarding while visiting us. We are glad to read one of our staff helped made your stay a wonderful experience! Hope to have you soon with us to continue creating good fun times. Zenia Aldana More 

Alabama
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My family of 4 just got home from this tropical paradise!! We spent 7 nights at Akumal Bay and it couldn't have been more perfect! We have 2 sons ages 13 and 10 and they thought this was the best vacation ever...and we've done some cool things! Upon our arrival we were met with welcome drinks! Even the kids got... More 

Was this review helpful? Yes 11
AKUMALBR, Director de Relaciones Públicas at Akumal Bay Beach & Wellness Resort, responded to this review

Thank you for sharing your wonderful review of your past stay with us, it is an honor to have been of service making your vacation a happy and fantastic experience for you and your family. Make sure to contact us before your next visit so we can pamper you as our repetitive guest. Zenia Aldana More 

Fairfield, Ohio
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We just returned from Akumal. After 8 days and 7 nights we have to agree with the majority of reviews on this resort. We are well traveled and have stayed at some of the big chains"RIU, Iberostar and Grand Palladium" as well as some smaller resorts. The snorkeling is fantastic at this resort,although, there were some issues with seaweed in... More 

Was this review helpful? Yes 5
AKUMALBR, Director de Relaciones Públicas at Akumal Bay Beach & Wellness Resort, responded to this review

We are delighted to read you had a great stay with us this past vacation and that staff such as Raul and Aurora were helpful making this happen. Hope to have you soon with us and become part of our family of repetitive guests. Zenia Aldana More 

Alberta
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We were at ABR for 12 days in June and stayed in bldg. 400; that location might be nice if you're here for a shorter time but we felt like we were not even part of the resort. The room was comfortable with a beautiful view - had issues with the toilet, sink and ceiling leaking - all fixed. We... More 

Was this review helpful? Yes 8
AKUMALBR, Director de Relaciones Públicas at Akumal Bay Beach & Wellness Resort, responded to this review

We are thankful for your preference and taking part of your valuable time to share your positive and constructive feedback about your past stay with us. All these will help us improve and achieve fulfilling all our clients expectations. Hope to have you once with us in the near future to pamper you as our repetitive guest. Zenia Aldana More 

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