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Akumal Bay Beach & Wellness Resort

Km. 104 Carretera Federal Cancun-Chetumal, Akumal 77760, Mexico (Formerly Akumal Beach Resort)
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Akumal Bay Beach & Wellness Resort
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Akumal Bay Beach & Wellness Resort
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226 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Las Vegas, Nevada
1 review
4 of 5 stars Reviewed 2 days ago NEW

I don't usually write reviews, but felt compelled this time. I wish I had been prepared for a few disappointments. First the PROS: quaint, love the ambience, great service, nice people, great location, nice beach, everything within close proximity, beautiful property. The CONS: food is just ok, if that. I am quite shocked that other reviewers liked the food. It's... More 

Was this review helpful? Yes 1
Grande Prairie, Canada
1 review
4 of 5 stars Reviewed 2 days ago NEW

My husband and I spent a week at this lovely resort. We loved our penthouse room with rooftop Jacuzzi...an awesome way to relax after a busy day! Towels, bath items and mini bar were restocked daily...and cute towel animals were there to greet us almost every day! The staff was polite, cheerful and always helpful. We got to know our... More 

Was this review helpful? Yes 2
Maple Ridge District Municipality, British Columbia, Canada
2 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We just returned from a 10 day trip. We've been before and after the renos and it hasn't lost any of its charm but gained well deserved kudos!! This hotel is more like a second home because of its size. The staff is amazing. They all have a smile ready when they see you and are more than willing to... More 

Was this review helpful? Yes 16
New Brunswick
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

we stayed at the akumal bay beach resort for 2 weeks, april 2 to 16. There were nine of us in the group including our 8 yr old grand daughter who enjoyed the beach, the snorkling and swimming We (all of us) have travelled to many other resorts over the years, in DR, Cuba, Cancun and the mayan reviera. This... More 

Was this review helpful? Yes 9
Whitehorse, Canada
2 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Great food, lovely beach, good snorkeling and really clean BUT money in our safe was stolen, meds dipped in to (taking only the easily sale able ones and not all so that we didn't really notice) and cosmetics stolen and replaced with cheap ones. They are understaffed so that while working very hard, little rapport with guests. Had to have... More 

Was this review helpful? Yes 9
Punta Cana, Dominican Republic
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Beautiful resort, just recently renovated. The best snorkelling we have ever seen right in front of the hotel. Absolute highlight of the snorkelling is the countless startles that have absolutely no fear of all the tourists that are swimming amongst them. Nice small resort, wish it had a fitness centre though. The staff is absolutely amazing: always ready to help... More 

Was this review helpful? Yes 7
Dallas, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

First of all, to stop the confusion about the " not quite 5 star" comments. Anyone that spends over 2,000 USD for a two people and a week of his time should do his home work first. This NEVER WAS A 5 STAR RESORT AND NEVER WAS ADVERTIZED ANYWHERE AS SUCH. Well, unless someone considers the decorative tape bearing five... More 

Was this review helpful? Yes 8
Edmonton, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Beautiful beach, great snorkelling, food OK, al la cartes so so, have had much better elsewhere. The plus was not having to make reservations. Rooms were nice, no drawers so glad we brought extra hangers. Could really use an ATM in the hotel, could not get change all the time at the main desk which means could not tip as... More 

Was this review helpful? Yes 3
Prince George, Canada
1 review
4 of 5 stars Reviewed 5 days ago NEW

We first stayed at ABR four years ago for a romantic getaway. We returned this time with our families to celebrate our wedding. We came back because we loved the beach, the intimacy, and the great staff. The new upgrades just made the place even better. The staff are always terrific. Shy and Kenya were very helpful and planned an... More 

Was this review helpful? Yes
Burlington, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Fourth time to this resort for us as a couple , Check-in was smooth,Spent the first two nights in building #1 lots of construction in that area on the new secrets resort next door , We then upgraded to penthouse which was very nice in building #4 ,however if it rains there is no balcony coverings so prepare for wet... More 

Was this review helpful? Yes 12
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