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Luxury Bahia Principe Akumal Don Pablo Collection

#3 of 20 Hotels in Akumal
Certificate of Excellence
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Carretera Chetumal - Cancun Km 250, Akumal 77760, Mexico
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Luxury Bahia Principe Akumal Don Pablo Collection
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6,141 Reviews from our TripAdvisor Community

Traveler rating
    3,712
    1,582
    500
    215
    132
See reviews for
1,595
2,483
47
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Doncaster, United Kingdom
Contributor
19 reviews 19 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stopped at the akumal, after reading reviews we were in two minds with our choice. first let me say we flew dreamliner with thompsons and had a pleasant trip,no problems. Now Canun airport,i think it depends on the flight time,we arrived mid afternoon and went straight through so its pot luck i think. After a 1.30 hour trip from... More 

Was this review helpful? Yes 9
Chesterfield
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was our first visit to mexico we had originally booked coba but upgraded to akumal well worth it probably the best holiday we have been on all the staff are brilliant always happy and smiling and always pleasant the pools are fantastic in all hotels the food is the best I've ever had in an all inclusive so much... More 

Was this review helpful? Yes 6
Kalamazoo, Michigan
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We just returned from Riviera Maya, Mexico where we booked at the Luxury Bahia Pricipe Akumal. The resort was beautiful, well manicured, clean and appointed nicely. Initially our room/villa was located quite a distance from the main lobby and main pool area. This made a bit of a problem getting back and forth because transportation was spotty on their timing... More 

Was this review helpful? Yes 4
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed here November 2014 and enjoyed every second of it from the mariachi band welcoming us on arrival to the pool / beach butler service. We made good use of the A la Carte restaurants especially the Japanese ( Sian ) which was our favourite. The wildlife on site was amazing and enjoyed the fruit we... More 

Was this review helpful? Yes 1
Glasgow, United Kingdom
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a long and sincere review. So read if you want an objective opinion. LOCATION: Resort is located some 95km from Cancun Airport, so be aware of 1h 20mins transfer. Akumal is a part of resort comprising of 3 other hotels (Tulum, Coba, Sian Kaan). Overall the resort is huge and you need to use shuttles to move about.... More 

Was this review helpful? Yes 9
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Our experience here was absolutely amazing. Ivan from the Butler service went above and beyond to ensure our stay was exactly as we had hoped. My husband and I look forward to staying here in the future, and are crossing our fingers Ivan will be there to assist us again!

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Ontario
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Our family vacationed at the Luxury Bahia Principe Akumal Don Pablo Collection in Riviera Maya, Mexico from April 21-28, 2015. The resort is located 95 km (1 hr 20min) from the Cancun airport and approximately 42 km (35min) from Playa del Carmen. The resort (sold by Transat Holidays) is all-inclusive. The Bahia Principe Riviera Maya is a super-sized complex with... More 

Was this review helpful? Yes 10
RRPP A, Public Relations at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear Julio: Allows to thank you for your detail review about our beautiful resort! We are glad to know that you have enjoyed our facilities and the service that was provided during your stay. We thank you also for the observation you have let us know, your evaluation is of special importance and please be assured that we have shared... More 

Barnsley, United Kingdom
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here 4 of us May 10th for 14 nights. Hotel Huge place with plenty of places to sit & chill..Very clean..Wow factor when you walk in to the lobby..The only thing I would mention is the lighting at the steps near the 24 hour snack bar.. Both my cousin & I stumbled a few times because we couldn't see... More 

Was this review helpful? Yes 3
RRPP A, Public Relations at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear Guest: Thank you for choosing Luxury Bahia Principe Akumal Don Pablo Collection and for taking the time to share your recent stay with us. Thank you for your comments, we are 100% orientated to customer satisfaction, reason why it makse us very proud of our staff and the management when we received comments like the one you kindly sent... More 

Vancouver, Canada
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here from May 18 - 28 and enjoyed every single minute, the service was fantastic, accommodations excellent, food and drinks were amazing and the staff went above and beyond in everything they did. We were travelling with our two sons, 8& 10 years old and the resort did a fantastic job entertaining them and ensuring they had a... More 

Was this review helpful? Yes 3
RRPP A, Public Relations at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear Joy: First of all thank you for trusting Luxury Bahia Principe Akumal Don Pablo Collection. It was a real pleasure to asist you. We really appreciate that you are taking the time to send us some valuable comments about your stay with us. In Bahia Principe we are completely concentrate on costumer service, we are very happy to know... More 

Vancouver, Canada
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

For us the Mayan Riviera is the most spectacular Mexican destination. This was our first experience at the Akumal end of this property and I must say it was absolutely the best! We were there for my daughters wedding together with a group of about 60 people, ages 21 through 86. I believe a great vacation was had by all!... More 

Was this review helpful? Yes 5
RRPP A, Public Relations at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear Guest First of all we would like to send you our appreciation to choosing us! We are thrilled to read you love the personal attention of our staff and the variety of food, our beautifl beach and our excellent standar of cleanness. We hope to welcome you back in the near future, it will be wonderful to say hello... More 

Hotel Review Summarization

What travelers say

  • Very good(41)
  • Buffet restaurant(35)
  • Snack bar(29)
  • Royal golden(19)
  • Dolce Vita(17)
  • Don Pablo(13)
  • Main lobby(11)
  • Air conditioning(11)
  • Great time(10)
  • First choice(10)
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Beach (24)
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Junor Suite King (63)
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The Hotel (41)

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