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Luxury Bahia Principe Akumal Don Pablo Collection

#4 of 21 Hotels in Akumal
Certificate of Excellence
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Carretera Chetumal - Cancun Km 250, Akumal 77760, Mexico
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Luxury Bahia Principe Akumal Don Pablo Collection
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6,409 Reviews from our TripAdvisor Community

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Traveler rating
    3,876
    1,658
    515
    221
    139
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1,694
2,609
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,301)
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  • All months
    (6409)
  • Mar-May only
    (1735)
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    (1715)
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Essex
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here 13-27 July 2015 - This was our third year running to GBP Akumal and we were not disappointed. The hotel, rooms, restaurants and bars are first class and the huge grounds are spotless and beautifully maintained. The staff are also wonderful and cannot do enough for you. A special mention to Berenice, Armin and Aurin who greeted... More 

Was this review helpful? Yes
Canada
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We just returned from a two week break in Mexico and I’m already dreaming of my next trip back. Attention to detail is beyond anything I have yet experienced. My family had the best time and if I could, I would be back for my break this August; that’s how much we loved this place. I want to thank all... More 

Was this review helpful? Yes 10
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

We went to the akumal hotel for a 2 week honeymoon in August 2014. It was our first time flying the Dreamliner and travelling to Mexico. The flight was great - even better now as the drinks are unlimited so I have read. Upon arrival we were checked in quickly and easily and also received a cocktail or lemonade. When... More 

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 3 days ago NEW

I dreaded over reviews for few weeks before departing for Mexico, just to realize that your experience will hugely depend on who you are rather than exclusively what resort has to offer to you. With that being said, I have to disclose that we were not high maintenance couple, and we could have been fine with half of what we... More 

Was this review helpful? Yes 10
RRPP A, Public Relations at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear guest, We are thrilled to read this wonderful and detailed review, we feel proud to read that you had a great time with us due to the great attention of our staff , in the other hand we thank you for the observations you are mention, that is our first way to improve our services. It has been a... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

recently visited the akumel hotel for two weeks all I can say was superb I have visited a lot off country's over the world stayed in some nice hotels but none off them will beat the akumel from when we first arrived we were treated so we'll all the staff were lovely couldn't do enough for you the hole complex... More 

Was this review helpful? Yes 2
RRPP A, Public Relations at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear guest. Please receive greetings from Luxury Bahia Principe Akumal Don Pablo Collection; we would like to thank you for trusting in our Resorts and for choosing us to spend your holidays. We are grateful with your comments regarding your recent stay with us and appreciate that you have taken the time to give us your feedback. We hope to... More 

Ohio
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Nice place. You will have a good vacation if you don't waste vacation time with the Privilege Club people. They lye. They will call and wake you up with promises. I'm back home and still am without the promised bottle of tequilla. Thanks for that Gabrellea. My fault cause I should of known better. Also watch out for the unattended... More 

Was this review helpful? Yes 3
RRPP A, Public Relations at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear guest, On behalf of the entire team, I would like to thank you for your feedback regarding your recent stay at our hotel and for giving us the opportunity to host you in our amazing complex. Your evaluation is of special importance and please be assured that we have shared your feedback with the rest of the team. We... More 

Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We traveled here July 2010. This place is huge. It consist of 4 different hotels built into one. We had a great time. Beautiful beaches and decent food for a all inclusive. Highlight of the trip was visiting Mayan civilization of Coba and repelling into a cenote.

Was this review helpful? Yes 2
RRPP A, Public Relations at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear guest, Thank you for choosing our hotel for your holidays and taking your value time to share your experience with us! It is great to know that you really had a good time with us. It will be wonderful to welcome you again! Please do not hesitate to contact us. Kind Regards from our México! Monserrat Gómez Luxury Bahia... More 

texas
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband and I just got home from a week long stay at Akumal. It was amazing! If you're debating on whether to go here or not, just do it. You won't be sorry. Our check in was quick and easy. We were given a frozen margarita welcome drink and ladies are given a fresh flower. This was a nice... More 

Was this review helpful? Yes 13
RRPP A, Public Relations at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear guest, What a nice holidays! We would like to thank you for this review about your recent stay with us! It is always good to know opinions from our guests, as this is the way we can improve our services, in the same way we appreciate your lovely recognition to our staff. Please do not hesitate to come back... More 

Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just returned from two weeks stay at the luxury Bahia principe Akumal. Where to start first I me in Mexico and loved it. The hotel was fab the grounds are amazing, the wildlife and planting are excellent always something to see. The food in the buffet restaurant was good breakfast very good, we also ate in 6 of the Other... More 

Was this review helpful? Yes 6
RRPP A, Public Relations at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear Guest, First of all we would like to thank you for choosing our hotel for your family holiday. It is great to read your amazing review regarding the service received during your stay at our hotel. Our mission is to exceed our guests expectations and we are glad to know that we accomplished this goal with you and your... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Our trip created so many wonderful family memories we will cherish forever. There were a few disappointments, but overall we felt like we got what we paid for and were satisfied. I will start off with the things we all really enjoyed. 1. Our favorite part of the trip was the Activity Staff- Israel (MC, and Salsa dance instructor- one... More 

Was this review helpful? Yes 5
RRPP A, Public Relations at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear guest, Thank you for choosing Luxury Bahia Principe Akumal Don Pablo Collection and for taking the time to share your recent stay with us. We really regret that your stay was not up to your expectations, you evaluation has been shared with all the departaments involved to take the proper measures. We certainly appreciate your comments, as all of... More 

Hotel Review Summarization

What travelers say

  • Very good(41)
  • Buffet restaurant(35)
  • Snack bar(29)
  • Royal golden(19)
  • Dolce Vita(17)
  • Don Pablo(13)
  • Main lobby(11)
  • Air conditioning(11)
  • Great time(10)
  • First choice(10)
Questions? Get answers from hotel staff and past guests. Ask a question

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Pool/beach area (1762)
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Hotel & grounds (1174)
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Family/play areas (51)
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Room/suite (594)
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Bathroom (64)
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Business center/function rooms (31)
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Activities Pool (23)
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Amenities (119)
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Beach (24)
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Junior Suite Ocean View (70)
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Junor Suite King (63)
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Main Pool (39)
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Restaurants and Bars (159)
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The Hotel (41)

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Hotel & grounds (1)
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