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All 20 Akumal hotels

Luxury Bahia Principe Akumal

3.5 of 5 Resort (All-Inclusive)   |   Carretera Chetumal - Cancun Km 250, Akumal 77760, Mexico
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Ranked #3 of 20 Hotels in Akumal
Certificate of Excellence 2014
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5,659 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Barcelona
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed yesterday NEW

Firstly, I read all of the negative comments before going, and while I was not worried, I was certainly not expecting what we actually got! I can 100% recommend this resort. OK, it's huge, but it is incredibly well staffed, and everyone is so friendly and helpful. Our room was in block 56, so not overlooked on the balcony is.... More 

Was this review helpful? Yes 1
Essex
Top Contributor
79 reviews 79 reviews
40 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

To start i must say that we had a thoroughly enjoyable holiday. The staff on the whole are very nice and extremely hard working. I have travelled widely and stayed in many luxury hotels, this is not a 5 star establishment however we did not pay 5 star prices and may well be luxury compared to other hotels in Mexico.... More 

Was this review helpful? Yes 4
Quebec, Quebec, Canada
Contributor
13 reviews 13 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I've been to many all inclusives, and Akumal is BY FAR the best. I want to write this review cause I've read negative comments I totally disagree with and I want to make people to make a head in a different way. + -the service is great. GREAT. You don't even have to ask for wine refill, they do it... More 

Was this review helpful? Yes 17
New York City, New York
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Resort is the largest in the Riviera Maya area. Not a luxury resort at all - perhaps too large to maintain a luxury stance. Had severe food experience with Mediteraneo restaurant, Chef was aware of dietary restriction and prepared our family the main dish with restricted material. The dishes were sent back and the chef had the audacity to pick... More 

Was this review helpful? Yes 3
Madison, Wisconsin
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is the 1st time we've stayed at this resort. We have stayed at several Secrets resorts and a few others, including Valentin Imperial and Dreams. After seeing the excellent reviews, I booked the resort and wasn't disappointed. Beautiful resort on the water, 3 good a la carte restaurants (plus a good buffet and other a la carte's at the... More 

Was this review helpful? Yes 8
Blackpool, United Kingdom
Contributor
12 reviews 12 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel although I dont think should not be classed as luxury delivered in so many ways. Firstly to deal with the negatives. The first room we were allocated was very damp and musty smelling. We changed rooms without any fuss and found the room to be comfortable without being luxurious. .at the end of the day the room was... More 

Was this review helpful? Yes 2
RRPP A, Public Relations at Luxury Bahia Principe Akumal, responded to this review

Dear Guest: Thank you for giving us the change to host you at our resort, it was a great pleasure to be at your service. Every comment, suggestion and criticism is welcome because the most important thing to us is the entire satisfaction of our guests and these words help us to take the necessary measures to guarantee the excellent... More 

Trafford, United Kingdom
Senior Contributor
44 reviews 44 reviews
31 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Despite awarding the hotel a top 5* rating not everything about this holiday was perfect. We started with a 24hr delay during which Thomson told us more about claiming against our travel insurance (as opposed to against them!) than they did about the flight. The Alux restaurant served just about the most appalling red wine without apology I've ever had... More 

Was this review helpful? Yes 31
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Torontonians that stayed during the week January 14th to 21st 2015 for the first time at Luxury Bahia Principe Akumal and 10th time with several other Bahias in Mexico and Dominican Republic. Let me assure you that this one is the crown jewel. In retaining the services of Felix the Akumal has the most competent manager In the group. During... More 

Was this review helpful? Yes 6
RRPP A, Public Relations at Luxury Bahia Principe Akumal, responded to this review

Dear Rose: We hope you are well, we would like to thank you for taking the time to share your first visit to Luxury Bahia Principe Akumal Don Pablo Collection and we appreciate your preference in visiting our hotels! We are so happy to see you are fully satisfied with the services provided during your stay and it makes proud... More 

Glamorgan
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed 2 weeks from 1/1/15. I will not repeat all the good things said by others about the wonderful Akumal & the adjacent sister resorts. Facilities and staff were all wonderful with all little issues resolved promptly with the help of reception, housekeeping or the butler service. Buffet choice was awesome & the a la carte restaurants were overall very... More 

Was this review helpful? Yes 3
RRPP A, Public Relations at Luxury Bahia Principe Akumal, responded to this review

Good Morning Bryan: We appreciate your preference in visiting our beautiful resort and taking the time to write your honest opinion. It is very nice to read that you have appreciated the atmosphere in our hotel and the variety of our services. We do our best to provide unforgettable experiences as your total satisfaction is our main goal. Your suggestion... More 

Red Deer, Alberta, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

This is the first time writing a review for a resort we have stayed at, we read them but have not taken the time to complete one. We had a very good time at this resort. This is the second time staying at a Bahia Principe resort, and they did not let us down. One thing is very noticeable at... More 

Was this review helpful? Yes 1
RRPP A, Public Relations at Luxury Bahia Principe Akumal, responded to this review

Dear Ron: Receive cordial greetings from all the team working in our beautiful place. Thank you for taking the time to post a review of your recent stay at our hotel. We sincerely appreciate all your nice comments about our facilities and treatment to our guests, we will share with all our staff this words because your review it will... More 

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Hotel Summarization (Beta)

What travelers say

  • Very good(54)
  • Buffet restaurant(38)
  • Snack bar(33)
  • Royal golden(30)
  • Dolce Vita(23)
  • Air conditioning(19)
  • Main lobby(17)
  • Don Pablo(15)
  • Great time(14)
  • First choice(12)

Additional Information about Luxury Bahia Principe Akumal

Address: Carretera Chetumal - Cancun Km 250, Akumal 77760, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Luxury Bahia Principe Akumal 3.5*
Number of rooms: 630
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Also Known As:
Gran Bahia Principe Akumal
Bahia Principle
Bahia Principe Mexico
Gran Bahia Principe Hotel Akumal
Mexico Bahia Principe
Bahia Principe Tulum
Grand Bahia Principe Akumal
Bahia Principe Riviera Maya
Bahia Mexico Principe
Akumal Gran Bahia Principe
Hotel Style:
#2 On the Beach Hotel in Akumal
#2 Romantic Hotel in Akumal
#2 Casino Hotel in Akumal
#2 Top resorts Hotel in Akumal
#3 Spa Hotel in Akumal
#4 Family Hotel in Akumal

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