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All 20 Akumal hotels

Luxury Bahia Principe Akumal

3.5 of 5 Resort (All-Inclusive)   |   Carretera Chetumal - Cancun Km 250, Akumal 77760, Mexico
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Luxury Bahia Principe Akumal
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Ranked #3 of 20 Hotels in Akumal
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
JoleneBrian Bradford, United Kingdom
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5,367 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bradford, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Is a lovely place once building work is completed but Coba is my favourite beautiful hotel casino better restaurant etc. from 7am the drills where going, plus the beach is not nice in Akumal further along is better. Advice as soon as you arrive book the restaurants, as always full but when you are there they are half empty. Plus... More

Was this review helpful? Yes 1
Quebec, Quebec, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Very high-quality resort! Definitely would earn an extra star with me. Very clean and all staff are so attentive. They pamper you well and service is around the clock! Definitely a high 5 star! And you definitely have to try Riviera Maya Golf Club... it's a must!

Was this review helpful? Yes 2
Calgary.
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Over the last several years, we have stayed at all the Bahia hotels in this complex. Tulum, Coba, Akumal and Bahia Principe Sian Ka'an. Stayed at the Tulum 4 times, Akumal once. Sian Ka'an once and coba twice. If you book at any of these you will not be disappointed. Here's a quick explanation of each one. Coba. Very large.... More

Was this review helpful? Yes 3
RRPP A, Public Relations at Luxury Bahia Principe Akumal, responded to this review

Dear Thomas: Thank you so much for your loyalty to our chain, it is a pleasure to know you have stayed in our hotels in Riviera Maya! We grateful to prove you love the entire services offered in our complex like rooms and atmosphere, your kind evaluation motivates us to maintain the excellent level of service that identifies us as... More

Essex
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Beautiful beaches , amazing food & dolphins. This resort is well worth the money there was not one thing i could fault about our stay. The rooms are basic and clean & the drinks and choclates are restocked on a daily basis for free. There is nothing I can complain about it was perfect. Highly recommended !!!

Was this review helpful? Yes 1
RRPP A, Public Relations at Luxury Bahia Principe Akumal, responded to this review

Dear Jade: Thank you for choosing our hotel as you holiday destination in Mexico and for sharing your holiday story in TripAdvisor! We are glad to know your stay was perfect due to the excellent facilities and services our hotel offers, we appreciate your comments about room comfort and food. Thanks to your comments and recommendation our hotel remains one... More

Kent, England
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a very comfortable, clean, well appointed hotel. It delivers on every thing it says it will. Yes the food in the buffet could be a little warmer, but they will cook to order, and yes a times bar service can be a little slow. But its a huge place with hundreds of people, I estimate close to a... More

Was this review helpful? Yes 1
RRPP A, Public Relations at Luxury Bahia Principe Akumal, responded to this review

Dear James: Thank you for giving us the opportunity to welcome you in our hotel, we are so happy to see your stay was memorable. It is very nice to read that you have appreciated our atmosphere in the hotel and the variety of our services. We also appreciate the comments about the bars and food, definetely will be important... More

St. Catharines, Canada
Contributor
18 reviews 18 reviews
5 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My 3rd trip to a bahia principe resort. I had visited the Luxury Ambar twice before and based on my experiences there i decided to try the Luxury Akumal this time. Upon arrival is was treated to a cold towel, a welcome drink, chocolates and a mariachi band. It was a quick registration and off to the room. Once we... More

Was this review helpful? Yes 6
RRPP A, Public Relations at Luxury Bahia Principe Akumal, responded to this review

Dear Guest: Thank you for choosing our hotel as your home during your trip in the Riviera Maya. We appreciate for taking time to review our complex, and we are glad that you have rated most of our services in very high way. Thank you for sharing some of your experiences in our restaurants and facilities. We are grateful for... More

Mississauga, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Had a wonderful first time experience to Mexico. Such friendly staff and people. Food was good for the most part however a'la carts not on top of my list. Room view was perfect with a beautiful ocean view. Block 48..... beach was nice and we had great service having our drinks refilled often. Overall we loved it and will definitely... More

Was this review helpful? Yes 1
RRPP A, Public Relations at Luxury Bahia Principe Akumal, responded to this review

Dear Kelly: We truly appreciate that you took the time to share with the TripAdvisor users such a wonderful review of your vacation at our beautiful hotel. Comments and feedback such as yours serves as true inspiration to our team and it's always nice to know when we have fulfilled the expectations of our guests, your observation about food will... More

Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed at the Akumal for 11 nights at the beginning of November 2014. Now a Luxury Grand Bahia on the same site as the Tulum, Coba and Sian Ka'an you can now go to all the other hotels but only those in Sian Ka'an can use the Akumal. There was also no restriction of the number of a la carte... More

Was this review helpful? Yes 8
RRPP A, Public Relations at Luxury Bahia Principe Akumal, responded to this review

Dear Guest: First of all we would like to thank you for your recent visit to our little paradise! Your comments represent a huge inspiration for our staff to continue striving towards excellence. Furthermore, your experience is a proof of the commitment of our staff in providing memorable stays to our guests. We are very proud to know you tried... More

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Beautiful facility with exceptional service. Israel and Denis in the main restaurant and Luis in the Japanese restaurant are definitely some of the best in the service industry. The only surprise that we had was the amount of walking involved if you are in the accommodations further away from the main facility. Overall, we would highly recommend this holiday destination!

Was this review helpful? Yes 4
RRPP A, Public Relations at Luxury Bahia Principe Akumal, responded to this review

Dear Laurel: Allow us to thank you for sharing your first vacations in wonderful Mexico it was a great honor to have hosted you for this occasion. It is a pleasure to know that we were able to exceed your expectations and we provided you memorable moments. Your kind words are our motivation to continue working hard to pamper our... More

Arkansas
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

My son had his wedding there on the 11th of November. it was terrible place to stay. Not handicap friendly at all dirty rooms smelt musty They were dirty never cleaned right everyday. the towels and linens were dirty looking smelly Pillows smelt of dirty hair, mold around the bathtub and un friendly to use. Dirty dished sat outside the... More

Was this review helpful? Yes 2
RRPP A, Public Relations at Luxury Bahia Principe Akumal, responded to this review

Dear Guest: First of all allow us to thank you for choosing our hotel as your holiday destination for this celebration. Your comments regarding the services received are welcome as they help us to target the opportunity areas in our hotel, we would like to express our apologies for the inconveniences your family may have encountered during this visit. Please... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(54)
  • Buffet restaurant(38)
  • Snack bar(33)
  • Royal golden(30)
  • Dolce Vita(23)
  • Air conditioning(19)
  • Main lobby(17)
  • Don Pablo(15)
  • Great time(14)
  • First choice(12)

Additional Information about Luxury Bahia Principe Akumal

Address: Carretera Chetumal - Cancun Km 250, Akumal 77760, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Luxury Bahia Principe Akumal 3.5*
Number of rooms: 630
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Also Known As:
Gran Bahia Principe Akumal
Bahia Principle
Bahia Principe Mexico
Gran Bahia Principe Hotel Akumal
Mexico Bahia Principe
Bahia Principe Tulum
Grand Bahia Principe Akumal
Bahia Principe Riviera Maya
Bahia Mexico Principe
Akumal Gran Bahia Principe

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