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All 20 Akumal hotels

Grand Bahia Principe Akumal

3.5 of 5 Resort (All-Inclusive)   |   Playa AventurasCtra. Chetumal - Cancun, km. 250, Akumal 77760, Mexico
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Grand Bahia Principe Akumal
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85%
Ranked #3 of 20 hotels in Akumal
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
Doris B Dewsbury, United Kingdom
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4,628 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Dewsbury, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

We have just return from a fab holiday in Mexico at the Principle Akumal.Everything about the hotel was excellent the only thing that would put us off going back there was that the food in the buffet restaurant was often cool, if this was rectified we would without a doubt return and we dont usually do this.We ate at 6... More

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1 review
5 of 5 stars Reviewed yesterday NEW

My husband and I visited this very nice hotel in 14 days in Marc 2014.We stayed at Akumal. After a long journey from Norway we arrived after 12 hours flight. This was our third trip to Riviera Maya, and the best one. - the beach was fantastic - the room was big end very clean - the food very good... More

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Edmonton, Canada
1 review
1 of 5 stars Reviewed yesterday NEW

I am writing this review to let everyone know. We had arrived in Sunday to be told they overbooked us, we were told that there were no rooms and we had to stay at another part if the resort. The manager at this hotel Luis was very un helpful. I went back today just to check if maybe rooms have... More

Was this review helpful? Yes 1
Edmonton, Canada
1 review
3 of 5 stars Reviewed yesterday NEW

We spent 7 nights here in April, travelling with a large group of family members. Upon arrival there was a lot of confusion over assigned rooms, understandable as we were a large group with different needs. Once that got sorted, we arrived to our rooms. Many people in our group found their air conditioning, TV, and phones not in working... More

Was this review helpful? Yes 1
RRPP A, Public Relations at Grand Bahia Principe Akumal, responded to this review

Dear TripAdvisor member: We truly appreciate the time taken by you to write and share your review about the Grand Bahia Principe Hotels & Resorts. We regret to read that we were not able to fulfill all your expectations. Allow us to thank you for bringing to our attention the areas of opportunity encountered during your recent stay at Grand... More

Braunston, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

I enjoyed this holiday there were only a few minor hiccups. When we arrived there was no soap reported it at reception and within 15 minutes it was there. Fast response. During the last few days we did not have towels replaced and the mini bar was not restocked. We went around all the hotels and Tulium had the largest... More

Was this review helpful? Yes 1
RRPP A, Public Relations at Grand Bahia Principe Akumal, responded to this review

Dear Jaqueline: First of all thank you for your comments about your stay at Grand Bahia Principe Akumal, Riviera Maya, It is very important for us to know your opinion, all comments and observations are welcome because there are no better evaluators than our guests. It is our main goal that all our guests enjoy their time at each hotel... More

Kidderminster, United Kingdom
Contributor
19 reviews 19 reviews
9 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here late March early April for 14 days. Holiday was arranged through Thomson UK and was well priced. Flew out from Gatwick and came back from Cancun on the Dreamliner. A very comfortable plane with a good amount of leg room. Immigration Control in Cancun was chaotic with a number of flights arriving together. Transfer to the hotel was... More

Was this review helpful? Yes 15
RRPP A, Public Relations at Grand Bahia Principe Akumal, responded to this review

Dear TripAdvisor member: We are so delighted to see your detailed comment on TripAdvisor regarding your recent stay at Grand Bahia Principe Akumal, we are sure it will help to other visitors in their future visits. Comments like yours motivate us to continue creating great experiences for all our visitors, the best reward we can receive is to see the... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

First impressions were amazing: Lobby's for all 3 bahia resorts are impressive. Room's are neat, tidy and spacious, but simple and pretty dated. Facilities and food are superb, I don't think we spent two consecutive days doing the same thing or dining in the same area as we could use all three resorts. Mexican night won't blow you say, but... More

Was this review helpful? Yes 4
RRPP A, Public Relations at Grand Bahia Principe Akumal, responded to this review

Dear Guest: We would to thank you for have taken the time to write about your last stay at Grand Bahia Principe Akumal. It is very nice to read that you have appreciated our atmosphere in the hotel and the variety of our services. Your observations are much appreciated. It will be wonderful to welcome you and your family again... More

Edmonton, Canada
Senior Contributor
45 reviews 45 reviews
31 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Full disclosure, I had a poor experience while on vacation that had NOTHING to do with the resort or the area. So, it may be colouring my review, but I hope not. We stayed as a wedding group at the Akumal. The resort is beautiful. The Akumal seemed smaller than the Tulum and Coba, but I didn't spend much time... More

Was this review helpful? Yes 1
RRPP A, Public Relations at Grand Bahia Principe Akumal, responded to this review

Dear TripAdvisor member: On behalf of Grand Bahia Principe Riviera Maya, we are grateful to receive your comments from your experience in our complex. All comments, suggestions and criticisms are well accepted because our clients are the most important value in our chain. Every review gives us the chance to measure our guest's satisfaction and allow us to improve our... More

Laval, Canada
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I had an amazing experience on my vacation to Mexico at this all inclusive resort. Everyone is very nice an says hi, the food is excellent, and the property is well maintained. The ocean was red flag every day that we were there, but we were still able to enjoy the water and the breeze made the hot weather more... More

Was this review helpful? Yes 9
RRPP A, Public Relations at Grand Bahia Principe Akumal, responded to this review

Dear TripAdvisor member: We truly appreciate your preference in visiting the Grand Bahia Principe Akumal, Riviera Maya Resort and taking the time to write your positive impressions and observations regarding some onf our services. Comments received by our guests are very valuable, that is why our work team along with the Hotel Management takes into consideration every word, in order... More

Hilton Head, South Carolina
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I enjoyed my week at this resort. It was great! all the way around.I met my 4 other sisters who met me there from Canada. I came from the US. We had the greatest time. The cleanliness was impressive. The food great. The activities and excursions really fun. I want to go back with my husband.

Was this review helpful? Yes 5
RRPP A, Public Relations at Grand Bahia Principe Akumal, responded to this review

Dear Lucie: On behalf of the staff and management of the Grand Bahia Principe Akumal, Riviera Maya we would like to thank you for taking the time to write these nice comments. We are very happy to know that you had an amazing time at your hotel with your sisters, but we feel honor that you want to visit us... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(54)
  • Buffet restaurant(38)
  • Snack bar(33)
  • Royal golden(31)
  • Dolce Vita(23)
  • Main lobby(19)
  • Air conditioning(19)
  • Don Pablo(15)
  • Great time(14)
  • First choice(12)

Additional Information about Grand Bahia Principe Akumal

Address: Playa AventurasCtra. Chetumal - Cancun, km. 250, Akumal 77760, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Akumal
#2 Top resorts Hotel in Akumal
#6 Family Hotel in Akumal
#9 Romantic Hotel in Akumal
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Grand Bahia Principe Akumal 3.5*
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Also Known As:
Bahia Principe Akumal
Gran Bahia Principe Akumal
Bahia Principe
Bahia Principle
Bahia Principe Mexico
Gran Bahia Principe Hotel Akumal
Mexico Bahia Principe
Bahia Principe Tulum
Bahia Principe Riviera Maya
Grand Bahia Principe Akumal Riviera Maya, Mexico

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