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All 20 Akumal hotels

Grand Bahia Principe Akumal

3.5 of 5 Resort (All-Inclusive)   |   Playa AventurasCtra. Chetumal - Cancun, km. 250, Akumal 77760, Mexico
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Grand Bahia Principe Akumal
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85%
Ranked #3 of 20 hotels in Akumal
Certificate of Excellence 2014
A recent review
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4,961 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (898)
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English first
Calgary, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We enjoyed staying here. Nice beach, good food, clean surroundings and hardworking people. But this front office jerk pissed us off on the last day when we were checking out. His name was Raul. Very unfriendly and unprofessional person. I don't want to go into details. I can't imagine how a person like this works at the front desk. We... More

Was this review helpful? Yes 3
RRPP A, Public Relations at Grand Bahia Principe Akumal, responded to this review

Dear Guest: Thank you for sharing your impressions of your recent visit to our hotel! We accept all suggestions, comments and criticism from our clients as they are the best supervisors of our work, we also would like to apologize for any inconvenience you may have had at your check out, we will forward these comments to our Managers in... More

Calgary
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Please excuse the spelling, just a bad speller,need spell check. Okay first with Air Transat. This had to be without a doubt the absolute worst flight I have been on, ever. First, it was another charter airline that Air Transat has hired to cover the west and ONLY the west with service. Enerjet to put it mildly absolutely sucks. Although... More

Was this review helpful? Yes 1
RRPP A, Public Relations at Grand Bahia Principe Akumal, responded to this review

Dear Client: Hola from Mexico!!! Thank so much for sharing this fantastic review about your recent visit to our hotel!! It was marvelous to be at your service and provide you a very relaxing holidays, we are sure the time in our hotel was unforgettable. We are thrilled to see you loved the attention by all our staff but over... More

Rochester, New york
2 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We just returned from a 10 night stay at the Bahia Principe Akumal July 10 - July 20. This was our seventh visit in eight years and I can honestly say it's hard to believe our previous trips could be topped, but this was our best visit ever. My wife and I, and our 3 daughters were joined this time... More

Was this review helpful? Yes 9
RRPP A, Public Relations at Grand Bahia Principe Akumal, responded to this review

Dear Anthony: We have one expression for your review which is; Woow!! We feel very grateful to have had the chance to host you and serve you during so many years and always being able to create fantastic moments for you and your family. Thanks to comments like yours our work team finds the tools to improve daily our services... More

Lethbridge, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

Stayed in complex 8100, no ocean view but very quite and relaxing. Facilities overall were amazing, the people are very friendly and accommodating. We stayed for one week July 13-20 and had a very relaxing vacation overall. Lot's of activities in the area just vist a rep in the main lobby to book, supper easy! Food was excellent and never... More

Was this review helpful? Yes 2
RRPP A, Public Relations at Grand Bahia Principe Akumal, responded to this review

Dear Mike: We send you our appreciation for having chosen us as your hosts in your visit to the wonderful Mayan Paradise! All comments from our dear guests are welcome and knowing you had a very relaxing time in our facilities makes us feel proud and motivates us to continue offering this kind of experiences and varied activities. We hope... More

Mississauga, Canada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Had an excellent time staying in the Royal Golden section. Appreciated the smaller check in facilities since we arrived at later on at 9:30pm and the fact that it was staffed at that hour with a delightful young Austrian lady who spoke perfect English. The reef and several man made berms protect the shoreline and allow for great swimming and... More

Was this review helpful? Yes 1
RRPP A, Public Relations at Grand Bahia Principe Akumal, responded to this review

Dear TripAdvisor user: We are very delighted to see your amazing review about the services receive during your stay. Our work team is really committed in provide memorable experiences for our clients from the moment of their arrival to the moment of their departure, we really appreciated your recognition. You can be sure we will share with all of them... More

Birmingham, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We returned from Akumal on 19th July 2014 for our second visit and we were not disappointed. The rooms had been refurbished since 2011 when we last stayed. They were nicely decorated with a four poster bed now. Air conditioning was a dream, so we were kept lovely and cool when in our rooms. Block 66 is best for sea... More

Was this review helpful? Yes 1
RRPP A, Public Relations at Grand Bahia Principe Akumal, responded to this review

Dear Dawn: Gracias you for choosing us for spending your Mexican holidays ;), we really appreciate your loyalty to our chain. We are thrilled to see that you felt satisfied about our services and we were capable to leave you amazing life time memories. We thank you for sharing your valuable comments regarding your visit. Be sure your suggestions will... More

Kent, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband and I travelled 2nd July for two weeks, and were upgraded on arrival to the Royal Golden Section of the hotel. I had emailed a few weeks before asking for an upper level room, so we were disappointed on arrival to find we had been allocated a very dark, dingy room on the ground floor in block 71.... More

Was this review helpful? Yes 5
RRPP A, Public Relations at Grand Bahia Principe Akumal, responded to this review

Dear GBP Client: First of all we must say Gracias!! for staying in our resort and give us the chance to create a wonderful and unforgettable holiday experience for you! We would like to apologize if you did not have the right impression with the room assigned at your arrival, please be informed it was not our intention and we... More

devon
Contributor
13 reviews 13 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at Akumal hotel on this enormous complex July 3rd to july 17th. Before we went I read all the reviews and am amazed at the different opinions so I thought I would write a totally honest review of our experience. We had been given a free upgrade to royal Golden so on arrival we were whisked away on... More

Was this review helpful? Yes 5
RRPP A, Public Relations at Grand Bahia Principe Akumal, responded to this review

Dear Client: Please let us express our sincere gratitude for choosing us to enjoy your holidays in Mexico. For us it is an honor to read this marvelous review because there is no better motivation to keep in the good job than your kind comments about our services. We are glad to know that you had the opportunity to discover... More

Woodbridge, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My family (husband and to kids age 3 & 8) travelled from July 11-18 and stayed in the Royal Golden section. I e-mailed the hotel in advance letting them know it was our 10 year wedding anniversary and wanted a room close to the more swimmable beach (coba) however other than not being on the ground floor, none of my... More

Was this review helpful? Yes 4
RRPP A, Public Relations at Grand Bahia Principe Akumal, responded to this review

Dear Grace: We are happy to know that you and your family enjoyed your stay in our resort and had the opportunity to stay in a different side of our complex. It is one of our duties to create a wonderful atmosphere for our visitors of all ages and comments like yours help us to work harder to reach our... More

Ilford, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have just spent 2 weeks at GBH Akumal from 26 June – 10 July and I must say it was an excellent holiday. We flew Dreamliner from Gatwick and my 6ft husband was very happy with the amount of leg room he had. On arrival we received our free upgraded to the golden section for booking early with Thompson/First... More

Was this review helpful? Yes 5
RRPP A, Public Relations at Grand Bahia Principe Akumal, responded to this review

Dear GBP Client: All our efforts for creating wonderful memories in our client's lives are resumed in this wonderful feedback you are giving us. It is fantastic to know you loved the great nature surrounding our property, the food selection and the attention of our colleagues. Your lovely words will be shared with our entire team, because every member is... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(54)
  • Buffet restaurant(38)
  • Snack bar(33)
  • Royal golden(31)
  • Dolce Vita(23)
  • Air conditioning(19)
  • Main lobby(18)
  • Don Pablo(15)
  • Great time(14)
  • First choice(12)

Additional Information about Grand Bahia Principe Akumal

Address: Playa AventurasCtra. Chetumal - Cancun, km. 250, Akumal 77760, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Grand Bahia Principe Akumal 3.5*
Reservation Options:
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Also Known As:
Gran Bahia Principe Akumal
Bahia Principle
Bahia Principe Mexico
Gran Bahia Principe Hotel Akumal
Mexico Bahia Principe
Bahia Principe Tulum
Bahia Principe Riviera Maya
Bahia Mexico Principe
Akumal Gran Bahia Principe
Grand Bahia Principe Akumal Riviera Maya, Mexico

4,984 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 On the Beach Hotel in Akumal #2 Top resorts Hotel in Akumal #3 Spa Hotel in Akumal #4 Romantic Hotel in Akumal #4 Family Hotel in Akumal
Hotel Class
Number of rooms
450

Questions & Answers

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