We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 20 Akumal hotels

Grand Bahia Principe Akumal

3.5 of 5 Resort (All-Inclusive)   |   Playa AventurasCtra. Chetumal - Cancun, km. 250, Akumal 77760, Mexico
Hotel website
Hotel virtual tour
Hotel amenities
Grand Bahia Principe Akumal

Enter dates for best prices

Best prices for your stay
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
CheapCaribbean Priceline.com Hotels.com
and 5 more sites!
85%
Ranked #3 of 20 hotels in Akumal
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
dennis0191 Newcastle upon Tyne, United Kingdom
Write a Review

4,646 people have reviewed this hotel

Traveler rating
    2,693
    1,252
    412
    189
    100
See reviews for
1136
1794
33
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (801)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Newcastle upon Tyne, United Kingdom
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We are going to bahia akumal in august 2014, we have been upgraded to the golden junior rooms,can anyone tell me where they are,what they are near to and which is the best rooms to have.my wife cannot walk far and sometimes uses her wheelchair so it would have to be on ground floor. Thanks Dennis0191

Was this review helpful? Yes 1
Vancouver, Canada
1 review
3 of 5 stars Reviewed 2 days ago NEW

We just returned from GBP Akumal and it doesn't mater if you book a year ago, a month or week, upon arrival the resort will stated " WE HAVE NO ROOM FOR YOU" leaving your family stranded and then trying to offer you an upgrade when it is not! GBP points the finger at the airlines and vice versa. However... More

Was this review helpful? Yes 3
RRPP A, Public Relations at Grand Bahia Principe Akumal, responded to this review

Dear Raj: Thank you for taking the time to write a comment about the Grand Bahia Principe Akumal! We really regret you perceive this way the services offered at our hotel, our main purpose will always be to reach the entire satisfaction of our clients that is why our work team does their best to please our visitors also is... More

London
Contributor
20 reviews 20 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here with my partner in April for 2 weeks. We thoroughly enjoyed our holiday, the room was spacious and clean, and we really liked the size and cleanliness of the bathroom. It was good to be able to hop on the shuttle to Coba and Tulum to visit the beaches and restaurants there, but we found the resort... More

Was this review helpful? Yes 4
RRPP A, Public Relations at Grand Bahia Principe Akumal, responded to this review

Dear Shelly: On behalf of all the team working at Grand Bahia Principe Akumal, Riviera Maya. We would like to take this opportunity to thank you for sharing your experience during your stay at our hotel. Certainly your comments are much appreciated, thank you for letting us know your perception about our services and facilities. We would like to have... More

Dartmouth, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

This resort was incredibly beautiful and clean, and the staff were wonderful. We were extremely happy with our stay at Bahia Principe Akumal and plan to return next year to the same resort. The food was incredible and fresh, there was a large variety of drinks, and there was always something going on at the resort to keep you entertained.... More

Was this review helpful? Yes 3
RRPP A, Public Relations at Grand Bahia Principe Akumal, responded to this review

Dear Lacey: First of all thank you very much for staying in the Gran Bahia Principe Akumal and taking the time to write your impressions. It is great to know that you had a great time with us and it is a real pleasure to read your kind words about the customer service and all the services that you enjoyed.... More

Bexleyheath, United Kingdom
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Having visited Akumal 5 years ago we decided to bring the family (8) out for another trip and were not disappointed. The staff were on the whole brilliant with one glitch at check out on 16th April when two women who disputed everything on their bill attracted the attention of three check out staff for 45 minutes thereby creating a... More

Was this review helpful? Yes 2
RRPP A, Public Relations at Grand Bahia Principe Akumal, responded to this review

Dear Guest: On behalf of the entire Grand Bahia Principe Akumal team I would like to take this opportunity to thank you for taking the time to post your review about your recent stay at our hotel, and also for the loyalty to our hotels. Thank you so much for give us the pleasure of letting us know that we... More

liverpool
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Again we had a fantastic holiday everyone was so helpful and smiley ,thank you again Mario from public relations are rooms were all on the high floor and the block was in a brilliant position and you all made my birthday very special . We will be going back to the Bahia as soon as we can I will be... More

Was this review helpful? Yes 1
RRPP A, Public Relations at Grand Bahia Principe Akumal, responded to this review

Dear Guest: First of all thank you very much for staying in the Gran Bahia Principe Akumal Resort and taking the time to write your positive impressions and observations. It is for guests like you that our resort remains one of the most appreciated hotels in the Riviera Maya. It is great to know that you really had such as... More

Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I just returned yesterday from Mexico and want to warn people who are going there this month, especially if you booked with Air Transat and Nolitours. We arrived on April 12, 2014 at the hotel Grand Bahia Principe Akumal, which is a beach front resort. I have been to this resort before and even though I didn't think it was... More

Was this review helpful? Yes 6
RRPP A, Public Relations at Grand Bahia Principe Akumal, responded to this review

Dear Fringe: Thank you so much for being guest at Grand Bahia Principe Riviera Maya, it was truly a honor to be at your service! Concerning the situation you may have experienced with the upgrade you received, we would like to express our most sincere apologies if you felt that these services did not meet your expectations. Our only purpose... More

Antigonish, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We've just returned from the Gran Bahia Principe Akumal, and had a wonderful week. We stayed in the Club Royal Golden section, and would definitely recommend spending the extra couple of dollars - unlike the Club Royal Golden at GBP Punta Cana, we really felt as if we were receiving something extra here. Upon arrival, we were immediately carted off... More

Was this review helpful? Yes 2
RRPP A, Public Relations at Grand Bahia Principe Akumal, responded to this review

Dear Derek: Thank you very much for coming to Grand Bahia Principe Akumal, Riviera Maya. We are very pleased with you for share this inspiring words about your amazing experience among us. It is nice to know that you have enjoyed our services and the hotel facilities and we could meet our main goal, which is your entire satisfaction. We... More

Victoria, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The place is excellent, has some great restaurants and the people who work here are very friendly. I found that the service was good in most of the bars with only the odd exception. We will definitely come back here. Good shuttle service between all the different complexes.

Was this review helpful? Yes 1
RRPP A, Public Relations at Grand Bahia Principe Akumal, responded to this review

Dear TripAdvisor Member: We would like to thank you for your visit to Grand Bahia Principe Akumal, Riviera Maya. We appreciate the time that you took to send us your impressions that will be shared with the staff because the recognition of our services from our guests, are the best motivation for us. Looking forward to have the opportunity to... More

Calgary, Canada
Contributor
18 reviews 18 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

This is far and away the worst hotel/resort I have ever stayed at in the world - and I've been to a lot of places. We came here on a family vacation (10 people) and stayed in the gold club. Food: The food is disgusting, both at the buffets and the a la carte restaurants. In addition, the reservations are... More

Was this review helpful? Yes 2
RRPP A, Public Relations at Grand Bahia Principe Akumal, responded to this review

Dear TripAdvisor member: On behalf of the entire work team at Grand Bahia Principe Akumal, we would like to express our appreciation for have chosen our hotel to spend you holidays. We really regret to know that we did not impress you with some of our services, your comments have been forwarded to all departments involved in order to verify... More

Been to Grand Bahia Principe Akumal? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Very good(54)
  • Buffet restaurant(38)
  • Snack bar(33)
  • Royal golden(31)
  • Dolce Vita(23)
  • Main lobby(19)
  • Air conditioning(19)
  • Don Pablo(15)
  • Great time(14)
  • First choice(12)

Additional Information about Grand Bahia Principe Akumal

Address: Playa AventurasCtra. Chetumal - Cancun, km. 250, Akumal 77760, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Akumal
#2 Top resorts Hotel in Akumal
#4 Romantic Hotel in Akumal
#6 Family Hotel in Akumal
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Grand Bahia Principe Akumal 3.5*
Reservation Options:
TripAdvisor is proud to partner with Caribbean Online Mgt Corp., Priceline, Hotels.com, Venere, BookIt.com, Booking.com, TripOnline SA and Otel so you can book your Grand Bahia Principe Akumal reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Bahia Principe Akumal
Gran Bahia Principe Akumal
Bahia Principe
Bahia Principle
Bahia Principe Mexico
Gran Bahia Principe Hotel Akumal
Mexico Bahia Principe
Bahia Principe Tulum
Bahia Principe Riviera Maya
Grand Bahia Principe Akumal Riviera Maya, Mexico

Owners: What's your side of the story?

If you own or manage Grand Bahia Principe Akumal, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Bookmark for later
Save Saved
You added Grand Bahia Principe Akumal to your Saves list