Service was excellent and the staff was the BEST! Hotel was 30% full and the food was excellent! Long distance to some tours. Jeep tour was well worth it, we were the only English speaking people but John Paul looked after us just fine. Not on the brochures....ask your tour rep about this one! 2 hrs. aprox from Airport, depending... more

Just returned from 2 week stay in GBP Akumal 14th-28th October. Travelled with Thomas Cook and took a private transfer from the airport with USA Transfers - took just over an hour to get to the hotel. We loved everything about this hotel. The grounds and pools are amazing and the food and service was second to none. We ate... more

The hotel was lovely to look at and was kept very clean. Its staff were also very lovely and helpful. However, that is where the positives end. We arrived just after the Swine Flu ban had ended and they were only just opening the hotel back up. Consequently, nothing was aired out and the rooms stank. In addition, they have... more

we have been to jamaica and i classed it as paradise but i changed my mind when we went to mexico. the people are the friendliest ive ever met the food cannot be faulted. else. the sand was nearly white the sea was clear crystal blue and the fish came to greet us aswe waded through up to our knees... more

Everything was great in this trip. Starting with the flying company (WHITE), which was very very good, the travel agent (SOLTOUR), which was excellent, great rganization and finally the hotel which was amazing. This resort has 3 hotels (coba, the most recent, Tulum and Akumal). Wether you stay in one or another you can use the facilities of the 3.... more

This was really heaven on earth. September is a slow month for this resort so, we had full reign of all amenities and restaurants. Even though we booked restaurants upon arrival as advised to do, there was no need as all ala carte restaurants had plenty of room in each we visited. Five star all the way. Food was plentiful... more

well....thats it in a nut shell....HORIBLE FOOD....LOOKED NICE BUT SOMEHOW THEY PUT ALL THIS EFFORT IN TO MAKING THIS FOOD, BUT WITH THE worst POSSIBLE INEXPEDIENCE THEY COULD FIND. I HATE to be negative....i LOVE to travel and EAT FOOD ! i had some great food....but NOT ONE BITE at this resort. and the drinks SUCK ! the tap beer... more

After reading all the wonderful reviews here, my partner and I were very excited to stay in the GBP Akumal. And we weren't disappointed! I will begin with the only negative point I can think of: the distance to Cancun. After a flight of nearly 13 hours (we came from Belgium and had a layover in Varadero), the loooong busdrive... more

We go to Mexico every year.....and this was the Best Place we have ever stayed. I have no complaints. Everyone was wonderful to us. We got a free upgrade to the "Golden" rooms right on the beach.....and they did everything possible to make this our best stay ever. The rooms were great.....the food was great....the beaches were great and the... more