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Oasis Tulum

3.5 of 5
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Ctra. Chetumal-Puerto Juarez, Km. 251, Akumal 77780, Mexico (Formerly Be Live Grand Riviera Maya)
Oasis Tulum
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Ranked #18 of 21 Hotels in Akumal
A recent review
5 of 5 stars Reviewed April 11, 2013
Akiryu Brooklyn, New York
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Oasis Tulum
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Brooklyn, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 11, 2013

As others mentioned, the negative reviews are wrong! This is a terrific place with fabulous, warm and caring staff. It is gorgeous -soft white sand beach, turquoise water and lovely hotel. The hotel was completely filled but when we needed a room change, Ingrid the concierge was terrific. We found the Grand side quiet and relaxing although the beach on... More 

Was this review helpful? Yes 6
Moncton, Canada
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 10, 2013

before going on this trip we read lots of negative reviews regarding the staff, cleanliness and the overall resort, we just returned on April 08th, we had a wonderful time, the staff were very accomodating , very helpful and friendly, some of the pictures on trip advisor were decieving as they only show the grand oasis....we were in the Casa... More 

Was this review helpful? Yes 8
Sturgeon Bay, Wisconsin
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 10, 2013

My husband, son, grand-daughter and I spent the week after Easter (4/1/13-4/7/13) at Oasis Tulum. Our priority for our trip was a gorgeous beach - and this was the BEST: clear, warm water, good snorkeling within 20 feet of shore, and the best sand - so clean and fine - not hot to walk on - amazing! The beach area... More 

Was this review helpful? Yes 8
Brampton, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 10, 2013

My family of 3 visited April 01 - April 07, 2013. We stayed at the Casa Club Family Fun Suite which is located close to the main entrance of the resort. It is a lot quieter here and has its own pool, day beds with white curtains, snack restaurant, sports bar, pool table, table tennis, and air hockey table. There... More 

Was this review helpful? Yes 4
Laconia, New Hampshire
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed April 10, 2013

Let me start by saying this was sorta last minute. Looked for a reasonably priced couples vacation for my husband and I. I research a lot..I mean a lot. Sometimes the reviews are more of a source of anxiety prior to the trip than good. That said..our trip was great from start to finish and can't wait to come back.... More 

Was this review helpful? Yes 5
Toronto
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed April 9, 2013

My husband and I were concerned by the poor reviews however we had a wonderful time and we stayed at the Oasis Tulum side. Our room had been renovated and the only complaint we had was the leaky air conditioner which leaked right in the middle of the washroom so we were always worried about falling on the wet floor.... More 

Was this review helpful? Yes 5
Granger, Indiana
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed April 9, 2013

The beach is beautiful - thats the positive about this place. When we got there we had to wait until 4pm to get into our room even though there is a 3pm check-in. There was no hot water for the 1st day. There are not enough chairs for the beach so if you wanted a seat you had to go... More 

Was this review helpful? Yes 2
Gatineau
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 8, 2013

We travel to the Grand Oasis Tulum from March 4 to 11, 2013 with our two kids 11&13. Are welcome was awesome, we got greeted with Drink for Adult and Kids. The lobby is beautiful with a lot of room to relax. Our room was on the first floor very close to the pool right beside the SPA. Our fridge... More 

Was this review helpful? Yes 3
Kalamazoo, Michigan
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 8, 2013

I am an 18 year old guy that went with my parents and my 17 year old friend for our senior spring break. As 2 teenage guys, we were looking for a hopping party resort filled with girls. This was not the case. There were mostly older couples and small families that were staying here when I went during the... More 

Was this review helpful? Yes 2
Edmonton, Canada
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed April 8, 2013

My wife and I stayed at the Grand Oasis Tulum from March 16 - March 23, 2013. We were with a wedding party of about 25 people. We all stayed on the Grand side. The resort is a little smaller than I am used to but it looked fine. The Good: Staff: The staff there are very friendly. From our... More 

Was this review helpful? Yes 3
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