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All 20 Akumal hotels

Oasis Tulum

3.5 of 5 Resort (All-Inclusive)   |   Ctra. Chetumal-Puerto Juarez, Km. 251, Akumal 77780, Mexico (Formerly Be Live Grand Riviera Maya)
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Ranked #17 of 20 Hotels in Akumal
A recent review
3 of 5 stars Reviewed November 9, 2012
MelDeutsch Mobile, Alabama
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940 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Oasis Tulum
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Mobile, Alabama
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 9, 2012

I went to the Oasis Tulum in May of 2012. It was clean and the staff was okay. Some (like, Hugo, the bar tender) were excellent and some questionable at best (the girl at the front counter who barely speaks English and is kinda of a mess as well as the sketchy 'activities directors.' One was okay and the other... More

Was this review helpful? Yes 9
Calgary, Canada
1 review
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed October 1, 2012

I went with a group of ladies ranging from 18 to 60 years old and we all enjoyed the first 2 days of our week there and were bored for the rest. They are far to remote to not have nightly entertainment! The bars and lounges were deserted every night. The staff they had were a mix of nice to... More

Was this review helpful? Yes 20
Plainfield, Indiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed October 1, 2012

I will write more but after a wonderful stay at another resort (for a week), we set off for the Oasis Tulum. Upon arrival, the security guard looked at us weirdly and exclaimed they were closed and had been for two months due to construction! We were notified 3 days prior; however, we didn't have good internet coverage to check... More

Was this review helpful? Yes 25
Lisbon
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed September 26, 2012

I spent 2 nights in this hotel and swore I would never step foot in it again. I was there with my husband and 2 year old son last year. We purchased our stay through the internet and it was considerably cheaper than purchasing directly with the hotel. Could this have been the reason for such a horrible reception??? I... More

Was this review helpful? Yes 14
T
1 review
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed September 26, 2012

My husband, sister, her husband and I planned on celebrating two birthdays at this resort and were really excited about. We book the resort 3 months in advanced got our airline tickets. everything was set when less than 2 weeks before we leave and the resort decides they are going to do construction to the resort and cancels our reservations.... More

Was this review helpful? Yes 11
Montreal, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 17, 2012

I was at Oasis Tulum in 2010 (decided to now write a review about it) and the place and scenery was breathtaking! the hotel lobby itself when you enter is quite nice, and the infinity pool is quite relaxing! the beach is also quite nice, not too m any rocks. the service at the restaurants on site was always excellent,... More

Was this review helpful? Yes 5
Toronto, Canada
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 2, 2012

Oasis Tulum surpassed my expectations. Our group stayed at the Oasis Tulum for one week in off season. The service staff were friendly and attentive to our needs. At times it was a bit difficult to converse with the staff due to a language barrier but all of them tried very, very hard. The value of the funds we spent... More

Was this review helpful? Yes 9
New York City, New York
1 review
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 31, 2012

We just came back from spending 5 days at Oasis Tulum.The hotel is extremely nice and amazingly peaceful! The area is great and the beach is awesome. It is located between Akumal and Tulum (around 1 hr driving from Cancun's airport) so it is actually great because you are located in the middle of all the attractions (Tulum, cenotes, scuba... More

Was this review helpful? Yes 15
Atlanta, Georgia
2 reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed August 30, 2012

There is so much to say, I don't have enough time. Check out my photos. It was bad enough that the property was in such ill repair but then they open the back door to all of the locals on weekends. OMG!!! Every pool, restaurant and hot tub was over run with the locals and their 5 million kids. I... More

Was this review helpful? Yes 17
New York City, New York
Contributor
16 reviews 16 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed August 30, 2012

Stay about 4days (Friday to Monday) Check in: Check in was a hassle because they need your reservation printed out already in order to check you in, if not they will ask you to login into where ever you have your reservation in order for it to be printed.. This was a first, considering the fact THEY SHOULD have it... More

Was this review helpful? Yes 6
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Hotel Summarization (Beta)

What travelers say

  • Very nice(5)
  • Negative reviews(4)
  • Friendly and helpful(3)
  • Beautiful beach(3)
  • Very small(3)
  • Many people(3)
  • Italian restaurant(3)

Additional Information about Oasis Tulum

Address: Ctra. Chetumal-Puerto Juarez, Km. 251, Akumal 77780, Mexico (Formerly Be Live Grand Riviera Maya)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Oasis Tulum 3.5*
Number of rooms: 161
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Also Known As:
Be Live Grand Riviera Maya Hotel Akumal
Grand Oasis Riviera Maya Akumal
Oasis Grand Rivera Maya
Grand Oasis Riviera Maya Hotel
Club Oasis Akumal
Oasis Akumal
Oasis Grand Riviera Maya Hotel
Oasis Tulum Riviera Maya/Akumal, Mexico

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