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All 21 Akumal hotels

Oasis Tulum

3.5 of 5 Resort (All-Inclusive)   |   Ctra. Chetumal-Puerto Juarez, Km. 251, Akumal 77780, Mexico (Formerly Be Live Grand Riviera Maya)
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Ranked #18 of 21 Hotels in Akumal
A recent review
4 of 5 stars reviewed yesterday
Linda C Saint-Constant, Canada
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905 reviews from our community

Traveler rating
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    99
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302
368
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (265)
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English first
Saint-Constant, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

We had a wonderful vacation at the Oasis Tulum. Rooms are very close to the beach, just a short walk away. The staff were very warm and friendly. Especially the entertainment team who kept us amused and well informed. Thanks to Mayra and Dulce for all their help and friendly smiles. We would also like to thank our Sunwing representative,... More

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Our visit was 8 days and from the time we arrived to the day we left we were greeted with open arms and treated with respect and took care of all our needs. All staff were friendly beyond expectations, facilities and room were clean and everything worked. Beach, pools and grounds were clean and it was obvious that the staff... More

Was this review helpful? Yes 2
Atención C, RP at Oasis Tulum, responded to this review

Dear Tammy, Thank you for taking the time to share your fantastic comments with us. It brings us great joy to hear that you had an awesome experience. We are particularly pleased to read your comments regarding our team of staff, they go above and beyond to make our guests feel at home, so we really appreciate your kind words.... More

Calgary
Reviewer
4 reviews 4 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

At the last minute, we wanted an inexpensive all inclusive vacation and we picked Oasis Tulum with the help of the reviews from trip advisor. Let me get straight to the point, would I return to Oasis Tulum? The answer is a positive “Yes”. The reasons for returning and tips for staying at the Oasis Tulum are as follows: •... More

Was this review helpful? Yes 12
Atención C, RP at Oasis Tulum, responded to this review

Dear Guest, Thank you for taking the time to share such fantastic comments with us. We are delighted to know that you enjoyed your stay at our hotel and we thank you for recommending us. We appreciate your kind words aimed towards our team; rest assured we will congratulate those you mention for their great work. Your feedback is an... More

Ciudad Juarez, Mexico
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Excellent food. My wife and I spent four nights in Playa del Carmen while we visited the ruins, Xcaret and Xplore. After we were done with the park visits we moved to Oasis Tulum to relax and enjoy 3 days of rest, I have to point out that this was our first all inclusive experience. First of all, this hotel... More

Was this review helpful? Yes 4
Atención C, RP at Oasis Tulum, responded to this review

Dear Luis, Thank you for taking the time to share your fantastic comments in regards to your stay with us. We are delighted to hear that you enjoyed our hotel. Our chefs put a lot of love and effort into their dishes, so it brings us great joy to know that you thought the variety of cuisine we offer was... More

North Vancouver, Canada
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at this resort for a week at the beginning of August 2014 and then transferred to the Grand Sunset. This resort has a wonderful small, family type atmosphere. The rooms need upgrading, although they are clean. We were upgraded to beach front rooms which definitely was a bonus for us. Nidia and Dulce lead us daily in wonderful... More

Was this review helpful? Yes 6
Atención C, RP at Oasis Tulum, responded to this review

Dear Guest, Thank you for taking the time to share your lovely comments about your stay with us. We are happy to hear that you and your family enjoyed our resort. We are particularly pleased to read your kind words aimed towards our staff. Rest assured we will congratulate those you have mentioned for their terrific service. We hope to... More

Montevideo, Uruguay
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed one week in June and enjoyed every single day. Nice restaurants, food and drinks. The beach is awesome and snorkeling is great and easy even for the oldest person. Staff was specially kind and always trying to make our stay the best. And price was very reasonable. We will come back!

Was this review helpful? Yes 4
Atención C, RP at Oasis Tulum, responded to this review

Dear Alvaro, Thank you for taking the time to share such great comments about your stay with us. We are happy to hear that you enjoyed your stay at our hotel. We are also delighted to hear that you enjoyed the variety of restaurants we offer, our beautiful beach, and the service you received. We will of course congratulate our... More

Edmonton, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Absolutely professional....amazing service from Angel!! Every day we were greeted with a smile, went out of his way to comfort us, we felt at home. Angel was attentive and new what we were going to ask for before we knew....would definitely come back to this Hotel, only for its service. Thank you Angel for welcoming us to your beautiful country... More

Was this review helpful? Yes 2
Atención C, RP at Oasis Tulum, responded to this review

Dear Guest, Thank you for taking the time to share your lovely comments regarding your stay at our resort. We are delighted to read such fantastic comments about our team; they always aim to make our guests feel at home. Rest assured we will congratulate them for their excellent work. Thank you for choosing us as hosts to your vacation... More

montreal
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Spent the week of July 1st to 8th at the Oasis Tulum and here is what I observed. We flew in with SunWing and got to our destination early (always a plus). The ride to the Hotel was rather long almost two hours from Cancun airport (always a downer). Upon arriving to the Hotel we were quickly processed (always a... More

Was this review helpful? Yes 5
Atención C, RP at Oasis Tulum, responded to this review

Dear Guest, Thank you for taking the time to share your comments with us. We are pleased to read your kind words towards our staff. They aim to go above and beyond to make all our guests feel right at home. Nevertheless, we regret that we did not meet all your expectations. We would like to apologize for the inconvenience... More

London, Ontario, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

We had a wonderful time @ Oasis Tulum in Mexico. It is a smaller resort, so there are not the number of snack bars or restaurants that some Caribbean resorts have but what they did offer was very good. The food was good, the staff was friendly, the resort was clean and the ocean/beach area was absolutely glorious! I would... More

Was this review helpful? Yes
Atención C, RP at Oasis Tulum, responded to this review

Dear Michelle, Thank you for taking the time to share your pleasant experience. We are happy to hear that you had a wonderful time with us at our resort, and that you enjoyed our selection of restaurants. We hope to welcome you back in the very near future! Kind regards More

Toronto, Canada
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We just came back from 1 weak vacation from Aug,16-23/2014. It was our first experience in Mexico. Family of 4 with 2 children. Accommodation was nice, we had a problem with the shower in our room and the staff at the front desk relocated us in another room with no problem whatsoever. Room very clean, well maintained,fixed everyday. Staff at... More

Was this review helpful? Yes 4
Atención C, RP at Oasis Tulum, responded to this review

Dear Dritan, Thank you for taking the time to share your fantastic review about your recent stay at our resort. We are delighted to hear that you and your family enjoyed your time with us. We thank you for the kind words aimed towards our team; they always try to go above and beyond to make our guests feel at... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(5)
  • Negative reviews(4)
  • Friendly and helpful(3)
  • Beautiful beach(3)
  • Italian restaurant(3)
  • Very small(3)
  • Many people(3)

Additional Information about Oasis Tulum

Address: Ctra. Chetumal-Puerto Juarez, Km. 251, Akumal 77780, Mexico (Formerly Be Live Grand Riviera Maya)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Oasis Tulum 3.5*
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Also Known As:
Be Live Grand Riviera Maya Hotel Akumal
Grand Oasis Riviera Maya Akumal
Oasis Grand Rivera Maya
Grand Oasis Riviera Maya Hotel
Club Oasis Akumal
Oasis Akumal
Oasis Grand Riviera Maya Hotel
Oasis Tulum Riviera Maya/Akumal, Mexico

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