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All 20 Akumal hotels

Oasis Tulum

3.5 of 5 Resort (All-Inclusive)   |   Ctra. Chetumal-Puerto Juarez, Km. 251, Akumal 77780, Mexico (Formerly Be Live Grand Riviera Maya)
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Oasis Tulum
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57%
Ranked #18 of 20 hotels in Akumal
A recent review
5 of 5 stars reviewed yesterday
ACL80 Montreal, Canada
  • Reviews (800)
  • Photos (1,028)
  • Amenities
  • Room tips (242)
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800 people have reviewed this hotel

Traveler rating
    207
    255
    138
    103
    97
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248
339
5
4
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (242)
Date | Rating
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English first
Montreal, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

The sports complex building is a little far and probably ideal for someone who wants to roam around all of the attractions with the Collectivo. I stayed with my daughter in a large family room that was situated directly on the beach with sliding doors and a private terrace. It was fantastic! The beach offers snorkeling with a great deal... More

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Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

My family and I have never been to Cancun prior to this trip so we had no idea what to expect upon arriving at this hotel. After a long taxi ride to oasis tulum we discovered our hotel was far from town, but close to activities and our room was steps from the beach! We were very pleasantly surprised to... More

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Grayson, Georgia
1 review
1 of 5 stars Reviewed 2 days ago NEW

My first all inclusive trip with vacation express was a horrific experience. I am very dissappointed with vacation express customer service and the resort I resided at. I had to spend $120 of my vacation money on transportation that was already paid for because the shuttle left myself and my friend before we arrived outside. We arrived at the hotel... More

Was this review helpful? Yes
Montreal, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

I reserved for Oasis Tulum a Superior Fun Room All Inclusive and I was not even at the hotel on the beach but about 1 kilometer inland at the sport center building. Upon arrival I mentionned that I have reserved for a Superior Fun Room and they told me that the Sunwing room were at the sport center far from... More

Was this review helpful? Yes 1
Atención C, RP at Oasis Tulum, responded to this review

Dear Guest, Thank you for taking the time to share your comments with us. We are truly sorry to hear that your stay did not meet your expectations. We would like to take this opportunity to inform you that we have different categories to fulfil the needs of different guests; nonetheless we regret to hear that you felt otherwise. Rest... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We stayed at this hotel with our kids, ages 2, 8 and 5. We were booked into the casa club, but we decided to upgrade to a ocean front apartment style room, because the casa club is to far to the beach. Overall nice place, nice beach, good service, the ala-carte are nice but you have to make reservations. The... More

Was this review helpful? Yes 1
Atención C, RP at Oasis Tulum, responded to this review

Dear Guest, Thank you for taking the time to share your positive comments. We are glad to hear you had a nice time here with us; it was a pleasure to have you as our guest. We are delighted that you thought our resort was good for families as our aim is to provide a host of activities for all... More

St-Donat de Rimouski, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We knew nothing about this hotel and we were very surprised by many details of the place. First, by the amability of all the workers (lobby, bar service, housekeepers, painter, yoga and stretching teacher, cooks). Everybody. Most of the workers speak a very good english, some speak french or Italian. So if you need help to take your luggages up... More

Was this review helpful? Yes 3
Atención C, RP at Oasis Tulum, responded to this review

Dear Francois, Thank you for taking the time to share such lovely comments about your vacation at our resort. We are delighted to hear you enjoyed your stay with us. Our team always aims to make all our guests feel like they are at home, so we are happy to hear that you appreciated their warm welcome. As you rightly... More

Montreal, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Very far from the airport, the hotel itself...not what I had in mind. No elevator so we had to carry our luggage up to the room. When we get there, very small room and really could use an update as far as the decor and the paint and bathroom really needs to be redone. Beautiful view from the Arecifes buffet... More

Was this review helpful? Yes 1
Atención C, RP at Oasis Tulum, responded to this review

Dear Guest, Thank you for taking the time to share your thoughts with us. We are pleased to hear you enjoyed our beach and our hospitality. Our staff’s dedication to you, the guest, makes us extremely proud to be part of such a wonderful team. Nevertheless we are disappointed to hear that your expectations were not fulfilled in all areas.... More

Kansas City, Missouri
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I had serious concerns after booking our vacation and then reading reviews. First thing is first...there is a difference between the Oasis Tulum and Grand Oasis Tulum. The rooms are different and staying at the Grand..you have more bar and restaurant options. They do offer you to upgrade your bracelet at $40.00 per day. Our room was fine...It wasn't anything... More

Was this review helpful? Yes
Atención C, RP at Oasis Tulum, responded to this review

Dear Elizabeth, Thank you for taking the time to share your positive comments regarding your stay at our resort. We are happy to hear you enjoyed your experience here, and we appreciate the kind words towards our team of staff. We will of course congratulate them on their great work. In regards to your suggestions, we thank you for this... More

Montreal, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

WE was stay for seven days really nice ,and reception very cool ,thank very much Michaela ,you give us all for these wonderful days,the next year ,i think return, and don't forget all people work very hard ,for give the Best Service ,recommended for all ,thanks very much again .

Was this review helpful? Yes
Atención C, RP at Oasis Tulum, responded to this review

Dear Guest, Thank you for sharing your kind comments in regards to your stay at our hotel. It is a pleasure to hear that you had such a wonderful stay with us, and that you appreciated the warm and friendly reception we give all our guests. We look forward to welcoming you back very soon. Kind regards More

Mississauga, Canada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

At first I was a little worried reading some of the negative reviews about this resort, but my friends and I decided to just go with it and see what happens. The resort was pretty amazing and beautiful. I had a great time. The resort offered variety of great and delicious food. The staff were friendly and tried their very... More

Was this review helpful? Yes 3
Atención C, RP at Oasis Tulum, responded to this review

Dear Guest, Thank you for taking the time to share such lovely comments about your recent stay with us. We are happy to hear you had an amazing vacation, and that you thought the food we offered was delicious. Our kitchen team aim to provide a wide variety of high quality dishes to cater to the diverse tastes of our... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(5)
  • Negative reviews(4)
  • Friendly and helpful(3)
  • Beautiful beach(3)
  • Very small(3)
  • Italian restaurant(3)
  • Many people(3)

Additional Information about Oasis Tulum

Address: Ctra. Chetumal-Puerto Juarez, Km. 251, Akumal 77780, Mexico (Formerly Be Live Grand Riviera Maya)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Oasis Tulum 3.5*
Reservation Options:
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Also Known As:
Be Live Grand Riviera Maya Hotel Akumal
Grand Oasis Riviera Maya Akumal
Oasis Grand Rivera Maya
Grand Oasis Riviera Maya Hotel
Club Oasis Akumal
Oasis Akumal
Oasis Grand Riviera Maya Hotel
Oasis Tulum Riviera Maya/Akumal, Mexico

1,028 photos of this hotel

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Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#10 Spa Hotel in Akumal #12 On the Beach Hotel in Akumal #13 Top resorts Hotel in Akumal
Hotel Class
Official Description (provided by the hotel)
“People say I’m gorgeous, but that’s just how nature made me: fresh and beautiful, with a price that’s definitely down to earth. I run with the quiet crowd, away from the bright lights and hustle, but my beach is the most extraordinary paradise you can imagine, with its amazing shape and coral reef, and spectacular scenery all around. Bring the family: spend time at my spa while the children check out my super new Kids’ Club.” ... more   less 
Number of rooms
161

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