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All 20 Akumal hotels

Oasis Tulum

3.5 of 5 Resort (All-Inclusive)   |   Ctra. Chetumal-Puerto Juarez, Km. 251, Akumal 77780, Mexico (Formerly Be Live Grand Riviera Maya)
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Oasis Tulum
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54%
Ranked #18 of 20 hotels in Akumal
A recent review
3 of 5 stars reviewed yesterday
Mary A Alpine, Utah
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686 people have reviewed this hotel

Traveler rating
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    94
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221
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (222)
Date | Rating
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English first
Alpine, Utah
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

This resort has a beautiful beach. No waves, blue water, perfect sand. We really enjoyed the beach. The hotel itself is not that great. We did not upgrade to the grand and perhaps that's why the staff were not very friendly or helpful. We finally figured out that constantly tipping got them to at least notice us. Our check in... More

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Montreal, Canada
1 review
4 of 5 stars Reviewed 4 days ago NEW

Super place to do scuba dive. Quiet place, relax not the place to party but to relax very nice. Food good, Beach best on this strip, people from Hotel arround are coming at that place to scuba dive. One bad thing realy far from the airport, bus stop at many many other Hotel before. 2 hour drive other then 1... More

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Cleveland, Ohio
1 review
5 of 5 stars Reviewed 5 days ago NEW

Awesome value for this beautiful location. Ride to and from resort a little long trsveling with baby. But beautiful clean beach and water. Best I have seen. Food is excellent. Service is beyond excellent. Waiters, bartenders, management all very nice and attentive. My baby loved all the attention and high fives! We travel yearly and this experience was the best.... More

Was this review helpful? Yes 1
Cuyahoga Falls, Ohio
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

My husband and I booked our vacation through Apple in November (they did a great job). Once I started reading the reviews I became very worried! We did not book the Grand side and all worked out fine. Easy check in and check out. Time share people not as bad as other reviews stated. Airport shuttle not bad at all... More

Was this review helpful? Yes 1
Atención C, PR at Oasis Tulum, responded to this review

Dear Gills: Thank you very much for your kind and positive review. We are delighted you enjoyed our calm and relax atmosphere and our rooms. An important part of our effort is to create unforgettable experiences and our entertainment department works hard to offer shows and activities to achieve it. We appreciate you recommending us and we hope to see... More

Barrie, Canada
1 review
4 of 5 stars Reviewed 6 days ago NEW

We just returned from a 2 week relaxing stay at Oasis Tulum, this is the 2nd year in a row and we're planning to go back next year. Oceanfront room, beautiful view, clean room and hotel, the staff were always friendly with a smile and couldn't do enough for you. Excellent waiters.... Emmanuel, Angel and Ronaldo, thank you! . .... More

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Atención C, PR at Oasis Tulum, responded to this review

Dear Brenda: We are pleased to greet you and thank you again for choosing our hotel during your visit. Likewise express our thanks for the flattering words we received from your stay with us. We look forward to your visit again, we say goodbye to you without prior to express our gratitude and our commitment to continue to improve our... More

Valemount, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

For starters let me say that I am not picky and have never wrote a review before. We have stayed at the Mayan Riviera twice before and loved the area!! We looked again for a smaller resort so we could relax and enjoy the beach of course our favorite resort was booked. We booked an oceanfront room with 2 beds.... More

Was this review helpful? Yes 2
Atención C, PR at Oasis Tulum, responded to this review

Dear Elke: We sincerely regret that you have had this negative experience at one of our hotels. Please note that your comments will help us improve the service and thus fulfill the highest expectations of our guests in our facilities. We reiterate that we are always looking to get in touch with you and your comments are always taken into... More

Conception Bay South, Canada
1 review
3 of 5 stars Reviewed 6 days ago NEW

On arrival we were taken to the Oasis Grand which is part of the complex. At the front desk we were told Your reservation is not at this hotel. You need to go to the other hotel. No welcoming smile. We had to board a golf cart back up to the other building. Here Alejandro Rocha was there for greet,... More

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Atención C, PR at Oasis Tulum, responded to this review

Dear Guest: Thank you very much for sharing your comments with us. We want to know that every day we are making changes and improvements to our hotels to provide our guests with excellent service. We look forward to see you again in our hotel to enhance your experience. Best Regards More

Niagara Falls, Canada
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and I booked the Oasis Tulum - Superior Fun room for the week of Mar. 23- 30th. After booking and reading the reviews, I realized that I had booked the rooms that were 500 metres from the main resort building. (Reviews were not good. Yes, Sunwing does advertise this although it is very hard to find on the... More

Was this review helpful? Yes 3
Atención C, PR at Oasis Tulum, responded to this review

Dear Guest: Let us thank you for taking the time to leave your comments. Your opinion helps us know our weaknesses in order to improve them in the future. We regret the inconvenience occurred during your stay. We hope to have the opportunity to welcome you again in our hotel to enhance your perception. We reiterate our thanks. Best regards. More

Windsor, Ontario, Canada
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The Tulum Oasis is a fantastic place to relax and have fun . This is an all inclusive for the hole family Good food lots of variety .Excellent friendly staff at the resort Great place to snorkel and scuba dive along a world class coral reef that goes for miles . Beautiful beach Lots of activities Swim with the dolphins... More

Was this review helpful? Yes 1
Atención C, PR at Oasis Tulum, responded to this review

Dear Guest: We were very pleased to greet you in our Hotel. Likewise, we would like to thank you for the flattering words and for sharing your experience with us on your recent visit. We are delighted to have met your expectations and also for choosing our hotel. . It has been a pleasure to serve you and we hope... More

Winnipeg, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Our family of 3 returned from a 1-week vacation at Oasis Tulum last week. Our main complaints were about Sunwing. At departure there was an 8-hour delay of our flight (they do this a lot !!!!), so we ended up flying at night, landing in Cancun at 2 am and in our hotel room at 5 am (with a 2-year... More

Was this review helpful? Yes
Atención C, PR at Oasis Tulum, responded to this review

Dear Guest: We widely appreciate your comments, they help us to improve our service constantly and thus provide the best vacation experience. Thank you again for your preference and waited again on your next vacation. Best regards. More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(5)
  • Negative reviews(4)
  • Friendly and helpful(3)
  • Beautiful beach(3)
  • Many people(3)
  • Very small(3)
  • Italian restaurant(3)

Additional Information about Oasis Tulum

Address: Ctra. Chetumal-Puerto Juarez, Km. 251, Akumal 77780, Mexico (Formerly Be Live Grand Riviera Maya)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#9 On the Beach Hotel in Akumal
#13 Top resorts Hotel in Akumal
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Oasis Tulum 3.5*
Official Description (provided by the hotel):
“People say I’m gorgeous, but that’s just how nature made me: fresh and beautiful, with a price that’s definitely down to earth. I run with the quiet crowd, away from the bright lights and hustle, but my beach is the most extraordinary paradise you can imagine, with its amazing shape and coral reef, and spectacular scenery all around. Bring the family: spend time at my spa while the children check out my super new Kids’ Club.” ... more   less 
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Also Known As:
Be Live Grand Riviera Maya Hotel Akumal
Be Live Grand Riviera Maya Hotel
Grand Oasis Riviera Maya
Oasis Grand Riviera Maya
Grand Oasis Riviera Maya Akumal
Grand Maya Riviera
Oasis Grand Rivera Maya
Grand Oasis Riviera Maya Hotel
Club Oasis Akumal
Oasis Akumal
Oasis Tulum Riviera Maya/Akumal, Mexico

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