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All 20 Akumal hotels

Oasis Tulum

3.5 of 5 Resort (All-Inclusive)   |   Ctra. Chetumal-Puerto Juarez, Km. 251, Akumal 77780, Mexico (Formerly Be Live Grand Riviera Maya)
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Oasis Tulum
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Ranked #18 of 20 Hotels in Akumal
A recent review
4 of 5 stars reviewed 2 days ago
Liza C Vancouver, British Columbia, Canada
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1,039 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vancouver, British Columbia, Canada
1 review
4 of 5 stars Reviewed 2 days ago NEW

My family and I stayed in the beachfront rooms and they were incredible! Very spacious and clean. Unfortunately when we arrived there had been a miscommunication between expedia and the resort and they had only reserved one room for us instead of two. It took a few cramped days before another room opened up for us, but once we were... More 

Was this review helpful? Yes
Ontario's Near North, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here in Nov 2014. After we booked at a great price we noticed the Casa Club was a section of the hotel separated from the main hotel. This section is quiet, the staff were great always friendly and helpful, you could grab a snack at Wimpy's anytime between 12:00 & 5:00 pm. the rooms are clean the beds... More 

Was this review helpful? Yes 1
OasisPR, RP at Oasis Tulum, responded to this review

Dear Dan, Thank you for taking the time to share your excellent comments. We are delighted that you enjoyed your stay with us. It is great to read that you thought the variety of cuisines we offer were very good. Furthermore, thank you for your praise towards our team, they always aim to make our guests feel welcome and at... More 

Woodstock, Ontario, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My boyfriend and I were hoping for an incredible first trip together. Stayed at the Oasis Tulum from Dec 19-Dec 26th 2014. We booked the previous August and were expecting our room to reflect that early booking. Arriving late in the evening was a disappointment and after a 'long' check in at the Casa Club the restaurants were closed. We... More 

Was this review helpful? Yes 2
OasisPR, RP at Oasis Tulum, responded to this review

Dear Robin, Thank you for taking the time to share your comments with us. We are happy to read that you enjoyed the food, beach and service. Nevertheless, we are deeply disappointed that in this instance we failed to exceed all of your expectations. Your comments will be passed on to our directors so that action can be taken. We... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The Oasis Tulum has everything for a perfect family vacation! We stayed in the Casa Club, knowing this when we booked, and couldn't have been happier! Lots of things for everyone to do, tons of food and snacks everywhere for everyone's different tastes. The Al a Cartes were fantastic and the New Years Eve buffet was impressive !Excellent service by... More 

Was this review helpful? Yes 2
OasisPR, RP at Oasis Tulum, responded to this review

Dear Guest, Thank you for taking the time to share your excellent comments. It brings us great joy to read that you and your family had such a perfect vacation with us. Our chefs work hard to offer a wide variety of cuisines, so we are happy to know that you thought they were fantastic. We appreciate your kind words... More 

1 review
3 of 5 stars Reviewed 1 week ago

My husband & I just returned from our honeymoon stay at Oasis Tulum and to be honest, the bad outweighed the good. When we booked through sun wing we specified that it was our honeymoon and that any perks would be much appreciated. We were told we would have a king size bed with a room overlooking the ocean. When... More 

Was this review helpful? Yes
OasisPR, RP at Oasis Tulum, responded to this review

Dear Guest, Thank you for taking the time to share your comments with us. We would like to offer our most sincere apologies for the inconveniences you had. We shall pass on your comments to our maintenance department to resolve the issue. We truly appreciate the kind words towards our team; they always try to make our guests feel at... More 

Calgary, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We booked this resort for a family vacation over New Years 2014/15. We booked with SUNWING Vacations. (Another story there - Do not ever book with them)We arrived at night so it was a little hard to get a good feeling about the resort at first. Checkin was not as smooth as you would think. Paperwork, paperwork! Wow, you would... More 

Was this review helpful? Yes
OasisPR, RP at Oasis Tulum, responded to this review

Dear Guest, Thank you for taking the time to share your comments with us. We are happy to hear that you enjoyed the variety of foods we offer and the cordial service you received. Nevertheless, it is with great regret that we did not meet all of your expectations on this occasion. We would like to let you know that... More 

1 review
5 of 5 stars Reviewed 1 week ago

First of all, On behalf of my family and myself, I would like to give a BIG THANK YOU to everyone who works at Oasis. The staff were always very friendly and provided excellent service, it would be wrong to say anything negative. This was the first family trip we did together at an all inclusive resort and it was... More 

Was this review helpful? Yes
OasisPR, RP at Oasis Tulum, responded to this review

Dear Paulina, Thank you for taking the time to share your fantastic comments regarding your stay with us. We are thrilled to read that you and your family had such an amazing time. We strive to offer a wide variety of foods to cater to the different need of our guests so we are delighted to know that you enjoyed... More 

Salt Spring Island, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent 2 weeks at Oasis Tulum(nov-dec 2014). The food and snorkelling were great ,as were the varied activities including yoga ,aquafit ,tennis ,golf, dance, evening shows etc. offered on site and the Wonderful team that offered them. Thanks especially to Dulce,Mayra Nidia,Bertin,Rafael and Ricardo. What a friendly and helpful group......We hope they are there for our next visit. Feedback... More 

Was this review helpful? Yes 2
OasisPR, RP at Oasis Tulum, responded to this review

Dear Charles, Thank you for taking the time to share your fantastic comments about your experience at our hotel. We are delighted that you enjoyed your stay with us. It is great to know that you loved the activities and entertainment we put on for our guests. We appreciate all your feedback as it highlights for us areas where modifications... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Hey guys, we had really a good time together. Nice place, good weather, good hotel, efficient service and in particular awesome animation... Thanks a lot to Eliser.. Thanks dude for time spent with you. Matteo & Andrea - Italy

Was this review helpful? Yes
OasisPR, RP at Oasis Tulum, responded to this review

Dear Matteo, Thank you for taking the time to share your lovely comments about your stay with us. It brings us great joy to know that you though the entertainment we offer our guests was awesome. Thank you for choosing us as hosts to your vacation and we hope to welcome you back very soon! Kind regards More 

toronto
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent Christmas at the Oasis Tulum (Dec 22-29) and have a great time. The resort is clean and every staff member was extremely friendly and helpful. The food (both buffets and a la carts) was delicious with great options. The BEACH is simply amazing. Just a few feet out there are small coral patches with plenty of tropical fish... More 

Was this review helpful? Yes 3
OasisPR, RP at Oasis Tulum, responded to this review

Dear Brandon, Thank you for taking the time to share your fantastic comments regarding your stay with us. We are delighted to read your kind words aimed towards our team. Furthermore, it brings us great joy to hear that you enjoyed the wide variety of foods we offer. We appreciate all of your feedback as it helps us locate areas... More 

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Hotel Summarization (Beta)

What travelers say

  • Very nice(5)
  • Negative reviews(4)
  • Beautiful beach(3)
  • Very small(3)
  • Italian restaurant(3)
  • Many people(3)
  • Friendly and helpful(3)

Additional Information about Oasis Tulum

Address: Ctra. Chetumal-Puerto Juarez, Km. 251, Akumal 77780, Mexico (Formerly Be Live Grand Riviera Maya)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Oasis Tulum 3.5*
Number of rooms: 161
Reservation Options:
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Also Known As:
Be Live Grand Riviera Maya Hotel Akumal
Grand Oasis Riviera Maya Akumal
Oasis Grand Rivera Maya
Grand Oasis Riviera Maya Hotel
Club Oasis Akumal
Oasis Akumal
Oasis Grand Riviera Maya Hotel
Oasis Tulum Riviera Maya/Akumal, Mexico
Hotel Style:
#10 Spa Hotel in Akumal
#12 Top resorts Hotel in Akumal
#13 On the Beach Hotel in Akumal

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