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Oasis Tulum

3.5 of 5
Hotel website
Ctra. Chetumal-Puerto Juarez, Km. 251, Akumal 77780, Mexico (Formerly Be Live Grand Riviera Maya)
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Oasis Tulum
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Ranked #18 of 21 Hotels in Akumal
A recent review
5 of 5 stars reviewed yesterday
Nicole C Pickering, Canada
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1,233 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pickering, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

Oasis Tulum was beautiful! Please don't listen to any negative reviews. I traveled with 3 other friends and we stayed in the Casa Club, which we were worried about considering past reviews BUT we absolutely did not have one issue. The place was beautiful! Staying in the Grand section is of course more luxurious but not at all necessary. It... More 

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Brossard, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We went my boyfriend and I for the first time and Mexico and found a good deal for a 7 days stay in Oasis Tulum. I must say that I was very pleased overall of my experience. We had a room in the Casa Club section (3rd floor) and honestly it was very cozy and calm. The room was spacious... More 

Was this review helpful? Yes 2
OasisHotelResorts, Director General at Oasis Tulum, responded to this review

Dear Cyntia, Thank you for taking the time to share your great comments. We are delighted to read that you had a relaxing and enjoyable stay with us. Our team of chefs work hard to offer a wide range of foods for the diverse tastes of our esteemed guests, so we are very happy to know that you thought the... More 

Fort Collins, Colorado
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my first trip to Mexico and so I wasn't sure what to expect. I had heard don't drink the water, the cock roaches were huge everywhere and it's hot, hot, hot! None of these were true. I actually saw the water being brought in with 5 gallon containers that said 100% purified on it and this is what... More 

Was this review helpful? Yes 2
OasisHotelResorts, Director General at Oasis Tulum, responded to this review

Dear Kimberlee, Thank you for taking the time to share your fantastic comments about your stay with us. We are happy to read that you enjoyed our resort. It brings us much joy to read your kind words towards our staff. Their dedication to you, the guest, makes us extremely proud to be part of such a wonderful team. Rest... More 

Cuenca, Ecuador
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We booked 3 nights here in May and then 7 nights at Sandos Caracok Eco resort. We wanred a few days down in Tulum as the beaches are better and it is close to the ruins at Coba and Tulum. We wished we had stayed longer here. We got a great room right on the beach, overlooking the pool. The... More 

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OasisHotelResorts, Director de Recepción at Oasis Tulum, responded to this review

Dear Guest, Thank you for taking the time to share your great comments regarding your stay with us. We are delighted that you enjoyed the tranquil atmosphere at our resort and the wide variety of cuisines we offer. We hope to welcome you back again in the near future! Kind regards More 

1 review
5 of 5 stars Reviewed 1 week ago

We just got back from a girls trip to the Oasis Tulum.. first time in mexico and we had a fantastic time! ... the staff was absolutely wonderful and the Entertainment Staff is THE REASON we will come back again!. Thank you Nidia..Salvador..Ana..Lupita..Rene.. and Sexy Aaron for making our stay a vacation of a lifetime!.. Don't miss the nightly shows... More 

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OasisHotelResorts, Director General at Oasis Tulum, responded to this review

Dear Shawn, Thank you for taking the time to share your fantastic comments about your stay with us. We are happy that you enjoyed our resort and the entertainment and activities we offer. We appreciate your kind words towards our entertainment team and will of course congratulate those you have mentioned for their excellent work. Thank you for choosing us... More 

Sackville, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Room: We were expecting to be put in the ocean front rooms that we booked for but instead we were put in the Casa club. Though we were off-put initially, we really did not mind the bike rides or walks to the main part of the resort. The casa club was great as there were younger people here, had our... More 

Was this review helpful? Yes 2
OasisHotelResorts, Director General at Oasis Tulum, responded to this review

Dear Blake, Thank you for taking the time to share your great comments regarding your stay with us. We are delighted that you enjoyed the variety of foods we offer. Our team of chefs work hard to provide a wide selection for the diverse tastes of our guests, so we truly appreciate your praise. We are very pleased you had... More 

Mount Pearl, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Before arriving at Oasis Tulum we had already paid extra to be moved up closer to the main area of the resort instead of staying at the Casa Club, which we never got. So this aspect of the trip was disappointing and frustrating to deal with but once we got settled we were fine with staying at the Casa Club.... More 

Was this review helpful? Yes 1
OasisHotelResorts, Director General at Oasis Tulum, responded to this review

Dear Guest, Thank you for taking the time to share your great comments regarding your stay with us. We are happy that you enjoyed the wide variety of foods we offer and the service you received. Rest assured we will congratulate those you have mentioned for their terrific service. Thank you for choosing us as hosts to your vacation. We... More 

Indianapolis, Indiana
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Traveled with a friend... Choose this resort because we got a Great Deal!!! This was my third time in a Mexico all-inclusive. Having stayed at many all inclusive resorts in other countries, this was more average than all the others I've stayed at. But I paid a lot more for all the others!! DOUBLE the $$. So, I got what... More 

Was this review helpful? Yes 2
OasisHotelResorts, Director General at Oasis Tulum, responded to this review

Dear Christina, Thank you for taking the time to share your fantastic comments regarding your stay with us. We are delighted that you enjoyed the wide variety of cuisines we offer. As you mentioned our concept is that of a calm resort, nevertheless we do offer activities and nightly entertainment for those seeking it. We are happy to read that... More 

Burlington, Canada
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago

When I booked my vacation via Expedia and subsequently with Sunwing I was expecting to be booked into a Gardenview Room in Oasis Tulum. I didn't know that while my booking said Oasis Tulum, because the accommodation said Superior Fun Room. That meant I was in the shabbier poor cousin known as Casa Club. I refused to sign in, but... More 

Was this review helpful? Yes 8
Winnipeg, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

First we would like to thank the entire staff of the Oasis Tulum for making our third stay at this hotel another memorable experience. It was nice to see some of the staff again from last year and the year before. We stayed Feb 28th to March 14th 2015 in the Oasis Tulum Garden view room. It was a pleasant... More 

Was this review helpful? Yes
OasisHotelResorts, Director General at Oasis Tulum, responded to this review

Dear Sher and Rick, Thank you for taking the time to share your wonderful comments about your stay with us. We are always delighted to receive repeat guests and we are overjoyed that you once again had a fantastic time. Thank you for the praise towards our staff. It is always wonderful to hear that our team has made a... More 

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