I made a reservation thru the Oasis website. I reserved a Ocean front room. After reading many reviews going back several years how they will not honor their reservations and stick you in a jungle room. I emailed GORM directly and asked them to confirm my reservation. They email back and tell me I booked a garden room, and not... more

We just got back on 9-1-08 from a five day trip. I can only speak from our trip, but it was absolutely wonderful and I want to go back right now. When we travel, we look for the smaller resorts that are laid back because we don't like the party scene, so if you do, this place isn't for you,... more

This hotel has great rooms on the beach! We walked right out our door. Steps not a hike like others. This resort must have been spared major storm damage over the years. It is as close to the water as you can find these days. Most of the newer mega Spanish resorts are pretty far off the beach and don't... more

We originally booked the trip for the resort Grand Oasis Riviera Maya, however they were not able to accommodate us. Unfortunately after much of their debate and a 2 hr. hold up, they told us they had no room for us, as our rooms were out of service. I had read on Trip Advisor reviews this specific resort has done... more

This hotel should be knocked down. First of all, when we arrived, it wasn't very nice , also, they didn't have our rooms!! We waited in the lobby for about 3 and a half hours. Finally when they found our rooms, they wern't the ones we paid for! They have the absolute RUDEST employees you will ever meet on vacation.... more

My husband and I were suppose to stay at GORM from July 18 - 25, 2008. However, when we arrived they checked us in like everything was just great but we were noticing that people were complaining about not getting the room they paid for. So we asked the receptionist what room we were getting, she said JUNGLE ROOM!!! But... more

This is a great place for a calm holiday. This is the first time I have stayed at an all inclusive, so I didn't know what to ask for half the time. Know that the first reception lobby is very far from the main lobby, BUT, they run a shuttle all day to get you to the front for tours... more

My husband and I with my mother and 4 kids...17, 16, 8, 6 read all the terrifying reviews re this hotel. Well we arrived to a very helpful,pleasant front desk. Everything explained to us. The rooms are not fancy but certainly very spacious, clean and awesome view..oceanfront ones. They were well cleaned every day with the mini fridge refilled. The... more

First of all, I travel 3X's a year (Jamaica being my favorite), and have stayed at a 1 star through a 6 star. This property I would rate as a 3 1/2 to 4 star. We had NO big problems. I try to choose a resort that is not right on top of another, this was one of those. On... more