After reading some reviews we were a bit skeptical as to what we would find. I'd have to say we felt lucky. We arrived and were greeted by Dora at the front desk. She gave us our room and it was on the 3rd floor. A beautiful view, however my husband had back surgery and we couldn't go up and... more

We stayed here for my birthday, and my boyfriend actually proposed to me here!!! we stayed in an oceanfront room and literally we opened the door and the ocean was right there, which was wonderful for lounging on the beach, snorkeling and swimming. We did 3 day trips while we were there so we were gone alot and saw many... more

This was our third trip to Riviera Maya and the third resort we have tried. We did our homework and know the area. From the minute we arrived at the resort, we knew something was wrong because there was hardly any staff working and the looks on the vacationer's faces were like they were at a wake/funeral! No one was... more

After reading some of the previous reviews we were a bit apprehensive, but all of that subsided as we settled in. Upon arrival Edgar (bellman) retrieved our three suitcases from the shuttle, placed them in the lobby for us, and then proceeded to get us the drinks of our choice. Check in was a breeze, even though it was a... more

We stayed at the Oasis as it was just reopening after a long closing, and were treated like royalties. The hotel is beautiful, the beach a bit small but still very nice; superb pools, friendly staff, excellent food. We went diving everyday, with Blue Caribe, and loved it. Don't believe the bad reviews. As of now (June 2009), the hotel... more

Whats with all the bad reviews? I loved this place! When we first booked the hotel, I was very hesitant and actually not looking forward to my trip due to all the bad reveiws on this website about this place, but once we got there and I saw everything for myself I was immediately taken back. The Hotel is not... more

This resort is truly the worst one we have ever stayed at. We traveled with 3 other couples. We booked Garden Rooms 6 months ahead of time. We arrived and they put us all the way down the end of the driveway - at least a mile from the resort lobby - we got stuck in Jungle Rooms. They didn't... more

I was supposed to stay at the Grand Oasis Riviera Maya. I was looking forward to the beauty of the place, along with the fact that it would be quiet, as it was out of the hotel district. However, after I had landed, made it through customs, and got to my transportation was I informed that the Grand Oasis Riviera... more

After checking the reviews here, I was a little worried. Let me say that my husband and I had a great time and great experience. We had a garden view first floor room. The room had two double beds pushed together, instead of a real King-size bed, but WHO CARES! The air conditioning did not make the room very cold,... more