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Luxury Bahia Principe Sian Ka'an Don Pablo Collection

#1 of 21 Hotels in Akumal
Certificate of Excellence
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Carretera Chetumal - Cancun Km 250, Akumal 77760, Mexico
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Luxury Bahia Principe Sian Ka'an Don Pablo Collection
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Luxury Bahia Principe Sian Ka'an Don Pablo Collection
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3,909 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Luxury Bahia Principe Sian Ka'an Don Pablo Collection
See the most recent reviews
Digby, Canada
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed December 1, 2012

My husband and I visited Gran Bahia Sian Ka’an from Nov 17-24 and stayed in villa 12 – 3rd floor facing the pool – we booked a regular junior suite with AC Vacations. Thank you Claudia – our room was great and the dinner reservations were exactly as we’d arranged. We got lucky with our airport trips. Previously, there had... More 

Was this review helpful? Yes 6
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, First of all thank you very much for your recent visit to the Luxury Bahia Principe Sian Ka’an Resort and for taking the time to write your impressions about our hotel. It is for guests like you that our resort remains one of the most appreciated hotels in the Riviera Maya. We are very happy to hear that... More 

Houston, Texas
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 1, 2012

- Food is average and in some restaurants, below average. Buffet is above average (maybe excellent for an all-inclusive resort). - Couldn't get a reservation in the two restaurants that everyone raved about (Grand Tortuga and Don Pablo). They will book you a reservation as early as 6:00 and as late as 9:30 depending on what time slots were available.... More 

Was this review helpful? Yes
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, First of all I would like to thank you for your detailed feedback regarding your recent stay at Luxury Bahia Principe Sian Ka’an Resort. It will certainly help us to keep focus on customer satisfaction and fulfillment of our hotel standards. We are pleased to know that you enjoyed dinner at the Alux restaurant, ridding shuttle, night club... More 

New Jersey
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed November 29, 2012

Sorry it took so long to write this review. My normal procrastination coupled with Hurricane Sandy managed to slow me down. Love this resort so much that we have made it our second home. We went in August with my son and his girlfriend and we all had a blast! The restaurants in the Sian Kaan section are superb! Make... More 

Was this review helpful? Yes 2
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, First of all thank you for trusting in Bahia Principe Hotels & Resort and for choosing us to enjoy your holidays. We are very happy to hear that you enjoyed the food during your stay at Luxury Bahia Principe Sian Ka’an and really appreciate you mentioning Demetrio, Claudia and both Carlos; we will immediately forward your post to... More 

Baltimore, Maryland
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 29, 2012

PROS: -clean accommodations -has several pools -good food variety -able to go to the other resorts but they can't come to the Principe resort --i think b/c there are condos that ppl own here -good free trolley system to the other resorts -was also able to take a bus ride for few dollars to Playa de Carmen..off the resort..a bit... More 

Was this review helpful? Yes 1
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest. On behalf of the entire Gran Bahia Principe Hotels & Resort, I would like to take this opportunity to thank you for your feedback regarding your recent stay at our hotel. We really appreciate you taking the time to send some valuable comments about your stay. The comments and suggestions we receive from our guests are very important... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 28, 2012

The staff at sian Ka'an are all fantastic, I have to say a specail thank you to Alejandro from the entertainment team for making my stay so much fun. He has so much energy and is always happy to help guest feel welcome and comfortable in the resort and on the beach. He is always smiling and has a lot... More 

Was this review helpful? Yes 1
edmonton
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 27, 2012

We spent a week at this resort and everything was excellent! The grounds are very clean as you see the employees working all day long to keep it this way :) The food- the buffet was delicious, you never have troubles finding something to eat as they always have such a variety! We tried Don Pablo (gourmet) it was really... More 

Was this review helpful? Yes 1
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, On behalf of the entire Luxury Bahia Principe Sian Ka’an team I would like to take this opportunity to thank you for your feedback regarding your recent stay at our hotel. We are so happy to hear that his was your best vacation! It is great to hear that you enjoyed the delicious food at our buffet and... More 

Montreal, Quebec, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 27, 2012

My girlfriend and I booked this all inclusive vacation in November and wanted to get away from the Canadian cold for a quiet getaway. We looked up this hotel and saw nothing but great reviews so we gave it a shot... AMAZING!!! From the staff, to the food, to the service... Everything was beyond our expectations. We would recommend this... More 

Was this review helpful? Yes 2
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, Thank you for choosing Luxury Bahia Principe Sian Ka'an for your recent stay in the Riviera Maya, we are delighted that you have spent your vacation with us. It is wonderful to hear that you and your girlfriend had an amazing time during your visit to our hotel and that you find our services beyond your expectations. On... More 

Algarvia, Portugal
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 26, 2012

We stayed 3 weeks at Sian ka´an Resort, that was awesome. It´s a really nice and spacious resort, well organised with all the facilities you might need for holidays ,nice and large pools,ping pong area, mini golf, jacuzzi, Tao welness near by ,golf course etc...The restaurants are really good, principally the Alux located at Sian Kan and the Yal-Ku buffet... More 

Was this review helpful? Yes 2
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, First of all thank you for trusting in Gran Bahia Principe Hotels & Resort and for choosing us to enjoy your holidays at the Mayan Riviera. We appreciate so much that you have taken the time to write your positive comments and detailed review concerning your recent stay at the Luxury Bahia Principe Sian Ka’an. Our guest’s comments... More 

Algarvia, Portugal
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 26, 2012

We stayed 3 weeks at Sian ka´an Resort, that was awesome. It´s a really nice and spacious resort, well organised with all the facilities you might need for holidays ,nice and large pools,ping pong area, mini golf, jacuzzi, Tao welness near by ,golf course etc...The restaurants are really good, principally the Alux located at Sian Kan and the Yal-Ku buffet... More 

Was this review helpful? Yes
London, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 25, 2012

I've just returned from a week at CBP Sian Ka'an after staying at the Coba resort two times previously. When we arrived, I wasn't sure I loved it, as it has a sterile ultra-modern look to it. Plus, arriving late we went to the snack bar, which was understaffed for the arrivals and we had to wait for food that... More 

Was this review helpful? Yes 4
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, First of all please receive greetings from the Luxury Bahía Príncipe Sian Ka’an; I would like to thank you for choosing us to spend your holidays at the Riviera Maya! We are grateful for your comments regarding your recent stay with us and really appreciate that you have taken the time to give us your feedback. As our... More 

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