Dear RealtorGordonB, Thank you for your comments about your last holidays in the Palladium Resort & Spa. All comments are very important for us and for improve our service and facilities every day. Our commitment is to keep an environment enjoyable for our visitors with their families and to create memorable souvenirs. We look forward to welcome you back and... More

Dear poetistic7, Thank you for your kind words about our resort and staff, very much appreciated. We continuously work to make every guest’s holiday a great experience, and it is very important for us to realize that our effort is successful. Concerning the comments about the food, we will take them very seriously into consideration in order to improve our... More

Dear fear2bear, I would like to thank you for your nice comments about your stay in Palladium Vallarta. We are really glad to realize that you had a great holiday with your family, especially being the second time with us. Regarding your comments about the check in, we will take very seriously your observation and we will try to enhance... More

Dear Tannednat, On behalf of the Royal Suites Punta de Mita by Palladium family, thank you for your comments. It is exactly feedback such as yours that assists us in achieving the service excellence that we constantly strive for. In regards to our staff, thank you for your positive comments about them. There are very hard workers here and I... More

Dear ChiTwnTrvlrs, I am really sorry that your last vacation at Palladium Vallarta was a disappointing experience. It is true that our hotel receives guests from different nationalities. There are national and international guests and we try make all our guest vacations an unforgettable experience. Sometimes, we have more national than international guests because it is a school vacation period... More

Dear ppo78 Thank you for adding your comments about your vacation in Palladium Vallarta. It is true that our hotel receives guests of different nationalities. There are national and international guests and we try make all our guests’ vacations an unforgettable experience. During the summer months, we have more national than international guests because it is a school vacation period... More

Dear Rocco71, I am sorry to learn that your stay and experience at the Palladium Resort and SPA in Vallarta was a disappointing one. I am sorry too that you felt that our guests’ satisfaction is not important for us. Trust me than we really take very seriously all your guests opinions and we work every day to meet our... More

Dear VictoriaSpalady, Thank you for your good comments about your stay in Palladium, and especially about our staff. All commentaries are very important for us to improve our service and facilities day after day. Concerning the observation about the birds, indeed we have been trying different possible solutions, and in fact, we are actually getting some plastic covers in order... More

Dear MeganR26, Thank you for taking the time to write here your comments about your stay in Palladium Vallarta. I am glad to know that you and your family enjoyed your stay to the Palladium hotel. I appreciate and I will take note about your comments. For us is gratifying to know our guest enjoyed their vacations and we are... More