short and sweet... Rooms not air conditioned...food sub-par...too many stairs for the over 40 age group...too far from anything... One plus was the adult pool was very well supervised and NO children wer allowed.. We changed resorts on the second day since we were unhappy with the above situation. Please be aware that all resorts are EXTREMELY full of Mexican... more

Stayed at the Palladium, aug 1-15,2009, although many people had several issues, my wife and I had a good ecperience, everything went right for us and we had a relaxing time with no problems. This was our 9th time to P.V. 1st time to the Palladium. The front desk staff do need to take a course in Public relations as... more

Too many up's and downs to get around. Std. Room had 1 chair, mold in the Shower, Screen door was ripped. Top Management did not care, would not give us a new room without a battle. If you did not get to the buffet by 9:00am in mornings food would be gone. Al acarte resturants were nothing special, but food... more

We began the trip by waiting for a 1/2-hr to check in, b/c only one person was working. We had 3 rooms in our group, in all rooms the air condition would only go down to 27c (81 F). One couple got upgraded to the royal suites and they at least had a ceiling fan. But the manager would not... more

This was our first trip to Mexico. We loved the clean beach. The food was okay, the restaurants in the resort were fabulous. There were a lot of activities throughout the day, we loved the kayaking. The evening shows were first class. The staff were friendly. The accommodation facilities were average rather than 4 star. Unfortunately the air conditioning broke... more

When I first arrived at the resort and tried to check in not only we waited for a 1/2-hr to do so, but also we were told that we had no reservations at the resort. I gave them a reservation # and they told us that # did not exist, show them my email that received from my travel agent... more

Palladium resort Buildings 1 and 2 are run down with every room smelling of mould. In these 2 buildings the A/C moves air but does very little to cool the rooms down. Building 3 is fully renovated the rooms are much better, bathrooms and showers are far superior. The A/C, even in building 3, is very poor (the lowest we... more

My wife and I stayed at this resort between July 25th-August 1st, 2009. The resort was billed as a five star. Upon arrival only one staff member was working the check-in desk. This resulted in an extended wait for our check-in. We were not taken to our room. A staff members simply pointed to where the building was where our... more

THE BAD ----The first night we stayed at the Palladium... it was oweful!...Words cannot even begin to describe how terrible this Hotel is!!! Old, musty smelling small rooms, no A/C, lots, lots of bugs, bad food, terrible drinks. It was extremely full of people, mainly locals. It did not feel like a 5 star all inclusive resort at all but... more