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Grand Palladium Vallarta Resort & Spa

Hotel website
C/ Carretera Punta de Mita Km 11.5, Punta de Mita 63734, Mexico (Formerly Palladium Vallarta Resort & Spa)
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Grand Palladium Vallarta Resort & Spa
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3,176 Reviews from our TripAdvisor Community

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Traveler rating
    1,035
    1,185
    507
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Killam
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is an amazing stay. Easy to get around in. Nice you don't have to make reservations at the a la carets. Great shopping. Nice restaurants on the beach. Great customer service. Trams a little on the slow side but what the heck you are on holidays

Was this review helpful? Yes
Level Contributor
258 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

This hotel and its staff; particularly the front desk staff, are the most incompetent people in the hospitality business I have ever encountered. We came here by way of a vacation package purchased from FunJet. The chartered flight from Houston to Puerto Vallarta had at least 100 passengers, most of whom were going to this hotel, hence it took us... More 

Was this review helpful? Yes 1
Yorkshire, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Travelled from 19th-26th of june as a couple. Hotel was lovely and staff were willing to help from the moment you enter the lobby. Resort is the perfect size, plenty to do but not too big at the same time. Food was really good in Mediterranean, Mexican and oriental restaurants and breakfast never failed to please. Lunch in the buffet... More 

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2 reviews
3 of 5 stars Reviewed 2 days ago NEW

Happy with my vacation but not entirely satisfied Pros: Matias - Delivered personalized service to me and my wife, and he is also inventor of the “Cocorina” the most refreshing and lite beverage for a day at the pool. Thank you Sir! Martin- Good service every day, every time… Giovani- @ Hemmingway’s - Provided a high end experience. Easy to... More 

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1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

Great vacation. Excellent staff. The spa is a great afternoon treat. And reasonably priced. Manuel at the beach hut provides great instruction for paddle boarding etc. Servers were good for the most part. Food was average. Yes. Open bar. Bartenders happily keep your drinks full. Rooms are nice housekeeping does a good job. They stock the mini fridge with beer... More 

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The property is aged... by that I mean it needs an update... bad. The staff are some very amazing people. Starting with Castro at the check in, he was Very attentive to help us with an upgrade to the Royal Suites, (originally we were in the regular hotel) which now I am very glad we decided to upgrade. He was... More 

Was this review helpful? Yes 1
Kelowna, Canada
3 of 5 stars Reviewed 3 days ago NEW

A group of four of us (two couples) travelled to Puerto Vallarta, Mexico (booked through Sunwing) and stayed at the Grand Palladium. There were some excellent aspects to the resort but of course there were also many poor aspects. Pros: - Nice rooms - Well-air conditioned rooms - Comfortable beds - Variety for the buffet - Great service from all... More 

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Imperial Beach, California
4 of 5 stars Reviewed 3 days ago NEW

We have been coming to this resort for several years now. Each time we have enjoyed our stay. The entire staff makes us feel welcome, at home and entertained. Our favorite waiter is Alberto Alvarez. He is genuinely happy, friendly and provides awesome and thoughtful service. Another bonus in the cafeteria is Merly Arreola. I cannot say enough about her.... More 

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El Paso, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Me and my family visited this hotel and here is the good and the bad ! Bad: -No elevator - if you have a big family like mine ( we were 10 total ) you will have to eat in 2 tables, some of the restaurants don't allow you to put tables together. -Long ramps with big inclination, after 2... More 

Was this review helpful? Yes 1
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

After waiting in line for an hour & taking 1.5 hours to check-in, we discovered our rooms were in 2 separate buildings & we paid the same amount, yet had 1 king & 2 double beds. It slid downhill & didn't get better. We were sent to a restaurant by the manager, yet turned away because the men didn't have... More 

Was this review helpful? Yes 3
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