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Grand Palladium Vallarta Resort & Spa

3.5 of 5 C/ Carretera Punta de Mita Km 11.5, Punta de Mita 63734, Mexico (Formerly Palladium Vallarta Resort & Spa)
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Grand Palladium Vallarta Resort & Spa
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Grand Palladium Vallarta Resort & Spa
Grand Palladium Vallarta Resort & Spa
Grand Palladium Vallarta Resort & Spa
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2,632 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Anchorage, Alaska
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Even though we have traveled and stayed at Grand Palladium Vallarta in June of 2014 for the third time, we feel compelled to write a review still. The place and the people are simply amazing It is the place of choice for our family of five (beach loving mom, surfer dad and three wild 4-5-8 year olds). The last two... More

Was this review helpful? Yes 1
Flagstaff
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

This place has a website with the most beautiful pictures. The food looks great in the pictures as well but the reality is far, far, far from that. The meat was like shoe soles,no seafood variety and I the shrimp tasted spoiled. The room was a 2 star hotel style, noisy, no elevators, long way to get to the rooms,... More

Was this review helpful? Yes 1
nanaimo
Reviewer
5 reviews 5 reviews
5 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

this is the second time I have stayed at this resort. The last time was in 2004. The resort has improved greatly as new owners have spend a lot of money to make this a great resort. First I will respond to the one star reviews which are in warranted. These are people who didn't do their due diligence when... More

Was this review helpful? Yes 14
Wasaga Beach, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have decided to spend our upcoming family holiday on December 11 back at the Grand Palladium Vallarta. This will be our 3rd time, and we are looking forward to a relaxing week at this beautiful and well maintained resort. The staff are friendly , service is excellent and rooms are clean and comfortable. A gem in the hills !

Was this review helpful? Yes 3
Tulare, California
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The food was great. All the restaurants had good menus, enough variety, and themes to keep you interested. The best was the buffet with all the choices at every meal. We went to a destination wedding which came off without a hitch. My only complaint is that it is a bit remote but for a week with all the family... More

Was this review helpful? Yes 3
2 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I went to the Grand Palladium for two weeks in July 2014. There are so many good points that outweigh the bad that you just look beyond them. Our first week was in the main family part of the resort. The second week we were upgraded to the Royal suites. Absolutely amazing. The staff were friendly and... More

Was this review helpful? Yes 5
Alba F, Directora Adjunta at Grand Palladium Vallarta Resort & Spa, responded to this review

Dear Helen C, Thank you so much for taking the time to write this review on our hotel. Your remarks are very much appreciated as they help us to improve our service and our product. I appreciate your positive notes about the hotel and I was very happy to read that you liked the service, zoo and the facilities that... More

Philadelphia, Pennsylvania
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I could tell I was back at Palladium by the smell. I wanted to treat my sister to a nice vacation and even though I had never been to this resort - I knew it would be wonderful because it was Palladium. I'm sure some will read this and roll their eyes but I am serious. Gilberto was fabulous! Helpful... More

Was this review helpful? Yes 3
Alba F, Directora Adjunta at Grand Palladium Vallarta Resort & Spa, responded to this review

Dear dbczc, Thank you for your kind words about our Resort and services, we appreciated it very much. We continuously work to make every guest’s holiday a great experience, and it is very important for us to realize that our effort is successful. I was very pleased to read all the positive comments you had for us and also I... More

2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I booked two nights at The Palladium. A couple days before arriving I called the Palladium group to try and add another night onto the booking. They never did return my call(still two weeks later) but I just showed up. When I did show up I was surprised that they would not honour my reserved rate of 196.78/night but in... More

Was this review helpful? Yes 3
Okotoks, Canada
Reviewer
3 reviews 3 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We just returned from a wonderful week at this very clean and comfortable resort. We stayed in the building closest to the adult infinity pool in a double room with a partial view of the pool and the ocean. Construction, which we knew about, was ongoing but of no disruption to our plans and it looks like it's going to... More

Was this review helpful? Yes 13
AnaMCastro, Director General at Grand Palladium Vallarta Resort & Spa, responded to this review

Dear Donna H On behalf of the Grand Palladium Vallarta, I would like to thank you for taking the time to give your comments following your stay with us. I appreciate your positive notes about the hotel, and I was very happy to read that you liked our pool, restaurant and other facilities. In regards to our staff, thank you... More

2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Love this resort. Not too big great value for your money. Rooms are very nice. The room we were in was overlooking the adult infinity pool and the ocean!! People and service was excellent and a few really stood out one especially Luis Alberto Alveraz Gonzalez. This guy will treat you like a king or queen made our trip there... More

Was this review helpful? Yes 10
AnaMCastro, Director General at Grand Palladium Vallarta Resort & Spa, responded to this review

Dear Toddimusprime780 On behalf of the Grand Palladium Vallarta, thank you for your comments. It is exactly feedback such as yours that assists us in achieving the service excellence that we constantly strive for. In regards to our staff, thank you for your positive comments about Alberto. There are very hard workers here and I want you to know I... More

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Hotel Summarization (Beta)

What travelers say

  • Adult pool(36)
  • Great time(17)
  • Royal Suites(16)
  • Kid Club(10)
  • Very friendly(9)
  • Pretty good(6)
  • Main buffet(5)
  • Snack bar(5)
  • Mexican restaurant(5)
  • Sports bar(4)

Additional Information about Grand Palladium Vallarta Resort & Spa

Address: C/ Carretera Punta de Mita Km 11.5, Punta de Mita 63734, Mexico (Formerly Palladium Vallarta Resort & Spa)
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Punta de Mita
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Grand Palladium Vallarta Resort & Spa 3.5*
Number of rooms: 420
Reservation Options:
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Also Known As:
Palladium Vallarta Resort And Spa
Palladium Vallarta Hotel Punta De Mita
Palladium Vallarta Puerto
Palladium Vallarta Resort & Spa
Palladium Puerto Vallarta
Viva Vallarta
Hotel Palladium Vallarta
Club Viva Vallarta

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Junior Suite #1319 (44)
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