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The St. Regis Punta Mita Resort

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Lote H-4, Cond Maestro Ramal | Carr. Federal 200, km 19.5, Punta de Mita 63734, Mexico
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1 room 1 guest
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The St. Regis Punta Mita Resort
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1,453 Reviews from our TripAdvisor Community

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Traveler rating
    1,308
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    36
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (418)
Date | Rating
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  • All months
    (1453)
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    (394)
  • Jun-Aug only
    (405)
  • Sep-Nov only
    (295)
  • Dec-Feb only
    (359)
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We loved this place, best family vacation ever. We have stayed at many nice hotels, even the St. Regis in other locations but this place is just beyond. The service was exceptional. The hotel is beautiful, our son loved the family pool and we loved how warm the staff was to him. He liked the kids club even though we... More 

Was this review helpful? Yes 1
san francisco calif
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had a wonderful stay and highly, highly recommend this hotel. Everything from the beautiful rooms to the food, butler service, pool and beach service and activities, everyone was terrific. It is hard to single out certain people, as everyone we came into contact with was so willing to make our stay memorable. The staff is just so lovely and... More 

Was this review helpful? Yes 1
cemberson, General Manager at The St. Regis Punta Mita Resort, responded to this review

It is a pleasure to read that you enjoyed your vacation in our beautiful property. Thank you for taking your time and share with us your kind remarks, it was an honor to have you stay with us. I am elated to hear that you receive a memorable service that created unforgettable memories. Our bespoke team strives to make every... More 

Las Vegas, Nevada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

When we arrived at the airport there were Lincoln, Navigators as taxis that had St. Regis signs in front of them, when we asked the driver he had a list of names that he was supposed to pick up, we were not on the list because I had not made prior arrangements, but the driver offered to take us anyways.... More 

Was this review helpful? Yes 1
cemberson, General Manager at The St. Regis Punta Mita Resort, responded to this review

Dear Randy It is a pleasure to read your kind remarks about your experience at The St.Regis Punta Mita Resort, thank you for sharing your experience with us and we are so grateful to receive your kind suggestions for the other guests. I am elated to hear you enjoyed such a memorable vacation and that you were pleased with our... More 

Atlanta
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Like any good relationship, SPG continues to earn my loyalty after 16+ years as a Starwood Preferred Guest. My husband and I recently stayed at both the St. Regis and the Four Seasons in Punta Mita for our wedding anniversary vacation. The personalized butler service at the St. Regis really sets it apart, in our humble opinion. Starwood consistently does... More 

Was this review helpful? Yes 1
cemberson, General Manager at The St. Regis Punta Mita Resort, responded to this review

Dear Karen It is an honor to read that you had an exceptional time at The St.Regis Punta Mita Resort. It is our pleasure to be able to satisfied all your request. Congratulations on your anniversary, we really hope to see you again in paradise, the best address in Punta Mita. Thank you for being part of Starwood Preferred Guest.... More 

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We had a lovely room, beyond our wildest expectations and the staff was exceptionally well intentioned and attentive, but we had a really bad experience for several very important reasons. This was not a 5 star experience. The food was terrible: everything from salty overcooked fish, to bad tasting meat to salad that apparently had not been washed in clean... More 

Was this review helpful? Yes 2
Berkeley, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We just returned from our vacation at the St. Regis Punta Mita and had a wonderful time. My husband and I have two kids (3 and 6) and we all loved our time in Mexico. While I feel that there are a few areas in which the resort can improve upon, our overall experience was so positive that I am... More 

Was this review helpful? Yes 1
cemberson, General Manager at The St. Regis Punta Mita Resort, responded to this review

Dear Elizabeth Thank you for taking your time and sharing your comments about our service. I want to extend an apology for not receiving the utmost service in all areas of the hotel. However I am happy to hear you enjoyed such a memorable vacation with your family it brings great job from our team. I will take your observations... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Arturo Robles and Gerardo Martinez are giving the best service on the resort!!! amazing resort awesome vibe and serene . we will def be back soon. the food is very fresh and delish and the waterbis like sugar

Was this review helpful? Yes 1
cemberson, General Manager at The St. Regis Punta Mita Resort, responded to this review

Dear Oleg V It is a pleasure to hear that you had a wonderful experience in our property, thank you for share with us your opinion. I am truly delighted to read that our grounds and professional personnel exceeded your expectations. We will be sure to share your comments and congratulations with our personnel. Thank you for choosing The St.... More 

Rancho Palos Verdes, California
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

If I was able to give a 0 I would but I am forced to give 1 star. For our one year wedding anniversary my husband and I decided to visit Mexico. We always stay at the Four Seasons when traveling but I convinced my husband to try out the St Regis instead. Recently we received an email from the... More 

Was this review helpful? Yes 5
Santa Rosa, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We chose this location and hotel because of the incredible photos on the website. We thought it would be the perfect spot for our anniversary, and we were 100% correct! When we arrived, the staff was waiting to open our doors and take our luggage (and would not accept a tip). We were welcomed by Michael O'Hara, the Guest Relations... More 

Was this review helpful? Yes 3
cemberson, General Manager at The St. Regis Punta Mita Resort, responded to this review

Thank you for sharing your experience and kind remarks about our service and property. I am elated to hear that we exceeded your expectations and that you enjoyed our property as much as you can do. It is our pleasure to be able to satisfy all your requests. I am truly delighted to read that our grounds and professional personnel... More 

Chicago, Illinois
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

My first stay at the St. Regis, Punta Mita was Novemeber 2008 (1 week after the resort opened). The "new kid on the block" would definitely rival their only neighbor in this secluded gated property, The Four Seasons. Although one of the restaurants had not yet opened and the staff was still "learning", It was beautiful and I couldn't wait... More 

Was this review helpful? Yes 1
cemberson, General Manager at The St. Regis Punta Mita Resort, responded to this review

Dear Heidi This whole case saddens me a lot as does a general ranking as such for this one interaction, I wish we could show you we are much better then the impression you have as our reputation beholds. Thank you for taking your time and sharing your comments about our service. I want to extend an apology for not... More 

Hotel Review Summarization

What travelers say

  • Butler service(17)
  • Golf course(9)
  • Sea Breeze(5)
  • Ocean views(4)
  • Very good(4)
  • Las Marietas(3)
  • Special thanks(3)
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Beach (25)
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Deluxe Oceanfront Suite (77)
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Deluxe Ocean View Room (44)
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Deluxe Two Bedroom Suite (125)
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Junior Suite (55)
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The Hotel (111)

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