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The Royal Suites Punta de Mita by Palladium

Certificate of Excellence
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Carretera Punta de Mita Km. 11.5 | Bahia de Banderas, Punta de Mita 63734, Mexico
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1 room 1 adult
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The Royal Suites Punta de Mita by Palladium
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733 Reviews from our TripAdvisor Community

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There are newer reviews for The Royal Suites Punta de Mita by Palladium
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Calgary, Canada
Level Contributor
3 reviews
5 of 5 stars Reviewed April 29, 2015

This resort has everything to offer! The Royal suites has it's own restaurant, two pools stacked on top of each other, daily entertainment by the most energetic entertainment team, especially Tanya Bonita, who seems to go all day long! The poolside service is the best I've ever seen. I've never experienced a vacation where I can sit in my chair... More 

Helpful?
Thank Shirley G
Alba F, Directora Adjunta at The Royal Suites Punta de Mita by Palladium, responded to this review

Dear Shirley G, I would like to thank you for your nice remarks about your last holidays with us in our Hotel. We are really glad to comprehend that you’ve enjoyed your vacations. I will pass your special thanks to the staff you mentioned in your review (Marisol, Macario, Marcelino, Alfredo, Marlen and Yunuen and Tania). I can read that... More 

Prince George, Canada
2 reviews
4 of 5 stars Reviewed April 28, 2015

Had to upgrade once we were at resort to stay on the Royal side, which was a well made decision. The Royal side is adult only, more private and more relaxing. The food selection and service from the staff was above and beyond for an all inclusive resort! Our Bartender during the evenings gave us the best service, we feel... More 

Helpful?
Thank Lianne R
Alba F, Directora Adjunta at The Royal Suites Punta de Mita by Palladium, responded to this review

Dear Lianne R, I would like to thank you for your nice opinion about your last holidays with us in The Royal Suites Punta de Mita. I am glad that you enjoyed your stay with us. For us is gratifying to know that our guest enjoyed their vacations and we are providing our best services for them. Thank you again... More 

Stoney Creek, Canada
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed April 28, 2015

My husband and I recently stayed at this resort. It is 50 minutes from the airport. We stayed for 2 days and were extremely disappointed with the resort. Our travel representative was amazing and got us moved to another resort which was exactly what we were looking for in a vacation spot. This resort is 10 years old and dated.... More 

Helpful?
3 Thank Elaine D
Alba F, Directora Adjunta at The Royal Suites Punta de Mita by Palladium, responded to this review

Dear Elaine D, I would like to thank you for taking the time to describe your last vacation in The Royal Suites Punta de Mita. We take very seriously all comments and suggestions that we receive from our guest in order to improve our services day to day. We will check your remarks about the quality of the food. As... More 

Saint Joseph, Missouri
1 review
4 of 5 stars Reviewed April 28, 2015

My mother and I recently returned from a week at the Grand Palladium Royal Suites Punta de Mita in Puerto Vallarta. It was a great time and we enjoyed it immensely. We checked in and met my favorite bartender ever, Luciano, in the lobby bar! We were then introduced to our butlers Julio and Cecelia who were both very pleasant... More 

Helpful?
Thank Nikki P
Alba F, Directora Adjunta at The Royal Suites Punta de Mita by Palladium, responded to this review

Dear NikkiP, Thank you so much for taking the time to write this review on our hotel. Your remarks are very much appreciated as they help us to improve our service and our product. I appreciate your positive notes about the hotel and I was very happy to read that you liked the service, food and some facilities that we... More 

Brampton, Ontario, Canada
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 26, 2015

Royal Suites Punta Mita, Adults only March 28-April 4, 2015- This resort is attached to a larger but no so large Grand Palladium resort- it is the smallest of the Grand Palladium AI resorts (as described by the resort), and the Royal Suites guests have unlimited access to both sides My husband and I chose this location as we had... More 

Helpful?
2 Thank Shiffali C
Alba F, Directora Adjunta at The Royal Suites Punta de Mita by Palladium, responded to this review

Dear Shiffali C, On behalf of the entire Team The Royal Suites Punta de Mita would like to express our gratitude by having decided to express your sincere comments to future visitors since it is so helpful at the moment of booking the right place for a future experience. One of the reason which we attach a great importance to... More 

Alberta
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed April 23, 2015 via mobile

The best food I have ever had at an all inclusive and the service and friendly smiles the helpfulness of all the staff. The shows the zoo church pools things for family's at the palladium next door was great. You will not be disappointed in either hotel. I would go back there in a heart beat. Romantic quite just cost... More 

Helpful?
1 Thank Rudkin37
Alba F, Directora Adjunta at The Royal Suites Punta de Mita by Palladium, responded to this review

Dear Rudkin37, First of all, I would like to thank you for your good comments about your stay in The Royal Suites Punta Mita and for bringing up the services that can help all visitors in their next trips. I am glad that you enjoyed your vacation and also that you enjoy food & beverage experience. We work hard in... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 22, 2015

We returned for our second time to this property and were not disappointed in our choice to return here versus many other options! Amazing people serving their guests here set this place apart from the rest! Marcelino, Marcario, Marlen, Yunuen. Alfredo, Hector, and Marisol: thank you all for making our stay perfect!!!! Keep doing what you are doing! Thank s... More 

Helpful?
2 Thank Joan K
Alba F, Directora Adjunta at The Royal Suites Punta de Mita by Palladium, responded to this review

Dear Joan K, Thanks a lot for your comments and for giving us your feedback of your stay at our Resort. I was very pleased to read all the positive comments you had for us and also I will pass your nice remarks to Royal Suites staff. Thank you again for your remarks and we hope to see you again... More 

Niagara Falls, Canada
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed April 22, 2015

We visited this location as a group of 6 for a week in early April 2015. The first impression was very good. Beautiful lobby, bell boy service, quick check in and the complimentary drinks was very delicious. The room was very clean and spacious, with a fridge full of drinks (pop, water and beer) that was refilled each day with... More 

Helpful?
4 Thank Firemaster
AnaMCastro, General Manager at The Royal Suites Punta de Mita by Palladium, responded to this review

Dear Firemaster Thank you for your kind comments about your recent stay with us. Our staff always aims to provide the most memorable experience and we are thrilled to know that all of the services offers in addition to the dedicated staff met your expectations. We look forward to becoming and welcoming you back to Royal Suites Punta de Mita... More 

Punta de Mita, Mexico
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 21, 2015

Visited the Royal Suites first week of March 2015. The resort is about 1 hour drive from Puerta Vallarta. Service at the Royal Suites is amazing. You get room service, a butler is available at different times and only the Royal Suites guests can reserve for the evening restaurants. On the Royal Suites side, you only have 1 restaurant for... More 

Helpful?
Thank Guy D
AnaMCastro, General Manager at The Royal Suites Punta de Mita by Palladium, responded to this review

Dear Guy D I would like to thank you for your positive comments about the Royal Suites Punta de Mita. I really appreciate that you enjoyed your vacations. I will be checking the points mentioned with our team and see how we can improve on them. We sincerely appreciate your recommendations and look forward to welcoming you again in the... More 

Kelowna, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed April 21, 2015

This was our second year visiting Royal Suites. We had a very good trip overall. Very Eco friendly resort which is important to me as I support Sea Shepherd conservation society and generally try to do sustainable things. I had a problem with being in a room so close to the bar, and they fixed that the second day. Very... More 

Helpful?
1 Thank D M
Alba F, Directora Adjunta at The Royal Suites Punta de Mita by Palladium, responded to this review

Dear D M, Thank you so much for your kind words about your 2nd visit with your couple to The Royal Suites. We appreciated it very much. We continuously work to make every guest’s holiday a great experience, and it is very important for us to realize that our effort is successful. I will pass your special thanks to the... More 

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