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The Royal Suites Punta Mita by Palladium

4.0 of 5 Carretera Punta de Mita Km. 11.5 | Bahia de Banderas, Punta de Mita 63734, Mexico
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Certificate of Excellence 2014
The Royal Suites Punta Mita by Palladium
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The Royal Suites Punta Mita by Palladium
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385 reviews from our community

Traveler rating
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    46
    24
    19
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Royal Suites Punta Mita by Palladium
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Island of Malta, Malta
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed July 11, 2014

Hi, i have stayed in several 5 star all inclusive hotels around the Caribbean and can definitely say that quality offered was more 4 star at max in this hotel. We upgraded after getting a heart attack of a fright at the Grand Palladium resort; and how it was promised we thought it was going to be a similar luxury... More

Was this review helpful? Yes 1
Alejandro C, Manager at The Royal Suites Punta Mita by Palladium, responded to this review

Dear ANDNat1212, I would like to thank you for your comments about your last vacation in our Resort in July. I comment you the same I said before to your couple few days ago on her report. We appreciate all the positive comments you had for us and also. I will pass your nice remarks to the people you mentioned... More

Houston, Texas
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 10, 2014

We just returned from our trip to the Royal Suites and can't say enough about the entire staff who were just awesome from the minute we got to the resort, rather late in evening I must say. Mauro greeted us with a smile and helped us to our room and graciously showed us around the resort. We celebrated our 15th... More

Was this review helpful? Yes 1
Alejandro C, Manager at The Royal Suites Punta Mita by Palladium, responded to this review

Dear Amuranth, On behalf of The Royal Suites Punta de Mita staff, I would like to thank you for taking the time to give us your comments while still staying at our Resort in July with your couple. I will pass your nice remarks to the people you mentioned in your review (Miguel, Gilberto, Marbella…). We continuously work to make... More

Contributor
20 reviews 20 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 10, 2014

I stayed in this property at the beginning of July. Originally my booking was for the Palladium next door but I paid for the upgrade and moved into the a Royal Suites. Quite possibly the one of the best hotels I've ever stayed in. Firstly for anyone who isn't so keen on hot weather your in for a nightmare! Right... More

Was this review helpful? Yes 2
Alejandro C, Manager at The Royal Suites Punta Mita by Palladium, responded to this review

Dear Twitter1, Thank you for your nice report about your stay in The Royal Suites Punta de Mita and also for your nice comments about your last holidays in July with your couple. I hope your return to England has been the most enjoyable. I was very pleased to read all the positive comments you had for us and our... More

Malta
Top Contributor
50 reviews 50 reviews
38 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed July 8, 2014

We upgraded from GP after three nights as we couldnt stand the mexican spring break going on at the other hotel (read my review on the GP page). We have to thank Misael, Miguel, Gilberto and Eddie for their lovely treatment, from the bars Marbella and the epic Giovanni. The rooms as other guests advised us, were nice but a... More

Was this review helpful? Yes 2
Alejandro C, Manager at The Royal Suites Punta Mita by Palladium, responded to this review

Dear Jamaica29, I would like to thank you for your nice comments about your last vacation in our Resort in July. I appreciate all the positive comments you had for us and also. I will pass your nice remarks to the people you mentioned in your review (Misael, Miguel, Lupita, Gilberto, Giovanni…). We regret the problems that you have been... More

Edmonton, Canada
Contributor
14 reviews 14 reviews
6 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed July 1, 2014

My husband stayed at the Royal Suites from 21 - 28 June 2014. We have travelled all the globe and stayed at some very nice 5*, the staff at this Resort are the best I have ever seen. They always greet you with a small and took care of the smallest details. It was our 40th wedding anniversary and the... More

Was this review helpful? Yes 1
Alejandro C, Manager at The Royal Suites Punta Mita by Palladium, responded to this review

Dear Linda2455, Thanks a lot for the good comments about your last stay with your couple in The Royal Suites Punta de Mita and for bringing up the services that can help all visitors in their next trips. I am glad that you enjoyed your vacation with us and we will take note about your comments about our staff (thank... More

Monterey, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 27, 2014

We stayed in PV in March, Royal Suites is very different, carved out of the jungle, hard to even find from the road. Pools look down on empty rocky beach and across bay to southern mountains. No evidence of any other hotels or anything manmade is visible. The staff, as in PV earlier, made our week delightful. Gilberto can arrange... More

Was this review helpful? Yes 1
Alejandro C, Manager at The Royal Suites Punta Mita by Palladium, responded to this review

Dear JMTMcCann, On behalf of The Royal Suites Punta de Mita staff, I would like to thank you for taking the time to give us your comments while still staying at our Resort. I will pass your nice opinion to the people that you mentioned in your review (Gilberto, Javier, Sergio…). I am glad that you and your couple enjoyed... More

Whistler, Canada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 21, 2014

We just enjoyed the most amazing time at the Royal Suites from June 4th - 13th..truly the best time of our lives! We had about 45 people join us to get married at the Palladium - and I think everyone is still smiling from the experience! Firstly a big thank you to Karina and Marcos in the wedding department for... More

Was this review helpful? Yes 2
Alejandro C, Manager at The Royal Suites Punta Mita by Palladium, responded to this review

Dear Kim B, I would like to thank you for your nice comments about your 2nd holidays with your couple in The Royal Suites Punta Mita. First of all, I would like to congratulate you on your recent wedding at our Resort, and I can also see that you and your guests enjoyed this important event with us. I will... More

Oxford
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed June 19, 2014

Stayed at this resort June 2014. Arrived early evening and initial impressions were good with a speedy check in. After a quick shower we ate in the main restaurant which was satisfactory and contrary to a lot of reports had a good selection of food and most was hot. A few well earned drinks in the Hemmingway Bar and a... More

Was this review helpful? Yes 8
Alejandro C, Manager at The Royal Suites Punta Mita by Palladium, responded to this review

Dear Leebak, Thank you for your nice report about your stay and also for your nice comments about your last holidays in June with your couple. I hope your return to England has been the most enjoyable. I was very pleased to read all the positive comments you had for us and our services and facilities, I’m really glad you... More

Lemont, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 18, 2014

As you can tell from the title, this is our second time at The Royal Suites Punta Mita. It was just as relaxing and welcoming as we remembered last year. The staff is fabulous!! Alfredo, Javier, Hector and Nestor were all great! We traveled with our adult son with autism as we did previously. All the staff remembered us/him, what... More

Was this review helpful? Yes 2
Alejandro C, Manager at The Royal Suites Punta Mita by Palladium, responded to this review

Linda C, Thank you for your report about your 2nd stay and also for your nice comments about your last relaxing holidays with us. I will pass your nice opinion to the people that you mentioned in your review (Alfredo, Javier, Hector, Nestor, Miguel, Gilberto & Misael). I am glad that you and your family enjoyed your stay with us... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 17, 2014

Hello, I am here right now and this place is amazing. Great food, people and a beautiful location. We arrived late last night and were directed to our room. The air conditioning was on and it was very clean. We have an enclosed jacuzzi tub which gives you privacy. The fridge was stocked with beer, pop and water. The salt... More

Was this review helpful? Yes 1
Alejandro C, Manager at The Royal Suites Punta Mita by Palladium, responded to this review

Dear Christina R, On behalf of The Royal Suites Punta de Mita staff, I would like to thank you for taking the time to give your comments while still staying with us. We take very seriously all comments and suggestions that we receive from our guest in order to improve our services day to day. We hope you enjoy the... More

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Additional Information about The Royal Suites Punta Mita by Palladium

Address: Carretera Punta de Mita Km. 11.5 | Bahia de Banderas, Punta de Mita 63734, Mexico
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Punta de Mita
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Royal Suites Punta Mita by Palladium 4*
Number of rooms: 100
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Also Known As:
The Royal Suites Punta Mita By Palladium Hotel Punta De Mita
Royal Hotel Punta De Mita

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