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All 10 Punta de Mita hotels

The Royal Suites Punta Mita by Palladium

4.0 of 5 Resort (All-Inclusive)   |   Carretera Punta de Mita Km. 11.5 | Bahia de Banderas, Punta de Mita 63734, Mexico
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The Royal Suites Punta Mita by Palladium
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79%
Ranked #8 of 10 hotels in Punta de Mita
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 weeks ago
Leebak Oxford
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372 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
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English first
There are newer reviews for The Royal Suites Punta Mita by Palladium
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Oxford
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Stayed at this resort June 2014. Arrived early evening and initial impressions were good with a speedy check in. After a quick shower we ate in the main restaurant which was satisfactory and contrary to a lot of reports had a good selection of food and most was hot. A few well earned drinks in the Hemmingway Bar and a... More

Was this review helpful? Yes 7
Alejandro C, Manager at The Royal Suites Punta Mita by Palladium, responded to this review

Dear Leebak, Thank you for your nice report about your stay and also for your nice comments about your last holidays in June with your couple. I hope your return to England has been the most enjoyable. I was very pleased to read all the positive comments you had for us and our services and facilities, I’m really glad you... More

Lemont, Illinois
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 18, 2014

As you can tell from the title, this is our second time at The Royal Suites Punta Mita. It was just as relaxing and welcoming as we remembered last year. The staff is fabulous!! Alfredo, Javier, Hector and Nestor were all great! We traveled with our adult son with autism as we did previously. All the staff remembered us/him, what... More

Was this review helpful? Yes 1
Alejandro C, Manager at The Royal Suites Punta Mita by Palladium, responded to this review

Linda C, Thank you for your report about your 2nd stay and also for your nice comments about your last relaxing holidays with us. I will pass your nice opinion to the people that you mentioned in your review (Alfredo, Javier, Hector, Nestor, Miguel, Gilberto & Misael). I am glad that you and your family enjoyed your stay with us... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 17, 2014

Hello, I am here right now and this place is amazing. Great food, people and a beautiful location. We arrived late last night and were directed to our room. The air conditioning was on and it was very clean. We have an enclosed jacuzzi tub which gives you privacy. The fridge was stocked with beer, pop and water. The salt... More

Was this review helpful? Yes 1
Alejandro C, Manager at The Royal Suites Punta Mita by Palladium, responded to this review

Dear Christina R, On behalf of The Royal Suites Punta de Mita staff, I would like to thank you for taking the time to give your comments while still staying with us. We take very seriously all comments and suggestions that we receive from our guest in order to improve our services day to day. We hope you enjoy the... More

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 14, 2014

hi there! we stayed here from June 6th to the13th 2014. we had a wonderful time, the staff was great, Giovani from the Hemingway bar was AWESOME!!! he was tons of fun and we both already miss him!! he was great to talk to and made us wonderful drinks. the food at the Royal Suits was very good. we mostly... More

Was this review helpful? Yes 4
Alejandro C, Manager at The Royal Suites Punta Mita by Palladium, responded to this review

Dear Spercer S, Thanks a lot for your comments and for giving us your feedback of your stay at The Royal Suites Punta Mita with your couple. I was very pleased to read all the positive comments you had for us and also I will pass your nice remarks to Giovanni, as you mentioned in your review. We hope that... More

Fort Saskatchewan, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed June 13, 2014

I feel like I can write this review with my whole heart because we were here only 9 months ago, so we thought we knew how things would turn out. I first off want to start off by saying that Rodrigo the Royal Suits GM has by far been more than accommodating to us for our troubles here. Over a... More

Was this review helpful? Yes 8
Alejandro C, Manager at The Royal Suites Punta Mita by Palladium, responded to this review

Dear Katrina B, First of all, thank you for your comments about your last stay in our Resort, 2nd for you with us. I would like to apologize for any discomfort you experienced during your stay, specifically, the two situations discussed in your report. As you could see after these two incidents, we try to communicate with you to solve... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 12, 2014

I just spent 4 nights in this hotel it is totally awesome, people who works there is really nice, the food in the royal suites restaurant is delicious. There was only one detail I was with my whole family there we were like 15 people we went to ribs & more to dinner on our last night there, we wanted... More

Was this review helpful? Yes 1
Alejandro C, Manager at The Royal Suites Punta Mita by Palladium, responded to this review

Dear Azucena L, I would like to thank you for your nice comments about your last relaxing holidays with your family in The Royal Suites Punta Mita in June. I was very pleased to read all the positive comments you had for us. We regret the problems you had at the dinner in the Ribs & More restaurant with the... More

Toronto, Canada
Contributor
16 reviews 16 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 9, 2014

My family and I travelled February 2014 for a wedding. We upgraded to the royal suites because of the reviews we read for the regular resort and boy can we say we are glad we did!! The staff was alright, no one was directly rude and the maids were kind, but we did not in any way feel "treated specially"... More

Was this review helpful? Yes 1
Alejandro C, Manager at The Royal Suites Punta Mita by Palladium, responded to this review

Dear Sarah-Jayne M, On behalf of The Royal Suites Punta de Mita staff, I would like to thank you for taking the time to give your comments following your stay with us in February, when you came for a wedding. We take very seriously all comments and suggestions that we receive from our guest in order to improve our services... More

Los Angeles, California
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 7, 2014

We are on our third day of our 5 day stay at this hotel and since we arrived there have been quite a few issues with the service. the hotel says that upon arrival you have a fully stocked mini bar with a bottle of liquor of choice. We were told that because we arrived after 6pm that it was... More

Was this review helpful? Yes 3
Alejandro C, Manager at The Royal Suites Punta Mita by Palladium, responded to this review

Dear Eduardo L, Thanks a lot for your comments and for giving us your feedback of your stay in The Royal Suites Punta de Mita. I would like to apologize for any discomfort you experienced during your stay. We regret the problems you write in your report. I’m so sorry and personally I will review each of your comments to... More

Lake Louise, Alberta, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 1, 2014

We stayed at the Grand Palladium Royal Suites from May 6th to the 13th, 2014. We very much enjoyed out stay. All staff were friendly, always greeting us with a smile. The food was incredible and the service was top notch. All staff were wonderful but certain staff of the Royal Suites really stood out; Marcellino for his bar tending... More

Was this review helpful? Yes 3
Alejandro C, Manager at The Royal Suites Punta Mita by Palladium, responded to this review

Dear M. Fraser & D. Murphy, I would like to thank you for your nice comments about your last relaxing holidays with your couple in The Royal Suites Punta Mita in May. I will pass your nice opinion to the people that you mentioned in your review (Marcelino, Macario, Antonio, Alfredo, Martin & Mayra). I am glad that you and... More

Ciudad Juarez, Mexico
Contributor
11 reviews 11 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 30, 2014

This is a hard experience to describe..... Don't misunderstand me the hotel is good but some details degrade the final score. Here are my reasons: Pros. -The food is good (don't expect for greatness, but is good) and the installations very clean. -The pool is open until 12! (I love that) -According with hotel announcements they have water treatment to... More

Was this review helpful? Yes 2
Alejandro C, Manager at The Royal Suites Punta Mita by Palladium, responded to this review

Dear Luis Z, First of all, thank you for your comments about your last stay in our Resort. I appreciate your good comments but also I would like to apologize for any discomfort you experienced during your stay. I think some of your opinions are purely personal, as your view of the beach (this is the Pacific Ocean not the... More

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Additional Information about The Royal Suites Punta Mita by Palladium

Address: Carretera Punta de Mita Km. 11.5 | Bahia de Banderas, Punta de Mita 63734, Mexico
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Punta de Mita
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Royal Suites Punta Mita by Palladium 4*
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Also Known As:
The Royal Suites Punta Mita By Palladium Hotel Punta De Mita
Royal Hotel Punta De Mita

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#5 Romantic Hotel in Punta de Mita #6 Spa Hotel in Punta de Mita #6 Top resorts Hotel in Punta de Mita #6 On the Beach Hotel in Punta de Mita #7 Luxury Hotel in Punta de Mita
Hotel Class
Official Description (provided by the hotel)
The Royal Suites Punta Mita is a newly constructed VIP section within the Palladium Vallarta Resort featuring 100 rooms and first class facilities and services such as a private restaurant with a la carte service, two private bars serving premium beverages, 24-hour room service, a private swimming pool heated during the winter season, unlimited dinner reservations at the theme restaurants, concierge service, and free Internet connection. Adults only during high season. ... more   less 
Number of rooms
100

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