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The Royal Suites Punta de Mita by Palladium

4.0 of 5 Carretera Punta de Mita Km. 11.5 | Bahia de Banderas, Punta de Mita 63734, Mexico
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Certificate of Excellence 2014
The Royal Suites Punta de Mita by Palladium
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The Royal Suites Punta de Mita by Palladium
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435 reviews from our community

Traveler rating
    209
    126
    54
    25
    21
See reviews for
53
309
5
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (141)
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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

The front staff were pleasant and very informative of not only the resort but of the experiences around the resort. The room was pleasant. The staff throughout the resort are pleasant and very helpful. Marisol down by the pool was so friendly and very efficient. She was always making sure we had what we needed. Hector in the breakfast and... More 

Was this review helpful? Yes
Sherwood Park, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

What a great place! Came back twice in three months due to great staff, great food, good location and perfect rooms. Marisol down at the pool makes sure your drink cups are always full of something delicious. Hector, in the restaurant, is so friendly. Tons of excursions are available along with the free fun stuff included like boogie boards, surfing... More 

Was this review helpful? Yes
AnaMCastro, General Manager at The Royal Suites Punta de Mita by Palladium, responded to this review

Dear Jen S I am glad to know that you enjoyed your return to Royal Suites Punta de Mita. . I was very pleased to read all the positive comments you had for us. Once again thank you for bringing your experience to our attention. If you plan to visit us on the future, please do not hesitate to contact... More 

Pueblo, Colorado
1 review
5 of 5 stars Reviewed 4 days ago NEW

Stay from Feb 13 -22. It was more than was expected if you want a quiet relaxing place to rest and relax. Greeted by Brian..friendly and knowledgeable. Jose the bellboy..always willing to help, a great asset. Marisol...full of energy..smile...friendly and always ready to serve you. Jose the chief of Pita Mita...talented, great chef, fantastic creations, always will to accommodate and... More 

Was this review helpful? Yes
AnaMCastro, General Manager at The Royal Suites Punta de Mita by Palladium, responded to this review

Dear BJ A Thank you for your kind comments about your recent family stay with us. Our staff always aims to provide the most memorable experience and we are thrilled to know that all of the services offers in addition to the dedicated staff met your expectations. Thank you for pointing out our areas of opportunity. We always looking for... More 

Seattle, Washington
1 review
4 of 5 stars Reviewed 6 days ago NEW

We were at first unsure. The entrance was a lot less grand than the other places we have stayed in Puerto Valllarta. However we found this place had the least amount of stress. No pressure to buy into the club. The adult section was relaxing and the staff treated everyone equally. It was clean, and beautiful surroundings. It offers a... More 

Was this review helpful? Yes
AnaMCastro, General Manager at The Royal Suites Punta de Mita by Palladium, responded to this review

Dear James D. Thank you for sharing your recent stay at Royal Suites Punta de Mita with us and fellow travelers. We are very happy that you enjoyed your overall stay with us. I was very pleased to read all the positive comments you had for us. If you plan to visit us on the future, for your third time,... More 

Dryden
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We vacationed at Royal Suites from Feb 6 - 20. Check-in was slow, because there was only one at reception for the 14 arrivals. It was suggested he allow several of us to fill out the forms at the same time to speed things up (which he did) and things got much quicker. The beach was quite rocky in front... More 

Was this review helpful? Yes
AnaMCastro, General Manager at The Royal Suites Punta de Mita by Palladium, responded to this review

Dear Ragu1955 First of all I would like to thank you for taking the time to add in Trip advisor your comments about your last stay in Royal Suites Punta de Mita and for pointing out our areas of opportunity. We always looking for our guest’s opinions and all comments, as they help us to improve our services. We greatly... More 

Eagle Lake, Canada
1 review
5 of 5 stars Reviewed 1 week ago NEW

our 2 weeks, Feb6-20, were great...........the staff has an incredible attitude about their jobs, and making their guests their no. 1 priority..........standouts among this great group were Marisol, who served daily drinks and snacks in the pool area and the lower overlook that we frequented, Luis, who made it his job to satisfy his flock with fruit kebabs, sliders, cool... More 

Was this review helpful? Yes
AnaMCastro, General Manager at The Royal Suites Punta de Mita by Palladium, responded to this review

Dear Bob H We are happy to know, we have met your expectations during your recent stay with us. Thank you very much for recognize the hard work of our staff, it is very important for us to have the right team for each area, so I'll make sure that your message gets to them. We sincerely appreciate your comments... More 

Senior Reviewer
8 reviews 8 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I just returned from this beautiful spot where I spent a week with a friend, on a much needed break. I definitely found that and much more at this lovely, adults only spot. We arrived on Feb 14 via Canjet and all went smoothly re our flight and transfer from the airport. I would recommend if you have not been... More 

Was this review helpful? Yes 2
AnaMCastro, General Manager at The Royal Suites Punta de Mita by Palladium, responded to this review

Dear Melissa D Thank you for sharing your recent stay at Royal Suites Punta de Mita with us and fellow travelers. We are very happy that you enjoyed your overall stay with us. I was very pleased to read all the positive comments you had for us. If you plan to visit us on the future, for your third time,... More 

Seattle, Washington
1 review
3 of 5 stars Reviewed 1 week ago NEW

First off, do Not exchange money here. Exchanged $100.00 American, received 1000 pesos. Went to town and found out the exchange rate was .67 pesos to 1 dollar. Really? Not cool. Very Friendly staff. Room service was fast. Would recommend having some snacks in the rooms. Chairs by the pool were nearly all gone by 6am. Not with people but... More 

Was this review helpful? Yes
AnaMCastro, General Manager at The Royal Suites Punta de Mita by Palladium, responded to this review

Dear Marcally First of all I would like to thank you for taking the time to add in Trip advisor your comments about your last stay in Royal Suites Punta de Mita and for pointing out our areas of opportunity. We always looking for our guest’s opinions and all comments, as they help us to improve our services. We greatly... More 

Kingston, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
121 helpful votes 121 helpful votes
5 of 5 stars Reviewed 1 week ago

Arrived Feb 07 by Canjet. Flight was normal; not great but not bad. Re: The Royal Suites Punta Mita by Palladium, I have travelled for over 10 years and have never been to the same place. In November I went to Cuba and thought I would go back to the same resort. It was a very nice place and we... More 

Was this review helpful? Yes 5
Alba F, Directora Adjunta at The Royal Suites Punta de Mita by Palladium, responded to this review

Dear pecker_11, On behalf of The Royal Suites Punta de Mita staff, I would like to thank you for taking the time to give your comments following your stay with us. I can see you and your couple have enjoyed the time you spend here. I appreciate your positive notes about the staff, and I was very happy to read... More 

Bradford
Contributor
16 reviews 16 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked the Royal Suites for two weeks from the 29th of January after hearing that we would see the Humpback whales in the bay from the hotel. From day one we saw them several times every day and were very lucky to have them swim close by when out on the complimentary Hobby cat. If you are interested in... More 

Was this review helpful? Yes 6
Alba F, Directora Adjunta at The Royal Suites Punta de Mita by Palladium, responded to this review

Dear SueMBradford, Thank you for your kind words about our Resort and staff, we appreciated it very much. We continuously work to make every guest’s holiday a great experience, and it is very important for us to realize that our effort is successful. I was very pleased to read all the positive comments you had for us and also I... More 

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Additional Information about The Royal Suites Punta de Mita by Palladium

Address: Carretera Punta de Mita Km. 11.5 | Bahia de Banderas, Punta de Mita 63734, Mexico
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Punta de Mita
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Royal Suites Punta de Mita by Palladium 4*
Number of rooms: 100
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Also Known As:
The Royal Suites Punta Mita By Palladium Hotel Punta De Mita
Royal Hotel Punta De Mita
Hotel Style:
#5 Top resorts Hotel in Punta de Mita
#5 Spa Hotel in Punta de Mita
#5 Romantic Hotel in Punta de Mita
#5 Family Hotel in Punta de Mita
#6 Luxury Hotel in Punta de Mita
#6 On the Beach Hotel in Punta de Mita

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