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The Royal Suites Punta Mita by Palladium

4.0 of 5 Carretera Punta de Mita Km. 11.5 | Bahia de Banderas, Punta de Mita 63734, Mexico
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Certificate of Excellence 2014
The Royal Suites Punta Mita by Palladium
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The Royal Suites Punta Mita by Palladium
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408 reviews from our community

Traveler rating
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    52
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50
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5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
17 reviews 17 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Every year for many years, immediately following Christmas and thru New Years, my wife and I have been enjoying a week ot two vacation. It's a great way to unwind from the hustle and bustle of the Holidays. It is usually mexico or the Caribbean. December 26, 2014 we traveled to the Royal Suites Punta Mita by Palladium for the... More 

Was this review helpful? Yes 1
Edmonton, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We just returned from our fifth trip to the Royal Suites Punta Mita and once again, we had a wonderful time.It's so intimate, it's like having our own little paradise. The view is beautiful. The staff is what really makes the difference. They just couldn't do enough for us. In particular, we adore Marcelino who looks after the bar in... More 

Was this review helpful? Yes
Chilliwack, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Our family holiday had 28 of us in week 1, 8 in week 2, and my husband and I stayed for the 3rd week. The first week, kids and grandkids were kept busy at the beach, tennis ,volleyball, golf, surfing lessons, boogie boarding, body surfing and enjoyed the 8pm nightly kids show. Our 2 year granddaughter loved the ice cream... More 

Was this review helpful? Yes 3
Hamilton, Canada
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed 1 week ago

This was out 2nd trip to RSPM this year. We had the chance to come down here back inlate march 2014 for 2 weeks. This time we had stayed for two weeks over Christmas and New Years. Firstly, I have to agree with other posts, the RSPM really is not a true 5 star but more a 4 star. This... More 

Was this review helpful? Yes 1
Vancouver, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Made the mistake of booking too late for the period including the Christmas holidays at the Royal Suites and this was one of the few resorts which had space available. The web site looked good but the experience has been a disappointing one. Herewith a list of some negative surprises: - the rooms are dark, even when all the lights... More 

Was this review helpful? Yes 3
Stratford, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Quick check in. Room well appointed and very clean. Not enough information supplied to us from the start....had to "seek and find" for ourselves, despite the claim that we had 24/7 butler service. Paid extra for Royal Suites, but beach at this area not really accessible for swimming. Had to saunter over to the "main" beach, which was loud, crowded... More 

Was this review helpful? Yes 4
Edmonton, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Was there for 10 days over the new year. This resort lived up to all our expectations - the service, the food, everything. We were very hard pressed to go to the Palladium side - the only time we did was at night! We ate at Bambu once for supper (it was excellent) - all other meals were in "our"... More 

Was this review helpful? Yes 3
Saskatoon, Canada
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I had higher expectations for this hotel after staying at (not a related hotel) The Royal in Playa Del Carmen. I'll start at the beginning. When we arrived we were told that our room was not ready, and that we would have to wait. Well, we ended up waiting over 2 hours to check into our room, and when we... More 

Was this review helpful? Yes 2
Alba F, Directora Adjunta at The Royal Suites Punta Mita by Palladium, responded to this review

Dear Kendra F, Thanks a lot for your comments and for giving us your feedback of your stay at the Royal Suites Punta de Mita. I was very pleased to read all the positive comments. We will take note about your comments regarded our reception and restaurants. We regret the problems that you have been concerning to your room and... More 

Seattle
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Words simply cannot describe the experience we had at this reosrt. Friendly staff, beautiful view, exceptional food and top-notch customer service..this is way beyond what a 5-star hotel should be. We stayed at Royal Suites and the Punta Mita restaurant was amazing. Staff there led by Alfredo and his team - Martin, Miguel, Javier...etc. always makes sure you are treated... More 

Was this review helpful? Yes 3
North Battleford, Saskatchewan, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

To be honest, this resort was at capacity and the staff were, lets say, understaffed. The pool side / beach bar service was great all the time. The designated Royal Suits restuarant had issues with service when the resort was at capacity but improved to 'amazing' once the New Years crowd had left. The room was large and comfortable with... More 

Was this review helpful? Yes 5
Alba F, Directora Adjunta at The Royal Suites Punta Mita by Palladium, responded to this review

Dear Kathy G, First of all, I would like to thank you for the good comments about your stay in The Royal Suites Punta Mita and for bringing up the services that can help all visitors in their next trips. I am glad that you enjoyed your vacation with us and we will take note about your comments regarded to... More 

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Additional Information about The Royal Suites Punta Mita by Palladium

Address: Carretera Punta de Mita Km. 11.5 | Bahia de Banderas, Punta de Mita 63734, Mexico
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Punta de Mita
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Royal Suites Punta Mita by Palladium 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
The Royal Suites Punta Mita By Palladium Hotel Punta De Mita
Royal Hotel Punta De Mita
Hotel Style:
#5 Family Hotel in Punta de Mita
#6 Romantic Hotel in Punta de Mita
#6 Spa Hotel in Punta de Mita
#6 Top resorts Hotel in Punta de Mita
#7 Luxury Hotel in Punta de Mita
#7 On the Beach Hotel in Punta de Mita

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