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Marriott Torreon

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Boulevard Independencia No. 100, Torreon 27000, Mexico
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63 Reviews from our TripAdvisor Community

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Redondo Beach, California
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed November 1, 2015

as an american in this city you stand out. The Marriott at least brings a little home back to you. The staff are some of the nicest I've encountered at Marriott hotels. Always friendly, always willing to help. the 4th floor is executive floor and has its own concierge with a small business center, meals and relaxation couch. great for... More 

Helpful?
Thank Marc T
GMtorreon, Gerente at Marriott Torreon, responded to this review

Thank you for your comments More 

Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed October 20, 2015 via mobile

I guess is one of the best in town but compared to worldwide hotels and other Marriott hotels it's not. I noticed several things like: The rooms window faces towards the lobby, so too much noise enters from the outside. It is good detail that there is always a pianist in the lobby but when want you to sleep at... More 

Helpful?
Thank Andrés S
GMtorreon, Manager at Marriott Torreon, responded to this review

thank you for your comments! Sincerely Marriott Torreon Team More 

Vancouver, Canada
1 review
5 of 5 stars Reviewed August 9, 2015

I stayed there for business. The food is excellent, the service is outstanding and the suites are comfortable. The managers are always present on site and they make your stay a charm. After my second visit, they all knew my by name and they sent a bottle of wine to my room. I felt like a rockstar. A treat overall!

Helpful?
Thank Richard H
GMtorreon, General Manager at Marriott Torreon, responded to this review

Thank you for your comments, it's always a pleaseure! More 

Torreon, New Mexico
1 review
5 of 5 stars Reviewed June 30, 2015 via mobile

Love being in a place that feels like home. Employees provide a warm service. Loved my housekeeper and restaurant staff showing their appretiation. Piano music at the lobby in a relaxing environment. Definately will return. I recommend the junior suites (corner).

Helpful?
Thank sandra m
GMtorreon, Public Relations Manager at Marriott Torreon, responded to this review

Thank you for your comments! More 

San Salvador, El Salvador
Level Contributor
71 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed May 28, 2015 via mobile

I stayed here for business the hotel is old but well kept. My room was on the first floor and infront of the piano palying music for the lobby... Very bad room... No sleep until the music stopped. TV in the room is old. Bathroom was ok but also a little old. The gym had only ONE functional treadmill and... More 

Helpful?
Thank mjj3609
GMtorreon, Director de Relaciones Públicas at Marriott Torreon, responded to this review

Thank you for your comments. More 

Travelers are raving about these Torreon hotels

Mexico City, Mexico
1 review
5 of 5 stars Reviewed April 17, 2015 via mobile

First time staying in this hotel and all I have to say is that they have great service overall and I truly recommend the restaurant-cafe by night. Also you should try the chilaquiles in the morning buffet.

Helpful?
Thank CORPORATIVO I
GMtorreon, Public Relations Manager at Marriott Torreon, responded to this review

Thank you for your comments! More 

USA
Level Contributor
72 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed March 3, 2015

Charming open center atrium style with a staff that are extremely friendly and helpful. The food in the restaurant is excellent and the service very friendly and attentive. The live keyboardist in the evenings is a seriously good musician and provides a very nice atmosphere for dinner, particularly a business dinner. The staff were quick to find a staff member... More 

Helpful?
Thank ELunk
GMtorreon, Public Relations Manager at Marriott Torreon, responded to this review

Thank you for your comments! More 

Monterrey, Mexico
Level Contributor
99 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed January 9, 2015

This is a very nice hotel the style is very conserved, but the rooms are very very good, very clean, the badroom is very big and very luxury, the breakfast buffet is spectacular they have some things to eat and the waiters are very kind, and the price is very good is not that expensive.

Helpful?
Thank rcavazosh
GMtorreon, Public Relations Manager at Marriott Torreon, responded to this review

thank you for your comments! More 

Mexico City, Mexico
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed December 20, 2014

The Marriot Hotel is a nice hotel and it has it's normal standard of great beds, sheets and pillows. The hotel breakfast buffet is average at best. The service is good. We were with a group and had ordered meals in a seperate room that was private. The food served was substandard and despite our inquiries it never improved. We... More 

Helpful?
Thank hoopsover
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 4, 2014 via mobile

Where do I even began... After a long car ride we finally arrived expecting to relax but it became our nightmare. Elevator does not work, no door in shower, DIRTY OLD towels, MOLD in shower, old rooms, rats in dining area, music plays since breakfast time @ 8:30 until after dinner 10:30 pm good luck if your trying to sleep.... More 

Helpful?
2 Thank Vicky F
GMtorreon, Gerente at Marriott Torreon, responded to this review
Google Translation

Estimada Vicky F, Agradecemos sus comentarios que son importantes para poder mejorar el servicio que brindamos e instalaciones, ya que... More 

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