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Marriott Torreon

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Boulevard Independencia No. 100, Torreon 27000, Mexico
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Marriott Torreon
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Marriott Torreon
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44 reviews from our community

Traveler rating
    14
    13
    5
    6
    6
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1
7
4
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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USA
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Charming open center atrium style with a staff that are extremely friendly and helpful. The food in the restaurant is excellent and the service very friendly and attentive. The live keyboardist in the evenings is a seriously good musician and provides a very nice atmosphere for dinner, particularly a business dinner. The staff were quick to find a staff member... More 

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Monterrey, Mexico
Top Contributor
54 reviews 54 reviews
28 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 9, 2015

This is a very nice hotel the style is very conserved, but the rooms are very very good, very clean, the badroom is very big and very luxury, the breakfast buffet is spectacular they have some things to eat and the waiters are very kind, and the price is very good is not that expensive.

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Mexico City, Mexico
Contributor
12 reviews 12 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 20, 2014

The Marriot Hotel is a nice hotel and it has it's normal standard of great beds, sheets and pillows. The hotel breakfast buffet is average at best. The service is good. We were with a group and had ordered meals in a seperate room that was private. The food served was substandard and despite our inquiries it never improved. We... More 

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 4, 2014

Where do I even began... After a long car ride we finally arrived expecting to relax but it became our nightmare. Elevator does not work, no door in shower, DIRTY OLD towels, MOLD in shower, old rooms, rats in dining area, music plays since breakfast time @ 8:30 until after dinner 10:30 pm good luck if your trying to sleep.... More 

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GMtorreon, Gerente at Marriott Torreon, responded to this review
Google Translation

Estimada Vicky F, Agradecemos sus comentarios que son importantes para poder mejorar el servicio que brindamos e instalaciones, ya que... More 

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed June 25, 2014

I'm pretty satisfied with the service, the people from front desk treat me very nice, comfortable beds and great food. At morning I enjoy the piano music and had the best chilaquiles I ever had.I also found interesting the cocktail they have in the evening. Good hotel.

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mexico
Contributor
12 reviews 12 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 3, 2014

Once again a went to torreon and stayed in Marriott, the hotel is better than last time, they are doing a great job with the staff service, the doorman recognized me as soon I entered the hotel, the front desk manager asked if I wanted the same room I had the last time. The rooms are still great, and the... More 

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Mexico City
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed June 2, 2013

II stayed there in a business trip. I was arriving late (11 30 pm), so the least you can expect for a Marriot is to have a decent room service. First of all, there was no room service menu at the room. So, I called the room service and asked the most basic meal: a club sandwich. I waited for... More 

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Cipolletti, Argentina
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 7, 2013

It is an excelent place to stay, enjoying the piano music,the outstandig service and more.Just to mention that i forgot my passport in a shirt that i put to send to the lundry, i was out of the hotel and i called them, i ask to look for the passport, they called me in 5 minutes saing that they had... More 

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Monterrey, Mexico
Top Contributor
70 reviews 70 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed December 20, 2012

This hotel is nothing short of spectacular. I have been traveling about once a month to Torreon for almost 2 years now, and I always stay here. The staff is very helpful and friendly, right from the moment you drive in to the valet I feel at home. Right in the middle of the building is a huge open space... More 

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toronto
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 18, 2012

Great hotel,probably the best in a area,fantastic breakfast until 11am!live piano music in a lobby(this so valubale in now days!) big clean rooms though my had milky glass window and it felt strange since i couldn see anything thrugh it. and only one elevator in a right wing of the hotel obviously not enough.very helpful staff.thank you i had a... More 

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