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Marriott Torreon

3.5 of 5 Boulevard Independencia No. 100, Torreon 27000, Mexico
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Marriott Torreon
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Marriott Torreon
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39 reviews from our community

Traveler rating
    13
    11
    4
    5
    6
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Families
0
7
4
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mexico City, Mexico
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed yesterday NEW

The Marriot Hotel is a nice hotel and it has it's normal standard of great beds, sheets and pillows. The hotel breakfast buffet is average at best. The service is good. We were with a group and had ordered meals in a seperate room that was private. The food served was substandard and despite our inquiries it never improved. We... More 

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Where do I even began... After a long car ride we finally arrived expecting to relax but it became our nightmare. Elevator does not work, no door in shower, DIRTY OLD towels, MOLD in shower, old rooms, rats in dining area, music plays since breakfast time @ 8:30 until after dinner 10:30 pm good luck if your trying to sleep.... More 

Was this review helpful? Yes 1
Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed June 25, 2014

I'm pretty satisfied with the service, the people from front desk treat me very nice, comfortable beds and great food. At morning I enjoy the piano music and had the best chilaquiles I ever had.I also found interesting the cocktail they have in the evening. Good hotel.

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mexico
Contributor
12 reviews 12 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 3, 2014

Once again a went to torreon and stayed in Marriott, the hotel is better than last time, they are doing a great job with the staff service, the doorman recognized me as soon I entered the hotel, the front desk manager asked if I wanted the same room I had the last time. The rooms are still great, and the... More 

Was this review helpful? Yes 1
Mexico City
Senior Contributor
30 reviews 30 reviews
27 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed June 2, 2013

II stayed there in a business trip. I was arriving late (11 30 pm), so the least you can expect for a Marriot is to have a decent room service. First of all, there was no room service menu at the room. So, I called the room service and asked the most basic meal: a club sandwich. I waited for... More 

Was this review helpful? Yes 1
Cipolletti, Argentina
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 7, 2013 via mobile

It is an excelent place to stay, enjoying the piano music,the outstandig service and more.Just to mention that i forgot my passport in a shirt that i put to send to the lundry, i was out of the hotel and i called them, i ask to look for the passport, they called me in 5 minutes saing that they had... More 

Was this review helpful? Yes 1
Monterrey, Mexico
Top Contributor
68 reviews 68 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 20, 2012

This hotel is nothing short of spectacular. I have been traveling about once a month to Torreon for almost 2 years now, and I always stay here. The staff is very helpful and friendly, right from the moment you drive in to the valet I feel at home. Right in the middle of the building is a huge open space... More 

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toronto
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 18, 2012 via mobile

Great hotel,probably the best in a area,fantastic breakfast until 11am!live piano music in a lobby(this so valubale in now days!) big clean rooms though my had milky glass window and it felt strange since i couldn see anything thrugh it. and only one elevator in a right wing of the hotel obviously not enough.very helpful staff.thank you i had a... More 

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Tempe, Arizona
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 1, 2012

Hello! I just traveled to Torrean, Mexico this past weekend at the end of April to visit my girlfriend and now fiancee. She recommended the Marriott since it was close to her home and family. The hotel is very nice inside, it was very clean, my room was very nice looking and clean as well, but I only had hot... More 

Was this review helpful? Yes 1
GMtorreon, General Manager at Marriott Torreon, responded to this review

Thank you for your review, Please next time you visit Torreon, let me know so I can attend you personally, We have a new great buffet with a great variety of plates (12), with an omelet station and our new gorditas station, plus the sweet bread buffet , cereal and fruit section. So please let me know when you return... More 

mexico
Contributor
12 reviews 12 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 21, 2012 via mobile

I love staying in this hotel, and they keep the same excellent service as always, they have the breakfast buffet redesigned and improved, they have a new chef, renzo is his name, congrats keep the good work

Was this review helpful? Yes
GMtorreon, General Manager at Marriott Torreon, responded to this review

Mr traveller2710 Thank you for your great comments, it really motivates our associates to keep the good work. Hope to see you soon Saludos More 

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Additional Information about Marriott Torreon

Address: Boulevard Independencia No. 100, Torreon 27000, Mexico
Location: Mexico > Northern Mexico > Coahuila > Torreon
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Marriott Torreon 3.5*
Number of rooms: 143
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Also Known As:
Torreon Marriott

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