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Hampton Inn by Hilton Torreon-Airport Galerias

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Perif Raul Lopez Sanchez 10995 | Coahuila, Torreon 27019, Mexico
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1 room 1 guest
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Hampton Inn by Hilton Torreon-Airport Galerias
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72 Reviews from our TripAdvisor Community

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Traveler rating
    42
    24
    4
    0
    2
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10
5
2
52
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (72)
  • Mar-May only
    (17)
  • Jun-Aug only
    (24)
  • Sep-Nov only
    (12)
  • Dec-Feb only
    (19)
All months
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 8, 2015

This is the best hotel in town ; have tried them all for several business trips and this one exceeds expectations at a very decent rate; I am not wasting my time in next visit looking for a good deal , the flexible weekend rate is also a plus I was not expecting

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Elizabeth J, Gerente at Hampton Inn by Hilton Torreon-Airport Galerias, responded to this review

Dear Guest, Thank you for your comments, we welcome widely the have been able to offer you a pleasant and comfortable, we will continue working to improve every day, all the staff we send you a warm greeting, Gerenal Manager More 

Plano, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 7, 2015

This was a great place to stay. Away from the buzz of the traffic and the restaurants, but with easy access to the highway. We will try to stay here again if we are ever in the area again. The airport is nearby though we were just driving and did not fly in.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
walled lake, United States
2 reviews
4 of 5 stars Reviewed March 23, 2014

Good staff. No english speaking news or sports channels on TV service. Only two dining options within reasonable walking distance. Breakfast and evening Managers Reception were excellent. Shuttle bus service to/from hotel is as advertised and much appreciated.

Review collected in partnership with Hampton

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hidalgo, texas
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed January 4, 2014

I am a frequent customer of the hotel, this time I am absolutely disappointed you, very bad service staff front desk and the manager on duty, we are human not animals, you can not so much rudeness in a couple of inexperienced people, bad attitude and little capacity to serve a customer. not recommend this hotel at all, lost quality... More 

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Charlotte, North Carolina
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 14, 2013

If you are in Torreon for business and are looking to work from your room at night, good luck, you will be required to use a 12 inch Ethernet cable. Wireless is only available in the lobby. Once you're connected, the speed is absolutely brutal. Slow as can be. The hotel is clean but does need a good remodeling, rooms... More 

Was this review helpful? Yes
Carlos A, Manager at Hampton Inn by Hilton Torreon-Airport Galerias, responded to this review

Dear Mr. Farias good afternoon on behalf of the Hampton Inn Torreon, we ask an apology. If you are not 100% satisfied is our obligation to offer you our guarantee. We understand that the internet connection in business travel is very important. I want to get to your orders, I'm the CEO and my email is carlos.atilano @ fibrainn.mx, to... More 

Dallas, Texas
Level Contributor
66 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed April 3, 2013

Our stop in Torreon was unplanned, and as a group we were all a little grouchy. In spite of that, the reception staff were exceptionally helpful and courteous, and they took wonderful care of us. Our arrival at the hotel was very late in the day, and the restaurant next door was just closing, but the hotel manager walked across... More 

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Palmer, Alaska
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed August 16, 2012

We stayed here twice in August, coming and going from the Airport in Torreon to visit friends in Parras de la Fuente. You will hear very bad things about Torreon as far as violence (Lonely Planet calls it “one ugly city”) and poverty—most of which are probably true. While this hotel was very Americanized –looks any Hampton on the road... More 

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Amsterdam, The Netherlands
Level Contributor
102 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed September 28, 2011

It was a family trip and we loved it. The Breakfast was great since they have mexican food. Unfortunately they didnt have drinking water (unless i missed it) but the rest was great. We were looking forward to use the swimming pool sice the weather was great but we dont have the time. The room was cosy and we could... More 

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Morgan Hill, California
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed April 26, 2011

The hotel staff was amazing, the facility was clean and comfortable and the evening buffet was welcome. When I was there in April 2011 the staff was very attentive and really worked hard to keep all the guests safe; when I would wait outside for my driver there would always be a hotel staff member waiting with me until the... More 

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Toronto, Canada
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 8, 2010

really clean and well maintained, was cold day hotel was warm and heated, marble hallways and nice desk to work at

Was this review helpful? Yes 2
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