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All 22 Torreon hotels

Hampton Inn by Hilton Torreon-Airport Galerias

2.5 of 5 Hotel   |   Perif Raul Lopez Sanchez 10995 | Coahuila, Torreon 27019, Mexico
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Ranked #2 of 22 Hotels in Torreon
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed March 23, 2014
Brian S walled lake, United States
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47 reviews from our community

Traveler rating
    26
    17
    3
    0
    1
See reviews for
5
4
2
33
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
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walled lake, United States
1 review
4 of 5 stars Reviewed March 23, 2014

Good staff. No english speaking news or sports channels on TV service. Only two dining options within reasonable walking distance. Breakfast and evening Managers Reception were excellent. Shuttle bus service to/from hotel is as advertised and much appreciated.

Review collected in partnership with Hampton

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hidalgo, texas
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 4, 2014

I am a frequent customer of the hotel, this time I am absolutely disappointed you, very bad service staff front desk and the manager on duty, we are human not animals, you can not so much rudeness in a couple of inexperienced people, bad attitude and little capacity to serve a customer. not recommend this hotel at all, lost quality... More

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Charlotte, North Carolina
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 14, 2013

If you are in Torreon for business and are looking to work from your room at night, good luck, you will be required to use a 12 inch Ethernet cable. Wireless is only available in the lobby. Once you're connected, the speed is absolutely brutal. Slow as can be. The hotel is clean but does need a good remodeling, rooms... More

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Carlos A, Manager at Hampton Inn by Hilton Torreon-Airport Galerias, responded to this review

Dear Mr. Farias good afternoon on behalf of the Hampton Inn Torreon, we ask an apology. If you are not 100% satisfied is our obligation to offer you our guarantee. We understand that the internet connection in business travel is very important. I want to get to your orders, I'm the CEO and my email is carlos.atilano @ fibrainn.mx, to... More

Dallas, Texas
Top Contributor
66 reviews 66 reviews
26 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed April 3, 2013

Our stop in Torreon was unplanned, and as a group we were all a little grouchy. In spite of that, the reception staff were exceptionally helpful and courteous, and they took wonderful care of us. Our arrival at the hotel was very late in the day, and the restaurant next door was just closing, but the hotel manager walked across... More

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Palmer, Alaska
Contributor
17 reviews 17 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 16, 2012

We stayed here twice in August, coming and going from the Airport in Torreon to visit friends in Parras de la Fuente. You will hear very bad things about Torreon as far as violence (Lonely Planet calls it “one ugly city”) and poverty—most of which are probably true. While this hotel was very Americanized –looks any Hampton on the road... More

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Amsterdam, The Netherlands
Top Contributor
91 reviews 91 reviews
32 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed September 28, 2011

It was a family trip and we loved it. The Breakfast was great since they have mexican food. Unfortunately they didnt have drinking water (unless i missed it) but the rest was great. We were looking forward to use the swimming pool sice the weather was great but we dont have the time. The room was cosy and we could... More

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Morgan Hill, California
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 26, 2011

The hotel staff was amazing, the facility was clean and comfortable and the evening buffet was welcome. When I was there in April 2011 the staff was very attentive and really worked hard to keep all the guests safe; when I would wait outside for my driver there would always be a hotel staff member waiting with me until the... More

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Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 8, 2010

really clean and well maintained, was cold day hotel was warm and heated, marble hallways and nice desk to work at

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Newton, Wisconsin
Top Contributor
117 reviews 117 reviews
26 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed December 18, 2007

The Hampton in Torreon is exceptional. Clean, quiet, and tremendous front desk - this could be a Hilton by its service level. Get this - bellmen! And they'll get anything for you during your stay. Several very nice restaurants a short walk up the same street. Handy to airport. Great breakfast, although it didn't change much from day to day... More

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Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed September 7, 2007

We have stayed in this hotel twice now -- once on a drive from El Paso to Guadalajara and a second time on our return journey. Both times we found the hotel to meet any expectation we could ever have from a big-chain hotel. The rooms are very comfortable, and Hampton Inn is pushing their new comfy beds which are... More

Was this review helpful? Yes 2
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Additional Information about Hampton Inn by Hilton Torreon-Airport Galerias

Address: Perif Raul Lopez Sanchez 10995 | Coahuila, Torreon 27019, Mexico
Phone Number:
Location: Mexico > Northern Mexico > Coahuila > Torreon
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn by Hilton Torreon-Airport Galerias 2.5*
Number of rooms: 152
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Also Known As:
Torreon Hampton Inn

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