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All 21 Torreon hotels

Crowne Plaza Torreon

3.5 of 5 Hotel   |   Blvd. Torreon-Matamoros #4050 | Colonia Ex Hacienda Antigua los Angeles, Torreon 27260, Mexico
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74%
Ranked #4 of 21 hotels in Torreon
A recent review
5 of 5 stars Reviewed May 6, 2014
casajasso Houston, Texas
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  • Reviews (38)
  • Photos (68)
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38 people have reviewed this hotel

Traveler rating
    17
    11
    8
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See reviews for
7
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20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Houston, Texas
Top Contributor
100 reviews 100 reviews
8 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed May 6, 2014 credit card Amex Card Member Review

I had never stayed here before, and was pleasantly surprised with the facilities. My room was very comfortable. The hotel was very clean , well staffed, and reasonably priced. I would definitely stay here again.

Was this review helpful? Yes
Gina C, Front Office Manager at Crowne Plaza Torreon, responded to this review
Google Translation

Estimado huésped, Agradecemos sus comentarios acerca de su última estancia con nosotros. Esperamos tenerlo nuevamente como huésped en su próxima... More

Chagrin Falls, Ohio
Top Contributor
51 reviews 51 reviews
31 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed May 1, 2014

I was very happy with my stay at this hotel! The hotel looks new and it is very safe. The rooms are clean, spacious, and very comfortable. The staff was amazing!!! Everyone was extremely helpful and call me by my first name. The food at the restaurant was yummy!!! They have a business center and offer free internet in your... More

Was this review helpful? Yes
Gina C, Front Office Manager at Crowne Plaza Torreon, responded to this review
Google Translation

Estimado Huésped: En nombre de todo nuestro staff le damos las gracias por haberse tomado el tiempo para compartir sus... More

McKinleyville, California, United States
Contributor
20 reviews 20 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 28, 2014

It is a big city hotel in a pretty big city (1.2 million). From the moment we drove up until the moment we drove off we had 4 star treatment ( a free pedicure would have made it a 5 star ). Mostly business people as clients but I did see a couple families. King bed on 8th floor was... More

Was this review helpful? Yes
Gina C, Front Office Manager at Crowne Plaza Torreon, responded to this review
Google Translation

Estimado huésped, Gracias por compartir sus comentarios acerca de su última estancia con nosotros. Tenga por seguro que los mismos... More

San Juan Capistrano, California
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 9, 2014

My sister and I stayed for 4 nights to visit our brother who was at the Hospital . After our daily hospital visits coming back to the hotel was refreshing and relaxing . Like an Oasis .It is a luxury place with a affordable price. The pool is very nice . It had all the amenities I could think I... More

Was this review helpful? Yes 1
Gina C, Front Office Manager at Crowne Plaza Torreon, responded to this review

Dear Guest: Thanks for taking the time to share your opnion about your last stay with us. Thanks for choosing us as you hotel in your last visit to Torreon. Best Regards. More

Lake Worth, Florida
Contributor
20 reviews 20 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 4, 2013

The hotel is located very conveniently on the corner of the Av. Revolución and Saltillo 400. You can move in all directions from there. The airport is a 10 min drive. The rooms are ok, no more no less. The mattress was very hard, the water pressure on the shower head very low and the seat at the desk had... More

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IHGCare, Guest Relations Manager at Crowne Plaza Torreon, responded to this review

Dear MrVanes, Thank you for taking the time to post your comments. Please accept my apologies for falling short of your expectations on some aspect of your stay. Rest assured that these issues will be looked into. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure... More

Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 6, 2013

I stayed at the Crown Plaza for two nights on business travel and I pretty much spend the whole time in the hotel. The accommodation is fair and hotel is what you can expect from the Crown Plaza chain. Being in a Mexican city the food is all about Mexico and they have a very nice buffet both for breakfast... More

Was this review helpful? Yes 2
West Fargo, North Dakota
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 5, 2013

Excellent service from all staff encountered. Clean, comfortable hotel. Primary consideration in Torreon is safety and I felt completely safe at this property. Lots of staff and visible security. Secured access to rooms. The restaurant is very good. Highly recommend the steak tacos and who doesn't like chips and salsa at every meal?. Huge selection of made-to-order items for breakfast.... More

Was this review helpful? Yes 2
Monterrey, Mexico
Contributor
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 15, 2013

I'm not sure if this is the best hotel in Torreon. I have only stayed there. Everything is OK. Couldn't say excellent, but good enough. I will stay again in this hotel. Restaurant service is good during the mornings, not that good on the evenings.

Was this review helpful? Yes 3
Mexico
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 23, 2012

I am a regular in this property, in general is well managed.. I just notice that health club may be handled by a third company as is not in good condition.. since months ago steam room is out of service.. same paper indicating that.. but as mentioned, since months. other reviewers commented about hard pillows and beds.. that´s true.

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Additional Information about Crowne Plaza Torreon

Address: Blvd. Torreon-Matamoros #4050 | Colonia Ex Hacienda Antigua los Angeles, Torreon 27260, Mexico
Phone Number:
Location: Mexico > Northern Mexico > Coahuila > Torreon
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Torreon 3.5*
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68 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & grounds (14)
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Room/suite (19)
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Pool/beach area (4)
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Bathroom (1)
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Other (19)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Torreón’s meeting place!A hotel designed for families and business travelers. Located in the northern part of the city, this is Torreón's largest hotel. The hotel features 193 rooms, including suites and rooms for conventions of up to 600 people. All of the rooms have free high-speed Internet access, as well as wireless Internet in public areas.Near shopping centers, industrial parks and business districts in Torreón. Just 10 minutes from restaurants, bars, movie theaters and stage theaters. ... more   less 
Number of rooms
193

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