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BEST WESTERN Hotel Posada Del Rio Express

Blvd. Independencia 3837 Ote. Fracc, Torreon 27100, Mexico
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1 room 1 guest
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BEST WESTERN Hotel Posada Del Rio Express
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22 Reviews from our TripAdvisor Community

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Traveler rating
    8
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    5
    0
    4
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19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (22)
  • Mar-May only
    (3)
  • Jun-Aug only
    (13)
  • Sep-Nov only
    (4)
  • Dec-Feb only
    (2)
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Miami, Florida
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Great customer service. The hotel is just run down. Dirty carpets, pests in your room, dripping A/C , horrible wi-Fi ( network is open, so I think the whole town is on it). Faucet says Non-Potable water. Old bed covers, I swear they were flees in the carpet. $55 a night can't ask for too much I won't recommend this... More 

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Monterey, California
1 review
4 of 5 stars Reviewed 4 weeks ago

It's good and I liked the good treatment they gave me, especially at the reception. The room was comfortable, with good lighting, clean bathroom, but I did enjoy the comfort of the bed. Breakfast is good and add typical food of the region. The staff is very friendly and attentive.

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Dallas, United States
1 review
5 of 5 stars Reviewed February 17, 2015

Excellent Hotel, only the breakfast, that is included, is something I will not recommend.All other services were just excellent. Also, location is pretty good. Alejandra in he Front Desk is an outstanding employee.

Review collected in partnership with Best Western

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Chicago
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed September 30, 2014

My visit there was very unexpected. Planned the stay night before. Agreed to stay there since I knew that there were more restaurants around there than at the Hampton Inn about 5 minutes from there. My room had two double beds, nice flat screen tv. The bed was very comfy. SmAll balcony to check out the little city view there... More 

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Rabat, Morocco
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed August 18, 2012

This is my second visit, the staff is extremely pleasant and my first visit was very good. This time I am having problems with drains. bathroom sink and shower are very slow to drain which means showers are limited to 5 minutes or less, The staff knows very little english, so communication is a bit of an issue. Other than... More 

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Douglas, GA
Level Contributor
154 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed July 24, 2012

I can see why some have this hotel rated badly and some have it rated good. My experience is that it is fine overall if you understand things here and know what to expect at the average latin american hotel. The hotel is on the older side, but still in good shape overall. Just drive around Torreon and you'll appreciate... More 

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Lebanon, Ohio
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed May 6, 2012

Staff were extreemly rude. I had prepaid with my creditcard via the internet (Showed them he rcpt.) and yet they continued to insist that I pay again. Coffee not in room as advertised...had to call for it. Room was filthy.

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Travelers are raving about these Torreon hotels

Seattle, Washington
2 reviews
1 of 5 stars Reviewed May 17, 2011

Furniture old and dirty, room not clean, AC on computer room not woking and also on the GYM, the equipment not working properly. Bad quality for the bed and was bend, the pillows in bad quality also. I had the AC on, went to eat breakfast came back to the room and someone from the hotel staff enter to my... More 

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