This is an HI franchise operation, by some local Mexican operator. It shows. The outside and the lobby are fine. But the room I had was dowdy, with makeshift repairs to the bathroom and plumbing. Open the faucet, and out comes 'water' — and the unmistakable smell of [---]. Dinner was OK-to-good; with a notably helpful waiter. Breakfast was inedible.... More

This seemed like a logical choice for us. A safe, Americanized hotel chain that should be comfortable. On first inspection everything was fine. The hotel itself is of good grade. The outside areas are well kept, the lobby was nicely decorated. On first entering our room we noticed the nastiest smell like an over-run septic system. That smell was coming... More

I booked this hotel for a visit with family in Reynosa. The hotel was in a good location. Rooms were very nice. Above Average compared to other hotels I have stayed in and I have stayed in a lot for work. The staff was very friendly, as we had 16 of us in 4 rooms. I don't know how many... More

Not a bad little hotel. Everyone was helpful and friendly. Most of the FrontDesk spoke English. The only downside is in the restaurant the menu is all in Spanish. There is no English menus like in other Holiday Inn's. More

The hotel is in a pretty good location across from the mall. There are several fast food type places inside the mall and it's a great spot for lunch. The hotel restaurant is SLOW. The food is good but order room service if you want to move quickly. It only took about 20 minutes. I had to ask for extra... More

Just came back from a brief business visit to Reynosa. Here's my experiences of the place: OVERALL: Good clean hotel RECEPTION: Friendly service, perhaps not as fast as it could be. No problems, efficient. ROOM: Upon entering the room it was obvious that the air-con had been left off, the fridge was turned off too, perhaps to save on energy.... More