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BEST WESTERN Hotel Plaza Matamoros

Certificate of Excellence
9th and Bravo Street 1421, Matamoros 87300, Mexico
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1 room 1 adult
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BEST WESTERN Hotel Plaza Matamoros
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90 Reviews from our TripAdvisor Community

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1 review
4 of 5 stars Reviewed 3 weeks ago

I have stayed at this property before and liked what I experienced unfortunately this time around when I arrived I found that the street to the main entrance was under construction. and their parking area unavailable. It would have been nice if I was informed of this prior to my arrival. They did however, had parking available adjacent to the... More 

Helpful?
Thank Felipe C
hotel p, Manager at BEST WESTERN Hotel Plaza Matamoros, responded to this review

hank you very much for his comments we will bear in mind his recommendation, soon there finishes the work that the government does in the street, graces for choosing ourselves we wait to see it prompt More 

Moore, Oklahoma
Level Contributor
83 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 24, 2015 via mobile

We always stay here when we visit unless we stay with friends at their home. This was a quick trip so we stayed here. You can walk to the tourist souvenir shops. There are restaurants within walking distance or the hotel has a cafe. Plenty of hot water and the a/c kept the room cold. My only complaint is the... More 

Helpful?
Thank Rafael J
hotel p, Manager at BEST WESTERN Hotel Plaza Matamoros, responded to this review

Thank you for his comments, we will solve the problem, we it expect to see cordial regards prompt! More 

Texas
1 review
5 of 5 stars Reviewed December 14, 2015

I recently went to the Best western hotel in Matamoros and was delightfully surprised as to the service I received from Mr Salvador and the rest of the hotel staff. Everyone was so pleasant and Mr Salvador was so kind and helpful. He offers extra services if you are going to stamp your visa and is well experienced so he... More 

Helpful?
Thank germaine o
hotel p, Manager at BEST WESTERN Hotel Plaza Matamoros, responded to this review

thanks for your comments It was a pleasure to serve We will wait for you soon regards More 

Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 23, 2015

I had travelled to Matamoros for Visa Stamping on the 18th of November, Mr Salvador picked me up from Brownsville, took me to the Hotel which was beyond my expectations, rooms were really nice and the staff was very courteous. Also the Services offered by Mr Salvador was second to none,He showed me around Matamoros, took me to a doctor... More 

Helpful?
1 Thank prasanna u
hotel p, Manager at BEST WESTERN Hotel Plaza Matamoros, responded to this review

Is a pleasure to have served and supported in their needs, we are pleased to have made you happy We hope to see you again soon More 

Tampa, Florida
1 review
5 of 5 stars Reviewed November 8, 2015 via mobile

Went to Matamoros for visa purpose. Salvador the manager of this hotel and his assistant had made my travel and stay in Mexico comfortable. I will recommend this hotel to friends and family who plan to travel on business or leisure purpose. The hotel is clean with good wifi and us cellular signal.

Helpful?
Thank Muthu198
hotel p, Manager at BEST WESTERN Hotel Plaza Matamoros, responded to this review

thanks for your comments, it's a pleasure to serve you and warmly hope to family and friends they require, greetings More 

Mechanicsburg, Pennsylvania
1 review
5 of 5 stars Reviewed October 28, 2015

We went to Matamoros to renew our visa at US Consulate.One of my friend suggested this hotel and Salvador's services. We are very surprised by the service provided by both Salvador(Hotel Manager/Owner) and other staff, The rooms were very clean and you get all US Cellular signals in top floors. We stayed two days and our stay was very pleasant... More 

Helpful?
Thank Sunil B
hotel p, Manager at BEST WESTERN Hotel Plaza Matamoros, responded to this review

Thank you for staying with us was a pleasure to have met your expectations hope to see you soon More 

Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 3, 2015 via mobile

We went to Matamoros since we needed to renew our Visas at the US Consulate. This is the perfect place to stay because it is clean, recently renovated, offers all kinds of amenities, the staff is friendly and very attentive, and it is just 5 minutes away from the US consulate. On top of that, if you go to mexicovisaservice.appspot.com,... More 

Helpful?
1 Thank Vera V
hotel p, Manager at BEST WESTERN Hotel Plaza Matamoros, responded to this review

thank you very much for your comments and suggest our website we are pleased to have filled their expectations We hope to see you soon More 

1 review
5 of 5 stars Reviewed September 27, 2015

I went to Matamoros for my VISA stamping. I saw good reviews about Best Western Hotel in Matamoros and Salvador Castaneda, who is the owner of the hotel. He picked me up from Brownsville, Texas to Matamoros and I stayed in his hotel for 2 days. Rooms are very clean and restaurant was great and the entire staff was friendly.... More 

Helpful?
Thank Rajeev Y
hotel p, Manager at BEST WESTERN Hotel Plaza Matamoros, responded to this review

thanks for your comments our priority is your satisfaction We are happy of your choice see you soon !! More 

Houston, Texas
1 review
5 of 5 stars Reviewed September 24, 2015

I was there for my visa interview and stayed at Best Western for 2 nights. It all started with Mr. Salvador picking me up from Brownsville, TX. He helped me through out the process. Hotel price was decent for the services he offer. I have to go to visa office three times, Mr. Salvador dropped me and picked me up... More 

Helpful?
Thank AJ d
hotel p, Manager at BEST WESTERN Hotel Plaza Matamoros, responded to this review
Google Translation

gracias por sus comentarios nuestra prioridad es su satisfacción Estamos felices de su elección hasta pronto !! More 

1 review
4 of 5 stars Reviewed August 31, 2015

Overall my trip was smooth and no complaints about the service and stay. Everything went smooth right from picking me up on the US side of the town and dropping off at the check point after I collected my passport. Very friendly staff and helped through all the way during the stay. Place was clean, well maintained and food was... More 

Helpful?
Thank Avinash R
hotel p, Manager at BEST WESTERN Hotel Plaza Matamoros, responded to this review

good day thanks for your comments, we are glad that your trip to Matamoros has been a success, we hope to see you soon More 

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