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BEST WESTERN Hotel Plaza Matamoros

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9th and Bravo Street 1421, Matamoros 87300, Mexico
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BEST WESTERN Hotel Plaza Matamoros
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BEST WESTERN Hotel Plaza Matamoros
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67 reviews from our community

Traveler rating
    58
    8
    1
    0
    0
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8
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25
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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    (18)
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Ohio
1 review
5 of 5 stars Reviewed 4 days ago NEW

Best place to stay for US Consulate Visit. Mr. Salvador provided pickup at Brownsville Bus Station and drove across the border to Best Western Plaza Hotel. Trip is about 10 minutes. US Mexico CBP for Immigration, Hotel Location, US Consulate ASC Appointment Center and US Consulate Visa Services Center is all within 3 miles of each other. Matamoros was in... More 

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hotel p, Manager at BEST WESTERN Hotel Plaza Matamoros, responded to this review

thank take the time to leave your comments we are very happy to have felt very comfortable with us ... see you soon from all staff greetings and best wishes !!! More 

1 review
5 of 5 stars Reviewed 4 weeks ago

I was there earlier in the week to do my H1B stamping at the US consulate. The staff was very friendly and helpful. I had no worries about safety because they took me to and from the US consulate. The food was really good and they bend over backwards to make sure it is made to your liking. The wifi... More 

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hotel p, Manager at BEST WESTERN Hotel Plaza Matamoros, responded to this review

hi !!! Thank you very much for your comments are happy that their stay would have been very nice hope to see you again, we are at your service, thank you also for recommending .. greetings to you More 

Waxahachie, Texas
1 review
5 of 5 stars Reviewed March 21, 2015

Our mission team of 10 people spent 5 nights at this hotel. The hotel was very clean, comfortable and secure. Felt like home to me. General Manager Mr. Salvador Castaneda and his staff where very helpful, friendly and professional. If our mission team had a need then Mr. Salvador and his staff did whatever they could to help meet that... More 

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hotel p, Manager at BEST WESTERN Hotel Plaza Matamoros, responded to this review

Always a pleasure to serve and support their needs, thank you very much for your comments and greetings on behalf of the entire team, we hope to be with us in the next group view regards!! More 

Austin, Texas
1 review
5 of 5 stars Reviewed March 13, 2015

The people working at this hotel are very friendly and helpful. The breakfast is very delicious. The manager at this hotel, Mr. Salvador is always trying to help you whenever you need a help. I would recommand this hotel to my friend, especially when you need to apply a visa at Matamoros, this hotel can give you lots of help.

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hotel p, Manager at BEST WESTERN Hotel Plaza Matamoros, responded to this review

Thank you for taking the time to leave your comments, we are happy that you felt comfortable in your stay and the purpose of your trip has been successful, we hope to see you soon !! BW Hotel Plaza Matamoros More 

Denver, Colorado
1 review
5 of 5 stars Reviewed March 6, 2015

I stayed in this hotel for 2 nights. Francis the chef in the restaurant makes good food. Ate fish platter, Chicken fajita's, Chicken fried rice all are real good. The restaurant is open on weekends also. Internet is good I used both WiFi and Ethernet options. Rooms are clean and hotel is well maintained. Salvador picked me up from US... More 

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hotel p, Gerente at BEST WESTERN Hotel Plaza Matamoros, responded to this review

good day We are pleased to serve you and make your stay the most pleasant is our priority, we appreciate your feedback and hope to see you soon Greetings !! More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 1, 2015

Our group of 21 people spent a week in this hotel. It was very clean and comfortable. The staff was very helpful, friendly and very professional. The breakfasts were excellent. The hotel in a block from the shopping area with secure parking.

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hotel p, Manager at BEST WESTERN Hotel Plaza Matamoros, responded to this review

Thank you very much for your comments is our pleasure to serve them hope to see you soon best regards More 

Agra, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 7, 2015

Mr Salvador is very helpful. His prices are reasonable. The hotel is clean, cafe has decent food and has one of the best salsa that i have tasted. Mr Salvador took us to the local market for shopping and to the local super market and suggested the tequila we should get. on my way back, i left my jacket in... More 

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hotel p, Gerente at BEST WESTERN Hotel Plaza Matamoros, responded to this review

Was a pleasure to serve and achieve meet your expectations, we will gladly look forward to your next visit .. Best regards More 

1 review
5 of 5 stars Reviewed February 2, 2015

Mr Salvador, the Manager were very helpful and Kind to my five year daughter and I, especially with help to and from the ASC centre, the breakfast was very good. Also we were given a tour of the local markets.It was a truly wonderful stay..Mr Salvador also gave my daughter a beauty puppet and other gifts.. Thank you for making... More 

Was this review helpful? Yes
hotel p, Gerente at BEST WESTERN Hotel Plaza Matamoros, responded to this review

was a pleasure to serve and achieve meet your expectations, we will gladly look forward to your next visit .. best regards More 

Houston, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 24, 2014

Mr. Salvador and his coworkers are very helpful and friendly during our stay in Matamoros for visa renewing. It is close to the ASC and consulate but you would still need a car (taxi) in between. Breakfast in hotel is great. The hotel has free wifi and anything you would need for a basic hotel room except for coffee machine... More 

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hotel p, Gerente at BEST WESTERN Hotel Plaza Matamoros, responded to this review

was a pleasure to serve and achieve meet your expectations, we will gladly look forward to your next visit .. best regards More 

Boston, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 15, 2014

This place is really good. Mr Salvador will take good care of you and will provide all the logistics needed for your VISA stamping. Overall, I had very good experience with Mr. Salavador's service and would highly recommend it for people willing to get their VISA stamped at Matamoros.

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