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Hacienda De Los Santos

Travelers' Choice award winner
Calle Molina 8, Alamos 85750, Mexico
Hacienda De Los Santos
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230 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Palo Alto, California
1 review
5 of 5 stars Reviewed 2 weeks ago

Great, unique place for a romantic escape. The owners are great and will go out of thier way to make your stay the best. There is a private airport available for those of us who are pilots.We flew in from Tuscon in a couple of hours

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ALAMOSMEXICO, Owner at Hacienda De Los Santos, responded to this review

We really appreciate your favorable review of the Hacienda. We know that when you get home and back into your world, it is an effort to sit down and share your experience with others. But, it sure does make us happy and we can't wait for you both to return. Thanks a million! More 

Ciudad Obregon, Mexico
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This place is always very well maintained, food is superb and the spa services joyful. Staff is very friendly. They could improve a little by having someone round the different pools more frequently just in case some guests would like a drink or a snack.

Review collected in partnership with this hotel

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ALAMOSMEXICO, Owner at Hacienda De Los Santos, responded to this review

We apologize that you were not given the level of service, that you deserved, around the pool areas. We will do our best to make sure that never happens again. Many thanks for your stay and we are thrilled that you shared having a wonderful experience at that Hacienda. Looking forward to your return. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 13, 2015

We are regulars who stay there once or twice a year. Excellent service, great rooms, peace, tranquility, you get it all. In the winter you'll have a cozy warm room, and in the summer there's the great pools to cool off. Jamie, the manager, goes above and beyond her duty to make sure everything is perfect. Even staying one night... More 

Was this review helpful? Yes 1
Mexico City, Mexico
1 review
5 of 5 stars Reviewed June 3, 2015

Great place i suggest you can offer rooms with TV as optional service and your wireless net was very bad. You can also have a person who gives information and tips about interesting places to visit and things to do in Alamo town.

Review collected in partnership with this hotel

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ALAMOSMEXICO, Owner at Hacienda De Los Santos, responded to this review

We are so sorry that you had Internet problems while at the Hacienda. Everyone in the village has experienced the same difficulty the last two weeks. I understand your frustration. I feel it too. We have been told that it will become a non issue next week. We are happy that you decided to stay at the Hacienda. All of... More 

Hermosillo
1 review
5 of 5 stars Reviewed June 3, 2015

The spa was very nice. The room was nice, with beautiful bathroom. The location of the hotel is near the center of the city. The restaurant is very good, the braekfast too. All the team in the hotel is very nice and professional.

Review collected in partnership with this hotel

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ALAMOSMEXICO, Owner at Hacienda De Los Santos, responded to this review

We really appreciate that you took the time to write such a positive review for the Hacienda. Summer is a great time to visit Alamos. It is a bit warm during the day, but the mornings and evenings are delightful. Hope you were able to enjoy one of the pools. We would love to be your summer retreat from the... More 

Los Angeles, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 2, 2015

It was an awesome expirence a dream true. It exceded my expectations, so worth my time spend here. I didn't need to go outside to town. It was a Gem in the magical town. Looking forward to going back, I strongly recommend it. Best kept secret.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
ALAMOSMEXICO, Owner at Hacienda De Los Santos, responded to this review

Thank you for letting the secret out!!! We are so grateful that you came to the Hacienda and that your expectations were met. Your taking the time to write is so valuable to us and cheers the entire staff on to do even better. We can't wait for your return and agree that the village is full of magic. More 

Long Beach, California
1 review
5 of 5 stars Reviewed May 27, 2015

This resort was magical in the magical pueblo of Alamos, Sonora, Mexico. The food was marvelous, the staff was very friendly and helpful . . . in short, the hospitality could not have been improved upon.

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ALAMOSMEXICO, Owner at Hacienda De Los Santos, responded to this review

Many thanks for your visit and the great review Jack. Our family and the entire staff agreed that you and your group of friends were fabulous guests and made our work such a pleasure. In fact, it was really fun. Hope to see all of you again this summer. More 

Tucson
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 21, 2015

For a bit of heaven away from home, Hacienda de Los Santos in Alamos, Sonora, Mexico fits the bill. Lush grounds, complete amenities, courteous staff, relaxing atmosphere--this place has it all. And the owner treats you as family. A must see.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
ALAMOSMEXICO, Owner at Hacienda De Los Santos, responded to this review

We really appreciate your wonderful review. You and your friends were all special and we loved having you at the Hacienda. The entire staff looks forward to your return and wishes you a wonderful summer. More 

Tucson, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 20, 2015

What a wonderful gem in the state of Sonora, Mexico that extends a special welcome to the private pilot community. We enjoyed an excellent three night stay - great accommodations, fine food, and a most gracious host. We will be back.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
ALAMOSMEXICO, Owner at Hacienda De Los Santos, responded to this review

It was great to have you here at the Hacienda. Thank you for your wonderful review and please tell your pilot friends about fun it is to fly into Alamos. We are happy that you had a good time and we look forward to you and your friends returning. Many thanks!!! More 

Guaymas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 13, 2015

I liked everything of this hotel: style, design, furniture, small sculptures everywhere, in every corner. Breakfast was delicious! My kids got bikes to get a ride, played minigolf and used the pool too. Great stay!

Review collected in partnership with this hotel

Was this review helpful? Yes 2
ALAMOSMEXICO, Owner at Hacienda De Los Santos, responded to this review

Your review has everyone here smiling. Thank you so much for taking the time to write it. We always look to Trip Advisor when planning our trips. Your recommendation is a great help to us for guests thinking about their lodging in Alamos. Happy you enjoyed the bikes. Please let us know when you are returning so we can thank... More 

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