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All 13 Valle de Bravo hotels

El Santuario Hotel And Spa

Carretera Colorines KM 4.5, Valle de Bravo 51200, Mexico
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El Santuario Hotel And Spa
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66%
Ranked #4 of 13 hotels in Valle de Bravo
A recent review
4 of 5 stars Reviewed March 8, 2014
SEBASTIAN C Mexico City
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141 people have reviewed this hotel

Traveler rating
    80
    14
    9
    13
    25
See reviews for
30
61
4
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Mexico City
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 8, 2014

I went there for a business trip. So, I didn't have to pay the bill. The price is medium high. Around usd 400 per night per couple Anyway, I was delighted by the design, the lake view, and all the amenities. The staff was very polite. The food was just OK. I think because my company arranged a fixed menu... More

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1 review
5 of 5 stars Reviewed February 27, 2014 via mobile

Excellent service, the rooms are awesome with a warm pool inside with a great view to the lake. Everything it's perfect and peaceful. All the people that works in the hotel have the best attitude and are very kind. The hotel has a lot of amenities like temazcal and massages. Great experience in a magical place.

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Hartford, Connecticut
1 review
5 of 5 stars Reviewed January 22, 2014

I went there with my husband and it was magical for the two of us. The intimacy and greatness of the indoor pool was iust of this world. When we went to have dinner, the people was great with me and my husband.}The food was awesome and I had this shrimps with coconut that were simply DELICIOUS. We both left... More

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Contributor
20 reviews 20 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 15, 2013

It's a place where you can enjoy a great view. Great for couples. You'll enjoy the big room with a lake-view jacuzzi inside. A waterfall sound helps you enjoy the room better. Spa is great. Food is ok and it's a little far from downtown but it's a great place to visit.

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Mexico, Missouri
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 9, 2013

It is the worst hotel that you can find in Mexico. You won't have hot water. You have to sleep in wet beds because is raining inside the room. Furniture is old. Smell is terrible. Service is horrible. Price is very very high. You shouldn't stay in this hotel.

Was this review helpful? Yes 4
Cancun, Mexico
Top Contributor
52 reviews 52 reviews
27 hotel reviews
55 helpful votes 55 helpful votes
1 of 5 stars Reviewed October 6, 2013 via mobile

We booked 3 nights but we left in two. We booked the presidential Suite here for 1000 dollars a night for the six of us and it is nothing like how they sell it on their web site or by phone. My wife made a point of calling prior to consult with concierge to arrange certain activities for all of... More

Was this review helpful? Yes 5
Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed July 29, 2013

Excentric, zen design is beautiful - but it has not aged well. If you want zen luxury, go to Banyan Tree in Riviera Maya or Cabo Marques. This is an overpriced mistake: dirty obsolete rooms, poor upkeep overall, cold in-room waddle pools, juraissic TVs, no remote, dirty menus in restaurant, stagnant water in landscape pools, no locks on glass balcony... More

Was this review helpful? Yes 4
Milwaukee
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 29, 2013

Beautiful location, perfect weather incredible views....sounds like the perfect place. When you pay close to 600 USD a night you expect to be in a place with a second to none service, cleanliness, maintenance. We choose a master suit because we stayed with our daughter and wanted the space to be more relaxed. The room was dirty! (Cigarette buts, dirt,... More

Was this review helpful? Yes 5
California
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed January 7, 2013

This hotel is very expensive. The advertising and the webpage promise a lot but the property leaves much to be desired. There is no elevator on the property -by design- so a lot of walking is required. If you forget something in your room is very uncomfortable. When you arrive you notice that in the past they used golf carts... More

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Cardiff, United Kingdom
1 review
5 of 5 stars Reviewed November 3, 2012

I recommend you this incredible luxury hotel, excellent view to the lake and the food delicious also with a great service, if you want rest this hotel is for you!!!!! A two hour drive from Mexico City brings you to the beautiful Valle de Bravo, we stayed there for five nigths you have your own pool at you room and... More

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Additional Information about El Santuario Hotel And Spa

Also Known As:
El Santuario Hotel And
El Santuario Hotel And Valle De Bravo
El Santuario Hotel
Hotel El Santuario
Address: Carretera Colorines KM 4.5, Valle de Bravo 51200, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Estado de Mexico > Valle de Bravo
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 13 hotels in Valle de Bravo
Price Range (Based on Average Rates): $$$$
Reservation Options:
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