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All 13 Valle de Bravo hotels

El Santuario Hotel And Spa

Carretera Colorines KM 4.5, Valle de Bravo 51200, Mexico
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67%
Ranked #4 of 13 hotels in Valle de Bravo
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Clauagui Apex, North Carolina
  • Overview
  • Reviews (157)
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157 people have reviewed this hotel

Traveler rating
    90
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    11
    14
    26
See reviews for
35
67
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15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Apex, North Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

If you are in search of a spiritual place, this is it! Cradled in quartz, El Santuario is an imposing spectacle by day and an extra-terrestrial vision by night. It’s almost like entering a giant spaceship, but within these walls are some of the most sumptuous creature comforts. The first one is to sink into the plunge pool, installed in... More

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Resort-Residences, Director de Relaciones con Clientes at El Santuario Hotel And Spa, responded to this review

Thanks for such beautiful comments, are words that shock us and filled with happiness at the same time. El Santuario Resort, appreciates your recommendation and hope you at your next visit. Rewards More

Fort Lauderdale, Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel has a magnificent view of the lake, from most of the areas and of course from the room, staff is very friendly rooms are spacious and with a nice plunge pool in each one! very nice feature. Totally recommend this hotel especially to honeymooners!

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Resort-Residences, Director de Relaciones con Clientes at El Santuario Hotel And Spa, responded to this review

Thank you for your nice comments that enlighten us on these sites and they will turn into future updates to something much bigger. Greetings Welcome always! More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 9, 2014

I had the opportunity to stay at this amazing eco friendly hotel on my last trip to Valle de Bravo. I have read some reviews about it and because it was the closest to my friends house I decided to stay in "La Peña" (I believed the area where the hotel is located is called this way) I really loved... More

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TAVIRA08, Director de Relaciones con Clientes at El Santuario Hotel And Spa, responded to this review
Google Translation

Encantados siempre de recibirle y brindar un servicio como lo exige su agradable persona, es un honor conocer que la... More

Mexico City
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 8, 2014

I went there for a business trip. So, I didn't have to pay the bill. The price is medium high. Around usd 400 per night per couple Anyway, I was delighted by the design, the lake view, and all the amenities. The staff was very polite. The food was just OK. I think because my company arranged a fixed menu... More

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TAVIRA08, Director de Relaciones con Clientes at El Santuario Hotel And Spa, responded to this review
Google Translation

Gracias por su comentario y toda la familia Santuario le manda un cordial saludo y espera recibirle en su siguiente... More

2 reviews
5 of 5 stars Reviewed February 27, 2014 via mobile

Excellent service, the rooms are awesome with a warm pool inside with a great view to the lake. Everything it's perfect and peaceful. All the people that works in the hotel have the best attitude and are very kind. The hotel has a lot of amenities like temazcal and massages. Great experience in a magical place.

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TAVIRA08, Director de Relaciones con Clientes at El Santuario Hotel And Spa, responded to this review
Google Translation

Gracias por su comentarios, mismos que son nuestra mejor carta de presentación en su persona y con los suyos. Bienvenido... More

Hartford, Connecticut
1 review
5 of 5 stars Reviewed January 22, 2014

I went there with my husband and it was magical for the two of us. The intimacy and greatness of the indoor pool was iust of this world. When we went to have dinner, the people was great with me and my husband.}The food was awesome and I had this shrimps with coconut that were simply DELICIOUS. We both left... More

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TAVIRA08, Director de Relaciones con Clientes at El Santuario Hotel And Spa, responded to this review
Google Translation

Será un honor tenerle de regreso, disfrutando de cada uno de los complementos que tenemos para usted. Gracias por invitar... More

Senior Contributor
24 reviews 24 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 15, 2013

It's a place where you can enjoy a great view. Great for couples. You'll enjoy the big room with a lake-view jacuzzi inside. A waterfall sound helps you enjoy the room better. Spa is great. Food is ok and it's a little far from downtown but it's a great place to visit.

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Mexico, Missouri
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed November 9, 2013

It is the worst hotel that you can find in Mexico. You won't have hot water. You have to sleep in wet beds because is raining inside the room. Furniture is old. Smell is terrible. Service is horrible. Price is very very high. You shouldn't stay in this hotel.

Was this review helpful? Yes 5
Cancun, Mexico
Top Contributor
53 reviews 53 reviews
28 hotel reviews
56 helpful votes 56 helpful votes
1 of 5 stars Reviewed October 6, 2013 via mobile

We booked 3 nights but we left in two. We booked the presidential Suite here for 1000 dollars a night for the six of us and it is nothing like how they sell it on their web site or by phone. My wife made a point of calling prior to consult with concierge to arrange certain activities for all of... More

Was this review helpful? Yes 5
Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed July 29, 2013

Excentric, zen design is beautiful - but it has not aged well. If you want zen luxury, go to Banyan Tree in Riviera Maya or Cabo Marques. This is an overpriced mistake: dirty obsolete rooms, poor upkeep overall, cold in-room waddle pools, juraissic TVs, no remote, dirty menus in restaurant, stagnant water in landscape pools, no locks on glass balcony... More

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Additional Information about El Santuario Hotel And Spa

Address: Carretera Colorines KM 4.5, Valle de Bravo 51200, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Estado de Mexico > Valle de Bravo
Price Range (Based on Average Rates): $$$$
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Also Known As:
El Santuario Hotel And Valle De Bravo
Hotel El Santuario

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Spa Hotel in Valle de Bravo #4 Romantic Hotel in Valle de Bravo
Number of rooms
64

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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