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All 13 Valle de Bravo hotels

Mision Refugio del Salto

3.0 of 5 Hotel   |   Fontana Brava, s/n Col Avandaro, Valle de Bravo 51200, Mexico (Formerly Refugio del Salto)
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Mision Refugio del Salto
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Ranked #5 of 13 hotels in Valle de Bravo
Certificate of Excellence 2013
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84 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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English first
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 29, 2013

I love the hotel. Very nice cabins with fire place inside which is very beautiful. There is a cascade that is gorgeous at the restaurant but their service is more than terrible. Awful , I really can't find the right words to deceive how bad it was. It took almost 40 minutes to bring the drinks that may say all.... More

Was this review helpful? Yes 1
direct0rH0tel, Gerente at Mision Refugio del Salto, responded to this review

Dear Guest: Sorry for your bad experience at the time you were waiting for your drinks, this is not our normal standard , we are checking this situation to prevent this happening again. We hope you can give us the chance to prove it that your review was used to correct this detail. Best regards Oscar Serrano Director Misión Valle... More

Mexico City, Mexico
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 31, 2013

Situated next to a natural waterfall, the place is the perfect romantic get-away. Service is extremely attentive and not tip-beggers. We were upgraded to a Chalet and it was such a cozy spot I'd have loved to stay there for another 4 days. Only inconvenient; it was very, very cold (it's in the middle of the woods, so, it's a... More

Was this review helpful? Yes 1
Mexico City, Mexico
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 27, 2013

We arrived at the hotel and were informed we had been upgraded to a chalet since they had received a large party and could not accommodate us in the regular rooms. Great. The staff that greeted us were very nice and eager to help. The way the chalets are located is very uncomfortable since the walkways were muddy from all... More

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Chicago, Illinois
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 24, 2013

I spent a weekend in this beautiful place. Is located near downtown of Valle del Bravo. This place is sorrounded with nature is a little piece of heaven on earth. We stayed in a chalet, the rooms were beautiful with a small living room with a chimney to warm you during those cold nights. The staff of the place are... More

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direct0rH0tel, Manager at Mision Refugio del Salto, responded to this review

We appreciate your feedback and foremost would be happy to continue to have a preference in this home, we like what has generally enjoyed, but we also care about your impression of the restaurant and rest assured we will be ready to make the necessary steps to provide optimum service despite the high demand of people who could receive and... More

Salt Lake City, Utah, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed October 5, 2012

Its too bad that our experience was so bad because the place is beautiful and has great potential. We were freezing during our entire stay. The heater didnt work in our cabin and the first night we asked them to come fix it but they never did. When they finally repaired it two or tree times it still didnt work.... More

Was this review helpful? Yes 1
Sterling Heights, Mi
15 reviews 15 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed August 21, 2012

Searching for hotels in Valle de Bravo was a little difficult when I first started my hunt. Most of the properties I found online were way beyond my budget and their photos of the hotels didn't even look that great. The only one I DID know of, El Sanctuario, I had heard not-so-great-things. I stumbled upon Mision Refugio through twitter,... More

Was this review helpful? Yes 1
MisionA, Manager at Mision Refugio del Salto, responded to this review

Your comments are valuable to us, because they influence our purpose of having constant improvements in our operations and promote the ideas and suggestions of our guests that are for whom we work, we will look for areas of opportunity and we are glad to know we have guests satisfied that they may consider this Hotel as their own home.... More

Mexico City
Senior Contributor
49 reviews 49 reviews
22 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed July 19, 2012

This is a nice hotel between Valle de Bravo and Avandaro. I booked a standard double room for a Wednesday. They assigned us a room to the left of the corridor in the main building. Those rooms have a window to the parking lot, very few light. I asked to be moved to a room with a view to the... More

Was this review helpful? Yes 1
A Citizen of the Globe
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed March 14, 2012

Most Valle de Bravo hotels have remained stuck in the no-frills/rustic type of accomodation that was expected when Valle de Bravo started developing in the 1970's. However, I have yet to experience a true world-class mountain-style resort in the area. The Mision Refugio del Salto occupies a very large property next to the main road between Valle de Bravo proper... More

Was this review helpful? Yes 1
Mexico City, Mexico
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 17, 2012 via mobile

Stayed several nights in this beautiful hotel. Rooms and amenities are all new, with modern design. The big waterfall in front of the hotel is a amazing. You can see and hear it from virtually every spot in the hotel! Staff, food and service are superb! Prices a very reasonable. I would definitly return next time I visit Valle de... More

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Mexico City, Mexico
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed November 9, 2011

Beautiful hotel, nice view; unfortunatelly not a good SPA service!. Not for meetings or conventions. Could be for a weekend at Valle de Bravo, be sure your heater works! At night it is cold. Before you take a shower be sure there is water in your room.

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Additional Information about Mision Refugio del Salto

Address: Fontana Brava, s/n Col Avandaro, Valle de Bravo 51200, Mexico (Formerly Refugio del Salto)
Location: Mexico > Central Mexico and Gulf Coast > Estado de Mexico > Valle de Bravo
Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #5 of 13 hotels in Valle de Bravo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Mision Refugio del Salto 3*
Official Description (provided by the hotel):
Hotel Mision Refugio del Salto, Resort & Spa, nestled in the woods of Valle de Bravo is a perfect place for a business convention, social event of the highest class or just to spend a weekend in an intimate chalet or deluxe room.Our Hotel in Valle de Bravo, Mexico has guestrooms and chalets, with services and amenities of first class. In addition, Hotel Mision Refugio del Salto has one of the best Spa in Valle de Bravo.Indulge yourself in our new Real Aayaní, a place where you can get a connection between mind, body and spirit. We have everything you need for you to achieve the perfect balance for your everyday life, spa treatments, baths salts, natural treatments, holistic balance, acupuncture and a lot more.We have meeting rooms with capacity for 250 people and all services for your business conventions in Valle de Bravo be a success. Hotel Mision Refugio del Salto supports you in organizing your wedding or special event, so do not worry about anything and be assured that everything will go smoothly.Our Hotel in Valle de Bravo, Mexico, is located just 15 minutes from Toluca and 2 hours 20 minutes from Mexico City. ... more   less 
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