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Hotel Mision Valle de bravo

Fontana Brava, s/n | Col Avandaro, Valle de Bravo 51200, Mexico (Formerly Refugio del Salto)
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Hotel Mision Valle de bravo
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Hotel Mision Valle de bravo
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137 reviews from our community

Traveler rating
    58
    38
    24
    9
    8
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58
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7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Montreal, Canada
Contributor
12 reviews 12 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 18, 2015

Amazing view on the lake! Eco hotel located in a quiet area around the lake (village being on the other side). The view from the dining area is just amazing! This is the best part of the hotel. Meeting rooms and bedrooms are starting to show some age.

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GERENTEHOTELMISIONVB, General Manager at Hotel Mision Valle de bravo, responded to this review

Thank you so much for your comments, we are pleased that this beautiful place has been to his liking, hope you will consider this your second home, we are happy to serving you. More 

Worthing, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 25, 2014

My partner and I booked one night at the Mission Hotel to celebrate her birthday. We booked their Preferencial Special room, which is advertised as being in front of the waterfall, special quality bed linens, welcome cocktail, fruit, full breakfast and other special amenities. We were warmly welcomed om arrival and our initial impression were highly favourable. However the bedroom... More 

Was this review helpful? Yes 1
GERENTEHOTELMISIONVB, Gerente at Hotel Mision Valle de bravo, responded to this review

We appreciate your comments which feed back and help us to enhance process improvements, which rest assured you will have possible solutions. We have various room types and will be watching your next visit to allocate according to your specifications More 

Mexico DF
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 7, 2014

Firstly, the location of this hotel, with the waterfall as a backdrop, is stunning. It is let down in other ways, however. At check in, we were given the key to the wrong room. After returning to reception, we were given the correct key. On opening the room door, we were hit by a stench of vomit that prevented us... More 

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GERENTEHOTELMISIONVB, Manager at Hotel Mision Valle de bravo, responded to this review

We apologize a lot for all this inconveniences, isn`t our service Standard, and please let us serve to you again for give our best effort to demostrate our tue service We are working in all this flash points. More 

Mexico City, Mexico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 28, 2014

I´m really amazed of Mision Refugio del Salto Hotel!! This is one of the best places I´ve ever known in my life! It has the best views and incredible sights, in the middle of the nature, the waterfall of Salto is just incredible, amazing!!! The whole team that attends, the quality of the products and the service in each area... More 

Was this review helpful? Yes 1
GERENTEHOTELMISIONVB, Gerente at Hotel Mision Valle de bravo, responded to this review

is a pleasure to know that we serve pleasantly for us all comments are important because they allow us to work more on the way we look for quality, with our best effort. thank you More 

Mexico City, Mexico
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed July 23, 2014

We stayed over a weekend with all the family. We booked two rooms and two cabinets. The two rooms inside the main building are brand new. The cabinets are ok not the newest they have. Ask for the new ones before during checkin. Hotel staff is very friendly. The landscape is beautiful and most of the views to the fall... More 

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GERENTEHOTELMISIONVB, Gerente at Hotel Mision Valle de bravo, responded to this review

appreciate your post and very happy to be offered a great experience, this is your home and we hope to return soon where you will be able to consistently realize further improvement More 

Austin, Texas
Top Contributor
55 reviews 55 reviews
7 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed June 25, 2014

We stayed the weekend in this hotel and loved it. The cabins are unique and have a beautiful view to the forest/jungle. The waterfall in the restaurant and bar area is amazing and makes for a nice experience. It can be cold, however their unique fireplaces kept us warm for the night. The pool is alright and hot tubs were... More 

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Oscar S, Gerente at Hotel Mision Valle de bravo, responded to this review

We are very happy to have covered their expctativas and have been able to achieve a good experience, rest assured that we will work on your suggestion, which was caused by a fault which was repaired Gladly More 

Mexico City, Mexico
Top Contributor
60 reviews 60 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed June 9, 2014

We arrived to the hotel early in the morning and the staff gave us our room as soon as we arrived, nice detail. A great waterfall inside the hotel is the great plus, that it is seen from the Spa or the restaurant. The hotel is near downtown but it is 15 min away by car. All cabins have a... More 

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GERENTEHOTELMISIONVB, Gerente at Hotel Mision Valle de bravo, responded to this review
Google Translation

Muchas gracias pro sus comentarios, siempre nos impulsa a continuar dando nuestro mejor esfuerzo y tomar en cuanta sus opiniones... More 

Top Contributor
61 reviews 61 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 29, 2013

I love the hotel. Very nice cabins with fire place inside which is very beautiful. There is a cascade that is gorgeous at the restaurant but their service is more than terrible. Awful , I really can't find the right words to deceive how bad it was. It took almost 40 minutes to bring the drinks that may say all.... More 

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direct0rH0tel, Gerente at Hotel Mision Valle de bravo, responded to this review

Dear Guest: Sorry for your bad experience at the time you were waiting for your drinks, this is not our normal standard , we are checking this situation to prevent this happening again. We hope you can give us the chance to prove it that your review was used to correct this detail. Best regards Oscar Serrano Director Misión Valle... More 

Lisbon, Portugal
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 31, 2013

Situated next to a natural waterfall, the place is the perfect romantic get-away. Service is extremely attentive and not tip-beggers. We were upgraded to a Chalet and it was such a cozy spot I'd have loved to stay there for another 4 days. Only inconvenient; it was very, very cold (it's in the middle of the woods, so, it's a... More 

Was this review helpful? Yes 1
GERENTEHOTELMISIONVB, Gerente at Hotel Mision Valle de bravo, responded to this review
Google Translation

Estimado Sr Sergio, una disculpa por el atraso en darle respuesta y agradecimiento a sus comentarios, nos llena de satisfaccion... More 

Mexico City, Mexico
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 27, 2013

We arrived at the hotel and were informed we had been upgraded to a chalet since they had received a large party and could not accommodate us in the regular rooms. Great. The staff that greeted us were very nice and eager to help. The way the chalets are located is very uncomfortable since the walkways were muddy from all... More 

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